• 제목/요약/키워드: student satisfaction

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대학생이 지각한 O2O 어플리케이션 특성이 O2O 서비스 만족도와 지속적 이용의도에 미치는 영향 (A Study on the Effects of University Student's Perceived O2O Application Characteristics on O2O Services Satisfaction and Continuous Use Intention)

  • 박종순;이종만
    • 디지털산업정보학회논문지
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    • 제13권4호
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    • pp.247-261
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    • 2017
  • O2O service that combine online with offline service has been rapidly increasing and O2O service is the new trend that merges online commerce with traditional markets in various fields. The purpose of this study is to investigate influences of University Student's Perceived O2O application characteristics on O2O services satisfaction and continuous use intention. For this purpose, questionnaires including O2O application characteristics scale, customer perceived O2O satisfaction scale and O2O use intention scale were administered to 241 college students in Seoul. Regression analysis revealed that O2O application Characteristics showed influences of O2O service satisfaction. The O2O application charac*teristics showed influences of continuous use of intention of O2O services, O2O services satisfaction showed partial influence continuous use intention of O2O service. The result of this study is expected to provide implication as an initial study O2O service which is spreading with the growth of mobile ICT. Ultimately, the results of this study provide a number of theoretical and practical implications.

휴대폰 동영상 자기관찰 및 피드백을 통한 기본간호학 실기 교육평가방법에 관한 만족도 - 정체도뇨관 삽입을 중심으로 - (Satisfaction with Evaluation Method for Fundamental Nursing Practical Skill Education Through Cell Phone Animation Self-Monitoring and Feedback - Focus on Foley Catheterization -)

  • 김영희
    • 기본간호학회지
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    • 제15권2호
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    • pp.134-142
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    • 2008
  • Purpose: This study was done to identify satisfaction with the method of evaluating practical skills in fundamental nursing through cellular phone animation self-monitoring and feedback. Method: The participants were 163 first-year student nurses. Data were collected from October 1 to 5 2007 using a structured questionnaire. Results: The average score for satisfaction was 3.65(${\pm}.69$) and the highest score was for the item, "I was pleased to have the opportunity of relearning by looking back at my behaviors through self monitoring" with 4.05(${\pm}.89$). The average score for dissatisfaction was 3.23(${\pm}.90$) and the highest score was "I memorized only orders according to the checklist" with 3.65(${\pm}.97$). The practical tests method showed a significant difference according to motivation for application to college of nursing (F=3.11, p=.047). There was a significant positive correlation between practical education satisfaction and test method (r=.363, p=.000). Conclusion: These findings show that there is a need to develop strategies to improve practical test methods for student nurses.

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미용관련학과 학생들의 교육과정 주요요인과 교육만족도 (A Study of Student Satisfaction from Beauty Art-Related Departments on Educational Assessments)

  • 권도희;정영애
    • 보건의료산업학회지
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    • 제6권4호
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    • pp.231-243
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    • 2012
  • This study is aimed to improve future-oriented curriculum by investigating the satisfaction of students from beauty art-related departments on their curriculum and major courses and proposing their basic direction and improvement plan. For this, a survey was conducted against students from beauty art-related departments in Busan (5 junior colleges and 1 four-year university). The following results were obtained: First, according to a correlation analysis on major questionnaire items on the curriculum in beauty art-related departments, statistical significance was observed in 'curriculum development', 'facility and administrative & financial supports', 'instructor/teacher activities', 'educational evaluation activities', 'academia-industry cooperation activities' and 'output evaluation'. In terms of educational satisfaction, statistical significance was observed in all positive relations. Second, according to regression analysis on the evaluation of curriculum output factors in beauty art-related departments, output factor levels were high as 'academia-industry cooperation activities', 'age', 'teacher/instructor activities', curriculum requirement analysis' and 'curriculum development' were high. In overall, relatively good results (69.0%) were observed. A further study needs to be performed for improvement of satisfaction of students majoring in beauty art on their curriculum in educating students from beauty art-related departments by applying their educational evaluation to optimum standards.

