• Title/Summary/Keyword: team leader

검색결과 161건 처리시간 0.024초

Structural Dashboard Design for Monitoring Job Performance of Internet Web Security Diagnosis Team: An Empirical Study of an IT Security Service Provider

  • Lee, Jung-Gyu;Jeong, Seung-Ryul
    • 인터넷정보학회논문지
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    • 제18권5호
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    • pp.113-121
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    • 2017
  • Company A's core competency is IT internet security services. The Web diagnosis team analyzes the vulnerability of customer's internet web servers and provides remedy reports. Traditionally, Company A management has utilized a simple table format report for resource planning. But these reports do not notify the timing of human resource commitment. So, upper management asked its team leader to organize a task team and design a visual dashboard for decision making with the help of outside professional. The Task team selected the web security diagnosis practice process as a pilot and designed a dashboard for performance evaluation. A structural design process was implemented during the heuristic working process. Some KPI (key performance indicators) for checking the productivity of internet web security vulnerability reporting are recommended with the calculation logics. This paper will contribute for security service management to plan and address KPI design policy, target process selection, and KPI calculation logics with actual sample data.

INTEGRAL METHODS OF FUZZY AHP AND DSM FOR EVALUATION IN PARTITIONING DESIGN TEAMS

  • Lou Y. Liang
    • 국제학술발표논문집
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    • The 3th International Conference on Construction Engineering and Project Management
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    • pp.1036-1046
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    • 2009
  • Many construction activities are related because they share the information of working methods and resources. Generally, the design information for coupled activities needs to be constantly collaborated in the different teams. To achieve the improvement in team collaboration, it is necessary to identify the relative coupled activities in the design teams. The activity and work partitioning arrangements are also required to accommodate the appropriate team members. This paper presents an integral method to be an evaluation in improving the collaboration for teams partitioning. A model, Team Partitioning Method (TPM) was developed to clarify the relationships between activities in a team. The results show the applicability of TPM model in team partitioning for design collaboration.

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PL 리더십 성향과 프로젝트 특성요인이 프로젝트 참여 만족 및 성과에 미치는 영향 (The Effect of PL Leadership and Characteristics of Project on Project Participants' Satisfaction and Performance)

