• Journal of Smart Tourism
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• 제4권1호
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• pp.31-38
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• 2024

This study investigates the adoption of technology in smart tourist destinations, with a focus on the Baby Boomer generation. The objective is to analyze the perceived utility, intention to use, and risk perception of this generation regarding Information and Communication Technologies (ICT) in the context of smart tourist destinations. Data were collected through questionnaires administered to elderly groups belonging to the Baby Boomer generation in two Brazilian cities. Data analysis was conducted using statistical tools such as SPSS and Microsoft Excel, with an emphasis on regression analysis with moderation. The results indicate that when Baby Boomer tourists feel insecure about technology, they tend to not perceive its utility, impacting its acceptance. On the other hand, lower risk perceptions lead to an increase in perceived utility and, consequently, a greater intention to use technology in travel planning. The moderating role of risk perception in the relationship between perceived utility and intention to use is emphasized. The findings highlight the need for managers of smart destinations to consider the risks perceived by tourists, focus on diverse age groups, and implement strategies that address digital exclusion.

• International Journal of Advanced Culture Technology
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• 제8권4호
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• pp.255-262
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• 2020

Recently, medical tourism is recognized as a high value-added industry because of its longer period of stay and higher expenditure than general tourism. In particular, although the number of medical tourists visiting Korea is increasing, the perception of Korean medical services is low. The purpose of this paper is to develop the app which, based on medical tourism type, recommends tourism destinations. Additionally, this proposed app can expand general tourism as well. It can provide tourists with medical information easily by sorting types tourists. Besides, as medical tourists normally stay long, we can take the advantage of post-treatment time. This app collects medical information data and tourist destination data, and categorizes the types of medical tourists into four categories: disease medical tourism, traditional medical tourism, cosmetic medical tourism, and recreational medical tourism. It provides medical information according to each type and recommends customized tourist destinations. User-based collaborative filtering is applied for tourist destination recommendations.

• Journal of Smart Tourism
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• 제2권2호
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• pp.21-32
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• 2022

This paper shows light on the concept of smart tourism destination as a future of tourism development, especially in the context of problems associated with developing countries. This study substantiates the case of smart tourism development in mountain destinations as an affordable and needed future of the contemporary era. This conceptual study is based on secondary literature on Smart Cities, Smart Tourism Destinations, and Tourism in Himachal Pradesh. The Indian state of Himachal Pradesh has been considered as a study area to acknowledge major tourism-related challenges, especially in mountain locations. Consequently, the dots are connected between existing challenges and solutions that smart tourism holds. It turns out that for the development of mountain tourism destinations such as Himachal Pradesh in the Indian Himalayas, investments in smart infrastructure are required. By developing smart infrastructure, a new USP can be made, a supportive environment for new local businesses, new employment opportunities, enhanced tourist experience and an overall raised standard of living for locals. Considering all factors, it leads to a highly competitive tourism destination. All tourism destinations located in the Himalayan mountains show somewhat the same tourism challenges as Himachal Pradesh, India. Therefore, this paper brightens the path of destination planners towards the development agenda of smart tourism destinations and shows how smart tourism infrastructure can be deployed for better management of tourism destinations.

• Journal of Smart Tourism
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• 제1권2호
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• pp.19-25
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• 2021

Before COVID-19, tourist destinations have experienced problems with congestion of both famous tourist attractions and public transportation. Over-tourism is not an issue at this time, but it is likely to rekindle after the COVID-19 pandemic ends. One method of mitigating over-tourism is to estimate tourist behavior using a tourist transition model and consequently adjust public transportation operations. In this study, we propose a construction method for a model of tourist transitions among tourist attractions based on tourist GPS trajectory data. We construct tourist transition models using actual trajectory data for tourists staying in the vicinity of Kyoto City. The results verify the model performance.

• 예술인문사회 융합 멀티미디어 논문지
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• 제8권10호
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• pp.1-9
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• 2018

The purpose of this exploratory study is to identify the mobile phone applications (apps) used by foreign tourists visiting South Korea through a pilot study using focus groups and individual interviews. Concentrating on tourist mobile app use in a smart tourism environment and categorized through a taxonomy of mobile applications lays the framework and determines the factors boosting tourism smartphone app trends by foreign tourists visiting South Korea. Researchers collected data through ethnographic methods and analyzed it through qualitative research to uncover major themes within the smart tourism app use phenomenon. The researchers coded, counted, analyzed, and then divided the findings gleaned from a pilot study and interviews into a taxonomy of seven logical smartphone app categories. The labeling and coding of all the data accounting for similarities and differences can be recognized and are logically discussed in the implications of the apps used by tourists to assist tourist destinations. More specifically these findings will assist smart tourism destinations by better understanding foreign tourist smartphone app use behavior. Tourists visiting South Korea interviewed in this study exhibited significant mastery of Internet of Things (IoT) technologies, craved free WiFi access, and utilized smartphone apps for all facets of their travel. Findings show major concentrations of app use in bookings of accommodations, tourist attractions, online shopping, navigation, wayfinding, augmented reality, information searching, language translation, gaming, and online dating while traveling in South Korea.

