• Survey Research
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• v.9 no.1
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• pp.1-22
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• 2008

Telephone directories ille still being used as the sampling frame in almost all fixed-line telephone surveys in Korea, causing potentially serious coverage error. RDD (random digit dialing) sampling is an obvious alternative to solve the problem. The aim of this paper is twofold: 1) proposal of RDD methodology suitable to the telephone system of Korea and 2) the identification of socio-demographic and socio-psychological differences between listed-number and unlisted-number respondents. Major findings of RDD telephone survey conducted experimental]y are as follows. 1) Population coverage by telephone directories is 60% or less. 2) Unlisted-number households have statistically larger income compared to listed-number households. 3) Unlisted-number households have smaller family size compared to listed-number households. 4) Unlisted-number respondents are more sensitive about confidentiality, leaks, 5) Unlisted-number respondents are more liberal compared to unlisted-number respondents. These facts suggest that directory-based telephone surveys tend to be biased in socio-economic aspects.

• Journal of Korean Biological Nursing Science
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• v.11 no.2
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• pp.157-166
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• 2009

Purpose: The purpose of this study was to determine the effects of self-care program using Short message service (SMS), e-mail, or telephone call on self-care compliance and nutritional status in maintenance of hemodialysis patient. Methods: Nonequivalent pretest-posttest control experimental design was used. Ninety-six patients were allocated to control (n=24), SMS (n=24), e-mail (n=24), or telephone (n=24) group from four hospitals. Experimental groups received self-care program about hemodialysis diet, drug administration, exercise, and fistula care by SMS, e-mail, or telephone call respectively at 3 times a week for 4 weeks. Results: Subjective self-care compliance, and objective self-care compliance including interdialytic weight of SMS and telephone groups were significantly increased than those of control groups. However, nutritional status of SMS and e-mail groups were significantly improved than those of control groups in albumin and protein level. Conclusion: Self-care program using SMS and telephone call were effective on promoting self-care compliance, while SMS and e-mail were effective on improving nutritional status. The pop-up remaining effect and easy accessible effect of SMS message in busy daily life was considered as an alarm to control fluid and diet.

• Korean Journal of Adult Nursing
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• v.17 no.1
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• pp.56-67
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• 2005

Purpose: The main purpose of this study was to examine the effectiveness of a standardized telephone monitoring intervention in addressing the symptom experience and improving self-management ability in patients with heart failure. Methods: A non-equivalent control group pre-post test design was used. There were 17 patients in the experimental group, and 16 in the control group. According to the protocol, patients in the experimental group received 15 to 30 minute-telephone monitoring four times, once a week for 4 weeks. Data were analyzed by ${\chi}^2$-test, Mann-Whitney U test. Results: 1) The experimental group showed a significant increase in compliance with self-management compared to the control group. 2) There was a significant decrease in degree for 3 symptoms(DOE, PND, & continuing fatigue) in the experimental group, after telephone monitoring. However, the experimental group did not show significant decrease in the degree of the total symptom experiences. Conclusions: The results of this study provide evidence that standardized telephone monitoring is effective in relieving symptom experience and improving self-management in patients with heart failure over the course of telephone monitoring.

• Journal of Korean society of Dental Hygiene
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• v.14 no.1
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• pp.33-38
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• 2014

Objectives : The purpose of the study is to investigate satisfaction, awareness and utilization of dental telephone services in dental clinic patients. Methods : A self-reported questionnaire was filled out by 220 dental clinic patients in G metropolitan city from March 11 to September 27, 2013. The data were analyzed by a descriptive analyses, ${\chi}^2$-test and relevant factors were determined using logistic regression analysis by SPSS 12.0. Results : The experience rate of scaling was 68.0% and the average number was $1.04{\pm}1.13$. The experience rate of regular check-up was 41.0% and the average number was $1.01{\pm}1.29$. Satisfaction and utilization rate of scaling and regular checkup was higher than that in those who did not receive the services. The major variables influencing the experience of scaling were woman, utilization of dental telephone service and regular check-up were awareness, utilization of dental telephone service and reason of utilization of dental telephone service(preventive). Conclusions : The dental telephone service in dental patients improved oral health. Accordingly, it is necessary to develop the professional dental hygiene program for oral health in dental patients.