Students' Online Fashion Studio Class Experience and Factors Affecting Their Class Satisfaction

  • Lee, Jungmin;Lee, MiYoung
    • 패션비즈니스
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    • 제24권6호
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    • pp.135-147
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    • 2020
  • This study explored students' online fashion studio class experiences, and investigated the factors affecting their class satisfaction. An online survey of college students who were enrolled in online studio classes within apparel and fashion-related departments during the spring of 2020 was conducted in June 2020. Responses from a total of 213 participants were included in the final data. Respondents rated lecture clips as the most useful, followed by teacher demonstration and feedback, PowerPoint (PPT) supplements, and Q&As. Frequently mentioned areas of improvement were online platform stability and video quality. Many respondents also stated that more streamlined teacher-student communication channels, immediate and meticulous teacher feedback, the adoption of course contents developed specifically for an online environment, and provisions for equipment usage would be desirable. Student satisfaction of an online fashion design studio class was significantly affected by teaching presence, social presence, online learning system stability, perceived usefulness of teacher's demonstration, and affective response toward COVID-19. Students satisfaction of an online garment construction studio class was significantly affected by teaching and social presence, online learning system stability, and perceived usefulness of teacher's demonstration. Based on these findings, we recommend developing teaching contents and methods that allow students to feel included in class and establish an online system with various functions to enhance the sense of social connection that can enable two-way communication.

원전 수업에서 변증(辨證) 기반 진료수행시험(CPX) 시나리오를 이용한 역할극에 대한 학생 만족도 조사 (A Survey of Student Satisfaction after Role Play using Syndrome Differentiation-based Clinical Performance Examination Scenario in Class of Korean Medical Classics)

  • 조학준;조나영;박정수
    • 대한예방한의학회지
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    • 제26권3호
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    • pp.73-86
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    • 2022
  • Objectives : The purpose of this study was to investigate the satisfaction of students who participated in a role play using the syndrome differentiation CPX (Clinical Performance Examination) scenario in Korean Medicine Classics class, and to find out whether the results were correlated with self-assessment of treatment skills and subject achievement. Methods : In the Korean Medicine Classics class in the first semester of 2022, 44 first-year students in the Department of Korean Medicine completed theoretical education and formative evaluation on the subject of internal damage fever, and then role-played using CPX scenarios. Among them, 41 students consented to the study. Students who agreed to the study answered the satisfaction questionnaire consisting of 13 questions in 2 areas on learning methods and effects, and self-evaluation was conducted according to the evaluation items of medical technology consisting of 23 questions. Satisfaction and self-assessment results were analyzed for correlation, and additionally, correlation with Korean Medicine Classics subject achievement was also analyzed. Results : The result of student satisfaction with the role play was 4.87±0.06 while the result of student self-assessment of clinical skill was 4.73±0.16. The student satisfaction with the role play showed statisticallysignificant correlations with the self-assessment of clinical skill and quiz score of Korean Medical Classics while it did not show correlations with the total score of Korean Medical Classics and paper test. Also, the self-assessment of clinical skill did not show correlations with the total score of Korean Medical Classics, paper test, and quiz. Conclusions : Even though the students who performed the role play using the syndrome differentiation based CPX scenario highly assessed their clinical skill and showed high satisfaction, it did not show significant correlation with the achievement of Korean Medical Classics.

