• 제목/요약/키워드: surveys

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6 - Sigma 경영혁신기법 시행에 따른 방사선과 내부고객만족도의 변화 (The change of Employee Satisfaction in Radiology Department by Applying 6 Sigma Method)

  • 이근옥;박재성;강충환;김미영;김승식
    • 한국의료질향상학회지
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    • 제12권1호
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    • pp.78-90
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    • 2006
  • Background : The concept of 'service' in a hospital is based on the quality of medical staffs who serve as customer-satisfying media, and this is what distinguishes general hospitals from other business corporations in which customer satisfaction is achieved through commercial products. Thus, the internal employee satisfaction is essential in the improvement of the 'service' and subsequent 'competitiveness' of a hospital. The purpose of this study is to establish internal marketing strategies for a general hospital through regular surveys on employee satisfaction. Method : Surveys on employee satisfaction in radiology department were conducted regularly twice a year in a university hospital with 800 beds 2001 in 2004. The subjects of this study were 35 employees who work in radiology department. The authors developed the questionnaires and the surveys were conducted initially during the first 6 months of the year. After necessary improvements were made by applying 6 Sigma techniques, subsequent surveys were conducted during the latter 6 months of the year and the degree of employee satisfaction was compared. Results : Overall satisfaction increased with a constant rate and the authors were able to assess that the hospital is being gradually stabilized. The degree of satisfaction assessed by multiple choices showed only minor changes. However, as a result of focusing on the demands put forth by the employees through the open questions, the degree of satisfaction increased gradually year after year. Conclusions : It is important to heighten the internal employee satisfaction systematically and harmoniously through the assessment on the demands of the internal customers and feedback-based communications between the management officers and the staffs. Continuous surveys on the internal employee satisfaction will serve to be valuable materials in the establishment of internal marketing strategies for a general hospital.

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The Design Criteria for the Model Development of the New-hanok Type Public buildings - Focused on Expert Opinion Surveys -

  • Park, Joon-Young;Bae, Kang-Won;Kim, So Young;Jung, Kyung-Yoon
    • KIEAE Journal
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    • 제16권1호
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    • pp.37-45
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    • 2016
  • Purpose: According to the characteristic of hanok public building, Planning criterion of structure, technology, efficiency, design is needed which can includes various type of new-hanok type public buildings. In this paper, we collect expert opinions to be used as a basis for developing models of New-hanok type Public Buildings. Method: This study was conducted in Research Study and expert surveys. The Part of reviewing Study looked at conception of new-hanok type public buildings model development and overview planning criterion set briefly. Expert surveys were targeted to professors and architects who are related in new-hanok type public buildings model development research. Result: In this study, we suggest improvement direction about planning criterion of new-hanok type public buildings model development based on opinions collected by expert surveys. In conclusion, first, In concept and legal status, it is necessary to adjust clearly than the term and legal status of new-hanok type. Second, various applicability is needed by using new materials and new construction method at the part of planning elements. Third, 'composed structure-convergence type' and 'composed structure-juxtaposed type' should be clearly classified or combined at the part of Setting of type. Forth, improvement on heat insulation, soundproof, waterproof efficiency is demanded to roof, wall, window systems. Fifth, arranging revitalization plan is important.

지역좌표계 성과분석을 위한 네트워크 RTK측량 사이트 캘리브레이션 기능 적용 방안 (Application Method of Site Calibration Function of Network RTK Survey for Local Coordinate System Result Analysis)

  • 신창수;최윤수;박문재
    • 지적과 국토정보
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    • 제47권1호
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    • pp.95-110
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    • 2017
  • 최근 네트워크 RTK 측량은 지적측량분야에서도 많이 활용되는 등 그 사용 분야가 확대 되고 있다. 지적확정측량 점진적 민간이양계획 및 지적재조사측량 민간업체 낙찰에 따라 GPS정지측량의 민간업체 수행이 많아지고 있으며, 사업 적용 시 지역좌표계 기준점 성과의 상호간 불부합으로 인하여 이들 간의 부합을 점검할 수 있는 확인 방법의 필요성이 요구되고 있다. 본 연구에서는 안양시 지역의 지적기준점을 대상으로 지역좌표계상 네트워크 RTK 사이트 캘리브레이션 기능을 이용한 부합여부 분석결과를 GPS 정지측량에 반영하여 진행한 과정을 설명하고자 한다. 추가적으로 지역측지계상 GPS 정지측량 망 조정 성과와 네트워크 RTK 사이트 캘리브레이션 기능의 측량결과를 비교하여 측량결과의 RMSE(평균제곱근 오차)가 최대 0.04m 이내에서 성과가 결정되었고, 적용방법에 대한 추가적 연구를 통한 실무 활용이 필요하다 생각된다.

