• Title/Summary/Keyword: service user risk

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Innovative Converged Service and It's Adoption, Use and Diffusion : A Holistic Approach to Diffusion of Innovations, Combining Adoption-Diffusion and Use Diffusion Paradigms (디지털융합서비스의 수용, 사용, 확산에 관한 연구 : 혁신확산에 관한 수용-확산 및 사용-확산의 통합적 접근)

  • Sawng, Yeong-Wha;Rim, Myung-Hwan;Kim, Seong-Ho;Motohashi, Kazuyuki
    • Journal of Information Technology Applications and Management
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    • v.17 no.2
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    • pp.187-205
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    • 2010
  • This study takes a holistic approach to understand the diffusion of IPTV services by combining the adoption-diffusion model and the use-diffusion model of innovation. IPTV service, a leading digital converged application coupling media content with telecommunications, has been recently launched commercially in Korea. We created a structural model of adoption-diffusion, using the perceived easeof-use and usefulness of TAM(Technology Acceptance Model) as mediating variables, and a structural model of use-diffusion, with the rate of use and the variety of use as mediating variables. To empirically analyze these models, non-users of IPTV were surveyed using the adoption-diffusion model to identify factors influencing their intention to subscribe to the service. Meanwhile, users of IPTV were surveyed using the use-diffusion model to determine the factors that influence their satisfaction with the service and their intention to re-use it. Under the adoption-diffusion model, we found that trialability, household innovativeness and perceived risk were the determinants of user satisfaction with IPTV, and perceived ease-of-use, the mediating factors. Under the use-diffusion model, complementarity and communication were shown to be the determinants of users' satisfaction with IPTV, and variety of use, the mediating factor. We also found that consumers' intention to re-use IPTV was strongly influenced by its relative advantage and perceived risk.

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Understanding Perceived Enjoyment, Perceived Risk, and Intention to Use Mobile Multi-Media Service Based on Smart Phones (스마트폰 기반 멀티미디어서비스에 있어서 지각된 즐거움과 지각된 위험이 수용의도에 미치는 영향)

  • Jeong, Yoon Jeong;Choi, Il Young;Xiang, Jun Yong;Moon, Hyun Sil;Kim, Jae Kyeong
    • Journal of Information Technology Services
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    • v.12 no.2
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    • pp.243-256
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    • 2013
  • Recently, due to the proliferation of smartphones, users of mobile multimedia services which are based on wireless internet without constraint of the time and places are significantly increased. In this study, considering the characteristics of mobile multimedia and the user behavior, we analyse the factors which have an effect on the behavioral intention to use the mobile multimedia services. For this purpose, we use the model which is based on Technology Accepted Model (TAM) and add two constructs; the perceived enjoyment and the perceived risk. A survey data for 280 students at the K cyber university is used for statistical analysis As a result, the perceived ease of use affects the perceived usefulness and the perceived enjoyment, and the perceived ease of use. And the perceived usefulness and perceived enjoyment affect continuous intention to use. On the other hand, the hypothesis which the perceived risk would affect adversely the continuous intention to use is rejected. Through this study, we expect to provide the useful implications for the mobile multimedia services and contribute to the development of strategy for them.

Intention to Disclose Personal Information in LBS : Based on Privacy Calculus Perspective (스마트폰 위치기반서비스에서 정보제공의도 : 프라이버시 계산 관점을 중심으로)

  • Kim, Jong-Ki;Kim, Sang-Hee
    • The Journal of Information Systems
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    • v.21 no.4
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    • pp.55-79
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    • 2012
  • LBS(Location-Based Service) is one of the smartphone application services which has been receiving great attention recently. Various applications of smartphone use LBS to provide innovative services. However, use of LBS raises privacy concerns because the location information of users is constantly exposed. Privacy calculus perspective attempts to understand the characteristics of the user's privacy. It is based on the risk-benefit analysis in the economics' perspective. That is, when the benefit expected through personal information disclosure is higher than risk, we are willing to provide personal information. This research suggested a research model based on the privacy calculus perspective to clarify the effect of information disclosure intention of smartphone LBS application users. Based on the main factors of privacy calculus, perception of privacy risk and privacy benefit, the relationship of the perceived value and the information disclosure intention was empirically analyzed by utilizing structural equation modeling(SEM) methodology. According to the results of the empirical analysis, it was found that all relations have statistically significant explanatory power except the relation between privacy concern and information disclosure intention. This study showed a strong evidence of antecedent factors based on privacy calculus of personal information disclosure in smartphone LBS applications.