• 지식경영연구
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• 제20권1호
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• pp.101-132
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• 2019

In order to enhance the competitiveness of tourism destinations, it is important to manage tourist products considering the characteristics of tourist destinations and the characteristics of tourists. In this study, we divided Seoul's tourism products into four parts (shopping, food, culture, and natural landscape) to explore if there are some direct connections between tourism product involvement, self-congruity, and functional congruity. The other research question is if the degree of tourism product involvement reaches a certain intensity, will the place attachment be generated and the destination satisfaction be fulfilled. The survey was the focus on the international visitors in smart city, Seoul by using the random sampling and convenience sampling and collected 250 data. Finally, we found that destination personality significantly affects both self-congruity and functional congruity. If self-congruity and functional congruity are formed, tourism product involvement will be stimulated which will finally satisfy tourists and arouse their place attachment. The implications of these findings contribute to destination marketers to develop more effective destination management.

• 한국산업정보학회논문지
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• 제29권4호
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• pp.91-103
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• 2024

본 연구의 목적은 시맨틱 검색 기법을 활용하여 사용자 쿼리 기반의 타당한 정확도를 가진 관광지 랭킹시스템을 설계하는 것이다. 이를 위해 관광지에 대한 텍스트 리뷰 데이터 수집, 데이터 전처리 및 SBERT를 활용한 임베딩 과정을 거쳤다. 이후 유사도를 측정하고 임계값을 충족하는 데이터를 필터링한 후 카운트 기반 랭킹 알고리즘을 적용하여 쿼리와 의미적으로 유사한 순서로 관광지 순위를 도출하였다. 제안된 랭킹 알고리즘의 평가를 위해 4개의 쿼리로 실험을 진행하여 연관성이 높은 상위 5개 관광지를 도출하였다. 도출된 결과값의 비교를 위해 58,175개의 문장에 직접 라벨을 붙여 세 번째 쿼리인 혼잡도와 의미적으로 연관성이 있는지를 확인하였다. 두 결과값이 유사하여 본 연구에서 제시된 랭킹 알고리즘의 효율성이 검증되었다. 임계값 최적화, 데이터 불균형 등의 문제에도 불구하고 이 연구는 시맨틱 검색 기법을 이용하여 적은 비용과 시간으로도 사용자의 의도를 파악하여 관광지를 추천하는 것이 가능하다는 것을 보여주었다.

• Asia pacific journal of information systems
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• 제29권3호
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• pp.448-467
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• 2019

In a new age of smart tourism, free independent travelers (FITs) choose their travel routes in a more diversified and less predictable way with the aid of smart services. This paper focuses on the movements of Chinese outbound FITs in the U.S. in the year of 2018. 110 places to visit (destinations) extracted from 122 travel routes recommendations on Qyer.com, a major online travel community in China, are analyzed with social network analysis (SNA). Based on the results of SNA, employing degree centrality, eigenvector centrality, betweenness centrality, network visualization, and cluster diagram methods, some preferred cities and natural attractions outside city centers (i.e., New York City (NYC), Los Angeles, San Francisco, Washington D.C., and Niagara Falls) are identified. Moreover, it is found that NYC in the East and Los Angeles in the West play a major role in the movements of Chinese FITs. This study contributes to the body of knowledge on tourist destination movements and provides valuable implications for smart service development in the tourism and hospitality industry.

• Journal of Smart Tourism
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• 제2권1호
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• pp.5-19
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• 2022

Smart tourism is seen as a revolution in the tourism industry, involving innovative and transformative theoretical-practical approaches for the sector. As a result of its application in the tourist context, benefits can be seen such as more sustainable practices, greater mobility and better accessibility in destinations, evolution of processes and experiences of tourists. Much of this is achieved through the support of technological solutions. However, despite the immense expectations, and the many researches carried out on it, a literature summary regarding the dimensions that can be observed in each application of this smart tourism has not yet been proposed. Therefore, supported by the PRISMA recommendation, this research proposed to carry out an integrative review of the literature on smart tourism (in its different levels of application, such as the city, the destination and the smart tourism region), with the objective of mapping the dimensions that underlie it. Thus, from an initial scope of 833 intellectual productions obtained, inputs were found for the dimensions in 363 of them after a thorough analysis. The compilation of data obtained from these productions supported the proposition of 14 operational dimensions of smart tourism, namely: collaboration, technology, sustainability, experience, accessibility, knowledge management, innovation management, human capital, marketing, customized services, transparency, safety, governance and mobility. With this set of dimensions, it is envisaged that the implementation of smart tourism projects can present more comprehensive and assertive results. In addition, shortcomings and opportunities for new research that support the evolution of the theory and practice of smart tourism are highlighted.

• 문화기술의 융합
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• 제8권4호
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• pp.423-428
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• 2022

본 논문은 국내 무료 마을 관광지와 공영관광지의 차이를 두고 새롭게 정의하여 마을 주민과 관광객의 갈등을 해결할 수 있는 방향을 찾고 무료 관광지의 부족한 안내 및 고지 서비스를 실감미디어로 보강하고 추가적인 킬링 콘텐츠와 어트랙션을 실행 가능한지를 다룬 논문이다. 위치기반서비스로 실시간 도슨트 서비스와 긴급 상황에 대한 대처가 가능하며 스마트 글라스로 실감미디어를 한 층 더 업그레이드가 가능하다는 것을 한성백제박물관의 실제 사례를 통해 기대할 수 있다는 점 또한 검토하였다. 해당 논문을 통해 우리나라 관광산업이 발전하고 마을 관광 또한 발정하여 지역 경제에 보탬이 되었으면 한다.