• 제목/요약/키워드: service state

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MAINTENANCE SERVICE CONTRACTS(CASE: PHOTO-COPIER)

  • Murthy, D.N.P.
    • 한국신뢰성학회:학술대회논문집
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    • 한국신뢰성학회 2004년도 신뢰성해외전문가초청세미나
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    • pp.29-37
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    • 2004
  • Maintenance are actions (or activities) needed to (i) control equipment degradation and failures and (ii) to restore a failed equipment to operational state. The former is termed Preventive Maintenance (PM) and the latter as Corrective Maintenance (CM).(omitted)

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Multi-Line System with the Switching Rules

  • Ahn, Y.K.
    • Journal of the Korean Statistical Society
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    • 제8권1호
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    • pp.65-83
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    • 1979
  • The general description concerning the multi-line systems with the switching rules have been presented by Ahn. In this paper we derive some steady state probabilities for three mainly different kinds of systems. We assume that all of the systems are to have poisson input with the finite mean $1/\lambda$ and two servers with the negative exponentional service distribution where each has its own mean $1/u_i$. The notations follow the paper (Ahn, 1979).

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An Exploratory Study of Cloud Service Level Agreements - State of the Art Review

  • Saravanan, K.;Rajaram, M.
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • 제9권3호
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    • pp.843-871
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    • 2015
  • Cloud computing evolve as a cost effective business model for IT companies to focus on their core business without perturbing on infrastructure related issues. Hence, major IT firms and Small & Medium Enterprises (SME) are adopting cloud services on rental basis from cloud providers. Cloud Service level agreements (SLA) act as a key liaison between consumers and providers on renting Anything as a Service (AaaS). Design of such an agreement must aim for greater profit to providers as well as assured availability of services to consumers. However in reality, cloud SLA is not satisfying the parties involved because of its inherent complex nature and issues. Also currently most of the agreements are unilateral to favour the provider. This study focuses on comprehensive, 360-degree survey on different aspects of the cloud service agreements. We detailed the life cycle of SLA based on negotiation, different types of SLA, current standards, languages & characteristics, metrics and issues involved in it. This study will help the cloud actors to understand and evaluate the agreements and to make firm decision on negotiation. The need for standardized, bilateral, semantic SLA has also been proposed.

택배용 포장시스템이 적용된 과실의 랜덤 진동특성 (Random Vibration Characteristics of Fruits in Packaging System for Parcel Delivery Service)

  • 정현모;김수일
    • 한국포장학회지
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    • 제21권2호
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    • pp.67-71
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    • 2015
  • Shock and vibration inputs are transmitted from the transporting vehicle through the packaging to the fruit during the parcel delivery service. The vibration causes sustained bouncing of fruits against each other and the container wall. The steady state vibration input may cause serous fruit injury, and the damage is particularly severe if the fruits are bounced at its resonance frequency. The determination of the resonance frequencies of the fruits and vegetables may help the packaging designer to determine the proper packaging system providing adequate protection for the fruits, and to understand the complex interaction between the components of the fruits when they relate to expected transportation vibration inputs. To analyze the vibration properties of the apples for optimum packaging design during transportation for parcel delivery service, random vibration tests were carried out. In the random vibration test, the resonance frequency and PSD of the apples in packaging system for parcel delivery service in the test were in the range of 13 to 99 Hz and $0.0143{\sim}0.0923G^2/Hz$.

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시멘틱 웹 서비스 합성의 요구사항 분석 (Analyzing of Requirements for Semantic Web Service Composition)

  • Byeong-Seok Choi;Hyeun-Sool Hong;Sung-Kook Han
    • 한국컴퓨터산업학회논문지
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    • 제4권10호
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    • pp.655-672
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    • 2003
  • 웹 서비스는 현재의 웹 시스템 구조 위에 한 단계 더 나은 수준의 새로운 서비스를 보장한다. 그러나 웹 서비스의 잠재력을 활용하기 위해서는 웹 서비스들에 대한 적절한 서술방법이 개발되어야 한다. 웹 서비스 합성을 서술하기 위한 최근의 연구들을 보면, 서비스의 자동적이고 선언적인 서비스의 조합을 가능하게 하는데 요구되는 중요한 요소들이 부족하다 본 논문에서는 웹 서비스 합성분야의 현재의 기술 상태를 명확히 하고, 이것을 완성 시키는데 다음 단계를 정의해주는 지침을 제시하기 위하여 효과적인 시멘틱 웹 서비스 합성을 위한 요구사항을 제시한다. 또한 현재의 연구들이 시멘틱 웹 서비스 합성의 잠재적인 가능성을 어느 정도까지 확장시켜 개발하였는지를 서술하면서, 제시된 요구사항들을 토대로 하여, 이러한 분야의 가장 중요한 연구의 출발점이 되는 EPEL4WS, DAML-S 그리고 WSMF에 대하여 분석할 것이다.

