• 제목/요약/키워드: telephone survey

검색결과 328건 처리시간 0.027초

가족의 지지가 장애노인의 삶의 만족도에 미치는 영향 (The Effects of Family Support on the Life Satisfaction of Elderly with Disabilities)

  • 이익섭;윤경아
    • 한국사회복지학
    • /
    • 제45권
    • /
    • pp.315-340
    • /
    • 2001
  • The purpose of study is to examine the effects of family support on the life satisfaction of elderly with disabilities and provide a ground necessary to improve it. Research was conducted on 167 elderly with hearing, visual and physical disabilities aged over 60 who were living in Seoul and Pusan. Telephone survey, sign language and interview, in accordance with types of disability, were adopted to collect data effectively. That is telephone survey was used for elderly with visual impairment whereas face-to-face interview for physical impairment and sign language for hearing impairment by volunteers. Collected data were analyzed, using hierarchical regression analysis. This study utilized two different models, direct effect model and buffering effect of social support in order to examine the effects of familial support on the life satisfaction of elderly with disabilities. Research findings suggest that the level of life satisfaction appeared to be low in general among elderly with disabilities and emotional family support exerted a positive effect on life satisfaction. In addition, it is empirically supported that emotional family support buffered the negative effect of economic limitations on life satisfaction. In other words, the effects of economic limitations as stress factor decreased with the increase in the frequency of emotional support, however, the level of life satisfaction decreased at a mercy of the stress factor of economic limitations with the decrease in the frequency of emotional support. Finally, this paper attempted to provide some alternatives to effectively improve life satisfaction among elderly with disabilities based on empirical findings.

  • PDF

공원이용자 연구시, Follow-Up 기법이 우송조사법에 미치는 경향에 관한 연구 (A Study on the Effect of Follow-Up on Mail Survey for Park Users)

  • 홍성권
    • 한국조경학회지
    • /
    • 제21권4호
    • /
    • pp.29-41
    • /
    • 1994
  • The purposes of this study are (a)to investigate the effect of follow-up on the increase of response rate;(b)to analyze the effect of follow-up on the statistics by predetermined response rates ; therefore, (c)to describe the importance of high response rate and to suggest methods in order to increase response rate in mail survey. Telephone directory of Seoul was utilized as a sampling frame, and modified Total Design Method(TDM) was applied to collect the data. The results are summarized as follows. 1. Final response rate was 76.5% by 2 follow-ups. 2. The first follow-up with telephone call had a significant effect on increase of response rate. As a result, follow-up by postcard in TDM could be omitted in this method. 3. The second follow-up by registered mail did not have a significant effect. Therefore, use of this procedure is depending upon such research situtations as importance of high response rate and cost available. 4. Follow-ups helped to make collected sample highly representative. 5. Most questionnaires were arrived on the first half of data collection period in each follow-up. 6. Most of questionnaires were collected for 10 weeks. Accumulated responses could be fitted by exponential and logistic curve, simultaneously. The fitted curve suggested that eventually limited number of questionnaires by arrived. So, if researchers want higher response rate, they have to conduct more follow-ups. 7. Statistics in the predetermined response rate were not changed significantly. But replications are needed to generalize this result.

  • PDF

모바일 O2O 커머스 지속이용의도에 영향을 미치는 전화 불안감에 관한 연구 (A Study on the Influence of Telephone Apprehension Affecting Continuous Use Intention of Mobile O2O Commerce)

  • 이경락;김미성;이상준
    • 디지털콘텐츠학회 논문지
    • /
    • 제19권4호
    • /
    • pp.661-671
    • /
    • 2018
  • 젊은 세대의 음성 통화 회피 성향은 메시징을 사용하는 모바일 O2O 서비스의 성장을 촉진한다. 이 연구는 전화불안감을 O2O에 적용하기 위해 전화 불안에 대한 원래의 개념을 채택하고 정교화했다. 서비스 품질의 편재성 및 커뮤니케이션 능력과 불안감에 관련한 선행연구를 검토하였고, 모바일 O2O 서비스 이용자들의 의식을 파악하고자 설문조사를 실시하였다. 결과는 메시지 친밀도가 높은 사용자와 조리성이 부족하다고 느끼는 사용자는 음성 통화를 두려워하는 것으로 나타났다. 불안한 특정 상황을 대체할 수 있는 수단으로 모바일 O2O 서비스를 유용하다고 여기는 것이다. 본 연구는 O2O 모바일 서비스 기술 수용 요인에 있어서 개인의 특성을 고려하였고, 현 시대 상황을 반영한 전화 불안감 특성을 확장한 새로운 시도였다고 할 수 있다. 또한 불안감과 유용성이나 지속이용의도의 선행연구 관계와 다른 결과를 도출한 점에서 의의가 있다.

