• 제목/요약/키워드: supplier competency

검색결과 11건 처리시간 0.03초

AHP 분석을 활용한 B2B 영업사원 역량의 상대적 중요도와 우선순위 연구 : 공급사와 구매사 간의 인식차이 (A Study on Relative Importance and Priority of the Competency of B2B Salesperson Using AHP : Gap in Perception between Suppliers and Buyers)

  • 안병훈;김승철;이태원
    • 산업경영시스템학회지
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    • 제43권3호
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    • pp.191-203
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    • 2020
  • This study aims to present the differentiating factors of B2B salesperson competency through comparing the suppliers and buyers in Korean steel industry in their perception on the importance and priority of B2B salesperson competency. Based on previous studies, analysis on B2B salesperson competency has been analyzed using the B2B salesperson performance competency measure factors and appropriately reorganizing them for better application to the steel industry. The required performance competencies of B2B salesperson can be categorized into 3 different types, namely social exchange competency, advisory sales competency, and skill & knowledge competency. AHP analysis was performed for analyzing the relative importance of B2B salesperson competency based on the factors of previous studies, in which categorization of the aforementioned types had been done. As the result, first, it has been confirmed that there is a difference in 1st layer main factors between the supplier group and buyer group. The supplier group valued the advisory sales competency, while the buyer group valued skill & knowledge competency. Second, it has been proved that there is same result of relative importance in 2nd detailed factors between the supplier group and buyer group. Both group confirmed that customer member, identify customer needs and communication skill are very important factors. Third, as the result of analysis on the gap between B2B salesperson competency of the suppliers and buyers, the gap in the product knowledge and sales team member need improvement for buyer's satisfaction according to overall results of relative importance and priority. The steel supplier was able to develop B2B salesperson competency according to the buyers' needs based on the result of this study, and furthermore it is expected that this study will be able to contribute to increase in buyer competitiveness through differentiation in B2B salesperson competency.

의료기관의 식자재 공급자 선정기준에 영향을 미치는 요인 분석 (Analysis of Factors Influencing on Food Supplier Selection Criteria in the Health-care Foodservice Operations)

  • 김정리;최성경;곽동경
    • 대한영양사협회학술지
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    • 제8권4호
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    • pp.372-386
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    • 2002
  • The purposes of this study were to find factor which influence on the selection criteria of food supplier. Questionnaire were distributed to 52 general hospitals with more than 400 beds located in Seoul and Kyongin province, and responded questionnaires were collected from 44 dietetic departments (84.6%) and 18 purchasing departments (34.6%). The main results of this study can be summarized as follows: (1) supplier selection criteria include quality, service, cost and supplier competency. (2) With having been met with tight competition and market opening, hospitals plan a strategy to improve quality, service and they tend to have more interest in various supplier selection criteria. (3) Purchasing departments estimate more highly the rate of reflection in considering supplier selection criteria than the rate of importance about cost criteria, which reveals that purchasing departments sensitively respond to cost cutdown. (4) When selecting suppliers, a significant(p<.01) influence of stability of supplier industry environment on the selecting criteria such as the importances of quality, service, and supplier quality are recognized only after recognizing the stability of food delivery industry. Food supplier industry secures stability more quickly through major companies' participation in food distribution industry and this will reveal the importance of supplier selection criteria. (5) Suppliers which are selected by the quality criteria, service criteria, supplier quality criteria make efforts to communicate with foodservice departments, to give more proper information about substitute food, new product, and to make commitments, while suppliers which are decided by cost criteria do not establish supportive relationships with foodservice departments.

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소프트웨어 제품 평가 및 생명 주기 프로세스 (Process for Software Product Evaluation and Life Cycle)

  • 최성운
    • 대한안전경영과학회:학술대회논문집
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    • 대한안전경영과학회 2007년도 춘계학술대회
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    • pp.437-448
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    • 2007
  • This paper introduce information technology of software process assessment. It consists of eight parts such as concepts and introductory guide, a reference model for processes and process capability, performing an assessment, guide to performing assessments, an assessment model and indicator guidance, guide to competency of assessors, guide for use in process improvement, and guide for use in determining supplier process capability.

