• Title/Summary/Keyword: third-order theory

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The effect of customer incivility on emotional exhaustion through negative affectivity (고객 무례행동의 부정적 정서를 통한 감정소지에 미치는 영향)

  • Han, Su Jin;Choe, Min Seok
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.19 no.1
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    • pp.486-496
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    • 2018
  • Customer incivility is an important stress factor employees performing service tasks, and this is equally true for employees who perform civil affairs services. The purpose of this study is to investigate the negative effects of adverse customer behavior and ways to reduce it. This study adopts the Conservation of Resource (COR) theory in order to examine customer incivility. This study predicts that customer incivility will negative emotions and eventually lead to emotional exhaustion in employees. We also predict that social support (organizational support, supervisor support, coworker support) perceived by employees would moderate the relationship between customer incivility and negative emotions. This study is based on 481 questionnaires collected from public officials. The results are as follows: First, customer incivility causes negative emotions. Second, negative emotions mediate the relationship between customer incivility and emotional exhaustion. Third, the relationship between customer incivility and negative emotions showed moderating effects on the perception of organizational support which is one of three types of social support. Based on the results of this study, implications, limitations, and future direction of research are suggested.

A Study on the Location, Population Growth, and Cargo Concentration of Korean Port-Cities (한국항만도시의 입지, 인구성장과 화물집중도연구)

  • 박노경
    • Journal of Korea Port Economic Association
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    • v.17 no.2
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    • pp.61-87
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    • 2001
  • The purpose of this paper is to analyze the location, population growth. and cargo concentration of Korean port-cities. In the location theory, Sommer (1976) and McGee (1967) models are newly introduced, as are the Rimmer (1967), Bird (1965), Hoyle (1981) models. which were already introduced in previous studies from Korea. Analysis of population growth in the Korean port-cities is conducted using data from 1966 to 1998. Rimmer and Hoyle's concentration models are used to measure cargo concentration from 1966 to 2000. The main results of this paper are as follows: First, Korean ports are concentrated on the East Sea, the Southern Sea, and the West Sea. Their locations are closely related with the hinterland. the inland city, and growth of port-cities. In considering the foreign countrys' cases, Korean port-cities are similar to the models of Bird and Hoyle. Second, the populations of Ulsan and Pohang grew at the fastest rate in 1966-1998, while the port cities in the Honam and Jeiu region grew at much lower ratios. Most port cities are located near large industrial complexes. Third the growth rates of Gwangyang, Daesan, Pohang, Pyungtaeg, and Samchunpo increased, while those of Busan. Mukho, Masan, Mogpo, Yeosu, and Sokcho declined. Of particular note, the growth rate of Busan remained negative after the late 1980s. Fourth. empirical results using the Rimmer (1967) model indicate that Gwangyang, Daesan, Pyungtag, and Pohang have shown the concentration. But the deconcentration was shown from the Busan, Mukho, Janghang, Gunsan, Mogpo, Yeosu, Masan, Sokcho. and Jeju. Fifth, the concentration of ports located in West coast region has shown the mixed results between concentration and deconcentration except the concentration of early 1970s and 1990s. The concentration of ports located in East coast region has shown the concentration before the middle of 1980s. And deconcentration after the middle of 1980s have appeared. The Southern coast region has shown the continuous deconcentration except the partial concentration of early 1986. and 1991. Planners of Korean ports should find out the factors of concentration and deconcentration of each ports and should determine factors such as investment priority level. size and scope in order to ensure the balanced development of regional ports and port-cities.

