• Title/Summary/Keyword: service state

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A Study on the Improvement Plan of Business District Information System

  • Song, Ha-Ryeong;Kim, Young-Ki;Kim, Seung-Hee
    • Journal of Distribution Science
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    • v.14 no.6
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    • pp.27-37
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    • 2016
  • Purpose - This study aims to suggest a developmental direction to small enterprisers who start their business. The developmental direction makes the small enterprisers more stable with providing the Business District Information System service, which offers the location and business area's information aimed at pre-enterprisers after analyzing its overcrowded index's current state and problems. Research design, data, and methodology - This research proposes the developmental direction for helping the pre-small enterprisers to have more stability through examining the Business District Information System's-operated by Small Enterprise and Market Service-overcrowded index's current state and problems. Results - This system has drawbacks about giving the start-up overcrowded index as follows: ① non-accurate consultative group for sharing the DB ② providing analysis information, not evaluation information ③ not to anticipate the changes of business types & the flow of business district and perceive the symptom data with providing predictive information. Conclusions - This system should be more publicized through the mass media for making it approachable with collecting the user's opinion and investigating customer satisfaction & the level of awareness.

Qualitative Investigation of Assisted Living Residents′ Foodservice Experience

  • Lee, Kyung-Eun;Carol, W. Shanklin;Huang, Hui-Chun
    • Journal of Community Nutrition
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    • v.6 no.1
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    • pp.42-47
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    • 2004
  • The purpose of the study was to investigate assisted living residents' perception of foodservice experience using a qualitative approach. A total of 14 residents who lived in assisted living units of a continuing care retirement community participated in interview sessions. The interviews were semi-structured with open-ended questions. The interviews were transcribed and coded to identify themes from the responses. The residents perceived the availability of choices, variety of foods, and service positively, but expressed concerns about food preparation, food quality, and repetitive menus. They were particularly concerned with tough and dry meats. The foodservice department should consider the older residents' ability to chew and their changing taste buds when determining quality of food purchased and preparation methods. The residents considered the service pleasing and described it as satisfactory. They stated that the service staff was friendly but needed more training in proper service techniques. Communication between the foodservice department and the residents was an area to be improved. The foodservice department should increase the residents' involvement in the menu planning and evaluation of the foodservice on a routine basis. Foodservice managers and dietitians working for the older adults can utilize the findings of the study to identify strategies to improve foodservice at their facilities

Qualitative Investigation of Assisted Living Residents′ Foodservice Experience

  • Lee, Kyung-Eun;Carol W. Shanklin;Huang, Hui-Chun
    • Journal of Community Nutrition
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    • v.6 no.1
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    • pp.41-47
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    • 2004
  • The purpose of the study was to investigate assisted living residents' perception of foodservice experience using a qualitative approach. A total of 14 residents who lived in assisted living units of a continuing care retirement community participated in interview sessions. The interviews were semi-structured with open-ended questions. The interviews were transcribed and coded to identify themes from the responses. The residents perceived the availability of choices, variety of foods, and service positively, but expressed concerns about food preparation, food quality, and repetitive menus. They were particularly concerned with tough and dry meats. The foodservice department should consider the older residents' ability to chew and their changing taste buds when determining quality of food purchased and preparation methods. The residents considered the service pleasing and described it as satisfactory. They stated that the service staff was friendly but needed more training in proper service techniques. Communication between the foodservice department and the residents was an area to be improved. The foodservice department should increase the residents' involvement in the menu planning and evaluation of the foodservice on a routine basis. Foodservice managers and dietitians working for the older adults can utilize the findings of the study to identify strategies to improve foodservice at their facilities.