지역사회구강보건실습의 질 향상을 위한 일개 치위생학과 학생들의 보건소실습 만족도 조사 (A survey of the satisfaction of a dental hygiene student's in the program of public health center for quality improvement of community oral health practice)

  • 김명희
    • 대한치과의료관리학회지
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    • 제5권1호
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    • pp.38-44
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    • 2017
  • 치위생(학)과 간 지역사회치위생학의 교육과정 개발 및 표준화를 위한 근거 마련 등의 연구 활동이 시급하다고 판단되는 바, 본 연구는 이에 대한 첫 단계로서 치위생(학)과 학생들의 지역사회구강보건 교과목의 현장 실습 만족도 조사를 실시하여 학문체계 확립과 발전을 위한 기초자료로 제공하고자 한다. 구체적인 연구 목표는 다음과 같다. 첫째, 치위생(학)과 학생들의 보건소 실습 만족도를 파악하고 둘째, 만족도에 영향을 주는 인자를 조사하여 교과목의 질 향상에 기여하고자 한다. 마지막으로, 보건소 실습 기간의 적절성을 파악하여 교육의 효율성을 높이고자 한다. 수도권에 위치한 일개 치위생학과 학부생 105명을 대상으로, 경기지역에 위치한 11개 현장실습 보건소에 대하여 실습 후 만족도를 평가하였다. 11개 보건소의 만족도 분석결과, 7점 만점에 전체 평균 5.3점으로 나타났으며 최저 3.7점, 최고 6.8점으로 나타났다. 만족도에 영향을 준 긍정적인 요인은, '편한 실습환경'이 55.2%로 가장 많이 응답하였으며, '접근성(46.7%)', '많이 배울 수 있음 (31.4%)', '기타(6.7%)' 순으로 나타났다. 이러한 만족도의 요인은 학년별로 다른 분포를 보였다. 교육의 수혜자를 대상으로 이들의 지역사회 구강보건실습 현황 및 만족도를 조사하는 것은, 사회치위생 학문의 발전과 지역사회현장실습의 표준화를 위한 초기 근거자료로서의 의의를 가질 것으로 판단된다.

예방적 학생지원 체계 구축을 위한 통합 데이터관리 시스템 설계 (Design of an integrated data management system to establish a preventive student support system)

  • 윤선정
    • 한국정보통신학회논문지
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    • 제24권12호
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    • pp.1676-1681
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    • 2020
  • 학생의 전방위적 활동에 대한 정보를 수집, 관리하는 것은 학교생활 적응과 만족감을 높이는 데 도움이 될 뿐만 아니라 학사경고나 중도탈락에 대한 예방적 학생지원의 근거가 된다. 따라서 학생을 지도함에 있어 학생의 여러 정보들이 통합되어 신속, 정확하게 교수자에게 제공되는 것이 필요하다. 본 연구에서는 학생 정보가 여러 시스템에 흩어져 있는 조직의 특수한 환경에서, 교수자에게 학생정보를 통합하여 신속히 제공할 뿐만 아니라 비용과 노력을 절감할 수 있는 시스템 모델을 제안하였다. 그리고 제안된 시스템 모델의 효능을 간단한 웹 페이지를 개발하여 테스트하였다. 그 결과 제안된 모델은 학생지도에 필요한 정보를 통합적, 다면적, 즉시적으로 제공함과 동시에 개선된 UI를 통하여 이용자 만족도가 향상되었음을 확인하였다.

의과대학 학생들의 생활실태 및 학생지원 방안 (Assessing Life Surveys of Medical Students and Need-Based Student Services)

  • 김선경;배재훈;이재호
    • 의학교육논단
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    • 제24권3호
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    • pp.205-214
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    • 2022
  • The purpose of this study was to analyze the results of a study on the psychological state, lifestyle, self-management ability, and academic adaptation of medical students, and to present examples of improvement of a student support center based on the results. A medical school in Daegu has been surveying the living conditions of students every year for 6 years since 2016. More than 60% of medical students experienced depression and more than 70% experienced stress, but these rates have significantly improved over the past 5 years. There were many cases of drinking or smoking to relieve stress, but the frequency of drinking recently decreased substantially. Some students had difficulties in emotional regulation (11.5%) and time management (16.6%), and challenges in planning and self-management increased significantly during the coronavirus disease 2019 (COVID-19) pandemic. The satisfaction and adaptability of medical students are high, but the number of students who are not satisfied with but negative response rate is 2%-3% in every year. However, satisfaction has significantly increased in tandem with curriculum changes and COVID-19. Based on these data, the counseling system was reorganized to support psychological stability, the medical humanities curriculum was improved, and changes in actual quality of life were induced by developing and operating non-curricular programs. Furthermore, standardized questionnaires will be developed and data from many medical schools will be shared, which is expected to support medical students more effectively.