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Factors Influencing Drinking of Employees: Focus on the White Collar Employees (직장인의 음주에 영향을 미치는 요인에 관한 연구: 사무직 직장인을 중심으로)

  • Kweon, Gu-Young
    • Korean Journal of Social Welfare
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    • v.57 no.2
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    • pp.93-118
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    • 2005
  • This research examined influence of job stress and drinking subculture on the drinking of white collar employees. The results are as follows: First, there are a higher percentage of population among white collar employees who hold drinking problems in terms of frequency of drinking, amount of drinking, frequency of binge drinking comparing with general populace. The results of research revealed that drinking problems of white collar employees is quite close to dangerous level. Second, job stress didn't display a consistent relationship with drinking and drinking problem, however, drinking subculture revealed that it was related with drinking and drinking problem exhibiting significant influence. And, the results of research didn't support tension reduction hypothesis, and it was identified that social learning theory is main factor that will explain drinking and drinking problem of white collar employees. Therefore, researcher suggested as follow; First, practitioners and researchers exert their efforts for studying about drinking in the relationship to white collar employees. They should also have more interests in the topic from a practical perspective. Second, suggest that EAPs be introduced in order to prevent white collar employees from drinking problem and to promote increase of entire welfare. Third, suggest that succeeding research endeavors be required, which shall embrace all of white & blue collar employees.

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Theoretical conceptualizations of Educational Interest Focused on Mathematics Learning (교육적 흥미 이론이 수학교육에 주는 의미 고찰)

  • Choi, JiSun
    • Journal of the Korean School Mathematics Society
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    • v.23 no.1
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    • pp.1-23
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    • 2020
  • The purpose of this study is to theorize the conceptualizations of educational interest focused on mathematics learning and to investigate the directions of increasing students' interest in mathematics. This study reconsiders the interest theory of Dewey, classification of situational interest and individual interest, and the experimental research of mathematical interest. The conceptions of educational interest on mathematics learning are as follows. First, mathematical interest refers to the total experiences that an individual feels the need to engage in mathematical objects. Second, making a distinction between situational interest and individual interest is effective in suggesting educational interventions in order to improve students' learning interest. Third, interest is characterized by affect, cognition, and value. According to the conceptions of educational interest on mathematics learning, this study suggests that we should develop or construct good mathematics tasks to increase students' interest in mathematics. Good mathematics tasks consider both students' understanding and students' affection and provide activity's goals or values to be noticed by students.

Color Images and Symbolism of Traditional Dress in Korean Films and TV Dramas Set (한국 영화와 TV드라마 전통복식에 나타난 색 이미지와 상징성)

  • Kim, Young-In;Jun, Yuh-Sun
    • Journal of the Korean Society of Costume
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    • v.58 no.2
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    • pp.34-47
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    • 2008
  • Recently, as popular interest in costumes in Korean films and TV dramas has increased, traditional dress in works has re-evaluated with modern perspective of the Western color system. The results of this study can be summarized as follows. First, the traditional dress for women appeared in works after the 2000s has shown features similar in the use of red has appeared high. The high frequency of brown and pink, orange and purple used main colors in Western works. Also, what is the most prominent is the high frequency of use of achromatic colors. Second, the color harmonies of the East and the West have been done through color arrangement. The structure with more than 2-colors has been gradually changing into single or 2-colors, which give simple images to people. Third, in order to portray characters' diverse and psychological situations, Korean works have expressed the symbolisms of colors from the Western perspective. Though red symbolizes theory of Yin-Yang and Five-Elements, passion and authority since 2000 have used red to make main images. Also, pink is used as softness and pure images. Though works before the 2000s showed low frequency of the brown. The achromatic color that it has been applied to various parts. Recently black has been developing into a color symbolizing themes. Given the results from this study, it could be expected in future that the categories of color domains will be gradually extended as it is a trend for the traditional dress to escape from primary colors. On the other hand, achromatic colors that minimal and modern sensibility as well as basic color in fashion, especially the black, will increasingly extend ranges of utility or show a tendency of resolute changes.