• Journal of Korean Society for Quality Management
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• v.29 no.3
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• pp.97-108
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• 2001

The information system for measuring and analyzing service quality of telephone network is designed on the service quality scheme recommended by ITU(International Telecommunication Union) in this study. The information system is composed of the equipments which measure service quality and the systems which analyze the measured data. The schedule algorithm for effectively operating measurement equipments which are located over public switched telephone network is proposed. The functions of the Information system are Introduced. The information system improves the service quality effectively.

• The Journal of Korean Institute of Communications and Information Sciences
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• v.16 no.6
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• pp.509-516
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• 1991

In this paper, we propose on objective evaluation model of telephone transmission qulity in order to estimate a satisfaction score regarding speech quality in a relephone network. As the degradantion factors of telephone transmission quality, this model takes into account transmission loss, noise, distortion, talker echo and sidetone. A performance index[PI] is introduced for five psychological factors affecting telephone speech qualty, and a Mean Opinion Score(MOS) is estimated from the sum of all Pis. The simulation results indicate theat the MOS obtained from the objective evaluation model is in good agreement with that of subjective evaluation.

• Korean Journal of Adult Nursing
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• v.15 no.3
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• pp.452-462
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• 2003

Purpose: The purpose of this study is to identify the effects of telephonic counseling on burnout, depression, life satisfaction, and perceived physical health among family caregivers of older adults with dementia. Method: Subjects were randomly assigned into telephonic counseling group (n=21) and the comparison group (n=32). A weekly telephone counseling was conducted by research assistants for 12 weeks. T-test were used to answer the research questions. Result: 1) There were no significant differences between the two groups on the level of burnout, depression, life satisfaction, and perceived physical health after telephone counseling. 2) Spouse caregivers under the telephone counseling tended to report higher perceived physical health than comparison group at the post-test (t=-1.88, p=.08). Spouse caregivers under the telephone counseling tended to report higher emotional exhaustion and lower feeling of self achievement. 3) Daughter-in-law caregivers under telephone counseling showed increased feeling of self achievement, improved physical health condition, and decreased depression. Conclusion: This study showed potential effects of the problem-solving telephone counseling to improve perceived physical health and to reduce the level of burnout and depression. The findings suggest the necessity of screening most vulnerable subgroups of caregivers to increase the effectiveness of nursing intervention such as telephone counseling.

• Korean journal of communication and information
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• v.18
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• pp.131-164
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• 2002

Despite the ubiquity of telephone, the medium has received far less scholarly attention than it should deserve. This study begin with the purpose of fair appraisement of telephone in Korean social communication. To accomplish this purpose, the gratification obtained from telephone, the appropriateness of it as interpersonal communication medium and communication network through telephone were studied. The related raw data were collected from on-line survey process, and statistically analyzed. The result showed sociability, information, transaction, entertainment, emergency, and reassurance are gratifications obtained from telephone use. Younger persons tend to have more positive attitude to mobile phone as interpersonal communication medium. Particularly when the seniors are interpersonal communication partner and impending task is advice or request, younger persons tend to perceive mobile phone more appropriate than the elder persons do. And mobile phone deepens 'communication endogamy' of our society, especially in the youth. Thus, it is plausible to predict that mobile phone will be more important in social communication of our society when the youth become the mainstream of our society.

• The Journal of the Korea institute of electronic communication sciences
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• v.5 no.5
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• pp.528-533
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• 2010

Currently the telephone service using Internet grows and the recent introduction of a smart phone is expected to accelerate the trend. In particular, considering the domestic situation that the wireless broadband (WiBro) system deployed over the nation, the telephone service over WiBro can be a solution toward its fast expansion. Unlike telephone service over a conventional telephone network or mobile network, however, internet telephone cannot guarantee it service quality, which can be severer in a wireless environment such as a WiBro network. Therefore, a more strict and systematic management for controlling the quality of internet telephone service over WiBro in a more efficient way. As the first step to establish the management system, this paper proposes a scheme to manage the quality of internet telephone service over WiBro and introduces a software developed for the purpose. The developed software is installed on a user terminal and facilitates efficient service quality management by measuring the quality of internet telephone service over WiBro in terms of VoIP metric, network metric, and wireless metric.

• Proceedings of the IEEK Conference
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• 2001.06e
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• pp.43-46
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• 2001

This paper has been studied a implementation Home Automation by PLM and Telephone system. The PLM is composed of FSK IC-chip and the circuit for the power line communication. In this paper load control was made with PIC16F84A and its communication speed was 1200 baud rates.