• 제목/요약/키워드: task performance satisfaction

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노인층을 고려한 범용디자인 휴대폰 설계를 위한 사용성 분석 (Usability Analysis for Designing Mobile Phones Based on Universal Design for the Elderly)

  • 임장빈;박민용
    • 대한인간공학회지
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    • 제24권1호
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    • pp.47-53
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    • 2005
  • The purpose of this study was to evaluate performance and subjective satisfaction of mobile phone's interface elements considering the elderly users. First, mobile phone's interface elements were outlined recent foreign and domestic studies. Then, final three mobile phone's interface elements were determined by expert rating, AHP analysis, and questionnaire analysis. Objective and subjective measures were then used to determine the effects of several specific design parameters and aging differences on performance of mobile phones. In this experiment, 38 subjects and 4 independent variables were used to measure task completion time and user's subjective satisfaction. The statistical analyses indicated significant aging differences between older people and younger people in terms of keypad type and bell sound level in performance. Significant aging differences were also found for user subjective satisfaction. It is suggested that some major results from this study be used to develop mobile phone design guidelines that are more usable and accessible for most users, particularly for older users.

PL 리더십 성향과 프로젝트 특성요인이 프로젝트 참여 만족 및 성과에 미치는 영향 (The Effect of PL Leadership and Characteristics of Project on Project Participants' Satisfaction and Performance)

  • 양희동;김명진;강소라
    • Asia pacific journal of information systems
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    • 제20권4호
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    • pp.53-79
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    • 2010
  • The study was originated from recognition that project participants' satisfaction should be Improved to raise project performance and to make progress of a successful project since the above dissatisfaction was operated as a danger factor of the project. The study selected one large-scale sample project and attempted measuring characteristics of the project, participants' satisfaction and project performance with the whole project participants. The study analyzed correlations between individual level (team members) and group level (development team), and examined what effect a sub project manager under complicated hierarchical organization of the large-scale project, namely PL (project leader)'s leadership style had on each individual project participant's satisfaction and what effect project uncertainty in organization/technology environment had on project participants' satisfaction and project performance. The study verified that development team (group) had an effect on team member (individual)-level project participants' satisfaction by disclosing that there was a significant dispersion among groups within project participants' satisfaction by each individual. It is analyzed that it is necessary to make improvement through approach by each pertinent team to raise individual-level project participants' satisfaction. The study also verified PL's ideal leadership under strict methodology and hierarchical control of the large-scale project. Based on the verification of the hypotheses, the results of the analysis were produced as follows. First, the development team affects the satisfaction level that an individual has when he/she participates in a project. This suggests that the satisfaction with project participation should be improved at the team level. In addition, the project management style and leadership orientation of the manager of a sub project who is mostly affected by the team proved to have a direct influence on the satisfaction with project participation and project performances. Second, both the performance-oriented leadership and the relationship-oriented leadership of the PL of the development team were verified to have a significant effect on the satisfaction of the team members associated with project participation. In other words, when the team members recognize that the PL of the development team shows both the performance-oriented leadership and the relationship-oriented leadership, their satisfaction with project participation increases accordingly. Third, it was verified that the uncertainty of the organizational environment significantly affects the satisfaction level when the PL of the development team exerts a relationship-oriented and performance-oriented leadership. The higher the uncertainty of the organizational environment is, the more the satisfaction with project participation decreases whereas the relationship-oriented leadership has a more positive effect on the satisfaction than the performance-oriented leadership style. Fourth, when the PL of the development team exerts the relationship-related and performance-related leadership, the uncertainty of the technological environment has a significant influence on the satisfaction level. The higher the uncertainty of the technological environment is, the more the satisfaction with project participation decreases whereas the performance-oriented leadership has a more positive effect on the satisfaction than the relationship-oriented leadership style. The result of the research on the uncertainty of the project environment suggests that when the development team leader exerts a relationship-oriented and performance-oriented leadership style, the uncertainty of the organizational environment has a significant effect on the satisfaction with project participation; the higher the uncertainty of the organizational environment, the more the satisfaction level decreases, and the relationship-oriented leadership style affects the satisfaction level more positively than the performance-oriented leadership style. In addition, when the development team leader displays a relationship-oriented and performance-oriented leadership style, the uncertainty of the technological environment has a significant effect on the satisfaction with project participation; the higher the uncertainty of the technological environment. the more the satisfaction level decreases. The performance-oriented leadership style as well affects the satisfaction level more positively than the relationship-oriented leadership style. Based on the above results, the research provides the following implications when handling multiple concurrent projects. First, the satisfaction with the participation in the multiple concurrent projects needs to be enhanced at the team (group) level. Second. the manager of the project team, particularly the middle managers should have both a performance-oriented and relationship (task and human)-oriented attitude and exert a consolidated leadership in order to improve the satisfaction of team members with project participation and their performances. Third, as the uncertainty factor of the technological and organizational environment among the characteristics factors of the project has room for methodological improvement depending on one's effort even though there are some complications, we need to continuously prevent and control the risks resulting from the uncertainties of the technological and organizational environment of the project in order to enhance the satisfaction of project participation and project performances. Fourth, the performance (task)-oriented leadership is required when there is uncertainty in a technological environment while the relationship (human)-oriented leadership is required when there is uncertainty in an organizational environment. This research has the following limitations. First, this research intended to select one large-sized sample project and measure the project characteristics, the satisfaction of all the participants associated with project participation, and their performances. Therefore, it is inappropriate to generalize and apply the result of this result onto other numerous projects. Second, as this case study entailed a survey to measure the characteristics factors and performance of the project, since the result value was based on the perception of project team members, the data may have insufficient objectivity. Third, though this research targeted on all the project participants, some development teams did not provide sufficient data and questionnaires were collected from some specific development teams among the 23 development teams, causing a significant deviation in the response rate among the development teams. Therefore, we need to continuously conduct the follow-up researches making comparisons among the multiple projects, and centering on the characteristics factors of the project and its satisfaction level.

