• International conference on construction engineering and project management
• /
• 2005.10a
• /
• pp.719-724
• /
• 2005

It has been debating on the performance evaluation of professional construction management (PCM) services since its introduction to Taiwan's construction industry more than a decade ago. Several evaluation systems were proposed by previous researchers. However, there has no comparison study been conducted for the feasibility, effectiveness, and appropriateness of these systems to the performance management (PM) of practical PCM services. This paper is intended for this end to compare the existing PCM performance evaluation systems in Taiwan. A real world design/build (D/B) building project was selected for case study. The result of case study concludes and compares the pro's and con's of the three systems. At the end, it recommends strategies for selecting the most appropriate PCM performance evaluation for PCM services.

• Electronics and Telecommunications Trends
• /
• v.38 no.2
• /
• pp.12-25
• /
• 2023

Positioning, navigation, and timing information has become a key element in the national core infrastructure and for emerging technologies, such as autonomous driving, lunar exploration, financial systems, and drones. Therefore, the provision of that information by navigation satellite systems is becoming increasingly important. Existing systems such as GPS (Global Positioning System), GLONASS (GLObal NAvigation Satellite System), and BDS (BeiDou Navigation Satellite System) also provide augmentation, safety-of-life, search & rescue and short message communication and authentication services to increase their competitiveness. Those services and the signals generated for their provision have their own purpose and requirements. This article presents an overview of existing or planned satellite navigation satellite system services and signals, aiming to help understand their current status.

• Asia pacific journal of information systems
• /
• v.29 no.3
• /
• pp.407-413
• /
• 2019

This editorial on 'Smart Services and Internet of Things (IoT)' focuses on the topics related to the applications of IoT to consumer products and services, which have become 'smarter' thanks to IoT. This special issue explores, in different ways, the phenomena of smart services and the role of IoT in business innovation across different contexts such as product-service system, car auction, tourism industry, communicating platform, online travel agency, self-service retail, and bike sharing. We hope that this special issue will provide a significant step forward in enabling researchers and practitioners to understand smart services and IoT.

• Journal of Digital Convergence
• /
• v.5 no.2
• /
• pp.59-70
• /
• 2007

Recently, rising of the convergence of technologies such as IT, GIS, GPS, and Sensors is developing the new information environment which enables man-to-man, man-to-object and object-to-object to exchange information anywhere and anytime. The Korean government has made great efforts to implement the virtual government with development of the next generation technologies continually and dynamically. These efforts for implementing e-government can be summarized by the citizen centered, integrated services, the customized personalization, the intellectual services, and the integration and cooperation between each offices for providing those services. Therefore, we wish to present the model of wide-area intelligent information systems which can provide services to form the future of this virtual government with GIS infrastructure in this study.

• Proceedings of the Safety Management and Science Conference
• /
• 2007.11a
• /
• pp.463-467
• /
• 2007

This paper deals with service quality systems such as nonstore selling service, telemarketing services, call center services, market and opinion research service, franchise service, and, institutional feeding service. These service quality systems include process, infrastructure, and, requirements for the training and development of agents and staffs.

• Proceedings of the Safety Management and Science Conference
• /
• 2007.11a
• /
• pp.457-461
• /
• 2007

This study presents service quality systems such as automobile industry insurance, personal accident insurance service vehicle repair and tow services, and, the service for buying and selling of used motor vehicles. These service quality systems include contracting services, payment service, infrastructure, adjustment service, and, process.

• The Journal of Information Systems
• /
• v.18 no.3
• /
• pp.251-276
• /
• 2009

Maintaining online services of high quality has become a crucial factor for brokerages to gain competitive advantages. Because of the attributes of the product uniformity of online trading, online brokerages have grown significantly with IT development, since the early 2000s. Now, as the online trading business gets mature, the profitability of the IT investment and the quality of IT-based services became questioned. This study examines the issues of IT investment and its contribution by analyzing the relationship between the quality of online service and IT investment. In addition, it also investigates the relationship of the quality of online services and profitability of brokerage. Our results show that IT investment draws cubic-style, curvilinear relationship with the service quality of online trading and only high quality services can lead to the increase of profitability.

• Journal of Korean Institute of Industrial Engineers
• /
• v.42 no.1
• /
• pp.1-19
• /
• 2016

Recently, the emergence of smartphone foster the technological convergence. This convergence no longer takes place within technologies only. Rather, convergence phenomena happen as a form of embodied services. However, previous research on convergence has been subject to the technology-oriented studies, including suggesting patent-based indexes or analyzing technological characteristics. However, investigating technology-service convergence is critical since most of new smart services are technology-based convergence services. Therefore, we analyze the pattern of technology-service convergence which occurs in the smartphone application services. We divided the smatphone application services into four categories, and employ a network analysis to represent the convergence phenomena of each category. Our study is expected to provide meaningful implication in new service development practice.

• Journal of Korean Society of Industrial and Systems Engineering
• /
• v.35 no.2
• /
• pp.189-195
• /
• 2012

Parcel delivery services are a bit different from general vehicle routing problems since the services require a deliver's walking time to give the parcel to the customer. This time takes more than 1/4 of total delivery time, but it is ignored for the convenience of algorithm design in general. The walking time is too big to be ignored if we need to estimate necessary delivery time precisely as much as possible, or to design a heuristic with varying vehicle moving speeds in metropolitan area. For these reasons, the walking times are surveyed and analyzed to use on the design of VRP heuristic for parcel delivery services in this research.

• Journal of the Korea Institute of Information Security & Cryptology
• /
• v.25 no.2
• /
• pp.279-292
• /
• 2015

In this study, we propose an effective network managed security services model that can detect a presence of potential malicious codes inside the energy-based SCADA Systems. Especially, by analyzing the data obtained in the same environment of SCADA Systems, we develop detection factors to applicable to the managed security services and propose the method for the network managed security services. Finally, the proposed network managed security services model through simulation proved possibility to detect malicious traffic in SCADA systems effectively.