The optimal system for series systems with warm standby components and a repairable service station

  • Rashad, A.M.;El-Sherbeny, M.S.;Gharieb, D.M.
    • International Journal of Reliability and Applications
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    • v.11 no.2
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    • pp.89-106
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    • 2010
  • This paper deals with the reliability and availability characteristics of three different series system configurations with warm standby components and a repairable service station. The failure time of the primary and warm standby are assumed to be exponentially distributed with parameters ${\lambda}$ and ${\alpha}$ respectively. The repair time distribution of each server is also exponentially distributed with parameter ${\mu}$. The breakdown time and the repair time of the service station are also assumed exponentially distributed with parameters ${\gamma}$ and ${\beta}$ respectively. We derive the reliability dependent on time, availability dependent on time, the mean time to failure, $MTTF_i$, and the steady-state availability $A_i$(${\infty}$) for three configurations and perform comparisons. Comparisons are made for specific values of distribution parameters and of the cost of the components. The three configurations are ranked based on: $MTTF_i$, $A_i$(${\infty}$), and $C_i/B_i$ where $B_i$ is either $MTTF_i$ or $A_i$(${\infty}$).

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A MULTI-SERVER RETRIAL QUEUEING MODEL WITH POISSON SIGNALS

  • CHAKRAVARTHY, SRINIVAS R.
    • Journal of applied mathematics & informatics
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    • v.39 no.5_6
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    • pp.601-616
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    • 2021
  • Retrial queueing models have been studied extensively in the literature. These have many practical applications, especially in service sectors. However, retrial queueing models have their own limitations. Typically, analyzing such models involve level-dependent quasi-birth-and-death processes, and hence some form of a truncation or an approximate method or simulation approach is needed to study in steady-state. Secondly, in general, the customers are not served on a first-come-first-served basis. The latter is the case when a new arrival may find a free server while prior arrivals are waiting in the retrial orbit due to the servers being busy during their arrivals. In this paper, we take a different approach to the study of multi-server retrial queues in which the signals are generated in such a way to provide a reasonably fair treatment to all the customers seeking service. Further, this approach makes the study to be level-independent quasi-birth-and-death process. This approach is different from any considered in the literature. Using matrix-analytic methods we analyze MAP/M/c-type retrial queueing models along with Poisson signals in steady-state. Illustrative numerical examples including a comparison with previously published retrial queues are presented and they show marked improvements in providing a quality of service to the customers.

Establishment of an Incentive System for Prohibition of Lending Firefighting Qualifications and Rental Agencies

  • Kong, Ha-Sung
    • International Journal of Advanced Culture Technology
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    • v.7 no.3
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    • pp.97-102
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    • 2019
  • This study suggests a solution of an incentive system from the viewpoint of the external effect on the renting of firefighting qualifications and on rental agencies. Currently, the Human Resources Development Service of Korea does not have a penalty for neglecting to perform a search into qualification lending and rental agencies. In the short term, the penal clause should be strengthened so that companies and qualification holders cannot borrow or lend their qualifications. In addition, the Human Resources Development Service of Korea will increase the number of personnel dedicated to investigating the loaning of qualifications. It is necessary for the government to establish a penalty for neglecting to investigate the lending of qualifications for the Human Resources Development Service of Korea. In the long term, the state needs to make only minimal regulations. Also, the state needs to make companies and qualification holders feel like they benefit more when they are not borrowing or lending qualifications. The anticipated effect of this study is that the government will intervene appropriately by applying firefighting qualifications according to market principles. It can also be used as a basis for the revision of related laws on the renting of national technical qualification certificates and the investigation of rental agencies.

A Heuristic Search Planner Based on Component Services (컴포넌트 서비스 기반의 휴리스틱 탐색 계획기)

  • Kim, In-Cheol;Shin, Hang-Cheol
    • The KIPS Transactions:PartB
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    • v.15B no.2
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    • pp.159-170
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    • 2008
  • Nowadays, one of the important functionalities required from robot task planners is to generate plans to compose existing component services into a new service. In this paper, we introduce the design and implementation of a heuristic search planner, JPLAN, as a kernel module for component service composition. JPLAN uses a local search algorithm and planning graph heuristics. The local search algorithm, EHC+, is an extended version of the Enforced Hill-Climbing(EHC) which have shown high efficiency applied in state-space planners including FF. It requires some amount of additional local search, but it is expected to reduce overall amount of search to arrive at a goal state and get shorter plans. We also present some effective heuristic extraction methods which are necessarily needed for search on a large state-space. The heuristic extraction methods utilize planning graphs that have been first used for plan generation in Graphplan. We introduce some planning graph heuristics and then analyze their effects on plan generation through experiments.