가족생활주기에 따른 가족외식행동의 차이 (Korean Families Eating-out Behavior in Relation to Family Life Cycle)

  • 유정림;박동연
    • 대한지역사회영양학회지
    • /
    • 제7권2호
    • /
    • pp.188-198
    • /
    • 2002
  • This study was conducted to compare families eating-out behavior in relation to family life cycle in order to provide basic information on nutritional education about eating-out. The data were collected by the survey method from 440 families who lived in apartment complexes in Kyong-ju and Seoul. The structured questionnaire included items about the frequency of eating out, the choice of eating-out menus, the decision maker of the eating-out process, the attitudes toward eating out and the general characteristics of the families. The major results are as follow: 1) In the cafe of telephone delivery service, and eat-in restaurants, the subjects showed statistical significance (p < 0.01). With respect to telephone delivery service, families in Step II used it most frequently, but families in Step I rarely used it. With respect to eat-in restaurants, families in Step II used them most frequently but families in Step IV rarely used them. 2) In all the family life cycle steps, the most favorable menu was fried chicken for take-out type, Chajang noodles, fried chicken and pizza fur telephone delivery, pizza for internet delivery, raw fish and beef for eat-in restaurant, Docbokki, laver rolled rice and ramyun for convenience flood stores. 3) The wife was most influential in making decisions about the take-out type (p < 0.001). In the case of telephone deliveries (p < 0.001), the wife was the most influential in the families of Steps I and II, but the children were the most influential in the families of Steps III and IV. In the case of eat-in restaurants (p < 0.001), the husband had the most effect on the decision-making process. In the case of convenience flood stores (p < 0.001), the children were the most influential in the families in Steps III and IV. In most family life cycle steps, each of them chose their own meal. 4) from a factor analysis perspective, attitudes toward eating out have been grouped according to two factors, namely 'Advantage' and 'Nutrition'. No factor showed a significant difference among the family life cycle steps.

전화상담자의 직무스트레스 감소를 위한 내면가족체계(IFS) 프로그램 개발 및 효과 검증 (Development and Effectiveness Verification of Inner Family System(IFS) Program to Reduce Job Stress of Telephone Counselor)

  • 이정미
    • 산업진흥연구
    • /
    • 제7권3호
    • /
    • pp.131-137
    • /
    • 2022
  • 본 연구는 전화상담자들이 상담 현장에서 경험하는 직무스트레스와 심리적 소진을 감소시키기 위해 IFS 이론 근거로 프로그램을 개발하고, 그 효과를 검증하는 것이다. 9명을 사전 선정하여 요구조사를 시행한 후 프로그램 세부 활동 및 내용조직과 타당성을 검토 하였고, 전문가들에게 예비연구를 실시하여, 평가 및 수정·보완을 하여 최종 프로그램 구성하였다. 프로그램 효과검증을 위해 자발적으로 참여한 전화상담자를 대상으로 실험집단 10명, 통제집단 10명을 선정하였고, 실험집단에게 주 2회기씩 집단프로그램을 실시하여 효과 검증을 하였다. 연구 결과는 첫째, 전체 직무스트레스와 그 하위요인인 '업무과다', '어려운 내담자', '상담자에 대한 사회적 기대' 점수가 통계적으로 유의하게 감소하였다. 둘째, 심리적 소진의 하위요인인 '신체적 피로감', '비협조적 업무환경', '내담자 가치 저하', '사생활 악화'가 유의하게 감소하였다. 셋째, IFS 적용 프로그램에 따른 IFS 점수가 유의미하게 감소하였다.

전화집계서비스에 대한 시내용 TDX-10A SSP 적용 (A Implementation of Phone Voting Service in TDX-10A SSP)

  • 정재호;서두수
    • 대한전자공학회:학술대회논문집
    • /
    • 대한전자공학회 1998년도 추계종합학술대회 논문집
    • /
    • pp.297-300
    • /
    • 1998
  • The Phone Voting service allows subscribers to propose a voting through a telephone, and enables them to survey public opinion using telephone network. The demand on this service is growing faster and demands will be increased much more. It makes the bust traffic at the Toll SSP system on Intelligent Network because of the temporary bust traffic congestion on the Toll SSP compared to the normal call traffic. This paper will show what the problems and the causes are, and how we can solve them. The solution to these problems is an implementation of the SSP function on the Local Excange for the PV service.

