• Asian Journal for Public Opinion Research
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• 제8권1호
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• pp.41-58
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• 2020

This article attempts to explain social media use within the relationship between the public and government of Indonesia in the era of digital government, as well as to consider public opinion on this matter. This research is based on the application of social media logic and the theory of dialogic communication and action. A qualitative descriptive approach was used to observe the general behavior of social media use by 34 ministries in Indonesia, including interviews with the resource persons within the ministries and focus group discussions with members of the public and observers. The research shows that the relationship between the public and government is accommodative and in line with social media logic. The public sector implemented social media as its platform, which has been further adopted by all ministries. The public sector cannot avoid social media, as it has become part of basic connectivity, even though the use of social media by the government still tends to be in the form of presenting public information. There are advantages and disadvantages of the usage of social media by the government. The advantages include allowing the government to be more open via social media so that communication between the government as the ruling organization and its public can be more fluent. Social media provides space to the public sector in the practice of digital government. Some disadvantages arise as logical consequences that usage of social media cannot be separated from the implementation of digital government. The adaptive behavior of social media by the government can be found by following social media logic as part of digital government implementation. Social media logic causes the government to follow the rules of social media. In this context, the strength and power of the country seems to be regulated by social media. Therefore, more studies on how social media is managed in the context of its usage as digital government support is needed.

• 산경연구논집
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• 제9권1호
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• pp.99-110
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• 2018

Purpose - The purpose of this study is to investigate the relationship among narcissism, usage motives, usage behaviors, satisfaction with and continuance intention to use fashion social media. Research design, data, methodology - A questionnaire survey was used to collect data after conducting a pilot test. Based on the reliability test of the preliminary questionnaire used for the pilot test, the questionnaire was revised. The final questionnaires were administered to 238 fashion social media users and 216 were used for the data analysis. To assess the validity of these measures, exploratory factor analysis and the confirmatory factor analysis were performed. Structural equation modeling analysis were employed for data analysis. Results - Five factors of the usage motivation of fashion social media were extracted: information-seeking, relationship-seeking, practicality-seeking, enjoyment-seeking and self-expression motives. The statistical analysis confirmed the influence of the narcissism tendency on all of the usage motives of fashion social media, three of the fashion social media usage motives influencing information diffusion behavior, and the influence of the information diffusion behavior on users' satisfaction and continuance intention to use fashion social media. Narcissism exerted the highest influences on self-expression motive followed by information-seeking, enjoyment-seeking, relationship-seeking and practicality-seeking motives in order. Factors affecting fashion information diffusion behaviors are practicality-seeking motive, self-expression motive, and relationship-seeking motive. The greater the diffusion of information, the higher the satisfaction with using fashion social media. The consumers with higher satisfaction intended to use fashion social media and share information more frequently. Conclusions - The results indicate that narcissism is an important factor in fashion social media usage motivation. The main motives for narcissistic people to spread information is for the practical purpose at the most, and then to express their personality and style, and to build relationship with others. The satisfaction through active information sharing behaviors seems to play a key role to lead high continuance intention of fashion social media. These implies that marketing strategies to satisfy consumers' narcissism and motives to use social media, and to stimulate the information diffusion behaviors can be used to meet their needs for higher satisfaction with fashion social media.

• International Journal of Advanced Culture Technology
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• 제6권4호
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• pp.179-189
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• 2018

In the era of the Korean Wave 4.0, it is essential to investigate how social media usage influences Korean media consumption and then affects the future intention to consume K-Culture products. This study showed that the path of social media usage- Korea-related knowledge- Korean media consumption- the future intention to consume K-Culture products did not exist, and that the path of social media usage- Korea-related knowledge- the future intention to consume K-Culture products occurred. The implications and limitations were discussed.