부산지역 대학교 급식소의 급식서비스 만족도와 고객충성도와의 관계 (Relationship between Satisfaction with Foodservice and Customer Loyalty of University Students in Busan)

  • 이경아;류은순
    • 한국식품조리과학회지
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    • 제26권4호
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    • pp.413-421
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    • 2010
  • The purpose of this study was to improve the satisfaction of college foodservice customers by analyzing the correlation between college student satisfaction with foodservice and customer loyalty. The questionnaire was distributed to 480 customers at six universities in Busan. The average customer satisfaction score was 2.76, and customer satisfaction was highest with food, followed by sanitation, environment, and service (in decreasing order). Customers reported the frequency with which they were satisfied when using university foodservice operations (on an increasing scale from "almost never" to "more than five times") in four areas: food (p<0.001), service (p<0.01), sanitation (p<0.05), and environment (p<0.001). The average scores of customer loyalty, intent to purchase again, intent to advertise by word-of-mouth, and intent to switch were 2.67, 2.83, 2.52, and 2.67, respectively, and these scores demonstrated differences according to frequency of foodservice use (p<0.001). Food, service, sanitation, and environment correlated significantly (+) with customer loyalty. Intent to repeat purchase showed the highest correlation with food quality (p<0.05), and intent to advertise by word-of-mouth and to continue patronizing foodservice demonstrated the highest correlations with service (p<0.01). After classifying customers into four groups according to customer satisfaction and loyalty, a comparison was done to determine satisfaction and loyalty by each customer strata. In the "loyalist" group, satisfaction with environment and the intent to advertise by repurchase were significantly higher than in the other groups (p<0.001). In "defectors" group, satisfaction with service and the intent to advertise by word-of-mouth were significantly lower than in the other groups (p<0.001).

The Impact of Job Stress and Job Satisfaction on Workforce Productivity in an Iranian Petrochemical Industry

  • Hoboubi, Naser;Choobineh, Alireza;Ghanavati, Fatemeh Kamari;Keshavarzi, Sareh;Hosseini, Ali Akbar
    • Safety and Health at Work
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    • 제8권1호
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    • pp.67-71
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    • 2017
  • Background: Job stress and job satisfaction are important factors affecting workforce productivity. This study was carried out to investigate the job stress, job satisfaction, and workforce productivity levels, to examine the effects of job stress and job satisfaction on workforce productivity, and to identify factors associated with productivity decrement among employees of an Iranian petrochemical industry. Methods: In this study, 125 randomly selected employees of an Iranian petrochemical company participated. The data were collected using the demographic questionnaire, Osipow occupational stress questionnaire to investigate the level of job stress, Job Descriptive Index to examine job satisfaction, and Hersey and Goldsmith questionnaire to investigate productivity in the study population. Results: The levels of employees' perceived job stress and job satisfaction were moderate-high and moderate, respectively. Also, their productivity was evaluated as moderate. Although the relationship between job stress and productivity indices was not statistically significant, the positive correlation between job satisfaction and productivity indices was statistically significant. The regression modeling demonstrated that productivity was significantly associated with shift schedule, the second and the third dimensions of job stress (role insufficiency and role ambiguity), and the second dimension of job satisfaction (supervision). Conclusion: Corrective measures are necessary to improve the shift work system. "Role insufficiency" and "role ambiguity" should be improved and supervisor support must be increased to reduce job stress and increase job satisfaction and productivity.