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제조기업의 사회자본이 공급사슬 관계 성과에 미치는 영향 (The Impact of Social Capital of Manufacturing Companies on Relationship Performance)

  • 노혜영
    • 산업경영시스템학회지
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    • 제43권3호
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    • pp.143-155
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    • 2020
  • The relationship between companies in the supply chain is a core competency of the company and key indicator which determines the survival of a company. Therefore, companies are investing in efforts for inter-company relations, and related studies have been conducted for a long time. However, in the supply chain, the positions and characteristics of suppliers and buyers are not the same. Therefore, research is needed to better understand and respond to other characteristics of the relationship between suppliers and buyers. The purpose of this study was to identify the characteristics of the resources held between the buyer and the supplier through social capital, which is a value asset that can be used as a resource created through social relations, and whether it affects the commitment of the relationship. In addition, The core of this study was to statistically analyze the differences between suppliers and buyers through this analysis. This study was conducted by surveying companies that are suppliers and buyers along the supply chain. The difference between the supplier and the buyer was revealed through empirical analysis, and statistically, the difference between the two groups was also revealed. As a result of the analysis, the higher the involvement of the buyer, the more significant the result of structural capital was, and the result was statistically opposite to the supplier. As for the relationship capital, quantitative and qualitative relationship capital had different effects on the commitment. Both the supplier and the buyer had a positive effect on relationship performance. However, the effect of emotional commitment on non-financial relationship performance has a greater degree of influence on suppliers, and it appears in statistical differences. This study revealed differences in the relationship between suppliers and buyers, and found that different investments and efforts were required for each group.

대·중소 상생형 스마트공장 구축 지원 사업 도입기업에 대한 성과분석 (Support Project for the Establishment of a Smart Factory for the Win-win between Large and Small Businesses Performance Analysis of the Adopting Company)

  • 서홍일;김태성
    • 대한안전경영과학회지
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    • 제24권2호
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    • pp.135-142
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    • 2022
  • The smart factory is an important system that can reduce defects, maximize productivity, and respond to customer needs, from the labor-intensive era of traditional small and medium-sized manufacturing companies through the automation era to CPS using ICT. However, small and medium-sized manufacturers often fall short of the basic stage due to economic and environmental constraints, and there are many companies that do not even recognize the concept of a smart factory. In this situation, to expand the smart factory of small and medium-sized enterprises, the project to support the establishment of a smart factory for the win-win between large and small enterprises. The win-win smart factory construction support project provides a customized differentiation program support project according to the size and level of the company for all domestic manufacturing SMEs regardless of whether or not they are dealing with Samsung. In this study, we analyze the construction status and introduction performance of companies participating in the win-win smart factory support project to find out whether they have been helpful in management and to find efficient ways to improve support policies, and to suggest the direction of continuous support projects to improve the manufacturing competitiveness of SMEs in the future.

TOC 이론을 기반으로 한 전략적 관점에서의 공급사슬관리 (Supply Chain Management from the Strategic Perspective through the Theory of Constraints)

  • 간형식;김기주;황재훈
    • 한국산업정보학회논문지
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    • 제7권3호
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    • pp.95-106
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    • 2002
  • As the information technology including Internet not only opened the cyber world but also has evolved as a platform that enables a new generation of businesses and remolds the shape of thinking and the rules of supply chain management (SCM). By using the Theory of Constraints, which seems simple but robust to review the traditional SCM context, the paper proposes a conceptual framework to handle the SCM issues. From the strategic perspective, this paper focuses on three policy constraints: supplier-manufacturer oriented constraints, manufacturer-distributor oriented constraints, and supply chain oriented constraints. To optimize the throughput and sustain the competitiveness of supply chain members in the dynamic business environment, the companies should utilize the potential competency of information technology and consistently perform the activities of removing and/or reinforcing the constraints.

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캄보디아 건축 사업 진출을 위한 우선적 확보역량분석 (Analysis of Concentrate Competency for Cambodian Building Construction Projects)

  • 장현승;손보식
    • 한국건설관리학회논문집
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    • 제14권2호
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    • pp.45-55
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    • 2013
  • 우리나라 해외건설 누적 수주 금액은 2012년 6월을 기준으로 5,000억 달러를 달성하였으며 더 나아가 2020년 1조 달러를 목표로 하고 있다. 또한 국내 건설기업들도 해외건설시장 진출을 목적으로 여러 전략을 구상하고 있다. 특히, 해외건설시장 진출을 위해서는 시장에 따른 경쟁력을 가져야 할 것이다. 따라서 본 연구에서는 경제 성장과 더불어 정부의 인프라 시설 확충 및 개발 부문의 투자가 증가하고 있는 캄보디아 건축시장의 진출 경쟁력 분석을 연구의 목적으로 한다. 캄보디아 건축시장 진출을 위해 사업유형별 필요 경쟁역량을 IPA기법으로 분석하였다. 분석결과 도급사업에서는 발주정보 및 글로벌 공급역량이 필요한 경쟁역량으로 나타났으며, 투자사업에서는 시장정보, 사업타당성 조사를 포함한 설계이전 단계의 역량 및 글로벌 네트워크가 필요한 경쟁역량으로 나타났다. 본 연구의 결과는 우리 건설기업들이 향후 캄보디아 건축시장 진출 시 필요한 기초자료로 활용되기를 기대한다.