• 디지털융복합연구
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• 제11권3호
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• pp.127-138
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• 2013

소셜네트워크 시대가 도래하였다. 소셜미디어는 자신의 생각이나 의견, 경험 등을 서로 공유하고 참여하기 위해 개방된 미디어를 뜻한다. 이러한 소셜미디어는 기존의 미디어를 대체할만큼 위협적이며, 새로운 소통도구로서도 각광을 받고 있다. 글로벌 시대에서는 국가이미지가 국가의 새로운 경쟁력의 원천으로 인식되고 있다. 이에 본 연구에서는 소셜미디어의 활용수준이 국가이미지에 어떠한 영향을 미치는가를 분석하고자 하며, 소셜미디어의 활용수준을 활용량과 활용범위로 나누어서 분석을 하였다. 또한 국가이미지를 구성하는 요소들이 구매의도에 어떠한 영향을 주는지 분석을 하였다. 분석결과, 활용량은 국가이미지, 국민이미지, 정치이미지에 영향을 미치고 활용범위는 경제이미지, 국민이미지, 정치이미지에 유의한 영향을 미치는 것으로 나타났다.

• Asia pacific journal of information systems
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• 제20권2호
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• pp.103-124
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• 2010

Social communications using information and communication technologies (ICT) for social interactions have been making a significant impact on task performance in organizations. However, most of the existing studies on ICT (e.g., telephone and email) have only focused on technical improvement of communication efficiencies (e.g., information exchange and storage). In this paper, we claim that ICT may be another alternative source of knowledge creation that enables employees to work, find solutions, and achieve their goals faster and better. We investigate the impact of ICT in terms of both tasks and social aspects with knowledge creation as task performance. Also, we investigate the moderating effect of media synchronicity on these relationships. This study contributes to the understanding of contemporary communications media usage and its performance in organizations. We collected and analyzed survey data of 248 company employees, using PLS. The results indicate that task urgency and social influence directly affect ICT usage, and even knowledge creation. Also the media synchronicity moderates the relationship between the characteristics of a given task and ICT usage and the relationship between ICT usage and knowledge creation. Theoretical and practical implications of these findings are also discussed in the paper.

• 디지털융복합연구
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• 제15권4호
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• pp.27-34
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• 2017

IT의 급격한 발전과 더불어 소셜미디어가 많은 사용자들에게 보급되었으며, 교육적 활용가능성에 대한 논의도 지속적으로 확장되고 있다. 학습의 관점에서 소셜미디어는 학습공동체를 형성하여 집단지성을 발현하는데 기여할 수 있는 도구로 평가받는다. 본 연구에서는 대학 이러닝 환경에서 학습자들이 실시간 소셜미디어와 비실시간 소셜미디어를 활용하는 양태를 비교분석하였다. 내용분석 결과 소셜미디어의 활용유형은 크게 '학습내용', '학습지원', '형용적 표현', '잡담'으로 나뉘어졌다. 실시간과 비실시간 소셜미디어 활용결과는 학습내용, 형용적 표현, 잡담 요인에서 통계적으로 유의미하게 실시간 소셜미디어의 활용성이 높은 것으로 나타났다. 질적 인터뷰에서는 학습자들이 실시간 및 소셜미디어의 특징에 대한 다양한 의견을 제시하였다. 결론적으로, 학습자들은 대체적으로 실시간 소셜미디어를 선호하는 경향이 있었으며, 비실시간 소셜미디어는 숙고와 정리를 위해 체계적으로 활용되었다. 마지막으로 디지털 및 소셜미디어 세대에 대응하는 교육적 지원방안이 제언으로 논의되었다.

• 문화기술의 융합
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• 제9권6호
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• pp.209-215
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• 2023

글로벌 팬데믹이 가져온 언택트 환경은 성숙기에 있던 소셜 미디어 시장의 새로운 성장 동력이 됐다. 포스트 코로나 시대, 소셜 미디어의 운영 및 활용 방안을 재구성하기 위한 기초 자료가 필요한 시점이다. 이 연구는 2022년 한국미디어패널조사에서 추출한 9,686명의 단면 응답 자료를 분석하여 소셜 미디어 비이용자와 이용자의 인구사회학적 및 성격 요인을 비교하고, 이 같은 요인들이 소셜 미디어 이용 시간에 어떤 영향을 주는지를 조사했다. 연구 결과, 소셜 미디어 비이용자와 이용자는 성별, 연령, 교육 수준, 소득 수준, 직업 유무, 배우자 유무, 개방성, 성실성, 외향성, 신경성에 차이가 있었다. 소셜 미디어 이용 시간에는 성별, 연령, 소득 수준, 직업 유무, 성실성, 조화성이 영향을 주는 것으로 나타났다. 이 결과는 제2의 도약 기회를 마주한 소셜 미디어 시장의 이해관계자들에게 이용자와 이용 행동에 관한 이해의 폭을 넓혀줄 것으로 기대한다.

