• 정보처리학회논문지D
• /
• 제10D권4호
• /
• pp.719-726
• /
• 2003

대표적인 소프트웨어 프로세스 심사 모델로서 ISO/IEC 15504(일명 SPICE)와 CMM은 숙련된 전문 심사원을 통하여 소프트웨어 프로세스의 능력수준을 결정한다. 그러나 이들 모델들은 프로세스 측정을 위한 체계적인 메트릭스를 제공하지 않으므로 심사원은 심사대상 프로세스의 정량적인 수준 측정을 위하여 주관적인 판단을 통해 프로세스를 평가해 오고 있다. 본 논문에서는 프로세스의 정량적이고 객관적인 측정을 위하여 기초 품질 메트릭스를 정의하고 CMM과 ISO/IEC 15504에서 정의한 프로세스 분야에 대한 표준 메트릭스를 제안한다. 또한 표준 메트릭스를 조직에 적용하기 위한 프로세스 측정 절차와 가이드라인을 제시한다. 이를 통해서 조직 내의 프로세스에 대한 객관적 평가와 수준을 결정할 수 있으며 향후 개선을 위한 관리가 용이하다.

• 품질경영학회지
• /
• 제30권1호
• /
• pp.22-46
• /
• 2002

Recently, increasing attention has been paid to building the software quality and software productivity due to ongoing software crisis. To overcome such problem, one of the many alternatives is to use the capability maturity model (CMM) suggested by the Software Engineering Institute(SEI), focusing on the improvement of software progress. This research is proposed the theoretical framework for CMM based on the previous studies, and review the status of software process on the software development organization. We then examine the impact of the software process capability on the organizational performance including financial measures and non-financial measures. Hypotheses on software process capability were tested 144 organizational units. The 62.5% of foreign companies are distribute to the second and third level, the Korean firms in this study are indicated the first level. Result indicate that maturity of software process may be served the key predictor of organizational performance, in particular the positive relationship between the software process and non-financial performance index such as customer service, IT Infrastructure, marketing, supplier and purchaser, production and operation.

• 대한안전경영과학회지
• /
• 제5권2호
• /
• pp.165-174
• /
• 2003

This paper analyzes the competitive power of domestic software industries focusing on the subjective rating of software development process. A survey is conducted to perform subjective evaluation of software development process of his/her company. Comparison between SPICE-experienced companies and non-experienced companies, between domestic companies and companies in developed countries are performed.

• 한국IT서비스학회지
• /
• 제7권1호
• /
• pp.103-116
• /
• 2008

Efficiency and objectiveness are the most critical issues in the evaluation of software projects. It is beneficial not only to software companies participated in bids, but to administrators of projects. This study attempts to find an improvement in the evaluation process by connecting the historical data of bidding companies in the software company report system with the governmental procurement system. The proposed means will eliminate unnecessary and repetitive submission step of bidding companies and provide the administrator with objective evaluation process. Also, this paper proposes an automated process for quantifying the business experience of bidding companies.

• International journal of advanced smart convergence
• /
• 제9권4호
• /
• pp.124-131
• /
• 2020

As users of internet-based software applications increase, functional and non-functional problems for software applications are quickly exposed to user reviews. These user reviews are an important source of information for software improvement. User review mining has become an important topic of intelligent software engineering. This study proposes a user review mining method for software improvement. User review data collected by crawling on the app review page is analyzed to check user satisfaction. It analyzes the sentiment of positive and negative that users feel with a machine learning method. And it analyzes user requirement issues through topic analysis based on structural topic modeling. The user review mining process proposed in this study conducted a case study with the a non-face-to-face video conferencing app. Software improvement through user review mining contributes to the user lock-in effect and extending the life cycle of the software. The results of this study will contribute to providing insight on improvement not only for developers, but also for service operators and marketing.

• 지식경영연구
• /
• 제16권2호
• /
• pp.227-248
• /
• 2015

SPI (Software Process Improvement) activities have been considered one of the crucial approaches to achieve high quality, productivity and timely delivery of software products and services. The basic premise of SPI model is that higher maturity levels lead to better performance. In this research, the relationships between SPI results and performance were empirically investigated with Korean software companies. CMM key process areas were categorized into two dimensions, "Process Implementation" and "Quantitative Management". The relationship between process implementation and performance was significant, but the relationship between quantitative management and performance was insignificant. The control variable, size of OU(Organizational Unit), did not have significant impact on the relationships between SPI activities and OU performance.

