• Korean Journal of Social Welfare Studies
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• v.43 no.2
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• pp.5-29
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• 2012

Previous performance evaluation focusing on objective data of service agency has the limitations that did not reflect user-centered evaluation. With the expansion of voucher service, importance of perspective of service user such as satisfaction index is increasing. As voucher service has been delivered by the financial burden of government and user, we need the performance evaluation system that reflects the both performance indices to meet the accountability of two stake-holders. So this study focuses on deriving integrated evaluation system developing systems what mixed objective and subjective performance. Data used in this study is collected form 70 social service agencies that deliver voucher service and 1445 service users. Using General Satisfaction Index and Efficiency Index by DEA, this study analysed the correlation between efficiency and satisfaction index, and integrated performance evaluation model is constructed through portfolio map. This study has the following implication. This study theoretically explains the relation of objective performance and subjective performance and gives practical guidance in performance evaluation criterion and interpretation of performance.

• Journal of the Korean Society of Child Welfare
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• no.36
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• pp.289-322
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• 2011

The purpose of this study is to examine the relationship between job characteristics such as role conflict, workload, and self-efficacy, secondary traumatic stress(STS), and burnout of social-workers who are working with survivors of child abuse, spouse abuse and sexual assault. While burnout has been studied over two decades all over the world, secondary traumatic stress(STS) is a less familiar term in the field of social work. Studies explaining the relationship between job-demands, STS, and burnout for social workers working with violence victims lack integrative insights across agencies serving children and adults. Thus, we examine whether the relationships between change based on wheter the survivor is a child or an adult. Two hundred thirty three social workers in Korea who work with violence victims participated in the survey. The data were analyzed with Amos 7.0. Results indicate that STS plays a key role in explaining social worker burnout across the agencies, and Child Protective Service workers were found to have the highest STS symptoms. The pathways to social worker burnout proved to be different based on who you served. Theoretical and practical implications of these findings were discussed.

• Journal of Family Resource Management and Policy Review
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• v.25 no.3
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• pp.47-68
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• 2021

The purpose of this study was to provide information on adoptive families and obtain the basis data for adoption-related programs that are useful to adoptive families by examining their experiences in the adoption process, post-adoption adaptation, and adoption programs. For the study, in-depth interviews were conducted on six mothers who publicly adopted elementary school children and had expressed high satisfaction with adopted families and their willingness to participate in this research voluntarily. The main results exhibited parents' happiness post-adoption along with positive changes, such as internal growth, marital love growth, favorable response from others, and child's unexpected responses to adoption. However, open adoption mothers have coped with efforts to sympathize with and accept their children's feelings as they suffer from adoption, and with active support from their spouses, parents, and their own children. Open adoption mothers participated in various adoption-related programs, support, and voluntary self-help groups provided by adoption agencies or public organizations, and above all, their experience in self-help groups and peer groups of adopted children was found to be very useful. Based on these main results, we suggested strengthening welfare services for open adoption families, implementing education to better understand adoption, education for school teachers, students, and welfare staff, providing practical programs for adoptive families, and promoting self-help groups.

• Korean Journal of Social Welfare
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• v.63 no.2
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• pp.207-231
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• 2011

This study aims to identify constructs of cultural competency specifically relevant to the Korean society and to test its reliability and validity among human service workers. For the purpose of the study, authors conducted focus group interviews and conferences with human service workers to draw the concept of cultural competency. Further, this study conducted to two separate pilot tests with 20 social workers with practice experiences in order to clarify descriptions and relevance of scale items. Based on the literature review on the concept of cultural competency and analysis of focus group interviews, 40 items were initially constructed and then were reduced to a 32-item scale after two separate pilot studies. Meantime, suggestions made by an advisory group were also reflected in the scale development process. Finally, one hundred ninety four workers in social service agencies were recruited to evaluate the relevance of the scale items in a 5 point Likert scale. Through exploratory and confirmatory factor analysis, 4 main factors were identified: 1) competency to use culturally relevant skills, 2) cultural awareness and sensitivity, 3) cultural knowledge, and 4) efforts to overcome cultural differences. These factors were consistent with sub-concepts of cultural competency in other studies. Confirmatory factor analysis also showed that the model fitness was at the high level and convergent analysis with the similar scale also showed high correlations. Internal consistency also remained at a high level. Based on the results, implication for social work practice and education were discussed.

• The Journal of the Korea Contents Association
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• v.22 no.10
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• pp.330-348
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• 2022

The purpose of this study is to derive useful theoretical and practical implications for the prevention and overcoming of burnout of visiting caregivers by conducting a qualitative case study researb on the burnout experience of visiting caregivers. To this end, we analyzed the context in which visiting caregivers experienced relationships with the elderly 65 years of age or older and their family carers for long-term care benefit service, and the dispatched home elderly welfare center. As a result, a total of 12 high-level categories were derived, Which were 'I fell into a suspicious person', 'Fallen self-esteem', 'Visiting caregiver activity I don't want to do anymore', 'Oppressed being', 'In a violent situation Exposure', 'Devaluated care worker', 'Work that is difficult to be recognized as a professional occupation', 'Labor where the boundaries of work are not clear', 'Disappointment with family guardians', 'Social awareness and effort that is not easy to improve', 'Poor treatment of dispatching agencies' and 'Distrust of dispatching agencies'.