• 한국산학기술학회논문지
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• 제12권11호
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• pp.4812-4818
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• 2011

본 연구는 농촌 체험마을 소셜 미디어 이용경험이 있는 이용자를 중심으로 소셜 미디어의 이용 동기가 만족, 신뢰, 지속적 이용의도에 미치는 영향을 규명하고자 실시되었다. 연구분석을 위해 농촌체험마을의 소셜 미디어 이용경험이 있는 310명의 표본자료가 활용되었으며, 연구분석을 위해 PASW18, Lisrel 8.54와 같은 통계분석 도구가 활용되었다. 분석결과 첫째, 소셜 미디어의 이용 동기가 만족에 유의한 영향을 미치는 것으로 나타났다. 둘째, 만족이 신뢰와 지속적 이용의도에 유의한 영향을 미치는 것으로 분석되었다. 셋째, 신뢰가 지속적 이용의도에 유의한 영향을 미치는 것으로 분석되었다. 본 연구 결과를 토대로 소셜 미디어의 지속적 이용의도에 영향을 미칠 수 있는 결정요인들을 분석하여 농촌체험 이용고객의 재방문을 유도할 수 있는 전략적 시사점을 제시하였다.

• 지식경영연구
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• 제18권4호
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• pp.137-157
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• 2017

With the rapid growth of the internet, Social Network Services (SNSs) have played an important role. As the use of SNSs increases, users experience a sense of responsibility to respond to other people's messages or requests, and consequently experience an social overload, feeling too much social support for other users. In this study, we examined the effects of social overload on loneliness and SNS discontinuous usage intention. To verify the research model, data were collected from 83 SNS users and analyzed using SmartPLS, a structural equation modeling tool. The results of this study showed that the communal orientation and the degree of use of SNS influenced the social overload, and the social overload had a significant effect on loneliness and SNS discontinuous usage intention. The findings of this study are expected to help understand the social overload and loneliness in the use of SNS, and may also provide a strategic direction for SNS service providers.

• 유통과학연구
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• 제14권10호
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• pp.165-178
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• 2016

Purpose - This study aims to empirically verify the impact of media richness, social presence, and prior life satisfaction on various continual usage or withdrawal behaviors of SNS users via both a positive path of satisfaction and a negative path of relative deprivation. By identifying these causal paths, we observe dynamic interactions of SNS user psychology in a balanced view, and provide some implications about design principles for SNS providers. Research design, data, and methodology - We developed 16 hypothesis based on media richness theory, social presence theory, social comparison theory, the literature about relative deprivation, and the literature about the various reactions of IS users. The rich SNS media, social presence recognition among peer SNS users, and prior life satisfaction could generate positive experience, attitude, and virtuous behavioral intentions among SNS users. At the same time, rich media, low social presence, and low prior life satisfaction could generate relative deprivation and could increase withdrawal behavioral intentions such as refusal to provide information, misrepresentation of information, and removal of uploaded information in SNS. Scenario surveys were conducted to collect data from potential SNS users. Data from 357 surveys were collected and analyzed through a PLS algorithm to test the hypotheses. Results - Media richness, social presence, and prior life satisfaction could significantly increase perceived enjoyment, satisfaction, and behavioral intention of continual usage and knowledge sharing. They also could significantly decrease refusal and misrepresentation intention. Relative deprivation is significantly decreased only by prior life satisfaction. Relative deprivation could not significantly decrease satisfaction, but it could significantly increase misrepresentation and removal intention, which could be regarded as information distortion intention. Conclusions - SNS providers should focus on developing rich media and social presence support because these two variables could impact the positive experiences of SNS users. Moreover, the positive experiences could heavily influence SNS user behavior. Some management is needed to prevent relative deprivation and its consequences of misrepresentation and removal intention. SNS providers should prevent SNS users from excessive image misrepresentation and removal as this information distortion could be the source of relative deprivation.