• International Journal of Quality Innovation
• /
• 제7권1호
• /
• pp.195-205
• /
• 2006

Both the total quality management (TQM) and learning organization (LO) appear to be promising approaches for organizational transformation towards a more effective, efficient, and responsive organization in the past. The evolutionary development and theory supports for these two fields are distinct but they appear to have more in common than they have in distinctiveness. However, there is little synergy developed between these two fields both in academic research and industrial applications. It is possibly due to the fact that both the academia and industry are taking a limiting polarized view of TQM and LO and hence not getting the benefits of linking the two. This paper tries to establish a link between the organizational learning capability and the quality culture for TQM implementation based on a case study on the largest vocational education institution, the Vocational Training Council, of Hong Kong. The study reveals that there is a strong positive correlation between organizational learning capability and quality culture. The exploratory explanations for the links between the organizational learning capability constructs and the quality culture constructs are also discussed in this paper. The findings of the study support other literatures that TQM should be embedded in LO and serves as an enabler for organizational learning (OL) in transforming and creating organizations which continuously expand their abilities to change and shape their future.

• 품질경영학회지
• /
• 제25권4호
• /
• pp.140-153
• /
• 1997

In this paper, we explain Production Liability(PL) law and research Protection and Deference of Manufacturing Company for Production Liability Law. As Protection of Manufacturing company for PL law, we suggest company wide strategy and check list of organization of PL, design, manufacturing field, explanatory note, warning and instruct passage, sales and after service etc as TQM(total quality management) strategic. TQM of protect management of PL, which are all systematic manage of company. We also suggest defence of PL law as inside of company and insure PL insurance as outside of company.

• Journal of Information Technology Applications and Management
• /
• 제10권4호
• /
• pp.103-118
• /
• 2003

This study presents a database quality evaluation framework. As a way to build a framework, this study expands data quality management to include data transformation processes as well as data. Further, an information structure graph is applied to represent data transformations processes. An information structure graph is absed on a relational database scheme. Thus, data transformation processes may be stored in a relational database. This kind of integration of data transformation metadata with technical metadata eases evaluation of database qualities and their causes.

• 품질경영학회지
• /
• 제31권2호
• /
• pp.69-81
• /
• 2003

TQM which has been applied to the industry area is widely accepted to the non-for-profit area and public sector. Especially educational institution including university and college has adopted TQM as a competitive weapon in several developed countries such as United States and United Kingdom. But there is no interest in the Korean educational area except for several colleges which have got ISO 9000 certification. In this study, we analyzed several best-practiced foreign colleges which have applied TQM to improve their competitiveness. Also, we tried to explore the applicability of TQM to the Korean educational area by developing TQM model for 'S' college.

• 품질경영학회지
• /
• 제31권2호
• /
• pp.17-39
• /
• 2003

The 21st century is called “an era of creation” or “an era of speed.” These are flat expressions requiring a fierce competition between individuals, corporations and nations. In a reality in which we should make new things continuously within a short period of time, the world best benchmarking can become a good alternative. The world best practice can be called “a mode of operation” that has created the world's best performance in a particular field of managerial activities. It is very meaningful for the nations' corporations, which have a lower competitiveness than world-class ones and weak points in the area of human resources development, in particular, to benchmark the world-class corporations' best practices of HRD. Therefore, this study is conducted in conformity with a model of the Instructional Systems Designs for the Total Quality Education that brings the structure of the world-class corporations' best practices of HRD into line with that of the Total Quality Management. That is, analysis, design, development, implementation and assessment are included in this study.

• 한국물환경학회지
• /
• 제31권6호
• /
• pp.700-714
• /
• 2015

The characteristic of the water quality and pollutant discharge was analyzed at the units watershed of the total amount management in Han-river basin, and after classified in a similar area by multivariate statistical analysis, the main trend such as the water quality trend and pollutant discharge characteristic were analyzed. As a result of this study, the density of the pollutant at the unit watershed is not necessarily identified as discharge density, and the primary management watershed and targeted substances were analyzed depending on the operating status of the environmental infrastructure in watershed and the main pollution factor and discharge path per pollutants. As a result of cluster analysis, watersheds were classified into four groups according to discharge characteristics. It will be used when selecting target area of primary management that is appropriate to the characteristics of each river and establishing efficient water quality improvement plans.