• Korean Journal of Social Welfare
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• v.63 no.3
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• pp.109-131
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• 2011

This qualitative study aimed to explore and understand the impacts of the poor neighborhood on children from their own perspectives. To this end, the meaning and the structure of children's lived experiences were explored. The participants were recruited from elementary school high grade students living in poor neighborhood. Focused group interviews were conducted in each of the 24 World Visions social work agencies. The collected data were analysed qualitatively. According to the results, the following main themes could be extracted from the children's lived experiences: "Conflict between connection and differentiation", "Resigning to the fate of being neglected in danger" "Learning to live in the dark cave", "Anticipating a bowl of trust from the neighborhood". The children living in poor neighborhood were threatened by the physical and emotional danger highly probable in weak social infrastructure. Also, they have internalized negative self-identity by chaotic environment and, even the negative role models from alcoholic and sometimes violent adults. However, they were experiencing positive caring from and solidarity with surrounding neighborhood, and were participating in volunteered activities for asserting their citizen rights. These may be the keys to empowerment and, ultimately, to change for themselves and the community. The implications of the study results for the policy making and the actual practice were discussed focusing on the children's rights and well-being.

• Korean Journal of Social Welfare
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• v.54
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• pp.221-243
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• 2003

Activity theory explains that the old people participate in social activity as a role-substitute from loss of roles given by work and family. It is possible to enhance their life satisfaction through these activities. Based on this activity theory, this study aims at explore the role substitute of voluntary activities and to analysis whether volunteering commitment has an effect on life satisfaction. Data were collected by using survey questionnaires to the elderly over 55 years old who participated in voluntary activity at 25 Volunteer Centers in Seoul. The Activity theory was operationalized by job or joblessness, family type, achievement type obtained through voluntary activity The results are as follows. (1) Job or joblessness has effect on the activity frequence and activity time. (2) Social achievement after voluntary activity has effect on the duration only (3) And the family type did not have any effect. These three variables of activity theory do not have an effect on life satisfaction. The elderly volunteering commitment was explained by variables other than activity theory such as reward, health, education, sex. And the elderly volunteer's life satisfaction were affected by the family types and their economic status. These results imply that the Korean elderly voluntary activities could be expained partially by Activity theory. Also for these elder volunteers's life satisfaction, qualitative respects such as achievements through voluntary activity, and concerns and support by agencies are more important than the time they imput in voluntary activities.

• Journal of Hospice and Palliative Care
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• v.17 no.4
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• pp.259-269
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• 2014

Purpose: This preliminary study is aimed at developing standardized tools for psycho-social assessment of patients in needs for hospice/palliative care. To accomplish the purpose, investigators examined effects of perceptions of social workers on the importance of psycho-social domains of assessment in hospice/palliative care settings. Moreover, investigators paid attention to variances of perceptions of social workers' along with types of institution and credentials of those family settings. Methods: A form of questionnaire was first explored from an initial interview assessment of 10 government-certified hospice care providers and a literature review, second constructed with eight domains and 80 items, and sent by e-mail to 55 institutions and hospitals providing hospice/palliative cares in Korea. Lastly, a total of 31 agencies returned with a completed responses and consent form (56% response rate). SPSS program (version 18.0) was used for data analysis. Results: Study found that social workers perceived patients' family background (m=4.53, 5-point scale) as the most important assessment domain, whereas economic conditions (4.06 point) the least important. Social workers' perception varied by credentials (i.e., license types, training, full-time position, types of care facility). Conclusion: Based upon study findings, investigators can conclude strong needs for developing a assessment tool that measures multiple domains (i.e., psychological, social and ecological aspects) of patients. A standardized assessment tool should be structured with 2 axis (center/core and expanded/peripheral) and tailored for institution type. Second, professional trainings must be provided by strengthening legal institutionalization and fostering qualified social workers with full responsibilities of hospice and palliative care patients.

• Korean Journal of Adult Nursing
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• v.20 no.2
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• pp.251-268
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• 2008

Purpose: This study aimed to develop the first standardized education & training program for education of senile long-term care managers to improve the quality of senile long-term care service. Methods: The study developed programs through literature review, specialists' conference and interview with the linear approach from February, 2007 to May, 2007. Results: Senile long-term care managers should have qualification of 51 items in knowledge, 35 items in technology and 17 items in attitude. Total 8 subjects were education & training subjects of senile long-term care managers and the study proposed targets of each subject and education & training level divided into top, middle and bottom. Total education & training hours were composed of 70 hours in theory, 50 hours in practical technique and 40 hours in social welfare practice in agencies. Conclusion: The study will contributed development of the first education & training programs for education of senile long-term care managers. Therefore, the study proposes that the study will be applied to a systematical education & training course through program verification after applying real programs to senile long-term care managers and that it is necessary to develop the standardized education & training program for higher senile long-term care managers.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.23 no.3
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• pp.193-210
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• 2012

While attention has been paid to 'core information poor' with low-level information literacy, public libraries are to be social agencies to set policies, and are to provide them with cultural experiences and services as well. In this regard, this study intends to shed light on the current status of public library services for such 'information-poor' as the urban poor, the handicapped, and the aged in Busan metro area. Exploring the statistical data, observations and interviews, the study attempts to illustrate current status and trends. It, specifically, focuses on the following characteristics of information service strategies: types of services provided; infra-structure including facilities and specialized collection; and, barriers and limitation of library and information use.