• Title/Summary/Keyword: service policy

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Analysis on universal service of mobile data (무선 데이터 서비스의 보편적 요금제 도입에 대한 고찰)

  • Jung, Nakwon;Kim, Sung-Wook
    • Journal of Digital Convergence
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    • v.16 no.1
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    • pp.1-11
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    • 2018
  • The primary purpose of this study is to investigate whether Moon Jae-in administration's universal service policy of mobile date to lower communications fares can be justified. To do so, this work takes a look into the key features of mobile data in our society based on a theoretical perspective as well as a practical point of view. Also, it attempts to figure out whether mobile data service should be included in the scope of universal service in Korea by analysing the key features of mobile data and rethinking the basic concepts of universal service. As a result, this work reaches a conclusion that the government should reconsider universal service policy of mobile date and reform a universal service system in a different way.

Research on pre-service teachers' perceptions of smartphones for educational use and suggestions for school policy (스마트폰의 교육적 활용에 대한 예비교사의 인식 및 학교정책 개선방안 연구)

  • Lim, Keol;Lee, Dong Yub
    • Journal of Digital Convergence
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    • v.10 no.9
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    • pp.47-57
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    • 2012
  • This study was conducted to investigate the pre-service teacher's perception of the possibility of using smartphones in the classroom, moreover, to confirm the policy related to using smartphones in schools. For the objectives, this study, firstly, investigated the pre-service teacher's awareness of having cellphones in the classroom, secondly, analyzed the pre-service teacher's opinion of using smartphones for educational objectives and elements for those investigated objectives, finally, investigated the school policy for educational objectives of using smartphones. The participants of this study were 146 pre-service teachers among three universities in Seoul. The results showed that the pre-service teachers opposed using cellphones in the classroom. Next, it was found that most of them had smartphones and they knew how to use them effectively. For the aspects of educational use of smartphones, they recognized that smartphones could be used as a smart educational tool, an efficient teaching and learning tool, and an assistant tool for teaching and learning. In order to use smartphones for the investigated educational tools, the learning contents, the ways of teaching and learning, and the technical support of the school should be prepared. Finally, the pre-service teachers thought that the school policy should be changed in order to use smartphones for educational objectives, and the school policy with regard to using smartphones in the classroom should be decided by the teachers. Most of all, for the educational use of smartphones, the pre-service teachers believed that the change of the students' perception was the most significant.

A Study on Forecasting the Diffusion of Certified Testing Service Institutions and Direction of Policy Making in Defense Industry (방산분야 공인시험기관의 수요확산 예측 및 정책 방향 연구)

  • Lee, Yong-Hak;Cho, Hyun-Ki;Kim, Woo-Je;Kang, Cho-Rong
    • IE interfaces
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    • v.25 no.2
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    • pp.255-263
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    • 2012
  • In order to ensure the reliability and specialty of weapon system test results, a policy of extending certified testing service institutions has been driven by applying accreditation system of the ones in defense industry. Bass and Logistic models are used to apply the policy effectively and forecast the diffusion pattern of certified testing service institutions. The parameters for diffusion forecast are estimated using the diffusion pattern of certified testing service institutions in non-defense industry, and these are applied to forecast the diffusion of certified ones in defense industry. Coefficients of innovation and imitation of Bass model are analyzed to derive the factors influencing the early adoption and diffusion patterns. The more increasing the coefficients, the earlier adoption occurred. Diffusion pattern due to coefficient of imitation, internal factor, has larger effect on sensitivity of diffusion pattern. This means that the self recognition of necessity is more effectively worked than the policy or regulations driven by government.

A Study on Need Analysis for User-Customized Policy Information Services (이용자맞춤형정책정보서비스 수요분석 연구)

  • Kwak, Seung-Jin;Noh, Younghee;Kim, Dong-Seok
    • Journal of the Korean Society for Library and Information Science
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    • v.49 no.2
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    • pp.75-109
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    • 2015
  • This study proposed to develop a model for user-customizable policy information services, based on an assessment of policy users' demands and a case analysis of customized services. To do this, we analyzed literature related to user customized services, performed case studies, and carried out a survey targeting policy information consumers. In this way, this study suggested that information retrieval and data offerings, reference information services, policy information network services, library marketing services, and personalized service are details which user-customizable policy information services must provide.

Service Quality and Store Satisfaction according to Apparel Store Types (의류점포 유형에 따른 서비스품질과 점포만족도)

  • 홍금희
    • Journal of the Korean Society of Clothing and Textiles
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    • v.24 no.5
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    • pp.760-771
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    • 2000
  • The main objective of this study were to develop the scale for measuring service quality and to identify the differences of service quality among apparel store types(department store, fashion specialty store and national brand independent store). Data were collected from 463 subjects who finished their shopping with a self-administered questionnaire. The results were as follows; 1. As a result of factor analysis, seven dimensions were identified for service quality: VMD, store atmosphere, pleasant enviornment, product assortment, store policy, salesperson's assurance, and salesperson's responsiveness dimensions. The first five dimensions and the last two dimensions were corresponded to store service and sales service respectively. Those dimensions explained 56.56% of service quality. Especially the salesperson's assurance had the most explaining power. 2. The fashion specially store was evaluated as the highest in five dimensions of store service, whereas the department store was evaluated as the lowest in the pleasant environment dimension. 3. Store policy, salesperson's assurance, store atmosphere, and VMD dimensions explained 38% of store satisfaction.