An Exploratory Study on the Relationships of ASP Usage Pattern, Satisfaction, and Firm Performance: User Perspective in Korean Small Businesses (ASP 서비스 활용유형, 만족도, 기업성과의 관계에 대한 탐색적 연구: 국내 소기업 사용자 관점)

  • Kim, Sung-Hong;Kim, Jin-Han;Lee, Sang-Gun
    • Information Systems Review
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    • v.7 no.1
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    • pp.173-193
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    • 2005
  • ASP service that is emerging as a new form of application outsourcing has the advantage of lower cost and risk. Therefore, ASP service may be attractive for small firms and even some new companies. However, studies about ASP service are rare in academic and professional journals, and most of the articles about outsourcing were considering mainly large enterprises. The purpose of this article is to analyze the effects of the some context variables of Korean small businesses on ASP service usage pattern, and the effect of ASP service usage pattern on user satisfaction and firm performance. The analysis results show that firm size has a positive impact on IT need of small businesses, and IT need of small businesses have a positive impact on training period and past usage period. Also, firm size, IT need, training period has an positive impact on ASP service usage pattern. However, ASP service usage period has no relationship on ASP service usage pattern. Finally, ASP service usage pattern has a positive impact on firm performance and user satisfaction, and user satisfaction has an impact on firm performance.

A Study on the Countermeasures to Book Search Services of Web Portals: Focusing on Google Book Search (포털 도서검색서비스 대응방안에 대한 연구 - 구글도서검색을 중심으로 -)

  • Kim, Sung-Won
    • Journal of Korean Library and Information Science Society
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    • v.42 no.1
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    • pp.397-415
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    • 2011
  • Google, an internet search service with extensive user base, has provided Book Search service. Google has pursued collaboration with publishers and libraries to obtain content for Book Search service; publisher community for the purpose of sourcing the books with copyrights, and the libraries for the purpose of digitizing their collections and also utilizing already digitized resources. Google Book Search Service has evoked significant controversy because of the potential monopoly problems and its risk, accompanied by Google's huge influence and broad user spectrum. This study, thus, suggests the countermeasures that library community should prepare in order to cope with the Google Book Search.

An Access Code Key for Verification Service Model on the Blockchain in a Door Security (출입문 보안을 위한 블록체인 기반의 출입코드키 검증 서비스 모델)

  • Hong, Ki Hyeon;Lee, Byung Mun
    • Journal of Korea Multimedia Society
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    • v.25 no.10
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    • pp.1416-1432
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    • 2022
  • The access control system is a system that allows users to selectively enter the building by granting an access key to the user for security. Access keys with weak security are easily exposed to attackers and cannot properly perform the role that authenticates users. Access code keys should be protected from forgery or spoofing. For this reason, access key verification service models is important in security. However, most models manage all access keys on one central server. This method not only interrupts all services due to server errors, but also risks forgery and spoofing in the process of transmitting access keys. Therefore, blockchain algorithms are used to reduce this risk. This paper proposes a blockchain-based access key verification service model that used distributed stored blockchain gateways on storing access keys and authenticates the user's identity based on them. To evaluate the performance of this model, an experiment was conducted to confirm the performance of the access key forgery recovery rate and the blockchain network performance. As a result, the proposed method is 100% forgery recovery rate, and the registration and verification process is evaluated at 387.58 TPS and 136.66 TPS.