Trends of Smokeless Tobacco use among Adults (Aged 15-49 Years) in Bangladesh, India and Nepal

  • Sinha, Dhirendra N;Rizwan, SA;Aryal, Krishna K;Karki, Khem B;Zaman, Mostafa M;Gupta, Prakash C
    • Asian Pacific Journal of Cancer Prevention
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    • 제16권15호
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    • pp.6561-6568
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    • 2015
  • Background: Smokeless tobacco (SLT) has long been realized as an important component of the fight for global tobacco control. It still remains a major problem in countries like India, Bangladesh and Nepal. The objective of this study was to estimate the trends of SLT use in three countries of the SEARO WHO office. Materials and Methods: We used data from national surveys in three countries (Bangladesh, India and Nepal) to estimate trends in prevalence of current SLT use. All available nationally representative data sources were used. Estimates were weighted, age standardized and given along with 95% confidence intervals. Significance of linear trend in prevalence over time was tested using the Cochrane-Armitage test for trend. A p value of less than 0.05 was considered statistically significant. Results: We identified three surveys for Bangladesh, three for India and four for Nepal that met the selection criteria (such as Demographic and Health Surveys, WHO-STEPwise approach to Surveillance and Global Adult Tobacco Surveys). A significantly increasing trend was noticed in the prevalence of current SLT use among Bangladeshi men (20.2% to 23%, p=0.03). In India, a similar significantly increasing trend was seen among men (27.1% to 33.4%, p<0.001) and women (10.1% to 15.7%, p<0.001). In Nepal, there was a no significant trend among both men (39.1% to 31.6%, p=0.11) and women (5.6% to 4.7%, p=0.49). Conclusions: In the study countries SLT use has remained at alarmingly high levels. Usage trends do not show any signs of decline in spite of control efforts. Tobacco control measures should focus more on controlling SLT use.

해방이전 외국인에 의한 서구식 한반도 지질광상조사 성과고찰연구 (A Study on Advanced Geoscientific Research Activities Related to the Korean Peninsula by Foreign Geologists Prior to 1945)

  • 김성용;이재욱
    • 자원환경지질
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    • 제48권1호
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    • pp.77-88
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    • 2015
  • 우리나라에서 최초의 서구식 지질자원 조사 탐사활동은 한-독 및 한-영 통상수호조약에 따라 1884년도에 본격적으로 실시되었다. 이를 토대로 최초의 논문도 Gottsche에 의해 1886년도에 독일에서 게재되었다. 1900년대 초에는 대한제국의 독자적인 서구식 지질자원기술 확보 및 조사 탐사활동의 노력도 있었으나 불행하게도 일제에 의해 좌절되었다. 일제강점기에 일본인에 의해 전국토를 대상으로 체계적인 지질자원 조사가 실시되었고, 이 시기에 기본지질도 61매 작성과 지질조사요보, 광상조사보고 및 요보, 탄전조사보고 등이 발간되었다. 결론적으로 개화기로부터 일제강점기까지의 외국인에 의한 우리나라 국토에서 수행된 서구식 지질자원 조사 탐사활동의 의도는 순수하지 않았으나 조사 탐사 결과 그 자체만 판단한다면, 학술적 성과는 매우 크다고 할 수 있다.