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ADesign and Implementation of Policy-based Network Management System for Internet QoS Support Mobile IP Networks (인터넷 QoS 지원 이동 IP 망에서의 정책기반 망 관리 시스템 설계 및 구현)

  • 김태경;강승완;유상조
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.29 no.2B
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    • pp.192-202
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    • 2004
  • In this paper we have proposed policy-based network management system architecture for Internet QoS support Mobile IP networks that is divided into four layers(application layer, information management layer, policy control layer, device layer), then we propose an implementation strategy of policy-based network management system to enforce various control and network management operations and a model of policy server using SCOPS(Simple Common Open Policy Service) protocol that is developed in this research. For policy-based mobile IP network management system implementation, we have derived four policy classes(access control, mobile IP operation, QoS control, and network monitoring) and we showed operation procedures for each policy scenarios. Finally we have implemented Internet QoS support policy-based mobile IP network testbed and management system and verified out DiffServ policy enforcement behaviors for a target class service that is arranged a specific bandwidth on network congestion conditions.

Mobile Government Service Classification and Policy Implications (모바일 전자정부 서비스 유형분류에 따른 국내외 현황 분석 및 발전방향)

  • Seo, Yong-Won;Kim, Tae-Ha
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.11 no.4
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    • pp.1475-1482
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    • 2010
  • This paper aims at finding the policy implications of mobile government services based on the comparison of domestic and foreign cases. We developed a framework for the classification of mobile government services and examined the domestic and foreign mobile government services to identify policy implications and dynamic trends of the mobile government. In the policy perspective, we suggest customer-centric service redesign, extensive adoption of mobile service solutions, and new service development reflecting new mobile trends.

How to Foster Digital Payment Service for Millennials and Generation Z? (MZ 세대의 디지털 결제 서비스의 결정요인)

  • Cho Yooncheong;Oh Sanggune
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.19 no.3
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    • pp.45-60
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    • 2023
  • The purpose of this study is to explore factors that affect millennials and generation Z customers' perception on intention to recommend to use the digital payment services and invesetigate factors that affect perception on sustainable growth of the digital payment services. This study applied the following research questions: i) how perceived brand value, easy to use, personalization, open to public, and social value affect intention to recommend to use the digital payment services and ii) how perceived public policy, promotional strategy, and prspects affect intention to recommend to use the digital payment services to others. This study conducted an online survey. This study applied factor, ANOVA, and regression analysis to test hypotheses. The results of this study found that effects of personalization, open to public, and social value on intention to recommend the service showed significance in the case of millennials, while effects of brand value, easy to use, and open to publis on intention to recommend the service showed significance in the case of generation Z. The results provide managerial and policy implications on how to apply better strategies and pepare policies to enhance adoption of the digital payment service in cases of millennials and generation Z.

A Study on Modeling a Unified Policy Information Service System in Korea (정책정보통합서비스시스템 구축 모형에 관한 연구)

  • Hong, Hyun-Jin;Noh, Young-Hee
    • Journal of the Korean Society for Library and Information Science
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    • v.42 no.1
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    • pp.95-125
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    • 2008
  • Despite huge significance of public policy information to a country and its people, it seems that Korean government lacks a nationwide service that specializes in managing those information. Nowadays the organization of the central government is very complicated and the amount of information and data they are producing is massively growing. Naturally, without any advanced knowledge, it is not easy to find the information you want from the government information service. Besides, government publications are scattered and not under control of unified collection. This study suggests an efficient policy information service model that can i) provide stepping stones for a competent knowledge-based government by providing necessary information for policy-making process in government ministries and public organizations, ii) build national policy information infrastructure by incorporating policy-related information dispersed over different ministries, and iii) identify new approaches to improve policy information services.

Influence of Public R&D Information Service Image on the Value and Satisfaction of Users

  • Lee, Sun Young;Suh, Sanghyuk
    • Asian Journal of Innovation and Policy
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    • v.6 no.2
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    • pp.192-205
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    • 2017
  • The aim of this study is to investigate the relative impact of the image of information service on customer's perceived value and satisfaction of R&D information. It also seeks to assess the moderating effect of service users' skills on the value of the service image on the customer. For this purpose, a field study was conducted on users of a public R&D information service called NTIS (National Technology Information Service) in Korea. The findings show that the information service image has a significant impact on customers' perceived value and satisfaction. In addition, customers' perceived value is found to be an important indicator in strengthening customer satisfaction. Findings also reveal that individual personal computer skills moderate the relationship between service image and information value. Further research is needed to strengthen the independent variable in view of the increasing pressure to improve public service quality and customer management.