• 한국경영과학회지
• /
• 제31권1호
• /
• pp.37-53
• /
• 2006

SPI (Software Process Improvement) activities have been considered one of the crucial approaches to achieve high quality, productivity and timely delivery of software products and services. The basic premise of SPI model is that higher maturity levels lead to better performance. In this research, the relationships between SPI results and performance were empirically investigated with Korean software companies. CMM key process areas were categorized into two dimensions, 'Process Implementation' and 'Quantitative Management'. The relationship between process implementation and performance was significant, but the relationship between quantitative management and performance was insignificant. The control variable, size of OU(Organizational Unit), did not have significant impact on the relation ships between SPI activities and OU performance.

• 정보처리학회논문지D
• /
• 제12D권1호
• /
• pp.91-102
• /
• 2005

과거 소프트웨어 품질은 곧 제품품질이란 인식이 지배적이었다. 하지만 현대에 소프트웨어가 거대화되고 복잡해짐에 따라 제품품질만을 가지고서는 고객의 요구조건에 맞는 양질의 소프트웨어를 제작하는데 있어 한계가 있었다. 이러한 이유로 현재 국내외 많은 기업들은 프로세스 개선을 통한 제품품질 향상을 위하여 노력을 기울이고 있다. 프로세스 개선활동 중 측정 활동은 프로세스 개선에 대한 효과를 향상시키며, 프로세스 개선 활동을 파악하고, 이를 효과적으로 구현하는데 있어 많은 도움을 줄 수 있다. 본 논문은 현재 국내외 많은 기업들이 프로세스 개선 모델로 채택하고 있는 CMMI를 기반으로 측정 프로그램에 관한 연구를 수행하였다. CMMI의 프로세스 영역 중 측정 프로세스 수립에 대해서 다루고 있는 MA 프로세스 영역을 기반으로 측정 프로그램을 수립하였으며, 이렇게 개발한 측정 프로그램을 통해 CMMI 각 레벨 별로 측정 프로그램이 어떠한 차이를 두고 있으며, 어떻게 측정 프로그램을 작용할 지에 대해 연구하였다. 본 연구를 통해 CMMI 기반의 프로세스 개선을 수행하고 있거나 시작하려는 기업들에게 측정 프로그램 수립 지원할 수 있으며, 더 나아가 레벨 별로 진화하는 측정 프로그램의 로드맵을 제시하고자 한다.

• 한국IT서비스학회지
• /
• 제13권4호
• /
• pp.397-410
• /
• 2014

For mobile service organizations, it is one of the most important tasks to reflect users' opinions rapidly and accurately. In this study, the process is defined to elicit requirements of software/system improvement for mobile application by extracting and refining from users' opinion in mobile app, and detailed activities procession method in this processing are also proposed. The process consists of 3 activities to get requirements of software/system improvement for mobile app. First activity is to transform mobile app to software structure and define term dictionary. Second activity is to elicit simple sentences based on software from users' opinion and refine them. The last activity is to integrate and adjust refined requirements. To verify the usability and validity of the proposed process and the methods, the outputs of manual processing and semi-automated processing were compared. As a result, efficiency and improvement possibility of the process were confirmed through extraction ratio of requirements, comparison of execution time, and analysis of agreement ratio.

• 품질경영학회지
• /
• 제31권1호
• /
• pp.76-89
• /
• 2003

Recently, CMM have been recognized as a critical factor to validate the competitiveness of software organizations, even if the organizations have already achieved the ISO9001 certification. Furthermore, the new version of ISO9001:2000 is being required instead of ISO9001:1994. Both CMM and ISO9001 have a common point that they pursuit quality improvement for the organizations processes and products. Therefore, it is important to understand the similarities of specific requirements between the two models in software organizations which attempt to employ both of the models. From this background, this paper compares CMM and ISO9001 by considering the versions in 1994 and 2000 of ISO9001. The results of this research are likely to help software organizations ma]fe a decision for a strategy to adopt CMM and ISO9001.