2000년대 초반 제주도 남방큰돌고래(Tursiops aduncus)의 분포 양상 (Occurrence of Indo-Pacific Bottlenose Dolphins Tursiops aduncus off Jeju Island, Korea during the Early 2000s)

  • 김현우;손호선;안용락;박겸준;최영민
    • 한국수산과학회지
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    • 제48권6호
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    • pp.940-946
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    • 2015
  • The Indo-Pacific bottlenose dolphin Tursiops aduncus commonly inhabits the coastal waters of Jeju Island, Korea. An investigation was conducted using data from vessel sightings and point sightings from land. During 40 days of vessel sighting surveys between 2007 and 2010, a total of 18 dolphin groups were encountered. The overall sighting rate was 0.01 group/n.m. Most Indo-Pacific bottlenose dolphins were sighted within 500 m of the northern coast of Jeju Island during surveys. Also, dolphin groups were observed 47 times during 109 days of shore-based surveys conducted between 2011 and 2015. The results of a dolphin distribution survey conducted in 2011 were generally similar to the results of previous surveys. However, there were no dolphin sightings from 2012 in Hanllim-eup, in the north-western part of the island, where dolphins were sighted frequently until 2011, whereas dolphin observations increased in the southern part of the island. The mean group size was 35.4 (SD=18.08) individuals. The most frequently sighted group size was 36-40 individuals. To conserve resident dolphins off Jeju Island, long term sighting surveys and environmental assessment are required to monitor their distribution patterns.

온라인 조사의 응답오차에 대한 연구 : 설문 응답 시간과 응답 성실성의 관계 (Amounts of Responding Times and Unreliable Responses at Online Surveys)

  • 이윤석;이지영;이경택
    • 한국조사연구학회지:조사연구
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    • 제9권2호
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    • pp.51-83
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    • 2008
  • 온라인 조사는 면접 조사와 전화 조사를 대체할 조사 방법으로 각광받고 있지만 면접원 없이 진행되는 자기기입 방식을 택하고 있기 때문에 응답자가 불성실하게 응답할 수 있다는 불신을 받고 있다. 이러한 단점에 대해 조사 전문가들은 설문 응답시간을 통해 불성실 응답자들을 차단할 수 있다고 생각해 왔다. 너무 짧거나 긴 설문시간은 성실하지 못하게 조사에 응한 증거로 볼 수 있다는 논리이다. 본 연구는 이러한 가설을 실증적으로 확인해 보고자 한다. 이를 위해 1,052명으로 이루어진 온라인 조사 패널 회원을 대상으로 온라인 조사를 실시하여 응답시간을 분석하였다. 평균 비교, 응답 범주 횟수, 상관 분석을 실시한 결과, 설문 시간이 짧은 응답자들은 대략 만족적(satisficing)응답 경향을 보이거나, 나머지 응답자들과 매우 다른 방식으로 응답을 하는 등 불성실 응답 가능성이 높은 것으로 나타났다. 반면 설문 시간이 긴 응답자들에게서는 이러한 문제가 나타나지 않았다. 로지스틱 회귀분석 결과 설문 시간이 매우 짧은 응답자들은 금전적 관심이 높았으며, 조사 참여 시도 횟수는 많았고, 보상 적립금의 기부율은 낮았다. 또한 이들은 패널가입기간이 짧다는 특징이 있었다. 본 연구의 결과는 온라인 패널에 불성실하게 응답하는 회원이 엄존함을 보여주고 있는데, 이에 대처하기 위해서는 온라인 조사를 실시할 때, 실제 표본 수보다 많은 표본을 조사하여 응답 시간이 지나치게 짧은 집단을 제외해야 할 것이다. 또한, 불성실 응답과 관련된 패널 관리는 가입 초기에 집중되어야 할 것이다.

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교육수요자 만족도조사의 신뢰성 제고방안 탐색: S대학교 사례를 중심으로 (Investigation on Methods to Improve the Reliability of Education Satisfaction Surveys: Focused on the S University Case)