프리셉터쉽 경험이 프리셉터의 업무수행과 직무만족에 미치는 영향 (The Effect of the Preceptorship on Nursing Performance and Job Satisfaction of the Preceptor)

  • 이정희;김동옥
    • 한국간호교육학회지
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    • 제6권2호
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    • pp.345-358
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    • 2000
  • The purpose of this study is to investigate the effect of the preceptorship on nursing performance and job satisfaction of the preceptor. This study was as a one group pretest-posttest study. The subjects were 33 nurses who was selected as preceptors in 1998. This study was carried out from 16 April 1998 to 25 May 1998. Nursing performance was measured on a 6-D scale developed by Schwirian (1978) and job satisfaction was measured by a tool developed by Slavitt et al.(1978) and interpreted by Yoon (1990). The collected data were analyzed by paired t-test with SPSSWIN. The results were summarized as follows: 1. After the preceptorship, nursing performance of the preceptor increased significantly compared to before the preceptorship. All of the score of subscales was increased. 2. After the preceptorship, job satisfaction of the preceptor was increased slightly compared with before the preceptorship, but it was not statistically significant. The scores of the subscales increased in job status, interaction, autonomy, and organization. However, the score of the task requirement was decreased. Through the results of this study, increase in nursing performance, but only a slight increase in job satisfaction can be observed(not statistically significant). It seems that the content of preceptor program, the principle of adult learning, scientific problem solving, communication, feedback, and direct teaching experience affect the individual nursing performance of the preceptor. The preceptorship was useful with personnel development in terms of organization. To fully carry out the role of educating the preceptee, it is important to motivate the preceptor and to induce job satisfaction of the preceptor.