  • 양희동;김명진;강소라
    • Asia pacific journal of information systems
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    • 제20권4호
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    • pp.53-79
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    • 2010
  • The study was originated from recognition that project participants' satisfaction should be Improved to raise project performance and to make progress of a successful project since the above dissatisfaction was operated as a danger factor of the project. The study selected one large-scale sample project and attempted measuring characteristics of the project, participants' satisfaction and project performance with the whole project participants. The study analyzed correlations between individual level (team members) and group level (development team), and examined what effect a sub project manager under complicated hierarchical organization of the large-scale project, namely PL (project leader)'s leadership style had on each individual project participant's satisfaction and what effect project uncertainty in organization/technology environment had on project participants' satisfaction and project performance. The study verified that development team (group) had an effect on team member (individual)-level project participants' satisfaction by disclosing that there was a significant dispersion among groups within project participants' satisfaction by each individual. It is analyzed that it is necessary to make improvement through approach by each pertinent team to raise individual-level project participants' satisfaction. The study also verified PL's ideal leadership under strict methodology and hierarchical control of the large-scale project. Based on the verification of the hypotheses, the results of the analysis were produced as follows. First, the development team affects the satisfaction level that an individual has when he/she participates in a project. This suggests that the satisfaction with project participation should be improved at the team level. In addition, the project management style and leadership orientation of the manager of a sub project who is mostly affected by the team proved to have a direct influence on the satisfaction with project participation and project performances. Second, both the performance-oriented leadership and the relationship-oriented leadership of the PL of the development team were verified to have a significant effect on the satisfaction of the team members associated with project participation. In other words, when the team members recognize that the PL of the development team shows both the performance-oriented leadership and the relationship-oriented leadership, their satisfaction with project participation increases accordingly. Third, it was verified that the uncertainty of the organizational environment significantly affects the satisfaction level when the PL of the development team exerts a relationship-oriented and performance-oriented leadership. The higher the uncertainty of the organizational environment is, the more the satisfaction with project participation decreases whereas the relationship-oriented leadership has a more positive effect on the satisfaction than the performance-oriented leadership style. Fourth, when the PL of the development team exerts the relationship-related and performance-related leadership, the uncertainty of the technological environment has a significant influence on the satisfaction level. The higher the uncertainty of the technological environment is, the more the satisfaction with project participation decreases whereas the performance-oriented leadership has a more positive effect on the satisfaction than the relationship-oriented leadership style. The result of the research on the uncertainty of the project environment suggests that when the development team leader exerts a relationship-oriented and performance-oriented leadership style, the uncertainty of the organizational environment has a significant effect on the satisfaction with project participation; the higher the uncertainty of the organizational environment, the more the satisfaction level decreases, and the relationship-oriented leadership style affects the satisfaction level more positively than the performance-oriented leadership style. In addition, when the development team leader displays a relationship-oriented and performance-oriented leadership style, the uncertainty of the technological environment has a significant effect on the satisfaction with project participation; the higher the uncertainty of the technological environment. the more the satisfaction level decreases. The performance-oriented leadership style as well affects the satisfaction level more positively than the relationship-oriented leadership style. Based on the above results, the research provides the following implications when handling multiple concurrent projects. First, the satisfaction with the participation in the multiple concurrent projects needs to be enhanced at the team (group) level. Second. the manager of the project team, particularly the middle managers should have both a performance-oriented and relationship (task and human)-oriented attitude and exert a consolidated leadership in order to improve the satisfaction of team members with project participation and their performances. Third, as the uncertainty factor of the technological and organizational environment among the characteristics factors of the project has room for methodological improvement depending on one's effort even though there are some complications, we need to continuously prevent and control the risks resulting from the uncertainties of the technological and organizational environment of the project in order to enhance the satisfaction of project participation and project performances. Fourth, the performance (task)-oriented leadership is required when there is uncertainty in a technological environment while the relationship (human)-oriented leadership is required when there is uncertainty in an organizational environment. This research has the following limitations. First, this research intended to select one large-sized sample project and measure the project characteristics, the satisfaction of all the participants associated with project participation, and their performances. Therefore, it is inappropriate to generalize and apply the result of this result onto other numerous projects. Second, as this case study entailed a survey to measure the characteristics factors and performance of the project, since the result value was based on the perception of project team members, the data may have insufficient objectivity. Third, though this research targeted on all the project participants, some development teams did not provide sufficient data and questionnaires were collected from some specific development teams among the 23 development teams, causing a significant deviation in the response rate among the development teams. Therefore, we need to continuously conduct the follow-up researches making comparisons among the multiple projects, and centering on the characteristics factors of the project and its satisfaction level.

의료기관 사무직 종사자의 조직공정성이 Followership과 조직시민행동에 미치는 영향 - LMX 조절효과 - (The Effect of Organizational Justice on the Followership and Organizational Citizenship Behavior - the Moderating Effect of Leader-Member Exchange -)

  • 안재선;김종두;김문중
    • 한국병원경영학회지
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    • 제23권2호
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    • pp.1-17
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    • 2018
  • Purposes: Based on samples of government officials who are working at public health centers, following research examines the Effect of Organizational Justice on the relationships between Followership and Organizational Citizenship Behavior and analyzes the moderating effect of Leader-Member Exchange. Methodology: For the methods, Sphericity verification, Exploratory factor analysis, Correlation analysis, Causal relation, Mediating effect of followership and Moderating Effect of The Leader-Member Exchange have been analyzed with SPSS 22.0 & AMOS 22.0 Ver. Findings: As a result of Correlation analysis, Predictive validity and Construct validity have meaningful effect. Also, In case of Path analysis, distributive justice and interactional justice have meaningful effect but procedural justice has no such effect on Followership. As a result of Mediated effect of followership analysis, distributive and interactional justice have positive impact on (Organizational and Interpersonal). As to the mediation effect of followership analysis, It is shown that distributive and Followership have meaningful effect on In-group, not Out-group. Lastly, It is shown that procedural justice and Followership have no meaningful effect on both In-group and Out-group. Practical Implications: For the implications, distributive justice and interactional justice have positive impact on Followership, while procedural justice has no such impact on Followership. Also, It also possibly has same result to the moderating effect of Leader-Member Exchange. Consequently, It is recognized that a fair process without a fair result cannot be valued. also, We can know that reward for procedural justice is evaluated to kind of negative.