  • PDF

치과위생사의 유니폼 관리 실태조사 (Survey on the uniform management of dental hygienist)

  • 손은교;최우양;정화영;정상희;이지연
    • 한국치위생학회지
    • /
    • 제16권4호
    • /
    • pp.517-523
    • /
    • 2016
  • Objectives: The purpose of the study is to investigate the uniform management of the dental hygienists in Korea. Methods: The study was carried out by direct telephone survey to dental gygienists in Gangneung, Wonju, and Seongnam from March 15 to April 10, 2015. The subjects were seventy dental clinics by random sampling. The questionnaire consisted of general characteristics of the subjects(4 items), infection control education(3 items), and infection control activity(9 items). Cronbach's alpha was 0.781 in the study. After informed consent from the dental hygienists, the survey was done by telephone. Data were analyzed by SPSS 21.0 program. Results: The dental hygienists taking infection control education tended to wash the uniforms twice a week (${\chi}^2$=15.95, p<001). The majority of the dental hygienists thought that the best washing place of uniform would be dental clinics than any other place (${\chi}^2$=38.76, p<001). Conclusions: It is very important to implement the infection control education for the dental hygienists. The establishment of standard guideline for infection control of the uniform washing will enhance the dental service quality and satisfaction of the dental service consumers.

정신질환에 대한 일반인의 사회적 거리감에 영향을 미치는 요인 (Factors Affecting Social Distance toward Mental Illness: A Nationwide Telephone Survey in Korea)

  • 문상준;이진석;박수경;이선영;김윤;김용익;신영수
    • Journal of Preventive Medicine and Public Health
    • /
    • 제41권6호
    • /
    • pp.419-426
    • /
    • 2008
  • Objective: The purpose of this study was to investigate impact of knowledge familiarity, and prejudice about mental illness as well as demographic factors on the social distance from mentally ill people, which is a proxy measure of discrimination. Method: To assess the impact of knowledge and familiarity, prejudice about mental illness and demographic factors on the social distance from mental illness, we conducted a telephone survey in South Korea with the responders being nationally representative people who were 18 years old or over (n=1040). Independent samples T-tests, one way ANOVA and linear regression analysis were performed to analyze the results of the survey. Result: The social distance from mental illness decreased as the knowledge and familiarity increased, but the social distance was increased as prejudice was increased. Prejudice had a greater impact on social distance than familiarity and knowledge. Females showed greater social distance than did males. A higher education level had a negative effect on social distance. Conclusion: to reduce the social distance from mentally ill people, efforts to increase the familiarity about mental illness as well as efforts to educate people about mental illness are important.

Long-term Results of Stellate Ganglion Block in Patients with Olfactory Dysfunction

  • Moon, Ho Sik;Chon, Jin Young;Lee, Sang Hoon;Ju, Yu Mi;Sung, Choon Ho
    • The Korean Journal of Pain
    • /
    • 제26권1호
    • /
    • pp.57-61
    • /
    • 2013
  • Background: Olfactory dysfunction, including anosmia and hyposmia is difficult to treat. Although the mechanism is not well known, stellate ganglion block (SGB) is used to treat olfactory dysfunction. There are no prior studies on the long-term effects of SGB on olfactory dysfunction. The purpose of this study was to evaluate the continuity of therapeutic effects and patient satisfaction with SGB treatment. Methods: This was a follow-up study carried out via a telephonic survey. The olfactory function of the patient was evaluated using a visual analog scale (VAS). We checked VAS three times: VAS-I (pre-treatment VAS), VAS-A (post-treatment VAS), and VAS-C (VAS at follow up telephone survey). We divided the subjects into 2 groups according to their responsiveness to SGB: the responsive (R group) and the unresponsive groups (UR group). Patient satisfaction was evaluated using a Likert scale. Results: Out of the 40 subjects, 37 responded to the telephone survey. In the UR group, there was difference in the olfactory function. However, in the R group, there were significant VAS differences; VAS-I was $9.6{\pm}0.7$, VAS-A was $5.1{\pm}4.2$, and VAS-C was $2.7{\pm}$2.7 (P < 0.05). On the Likert scale, patient satisfaction was as follows: grade 1, 17 patients (45.9%); grade 2, 6 patients (16.2%); grade 3, 6 patients (16.2%); and grade 4, 8 patients (21.6%). Conclusions: SGB is a safe, long-lasting, and effective therapeutic modality for olfactory dysfunction treatment.

통계 조사의 환경과 전망 (Current Situation of Statistical Surveys in Korea Its Prospects)

  • 이계오
    • 한국조사연구학회지:조사연구
    • /
    • 제1권1호
    • /
    • pp.1-19
    • /
    • 2000
  • 정보화와 지방화 시대에서 통계 이용 실태와 문제점을 요약하고 컴퓨터를 이용한 통계 조사의 발달 과정을 살펴보았다. 앞으로도 도래할 인터넷 시대에서 전화 조사에 대체될 인터넷 조사의 특징과 발전 방안을 알아보았고 지방화 시대에서 필요한 지역 통계의 생산 기법으로 소지역 추정법을 소개하였으며, 다양한 학문 분야에서 통계 활용촉진과 혼란을 방지하기 위해서 통계의 표준화 방안을 제시하였다.

  • PDF