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교대근무를 하는 일반병동 간호사의 간호업무 수행실태, 수행주체와 직무만족에 대한 융복합적 조사연구 (A Convergence Investigation on Nursing Task Performance, Appropriate Performer, and Job Satisfaction of Nurses with Shift Work in General Ward)

  • 박경옥;이여진;안지원
    • 한국융합학회논문지
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    • 제12권7호
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    • pp.295-304
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    • 2021
  • 본 연구는 일반병동에 근무하는 교대근무 간호사의 간호업무 수행실태와 직무만족도를 확인하기 위한 2차 자료 분석 연구이다. 연구 결과, 전체 간호 업무 중 대상자가 수행한 직접간호는 45%, 간접간호는 55%를 차지하였다. 교대 근무별로 주간에 수행한 업무량은 전체 업무량의 37.2%였고 인계 후 수행한 업무는 '직접간호(34.5%)'와 '기록과 보고(25.8%)'였다. 대상자들은 본인이 수행한 업무 중 일부분에 대해 간호보조 인력에게 위임 가능하거나, 타 의료인과 경계가 모호한 업무가 있다고 응답하였다. 야간근무의 직무이행도와 직무만족도 간의 유의한 상관관계(rs=.43, p=.01)가있었다. 이러한 결과는 교대근무별 직무분석에 근거한 업무효율성 제고 및 EMR적용, 스마트 기기 등을 활용한 인계시간 감소 전략, 업무 수행주체를 명확히 하는 방안이 필요함을 시사한다.

효율적인 과업중심 교수.학습모형 연구: EFL 교실 상황을 중심으로 (A study on the optimal task-based instructional model: Focused on Korean EFL classroom practice)

  • 전인재
    • 영어어문교육
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    • 제11권4호
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    • pp.365-389
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    • 2005
  • The purpose of this study is to present the task model that is the most effective in English language methodology based on the investigation of task-based performance in Korean EFL classroom practice. The subjects were 538 high school students and 126 high school teachers, each of whom had common experiences using the materials of task-based activities for more than one year. To analyze the data, the program SPSS WIN 11.0 including frequency distribution and chi-square analysis was used. The results of the questionnaire analysis showed that both teachers and students had a comparatively high level of satisfaction in task rationale, but that they had some mixed responses in the fields of input data, settings, and activity types. To conclude, a few suggestions are made to provide some meaningful considerations for the EFL teachers and material developers: a) task goals and rationale that encourage the learner's positive motivation; b) authenticity of input data based on the real-world context; c) collaborative learning environment that enhances communicative interaction; d) proportional representation of the creative problem-solving activities related to discussions and decision-making processes; e) systematic introduction of integrated language skills. It also suggests that the multi-lateral task model, which has some positive assets compared to previous task models, be newly introduced and applied to the second language learning classrooms.

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과업갈등이 직무태도에 미치는 영향 : 커뮤니케이션 만족의 매개효과 (The Effect of Task-Conflict on Job Attitudes : The Mediating Effects of Communication)

  • 정현달;백윤정
    • 한국산학기술학회논문지
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    • 제17권7호
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    • pp.192-203
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    • 2016
  • 본 연구는 개인차원에서 과업갈등과 직무태도 간의 관계에서 커뮤니케이션 만족의 매개효과를 밝히고자 하였다. 최근 급변하는 경쟁 환경과 다양해지는 인력다양성 상황에서 커뮤니케이션의 중요성은 날로 증대되고 있다. 조직 내에서 발생되는 커뮤니케이션에 대한 관심과 중요성 인식으로 인해 관련 연구가 활발히 진행되고 있다. 하지만 커뮤니케이션의 유형을 구분하여 커뮤니케이션의 긍정적인 메커니즘을 차별적으로 분석한 연구는 부족한 실정이다. 따라서 본 연구에서는 조직 내 커뮤니케이션의 대표적인 유형인 상사와의 커뮤니케이션과 동료와의 커뮤니케이션으로 구분하여 변수들 간의 관계를 살펴보고자 하였다. 다양화된 인적구성은 조직에 긍정적인 영향을 미치기도 하지만 대표적으로 갈등을 유발하는 요인으로 작용한다. 과업갈등의 경우 구성원들 간에 업무수행 과정에서 필연적으로 수반된다. 과업갈등의 경우 선행연구들에서 지속적으로 부정적인 영향력을 미치고 있으므로 조직관리적 측면에서 이를 제거하거나 감소시키기 위한 방안을 모색해야 한다. 과업을 수행하거나 과업 수행 중에 발생하는 갈등의 상황에서 구성원들은 자연스럽게 커뮤니케이션 과정을 거치게 된다. 이런 과정 속에서 만족감을 인식한다면 과업갈등의 부정적 영향력을 감소시킬 수 있을 것이다. 이를 규명하기 위해서 국내기업에 종사하는 280명의 조직구성원들을 대상으로 구조방정식모형(SEM)을 통해 가설을 검증하였다. 분석을 위해 SPSS 21.0 & AMOS 21.0 통계 패키지를 활용하였으며, 2개 이상의 매개효과를 효율적으로 검증하기 위해 팬텀변수를 활용한 다중매개효과 분석을 사용하였다. 분석결과 과업갈등은 직무태도에 부정적인 영향을 미쳤으며 상사소통의 매개효과가 검증되었다. 분석결과를 바탕으로 연구의 시사점과 향후 연구방향을 모색하였다.