친환경식재료의 구매역량과 구매성과의 영향 분석 - 학교 영양교사의 소통역량 매개효과 검증- (Analysis of the Impact of Eco-friendly Food Ingredients Purchase Competence and Purchasing Performance - Verification of Mediating Effect of School Nutrition Teacher's Communication Competency -)

  • 최선희;장동헌;문수희
    • 한국유기농업학회지
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    • 제30권2호
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    • pp.171-189
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    • 2022
  • This study analyzed the effect of purchase competence on purchasing performance when purchasing eco-friendly food ingredients from school nutrition teachers. To this end, 131 copies surveyed for school nutrition teachers in the survey area were used for analysis. As a result of the analysis, the verification of the difference between purchase competence and purchase performance according to the general characteristics of school nutrition teachers showed significant differences according to age. In addition, the general characteristics of nutrition teachers and the effect of purchase competence on purchasing performance had a positive (+) effect on purchasing performance by Attitude, Knowledge, and communication among purchase competence. In this respect, it is judged that it is necessary to form an organic relationship between the supplier of eco-friendly food ingredients and nutrition teachers in school meals.

스마트 제조기술을 도입하는 일학습병행 학습기업을 위한 NCS 기반 교육훈련 및 자격 제안 (NCS-based Education & Training and Qualification Proposal for Work-Learning Parallel Companies Introducing Smart Manufacturing Technology)

  • 최환영
    • 실천공학교육논문지
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    • 제12권1호
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    • pp.117-125
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    • 2020
  • 중소·중견기업을 대상으로 하는 정부의 스마트 팩토리 추진 사업에 따라서 전국에 10,000개 이상의 지능형 공장이 구축 완료 또는 구축 예정으로 되어 있고 정부주도로 2022년까지 10만명의 전문 인력 육성을 목표로 하고 있다. 스마트 팩토리는 자동화된 제조현장에 효율적 자원관리 체계와 ICT 기술이 융합되는 형태로 각 지방 정부와 일부 대학, 공공단체 소속 훈련기관등이 중심이 되어 공급자 입장에서 수많은 종류의 교육훈련 과정을 소개하고 있으나 산업계 직업훈련의 표준이라고 할 수 있는 NCS와는 연계성이 부족한 상태로 그 방향성과 적정성은 재고의 여지가 있어 보인다. K 대학의 일학습병행제에 참여 중인 수도권과 충남권 학습기업을 대상으로 스마트 팩토리 도입 희망 여부와 수요를 파악하고 직무 매칭을 통하여 기업 내에서 스마트 팩토리 기술 도입의 창구 역할을 하게 될 실무자를 정의하여 커리어 패스를 감안한 육성목표를 설정하고 스마트 팩토리를 도입 및 운영에 적정한 훈련 필수능력단위와 선택능력단위의 수준, 훈련 시간을 포함하는 NCS 기반 자격 설계 안을 제시하고자 한다.

중소기업의 공급사슬망 통합수준이 SCM 성과 및 경영성과에 미치는 영향에 관한 연구 (A Study on the Factors of SCM Integration Level Influencing SCM and Management Performance : Focused on the Small-Medium Size Enterprises)

  • 성호경;이민호;부제만
    • 산업경영시스템학회지
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    • 제43권3호
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    • pp.167-178
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    • 2020
  • The purpose of this study is to examine the relationship between internal corporate, supplier, and customer integrations for domestic SMEs on non-financial and financial performance through SCM performance such as flexibility and reduction of uncertainties. To this end, data was collected on 286 SMEs in Korea, and the structural relationships between SCM integration level, SCM performances, and management performance were analyzed. As a result of the analysis, first, it was found that the SCM integration level had a significant positive effect on the flexibility and reduction of uncertainties, which are SCM performances. Second, the flexibility and reduction of uncertainties showed significantly positive effects on the non-financial performance of the companies, but did not directly affect the financial performance positively. Third, the non-financial performance was found to have a positive effect on the financial performance. In addition, the SCM integration level did not have a direct effect on the financial and non-financial performance, but it was found that it affected management performance by mediating the flexibility and reduction of uncertainties, which are SCM performances. That is, although the SCM integration level did not directly affect financial and non-financial performance, it was confirmed that it affects management performance by mediating SCM performances, flexibility and uncertainty reduction. In other words, it was confirmed that the SCM integration level directly or indirectly affects SCM performances and overall management performance. These results imply the necessity to focus on competency in the supply chain management area according to the SCM performance expected by SMEs, and the step by step approaches to the expected effects. In a situation where prior SCM related studies have not been able to present SCM performances and management performance of SMEs that are relatively lacking in their capital and SCM construction capabilities, the findings of this study could suggest the importance of SCM integration from the perspective of SMEs. In addition, from the viewpoint of SMEs, this study suggested that a sequential approach for performance measurement is required (SCM performance → management performance) in relation to the performance factors to be established through SCM.