  • 안수현;이상준
    • 디지털융복합연구
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    • 제15권12호
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    • pp.71-77
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    • 2017
  • 교육수요자와 대학 간의 원활한 양방향 소통을 위해서는 올바른 시스템을 갖춘 만족도조사가 병행되어야 한다. 본 연구는 교육수요자 만족도조사의 실시과정에서 기인하는 불성실응답의 원인을 지적하면서 학생들의 성실한 응답을 유도할 수 있는 신뢰성 제고방안에 대해 논의한다. S대학교의 사례를 분석한 결과 강제적인 온라인 평가방식으로 인해 높은 응답률은 얻었지만, 불성실한 일관적 응답의 비율이 높게 나타났다. 이에 조사의 신뢰도를 확인하고 조사방법의 개선을 위해 재조사를 진행하였다. 연구결과 대표성 있는 표본조사를 통해 일관적 응답패턴은 감소하였고 자료의 분포는 정규분포를 충족하는 것으로 나타났다. 그리고 이러한 심층적인 원인과 해결방안을 파악하고자 포커스 그룹 인터뷰를 진행하였다. 마지막으로 교육수요자 만족도조사의 신뢰성을 확보하기 위한 다각적인 시도 및 연구가 필요하다는 점을 밝히면서 신뢰성 제고방안에 대해 제언한다.

국가 영양조사에서 가구 방문 조사 체계의 개선 방안 (Development of Strategies to Improve the National Nutrition Survey System)

  • 양나래;이승민;임영숙;박혜련;김기랑
    • 대한지역사회영양학회지
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    • 제23권5호
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    • pp.444-455
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    • 2018
  • Objectives: The current survey environment is changing and participation rates in national nutrition surveys are decreasing. Therefore, the purpose of this study was to develop strategies for improving the nutrition survey system in the Korea National Health and Nutrition Examination Survey (KNHANES). Methods: To develop an alternative system for conducting the KNHANES nutritional survey, we conducted focus group interviews with stakeholders of the survey, SWOT (Strengths, Weaknesses, Opportunities, and Threats) analysis, and expert reviews. In addition, spatial analysis of potential sites for conducting surveys instead of relying on household visits was performed, and the perception of nutritional surveys in the population eligible for KNHANES was evaluated. Results: Based on the results of the focus group interviews, SWOT analysis, and expert reviews, we propose two options for survey sites: vehicles specifically prepared for nutritional surveys and public facilities such as community service centers or public health centers. Among public facilities, community service centers were found to be more appropriate sites than public health centers because they were considered more accessible. About 90% of respondents would participate in the survey in public facilities and about 74% would in vehicles. Conclusions: Conducting national nutrition surveys in specially designed vehicles and public facilities could be a viable alternative to home visits. Next, the validity of these newly proposed nutrition survey methods needs to be compared to the results of the current national nutrition survey.

Confirming the Continued Representativeness of an Online/Telephone Panel Using Equivalence Testing

  • Cho, Sung Kyum;LoCascio, Sarah Prusoff;Kim, Sungjoong
    • Asian Journal for Public Opinion Research
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    • 제9권2호
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    • pp.188-211
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    • 2021
  • Decreasing response rates to traditional survey methods, like face-to-face and telephone interviews, have led survey practitioners around the world to seek new ways of conducting surveys in recent years." The COVID-19 pandemic exacerbated this problem because it made conducting face-to-face interviews even more difficult than before. For example, it made conducting face-to-face surveys infeasible in 2020 in South Korea, and so the Korean Academic Multimode Open Survey (KAMOS) was unable to conduct a planned face-to-face survey to recruit new panel members. The entire 8,514-member panel, established via two-stage probability-based sampling from 2016 to 2019, was invited to take three online/telephone surveys in 2020. Of these panel members, 1,352 responded to at least one survey in 2020. To test to what extent the panel remained representative of the adult South Korean population, we compared the two groups of panel members: those who responded to at least one survey in 2020 and those who did not. After weighting both groups on the basis of age, sex, and geographical area, we analyzed their responses to some of the questions that were asked during multiple rounds of the face-to-face panel-recruiting interviews. Using Cohen's d for survey items that could be analyzed numerically and Cramér's V for categorical items, we were able to conclude that the respondents to the 2020 surveys were equivalent to the non-respondents in terms of both demographics and in the answers they originally gave to substantive questions on a variety of topics related to social science or public opinion research, including questions about quality of life, societal issue, and politics (Cohen's d items <0.2, 95% CI; Cramér's V items <0.1, 95% CI). This analysis may provide a model for others who wish to test the continued representativeness of their panel or who would like to use a different survey mode or change some other aspect of their methodology and test whether it is equivalent to their former methodology. Our success in building a panel that retained its representativeness may be useful to those in other countries where face-to-face surveys had previously been the norm but are becoming increasingly difficult to conduct.