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국제항공화물운송의 법적 규제에 대한 고찰 (A Study of Legal Restrictions on International Air Cargo Services)

  • 이재운
    • 무역상무연구
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    • 제69권
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    • pp.371-388
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    • 2016
  • International air transport for cargo services is a facilitator for various trade sectors and, by itself, an important service industry. Although international air cargo industry is expected to grow continuously, industry stakeholders complain about legal constraints in the industry and demand more liberalized regime. From its birth at the beginning of the 20th century, the airline industry was tightly regulated by governments with a strong tradition of protectionism. In the past few decades, however, protectionism in the airline industry has steadily declined. Indeed, the airline industry is largely in the process of liberalization. Interestingly, it has been easier to liberalize air cargo service than passenger service. Indeed, states have traditionally shown far more willingness to provide market access for foreign carriers carrying cargo than passengers. Given the impact of air cargo service in a state's wider economy and own characteristics of cargo services (i.e. air cargo traffic is inherently one-way, unlike passenger traffic, which tends to involve round trips), more liberalized approach is necessary for air cargo services. Among three approaches: bilateral, regional (block-based) and multilateral, it is desirable to adopt a multilateral treaty (a new multilateral all-cargo agreement) so as to harmonize and simplify complicated trade regulations on air cargo services.

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A Study on Public Ethics of Care: Care, Justice and Economics of Social Service

  • Kim, Eun-Jeong
    • 유통과학연구
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    • 제14권10호
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    • pp.39-45
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    • 2016
  • Purpose - This paper explores a new possibility of care ethics for social service. As the needs for care have been growing rapidly in various social fields, 'care' became an important concept in envisioning a welfare state. However, due to the lack of proper ethics and political stance applied to the newly arisen needs and challenges, there exist lots of confusions and difficulties. Research design, data, and methodology - Introducing the feminist ethics of care, this paper examines the relationship of care and justice in social service. As a main research perspective, this study has focused on Kittay's public ethics of care and Tronto's political ethics of care. Results - Drawing on the main research perspective, this study discusses on the necessity of a political conceptualization for an integrative care ethics. In the process, The specialty and professionality of care work as a relational labor was reconsidered. Kittay's care ethics provides a persuasive justification for social support for care workers as well as care receivers, and Tronto's ethics shows us the role of care politics for democratic citizenship. Conclusions - Tronto's ethics of care with Kittay's gives us valuable insights to envision a new public ethics for social service that takes into account both care and justice properly.

Moving From Traditional to Society 5.0: Case study by Online Transportation Business

  • MASHUR, Razak;GUNAWAN, Bata Ilyas;FITRIANY, FITRIANY;ASHOER, Muhammad;HIDAYAT, Muhammad;ADITYA, Halim Perdana Kusuma Putra
    • 유통과학연구
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    • 제17권9호
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    • pp.93-102
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    • 2019
  • Purpose - Capturing the shifting consumer behavior perspective on online transportation network performance in Indonesia, this study aims to empirically examine the impact of electronic customer relationship management (e-CRM) and e-service quality on customer e-satisfaction and e-loyalty. Research design, data, and methodology - A quantitative approach was applied, and then we determined the respondents who met the predetermined criterion by using purposive sampling method. In total, 167 online transportation customer in Indonesia participated in this electronic questionnaire survey. To tested the collected data, Partial Least Square (PLS) - (SEM) analytical tools were employed. Results and Findings - There are five hypotheses proposed in this study and state that only one hypothesis is rejected, The dominant relationship between variables in the hypothesis is shown in the variable relationship of e-service quality on e-satisfaction. CRM, Service Quality, Satisfaction and Loyalty implemented comprehensively in cyberspace provides a clear picture for academics but also for practitioners who are struggling in the service industry that specifically appoints online transportation business. The findings of this research provide both managerial and theoretical implications to maintain customer e-loyalty in online transportation network business environment in Indonesia.