진성리더십이 구성원의 프로젝트 성과에 미치는 영향 (Leader's Authentic Leadership and Follower's Project Performance)

  • 탁진규;서정은;노태우
    • 디지털융복합연구
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    • 제17권6호
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    • pp.105-112
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    • 2019
  • 최근의 경영 현장과 더불어 대학에서 리더의 진정성은 점차 중요한 이슈로 부각되고 있다. 리더가 리더십을 발휘하는데 있어서 구성원들은 리더의 진정성 정도에 따라 태도, 행동 및 성과에 많은 영향을 받는다. 이에 본 연구는 리더의 진성리더십이 조직분위기 및 프로젝트 성과에 어떠한 영향을 미치는지를 분석함으로써 진성리더십이 지니는 중요성을 시사하는데 목적이 있다. 따라서 대학에 재학중인 학생들을 대상으로 설문을 진행하였으며, 회수된 175부의 설문지가 분석에 사용되었다. 가설검증을 위한 통계분석은 STATA 14.0를 사용하여 구조방정식으로 검증하였다. 연구결과를 요약하면, 첫째, 리더의 진성리더십은 구성원의 진성리더십에 정(+)의 영향을 미쳤다. 둘째, 구성원의 진성리더십은 프로젝트 성과에 정(+)의 영향을 미쳤다. 셋째, 리더의 진성리더십과 구성원의 진성리더십 간의 관계에 있어서 조직분위기는 조절역할을 하였다. 넷째, 구성원의 진성리더십과 직무성과 간의 관계에 있어서 조직분위기는 조절역할을 하였다.

팀장의 윤리적 리더십이 팀원들의 역할 내 행동과 긍정심리자본에 미치는 영향에 관한 연구: 괴리현상의 조절효과를 중심으로 (The Effects of Ethical Leadership on In-Role Behavior and Psychological Capital: The Moderating Role of Management Decoupling and Personal Decoupling)

  • 김문주
    • 한국콘텐츠학회논문지
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    • 제17권4호
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    • pp.48-62
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    • 2017
  • 거대기업들의 분식회계와 비윤리적인 기업경영, 리더십의 부재를 지켜보면서 본 연구는 팀장의 윤리적 리더십이 팀원들의 역할 내 행동과 긍정심리자본에 미치는 영향력을 실증적으로 규명하고 경영진 괴리현상과 개인 괴리현상의 조절효과를 분석하고 있다. 팀을 이끌어가고 있는 팀장의 윤리적 리더십이 팀원들에게 제대로 받아들여짐으로써 긍정적인 성과를 가져올 수 있지만 조직의 최종의사결정자인 최고경영진이 조직의 미션과 일치되지 않는 행동을 보이는 경영진 괴리현상을 인지할 경우, 윤리적 리더십의 긍정적인 효과가 방해를 받거나 상쇄될 가능성이 있다. 또한 팀원들 자신의 행동이 조직의 미션과 일치되지 않는 개인 괴리현상을 인지할 경우에도 윤리적 리더십의 효과는 감소될 수 있다는 점에서 윤리적 리더십과 괴리현상의 상호작용효과를 분석하는 것은 중요하다. 은행, 반도체회사, 대학병원에 종사하고 있는 922명의 종업원 데이터를 분석한 결과, 팀장의 윤리적 리더십은 팀원들의 역할 내 행동과 긍정심리자본에 긍정적인 영향을 미치는 것으로 나타났다. 또한 경영진 괴리현상의 조절효과가 검증됨으로써 조직의 미션과 다르게 행동하는 경영진 괴리현상이 윤리적 리더십의 긍정적인 효과를 감소시키는 것으로 나타났다. 이와 같은 연구결과를 바탕으로 윤리적 리더십과 경영진 괴리현상이 조직의 실무자에게 주는 함의점에 대해 논의하였다.

The Effect of Five-Star Franchise Hotel Chef's Empathy Leadership on Job Engagement and Team Cohesiveness