• 산업경영시스템학회지
• /
• 제21권46호
• /
• pp.103-118
• /
• 1998

This study closely examines quality management's realities which manufacturing firms have and effective result controls access formula by comparison and analysis on the product of introduction quality control realities and quality management of manufacturing firms in Chollabukdo. In order to accomplish the purpose of this study, this research was progressed as order of literature review and survey. After literature review this study drew up questionnaire on the basis of foregoing literature and executed survey on manufacturing business taking TQM(Total Quality Management) in Chollado's area. The result of analysis are as follows. First, according to the analysis manufacturing of industry's realities, investment in TQM techniques seems to contribute to the performance of manufacturing firms, but most of manufacturing firms quality control do not have strategic orientations. Conseqently, general and strategic quality management system suitable for the realities of manufacturing industry are required. Second, It seems that manufacturing industry didn't recognize strategic importance for competitive advantage. Namely, It was found that firms with less TQM executed non-strategic quality management, compared with firms more TQM.

• 한국건설관리학회논문집
• /
• 제12권3호
• /
• pp.101-111
• /
• 2011

건설기술관리법에 의하여 발주자는 수급자에게 품질관리비용을 계상하여야 한다. 품질관리비용은 건설현장에서의 수급자가 품질확보를 위하여 수행하는 품질관리활동에 소요되는 비용을 말하며, 안전관리비, 환경보전비와 같이 별도의 항목으로 계상하도록 정하고 있다. 그러나 품질확보를 위한 업무는 수급자의 의무사항이며, 공사비에는 품질관리비용이 이미 포함되어 있으므로 중복 계상할 수 없다는 발주자의 입장과 품질시험관리인의 인건비는 간접노무비에 포함되어 있다는 회계예규의 조항 등으로 인하여 품질관리비용이 아직 현실화되지 못하고 있다. 과거 수차례에 걸쳐 조사한 결과에 의하면 총공사비의 약 0.2%가 품질관리비용으로 계상되고 있는 바, 이 비용 규모는 현실적이지 못하다는 수급자의 주장을 고려하여 품질관리비용의 정의 및 내용에 대하여 관련자료를 토대로 고찰하고 품질관리비용 현실화와 관련된 제반 문제점을 제시함으로써 품질관리비용 현실화의 토대를 제공하고자 한다.

• 한국농공학회논문집
• /
• 제61권3호
• /
• pp.67-76
• /
• 2019

The objectives of this study were to analyze trends of water pollutants and to evaluate the achievement of water quality standards by subbasins in the Han River. The trends of 40 water pollutants at 232 water quality measurement points were analyzed. Chemical oxygen demand (COD), Total organic carbon (TOC), Total coliforms (TC), et cetera were found to be worsening trend. For evaluation of achievement, we evaluated water quality arithmetic mean with river environment standards and human health standards at representative points of the subbasin. Biochemical oxygen demand (BOD), TOC, Total phosphorus (T-P), Fecal coliforms (FC), TC exceeded water quality standards, and water quality of human health standards was all satisfied. So, we prioritized pollutants. If pollutants exceed water quality standards or were worse, they were classified first pollutants. Although BOD and T-P are first pollutants because of water quality standards excess, they are continuously improved. Also, it is better to maintain current status because water quality management system of BOD and T-P is well prepared. Meanwhile, TOC, TC, and FC exceed water quality standards. Furthermore, they were worse gradually, but there is a lack of management systems such as water quality standards of the effluence facilities. Therefore, it is necessary to supplement the system. The results of this study can be used as primary data for the establishment of water quality standards and selection of management pollutants.

• 품질경영학회지
• /
• 제33권4호
• /
• pp.12-20
• /
• 2005

Supply chain management is a total systems approach to delivering manufactured products to the end customer. Using information technology to coordinate all elements of the supply chain from parts suppliers to retailers achieves a level of integration that is a competitive advantage not available in traditional logistics systems. On the other hand, service chain management is an analogous systems approach that is especially suitable for delivering mobile services such as parcel delivery, cable installation, and home health care. The key elements that distinguish service supply chain management from supply chain management are bidirectional optimization, management of productive capacity, and management of perishability. The purpose of this study is to maintain the construction of service chain management by proving that service quality in after-sales service can be improved through service chain management. First of all, supply chain management, service quality, and service chain management were introduced in theoretical research. In empirical research, it was selected the domestic enterprise that produce electronic appliances with after-sales service, and some customers using the enterprise's after-sales service in the metropolitan area were selected as a sample by convenience sampling method and examined.