An Empirical Study on User Acceptance of Micro e-Payment Systems : System Features, Transaction Cost, and Provider (소액 전자결제시스템 수용의지에 관한 실증연구 : 시스템 특성, 거래비용과 제공업체를 중심으로)

  • Chung, Suk-Kyun;Ryoo, Chang-Wan;Ku, Tae-Yong
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.33 no.4
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    • pp.130-137
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    • 2010
  • This paper analyzes the main factors affecting user selection of a small-sum electronic payment system using survey data of 396 users. Several findings emerge. First, users consider three pillars and eight factors in adopting a new system : system features(stability, security, and flexibility), transaction cost(payment commission and settlement period), and financial capability of provider(stability of financial structure, risk management capability, and funding capability). Second, the stability of the financial structure of the system provider is the most important factor to user acceptance of a new e-payment system. Users tend to consider uncertainty risk more seriously than transaction cost. This reflects the reality that electronic payment system service industry has not fully fledged yet. Third, some moderating effects exist according to payment methods and business usages. As for payment methods, speedy settlement cycle for wired/wireless phone payment, system stability for credit card and account transfer payment, and security for advance payment means are crucial factors. As for business usages, the stability of financial structure for online game content, system stability for music and video content, proxy payment commission for e-learning content, flexibility of the payment system for digital adult content, and security for public services are decisive ones.

Analyses of Factors Affecting the Use of News Media Platforms with Blockchain Technology (블록체인을 이용한 뉴스 미디어 플랫폼 사용에 영향을 미치는 요인 분석)

  • Heo, Kwang Ho;Kim, In Jai
    • The Journal of Information Systems
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    • v.31 no.3
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    • pp.131-152
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    • 2022
  • Purpose The purpose of this study was to investigate the intention of using a news media platform using block chain through media company workers in a situation where various platform services using block chain are being newly released in the media industry. Therefore, in this paper, we intend to explore the development direction of the news media platform service using the block chain in the future by deriving implications through the characteristics of the block chain, user characteristics, and self-determination factors. Design/methodology/approach This study conducted a survey on the main characteristics of blockchain, user characteristics, self-determination, resistance to innovation, etc., and designed a research model by integrating factors on the continuity of intention to use the news media platform. Findings According to the empirical analysis result, in this study, it was confirmed that the intention to use the blockchain news media platform is significantly related to decentralization, which is a characteristic variable of the blockchain, perceived risk, which is a user characteristic variable, and competence and relationship, which is a self-determination variable. In addition, it was confirmed that it affects the perceived ease of use with respect to the intention to use. In addition, in this study, news writers write more careful articles as they cannot edit articles once written, which can contribute to improving the quality of news content.

Folksonomy-based Personalized Web Search System (폭소노미 기반 개인화 웹 검색 시스템)

  • Kim, Dong-Wook;Kang, Soo-Yong;Kim, Han-Joon;Lee, Byung-Jeong
    • Journal of Digital Contents Society
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    • v.11 no.1
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    • pp.105-115
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    • 2010
  • Search engines provide web documents that are related to user's query. However, using only the query terms that user provided, it is hard for search engines to know user's exact intention and provide the very matching web documents. To remedy this problem, search systems are needed to exploit personalized search technologies. In this paper, we propose not only a novel personalized query recommendation scheme based on folksonomy but also a new personalized search service architecture which reduces the risk of privacy violation while enabling search service providers to provide other various personalized services such as personalized advertisement.

Crime risk implementation for safe return service (안심귀가 구현을 위한 범죄위험도 산출)

  • Park, Mi Ri;Kim, Yu Sin;Choi, Sang Hyun
    • Journal of the Korean Data and Information Science Society
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    • v.26 no.5
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    • pp.1097-1104
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    • 2015
  • Rapid social and economic growth has brought positive results. At the same time, due to the increase in crime, crime prevention is important. There are many papers that analyze crime trends and crime type. Based on this, there are studies to ensure the safety of people. The study calculated the risk for the crime. it is necessary to exert a great effect on crime prevention alternatives. This paper uses crime data provided from San Francisco and victims data provided from FBI. And, it proposes the crime risk calculation. By analyzing the type of user, risk degree is given different weights according to the user, and assess the risk of crime.