  • LEE, Dong-cheul;KOO, Dong-Woo;SHIN, Dong-Jin
    • 한국프랜차이즈경영연구
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    • 제12권3호
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    • pp.35-46
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    • 2021
  • Purpose: The hotel industry needs a leader who can actively demonstrate leadership to respond to and accept changes in the organization in a highly competitive and fast-changing environment. Therefore, the role of leaders who instill clear vision and goals of the organization in their members, listen to their opinions, and empathize is paramount. Leaders should encourage successful organizational activities based on active participation by employees and create the best environment for working with a sense of mission and responsibility. This study aims to identify the relationship between empathy leadership and job engagement as a result variable of team cohesion in the hotel culinary department and conduct empirical studies on the role of empathy leadership and job engagement. Research design, data, and methodology: The data were collected from employees who work in culinary department at a five-star franchise hotel located in the Seoul metropolitan area. Because it is difficult to conduct a survey through face-to-face contact with employees due to the COVID-19 pandemic, the online survey was conducted from February 1 to February 28, 2020. A total of 330 questionnaires through online were distributed and 268 employees completed the survey, yielding a response rate of 81%. Of the 268 returned responses, 27 responses were not usable due to missing information. Thus, a total of 241 responses were used for analysis. Results: The study results are as follows. First, it has been shown that the empathy leadership of culinary department in hotel companies has a significant positive impact on the job engagement. Second, it has been shown that job engagement has a significant positive effect on members' team cohesiveness. Third, empathy leadership of hotel companies' culinary department has a significant positive impact on members' team cohesiveness. Fourth, job engagement has a significant positive (+) mediating effect in the relationship between empathy leadership and team cohesiveness in culinary department. Conclusion: This study supports the theory that an emotional and empathic leader's behavior or ability can change the effectiveness or atmosphere of a rapidly changing hotel culinary team organization by presenting a research model on the effect of empathic leadership on job engagement and team cohesiveness. And hotel chefs should be more aware of the importance of empathic leadership and make them a human resource of the organization through formal and informal communication with culinary employees.

리더 역할 관점에서의 CM단장 역할 특성 분석에 관한 연구 - 설계단계를 중심으로 - (Characteristics of Construction Managers' Roles from the Perspective of Leader's Roles - Focused on Design Stages -)

  • 김동희;김한수
    • 한국건설관리학회논문집
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    • 제12권1호
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    • pp.125-132
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    • 2011
  • 2000년대 초반 이후 대형사업의 발주가 늘어나고 전문적인 건설사업관리에 대한 중요성이 인식되면서 CM시장은 지속적으로 성장하고 있다. CM시장이 성장하면서 CM기업의 수도 증가하고 기업 간의 경쟁이 심화됨에 따라 경쟁력 향상을 위한 노력이 계속되고 있다. 특히 능력 있는 CM단장을 보유하는 것은 사업 수주나 CM기업의 경쟁력 향상에 중요한 현안이 되고 있다. 본 연구의 목적은 설계단계의 CM업무를 중심으로 전략계획설정자, 팀 형성자, 정보소식통, 전문가, 챔피언 등 5가지 리더 역할의 관점에서 CM단장의 역할 특성을 분석하는데 있다. 연구 결과, 설계단계 CM업무들의 특징에 따라 리더로서의 CM단장 역할 특성이 다른 것으로 나타났으며, CM업무 특성과 CM단장 역할 특성이 상호 연관성이 높은 것으로 나타났다.

R & D 프로젝트 팀의 과업 불확실성, 조직구조, 커뮤니케이선 유형 - 구조적 상황이론

  • 민병욱;김영배
    • 한국경영과학회지
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    • 제17권2호
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    • pp.53-90
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    • 1992
  • THis study examines a contingency relationship between task uncertainty and structure of project teams in conjunction with the leader-member communication patterns. Multivariate analyses are used to analyze the data from 63 R & D project teams of research laboratory in a large manufacturing corporation. Major findings for this study can be summarized as follows. First, project teams with an organic structure are found to yield high performance when task uncertainty is high, while project teams with a mechanistic structure achieve high performance when their tasks are relatively certain. Second, patterns of leader-member comunication are significantly associated with both task uncertainty and structural characteristics of project teams. This implies that leaders of project teams communicate with their members in more conslutative manner when their tasks are uncertain or when their team structure exhibits organic characteristics. Finally, task uncertainty playus a significant moderating role in the relationship between consultative communication patterns and performance of project teams. Based upon these findings, this study offers several theoretical, practical, and methodological implications.

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프로젝트 준비단계에서 프로젝트 성과에 영향을 미치는 요인에 관한 연구 (Investigating the Factors Influencing Project Satisfaction and Performance in Pre-Project Phase)

  • 김기문;박유진;김기주
    • Journal of Information Technology Applications and Management
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    • 제20권4호
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    • pp.293-313
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    • 2013
  • Preproject phase is an important but often ignored research area in information systems field although it has an undeniable importance for successful project. The purpose of this study is to identify factors affecting project performance in preproject phase and to find empirically critical factors among them. After deriving 9 factors through literature review including clear project definition, project leader position, staffing efforts, preproject team expertise, preproject knowledge scope, preproject partnering, top-management support, resource sufficiency, and project climate, the study investigate the influence of those factors on project performance. The study results reveal that clear project definition, project climate, resource sufficiency, pre-project knowledge scope, project leader position have significant impact on project process satisfaction, a measure of project performance, but the other factors do not. Based on the empirical results, the study discuss academic and practical implications.