간호·간병통합서비스병동과 일반병동 간호사의 직무만족, 직무스트레스, 간호업무수행 (Job Satisfaction, Job Stress, and Nursing Performance of Comprehensive Nursing Care Service Ward Nurses and General Ward Nurses)

  • 김명숙;김갑중;김연옥
    • 한국융합학회논문지
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    • 제11권8호
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    • pp.77-87
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    • 2020
  • 본 연구의 목적은 간호·간병통합서비스병동과 일반병동 간호사를 대상으로 직무만족, 직무스트레스, 간호업무수행을 조사하고 비교하여 간호·간병통합서비스병동의 효율적인 간호인력 관리를 위한 기초자료를 제공하기 위한 비교조사 연구이다. 대상자는 D광역시 일개 종합병원의 간호·간병통합서비스병동 간호사와 일반병동 간호사 136명으로, 자료수집은 구조화된 설문지를 이용하여 SPSS WIN 23.0 program 으로 분석하였다. 간호·간병통합서비스병동 간호사와 일반병동 간호사의 직무만족, 직무스트레스, 간호업무수행에서 집단 간의 유의한 차이는 없었고 간호·간병통합서비스병동 간호사와 일방병동 간호사의 직무만족과 직무스트레스가 높을수록 간호업무수행이 높은 것으로 나타났다. 간호업무수행에 영향을 미치는 요인은 직무만족과 직무스트레스로 간호·간병통합서비스병동 간호사는 20.6%, 일반병동 간호사는 47.5%의 설명력을 보였다. 따라서 직무만족을 높이고 직무스트레스를 적정 유지시킬 수 있는 간호업무수행 능력증진을 위한 지원이 필요하다.

상하간 교환관계의 질의 영향요인과 결과에 관한 실증연구 : 육군 소대장과 소대원을 대상으로 (An Empirical Study on the Antecedents and Outcomes of Leader-Member Exchange Quality in the Korean Army Platoons)

  • 이무신;손병호;김태준
    • 한국국방경영분석학회지
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    • 제22권2호
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    • pp.49-72
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    • 1996
  • This study examined the antecedents and outcomes of leader-member exchange (LMX) quality in the Korean Army platoons. Although a number of studies have devoted substantial attention to the application of the LMX theory in various organizational settings, there has been no effort to verify or to apply the model to a military situation. In this paper, we tried to build an integrative LMX model to apply to the Korean army. We developed, on the basis of literature review, an integrative framework describing the factors affecting the LMX quality, LMX quality outcomes and the moderators of LMX quality-outcomes. Then we collected data from the 404 lieutenant-soldier dyads. The analysis of the data showed that 1) interpersonal variables (perceived similarity and liking of soldier) and LMX quality were significantly related, 2) LMX quality and outcome variables(soldier's performance, job satisfaction, and morale) were significantly related, and 3) the relationship between LMX quality and soldier's performance were strongly significant when task challenge is high but nonsignificant when task challenge is low, while there were nonsignificant or weekly significant relationships between LMX quality and soldier's performance when task challenge is moderate. The results are basically coinciding with the previous research, except that, with the low challenge tasks, the LMX quality did not affect soldier's performance, which seems to be due to the directive leadership style of the lieutenants. The theoretical and practical implications and future research directions are discussed.