An Analysis of Pre-Service Science Teachers' Argument Structures, the Factors Affecting the Practice of State Change Experiment in 7th Grade and Cognition of Pre-Service Education (중학교 1학년 상태변화 실험수행과정에서 나타난 예비과학교사의 논증구조 및 이에 영향을 미치는 요인과 예비교사교육에 대한 인식 분석)

  • Paik, Seoung Hye;Son, Su Hee
    • Journal of The Korean Association For Science Education
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    • v.34 no.3
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    • pp.197-206
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    • 2014
  • The purpose of this study is to research pre-service chemistry teachers' inquiry ability and perception on inquiry by analyzing their argument structure. Nine graduating senior students have participated in this study. They have experimented with mass change during state change, which is included in 7th grade science textbook. We have analyzed pre-service teachers' experimental reports using Toulmin's argument model. Also, we have researched their views on science and experiments through questionnaires and semi-structured interviews. As results show, various factors have affected pre-services' argument structures; lack of science knowledge and inquiry ability, belief about error, and additive data. This study shows that pre-service teachers' inquiry abilities is insufficient, and it is necessary to review rearrangement of pre-service science teacher curriculum in order to offer inquiry experiments in teacher education program.

The Research of the Satisfaction and Current State with Repair Service of Assistive Technology Devices for the Disabled (장애인보조기구 수리서비스 현황 및 만족도에 관한 연구)

  • Kim, Deok-Ju;Yang, Yeong-Ae
    • The Journal of the Korea Contents Association
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    • v.16 no.6
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    • pp.481-492
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    • 2016
  • The purpose of this study is to investigate the satisfaction with repair service of assistive technology devices for the disabled and the current state of the service, find the problems of the repair service, and to seek an effective development plan. This study had been conducted from July to October, 2015, with 750 disabled, and 280 completed questionnaires were returned and analyzed. Among assistive technology devices, the devices that required repair most were mobility devices. Repair was made mostly in purchase agencies and the repair institute. In the satisfaction survey, the causes for somewhat dissatisfaction were long repair time and complicated repair application and procedure. With regard to the central government's roles to active repair service for assistive technology devices, it was found that it was very necessary to expand the promotion of repair support business, come up with the criteria about repair support items and support amount, and establish the legal system to repair assistive technology devices. Therefore, in order to provide more effective and systematic repair service for assistive technology devices, it will be necessary to establish repairing process of assistive technology devices and standardization of costs that repair assistive technology devices.

Performance Analysis of a Congestion cControl Mechanism Based on Active-WRED Under Multi-classes Traffic (멀티클래스 서비스 환경에서 Active-WRED 기반의 혼잡 제어 메커니즘 및 성능 분석)

  • Kim, Hyun-Jong;Kim, Jong-Chan;Choi, Seong-Gon
    • Journal of the Institute of Electronics Engineers of Korea CI
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    • v.45 no.5
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    • pp.125-133
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    • 2008
  • In this paper, we propose active queue management mechanism (Active-WRED) to guarantee quality of the high priority service class in multi-class traffic service environment. In congestion situation, this mechanism increases drop probability of low priority traffic and reduces the drop probability of the high priority traffic, therefore it can improve the quality of the high priority service. In order to analyze the performance of our mechanism we introduce the stochastic analysis of a discrete-time queueing systems for the performance evaluation of the Active Queue Management (AQM) based congestion control mechanism called Weighted Random Early Detection (WRED) using a two-state Markov-Modulated Bernoulli arrival process (MMBP-2) as the traffic source. A two-dimensional discrete-time Harkov chain is introduced to model the Active-WRED mechanism for two traffic classes (Guaranteed Service and Best Effort Service) where each dimension corresponds to a traffic class with its own parameters.