Development Strategy and Priority Analysis of Korean Fabric Mills in Indonesia Using SWOT/AHP Analysis Theory (SWOT/AHP분석을 통한 인도네시아 진출 한국 섬유원단업체의 발전전략과 우선순위분석)

  • Jo, Myoung Rae;Lee, Min Jung
    • The Journal of the Korea Contents Association
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    • v.19 no.11
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    • pp.288-296
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    • 2019
  • The Korean textile industry faces a crisis, and overseas expansion is increasing. Indonesia, the third trading partner in the Korean textile industry, is the fifth largest country in terms of Korea's direct investment. This study intends to suggest a development strategy for Korean fabric mills to advance into Indonesia. First, the SWOT representative factors of the fabric mills considering the circumstances of Indonesia were derived through literature research and expert meeting. In order to derive the priority among these, AHP analysis was performed to derive the final weight and priority of the SWOT factors. Through this, I would like to suggest a management strategy that can be helpful to companies that have already entered Indonesia and are planning to enter the country in the future.

The Externality of an Unwelcomed Facility on the Nearby Multi-family Houses: A Case Study of Dangin-Ri Power Plant (기피시설이 인근 공동주택(연립, 다세대)에 미치는 외부효과 - 당인리 화력발전소를 사례로 -)

  • Kim, Chul-Joong;Song, Myung-Gyu
    • Journal of Environmental Impact Assessment
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    • v.20 no.5
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    • pp.729-745
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    • 2011
  • The purpose of this paper is to estimate the external diseconomies of an unwelcomed facility on the nearby houses. The facility and the area studied are Dangin-Ri power plant in Mapo-Gu, Seoul and the residential district surrounding it respectively. The nearby housing prices have been changed according to the time and circumstances of the public announcements about the reconstruction or removal plans of the plant. These price changes are regarded as the capitalized values of the external diseconomies due to the plant. This study is based on the hedonic price theory in order to estimate the diseconomies in monetary value. The tools for the estimation are four models of multiple regression with the transaction price as the dependant variable and various housing characteristics including the external effects of the plant as the independent variables. The sample analyzed is 833 house transactions for the past 5 years in the research area. The facts found are as follows; First, the most suitable functional form for the estimation is confirmed to be the linear model. Second, there are significant differences in influence on the housing values among the independent variables, that is, locational characteristics, physical features, and environmental changes with time. Third, the external diseconomy is estimated as \80,137,807 in case that the plant would be reconstructed in the underground of the present site, whereon a substitutional public park would be constructed and as \59,142,248 in case that the plant would move away.

The Effects of Family Sandplay Therapy with Structural Family Therapy on the Family Strengths of Children with Emotional and Behavioral Disorders (구조적 가족치료를 활용한 가족모래놀이치료가 정서·행동장애아 가족의 건강성에 미치는 효과)

  • You, Seung-eun;Park, Boo-jin
    • Journal of Families and Better Life
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    • v.33 no.4
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    • pp.33-50
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    • 2015
  • The purpose of this study was examining the effects of family sandplay therapy with structural family therapy in improving the family strengths of children with emotional and behavioral disorders. First, we looked for a way to combine family sandplay therapy with structural family therapy and formulated an approach that could maximize the strengths of each theory and complement each other's weaknesses. And then we applied family sandplay therapy together with structural family therapy and analyzed its effects on family strengths. The subjects of this study were 10 families of children with emotional and behavioral disorders, and they were divided into an experimental group with 5 families and a control group with the other 5. To the experimental group received 16 sessions of family sandplay therapy with structural family therapy. In order to prove the effectiveness of family sandplay therapy with structural family therapy on family strengths, a family relationship( husband-wife relationship, parent-child relationship, and sibling relationship) scale and a family function(family cohesion, family adaptability) scale were used. The main findings of this study are as follows. First, the family relationships of the families with emotional-behavioral disorder children were improved after the application of family sandplay therapy with structural family therapy. Second, the application of family sandplay therapy with structural family therapy improved the family function of families with emotional-behavioral disorder children. Third, in the course of family sandplay therapy with structural family therapy, family sand tray was changed in a pro-healing direction, and family structure was also transformed from a dysfunctional structure to a functional one. As previously stated, family sandplay therapy with structural family therapy for families of children with emotional and behavioral disorders enhanced family strengths through improving family relationships and restoring family functions.