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기능적 전기 자극을 병행한 과제 지향적 훈련이 경수 손상 환자의 손 기능에 미치는 영향: 개별사례 연구 (Effects of Task-Oriented Training With Functional Electrical Stimulation on Cervical Spinal Cord Injury Patients' Hand Function: A Single-Subject Experimental Design)

  • 고석범;박혜연;김종배;김정란
    • 재활치료과학
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    • 제7권1호
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    • pp.63-77
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    • 2018
  • 목적 : 본 연구는 기능적 전기 자극을 병행한 과제 지향적 훈련이 불완전 경수 손상 환자의 손 기능에 미치는 영향을 알아보고자 하였다. 연구방법 : 대상자는 불완전 경수 손상 진단을 받은 성인 3명으로, ABA 설계를 사용하였으며, 연구기간 동안 기초선(A1) 5회기, 중재기(B) 20회기, 재기초선(A2) 5회기로 총 30회기 실시하였다. 중재기(B) 동안 기능적 전기 자극을 병행한 과제 지향적 훈련이 제공되었고, 모든 회기에는 손 기능을 평가하기 위해 상자와 나무토막 검사(Box and Block Test), 떨어지는 막대 잡기(Grip the falling bar)와 먹기 흉내 내기(Simulated feeding)를 측정하였으며, 기초선(A1) 전, 재기초선(A2) 후로 Canadian Occupational Performance Measure(COPM), Jebsen-Taylor Hand Function Test(JTHFT)와 Wolf Motor Function Test(WMFT)를 실시하여 중재 효과를 살펴보았다. 결과 : 모든 대상자는 상자와 나무토막 검사(Box and Block Test), 떨어지는 막대 잡기(Grip the falling bar)와 먹기 흉내 내기(Simulated feeding)를 통해 기초선(A1)보다 중재기(B)에서 우세 손 기능이 향상되었고, 재기초선(A2)에서 그 효과가 유지되었다. 재기초선(A2) 후 COPM, JTHFT와 WMFT의 결과, 우세 손 기능의 향상과 과제 수행도와 만족도의 향상을 보였다. 결론 : 기능적 전기 자극을 병행한 과제 지향적 훈련은 경수 손상 환자의 손 기능뿐만 아니라, 대상자가 선택한 훈련 과제의 과제 수행도와 만족도 향상에 효과적이다.

과업형 챗봇에서 개인화와 담화 종류에 따른 인터페이스의 차이가 수용의도, 만족도에 미치는 영향 (Effects of Personalization and Types of Interface in Task-oriented Chatbot)

  • 박소현;정윤현;강현민
    • 문화기술의 융합
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    • 제7권1호
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    • pp.595-607
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    • 2021
  • 4차 산업 혁명과 비대면 서비스의 증가로 과업형 챗봇에 대한 수요와 공급이 증가하고 있다. 효과적인 정보 처리를 돕는 과업형 챗봇으로 사용자들에게 긍정적인 경험을 주기 위해서는 챗봇에서 제시할 정보 및 인터페이스에 대한 가이드라인이 필요하다. 본 연구는 과업형 챗봇의 맥락에서 개인화 및 담화 종류에 따른 인터페이스의 차이가 성과기대, 예상노력, 수용의도 그리고 만족도에 미치는 영향을 살펴봄으로써 추후 개발될 과업형 챗봇에 실무적 도움을 주고자 하였다. 연구 결과, 개인화 수준에 따른 주효과가 수용의도 및 만족도에서 보고되었으며, 닫힌 담화에 한해서 개인화 수준이 낮을 때에 수용의도와 만족도가 더 높은 것이 발견되었다. 본 연구는 과업형 챗봇 내에서 개인화 적용의 이점 및 닫힌 담화 내에서 개인화 수준에 따른 차이를 실증적으로 검증하고 있으며 이를 인지된 개인화, 기대불일치 이론, 프라이버시 염려, 프라이버시 역설에 근거하여 설명하고 있다.