The Effect of Sandplay Therapy for Couples on College Students' Self-Differentiation and Heterosexual Relationship Satisfaction (커플모래놀이치료가 대학생의 자아분화와 이성관계만족에 미치는 효과)

  • Lee, Jung-Eun;Park, Ji-Yeong;Park, Boo-Jin
    • Journal of Families and Better Life
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    • v.31 no.6
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    • pp.97-112
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    • 2013
  • This study was conducted to investigate the effect of sandplay therapy for couples on the self-differentiation, and heterosexual relationship satisfaction, of couples who are college students'. The subjects were four couples who are college students living in Seoul with low self-differentiation and heterosexual relationship satisfaction. I carried out sandplay therapy on four couples for once a week for 10 weeks, and each session was 70 minutes long. In this study, the self-differentiation scale was modified for Korea on the basis of Bowen's family systems theory (1976), and it was used as a research tool. Yu (2000) and Lee (2000) made a scale to measure heterosexual relationship satisfaction after they adjusted the Korea Marital Satisfaction Inventory (K-MSI). The scale was also used in order to compare pre-therapy and post-therapy traits and identify any changes. In addition, the group's behavior and interactions were observed and recorded in each session throughout the process of sandplay therapy with the couples, and the behanior and interactions were analyzed along with the change flow in the sand trays. The study's outcomes are summed up as follows. First, sandplay therapy with couples advances the level of self-differentiation in college students. Second, sandplay therapy with couples improves the heterosexual relationship satisfaction on college students. Third, the trays used in sandplay therapy with couples showed positive changes as the therapy progressed. As the sessions continued, negative factors in the trays decreased and the trays converged into one. As the sessions proceeded, it was observed that the couples became closer, felt more comfortable with each other, compromised and reflected on their relationship. The study's results show that sandplay therapy with couples increased the level of self-differentiation in college students and heterosexual relationship satisfaction, thus proving the therapy's effectiveness.

The Convergence of Accuracy Ratio in Finite Element Method (유한요소법의 정도수렴)

  • Cho, Soon-Bo
    • Journal of Korean Association for Spatial Structures
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    • v.3 no.2 s.8
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    • pp.85-90
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    • 2003
  • If we use a third order approximation for the displacement function of beam element in finite element methods, finite element solutions of beams yield nodal displacement values matching to beam theory results to have no connection with the number increasing of elements of beams. It is assumed that, as the member displacement value at beam nodes are correct, the calculation procedure of beam element stiffness matrix have no numerical errors. A the member forces are calculated by the equations of $\frac{-M}{EI}=\frac{{d^2}{\omega}}{dx^2}\;and\;\frac{dM}{dx}=V$, the member forces at nodes of beams have errors in a moment and a shear magnitudes in the case of smaller number of element. The nodal displacement value of plate subject to the lateral load converge to the exact values according to the increase of the number of the element. So it is assumed that the procedures of plate element stiffness matrix calculations has a error in the fundamental assumptions. The beam methods for the high accuracy ratio solution Is also applied to the plate analysis. The method of reducing a error ratio of member forces and element stiffness matrix in the finite element methods is studied. Results of study were as follows. 1. The matrixes of EI[B] and [K] in the equations of M(x)=EI[B]{q} and M(x) = [K]{q}+{Q} of beams are same. 2. The equations of $\frac{-M}{EI}=\frac{{d^2}{\omega}}{dx^2}\;and\;\frac{dM}{dx}=V$ for the member forces have a error ratio in a finite element method of uniformly loaded structures, so equilibrium node loads {Q} must be substituted in the equation of member forces as the numerical examples of this paper revealed.

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