• 제목/요약/키워드: service policy

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우리나라 전화서비스 시장의 경쟁확립을 위한 요금정책 연구 (A Study on Pricing Policy for Consolidata Competition on the Telephone Service Market in Korea)

  • 조용환;옥주영;최승묵
    • 한국통신학회논문지
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    • 제23권6호
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    • pp.1627-1638
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    • 1998
  • 본 논문에서는 현재 우리나라의 상황에서 경쟁체제에 적합한 효과적인 전화요금정책을 외국의 사례로부터 도출해 보았다. 특히 비대칭 요금규제 정책의 목표가 신구 사업자의 시장점유율에 있다고 보았을 때, 주어진 목표의 달성을 위해 지배적 사업자와 신규 사업자간의 요금격차가 어느 수준이어야 하는가를 경험적 분석을 통해 알아보았다. 시뮬레이션 결과는 우리나라의 통신산업 구조하에서 빠른 시일 내에 지배적 사업자가 존재하지 않는 시장구조가 되기 위해서는 급속한 전화서비스 수요의 증가가 이루어져야 함을 보였다. 또한 경쟁확립을 위해서는 지배적 사업자인 한국통신을 시급히 민영화하여야 하고 이와 더불어 시내전화 사업과 시외전화 사업을 회계분리 하여야 한다.

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서비스본질 기반의 서비스산업 정책방안 (A Study on Service Industry Development Policy by Service Nature)

  • 김현수
    • 서비스연구
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    • 제7권1호
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    • pp.15-26
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    • 2017
  • 본 연구는 서비스산업 육성정책의 방향을 서비스의 본질 관점에서 연구하였다. 서비스산업의 범위가 넓고 업종이 다양하기 때문에, 서비스의 본질과 특성을 고려하지 않고 개별적인 산업의 특성을 중심으로 발전전략을 수립하면 한정된 시각을 가지게 되어 큰 발전을 추구하기 어렵다. 더구나 산업간 경계가 해체되는 현대 경제에서 중요한 변화를 간과할 수 있다. 또한 서비스산업간의 시너지를 추구하기 어렵고 개별산업의 혁신적 발전을 추구하기도 어렵다. 따라서, 각 개별서비스산업은 모두 서비스라는 공통적인 재화를 가진 산업임을 인식하여, 서비스의 본질 차원을 고려하여 발전전략을 설계할 필요가 있다. 본 연구는 서비스의 관계성, 쌍방향성, 수평성, 조화성 본질과 서비스의 무형성, 비분리성, 비일관성, 무재고성 특성을 반영하여 개별 서비스산업의 육성 전략을 도출해내는 시범연구로 수행되었다. 개별 서비스산업에서의 향상된 발전전략 수립과 정부의 발전정책 개발에 활용될 수 있을 것이다.

The Effects of the change in Telecommunication Regulation on Incentive for Network Investment and Innovation - Based on Korean Telecommunications Regulation Changes-

  • Jung, Choong Young;Jung, Song Min
    • Asian Journal of Innovation and Policy
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    • 제1권2호
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    • pp.148-167
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    • 2012
  • This paper analyzes the impact of the change in telecommunication regulation changes including the unification of telecommunication service on network investment. The unification of telecommunication service plays a role of separating behavior regulation from entrance regulation and reducing entrance constraints. Therefore, it is expected that the market spillover effect is high through the improvement of behavior regulation. In addition, the effects of the other regulation changes in the 2010 Telecommunications Business Act revision are analyzed. This paper discusses critical factors affecting the decision making process in respect to the firm level and analyzes the impact path guiding investment and innovation. The key findings are as follows. First, the impact of entrance deregulation depends on the intensity of deregulation. If the intensity is not high, this regulation increases the incentive on investment and innovation. However, if the intensity is high as shown in abolishing of licensing, it affects the incentive negatively. Second, if interconnection regulation focuses on existing facilities or the intensity is not strong, this light handed regulation might increase investment and innovation. However, if interconnection obligation is expanded to the facility not constructed or the facility applying new technology, this regulation might deteriorate investment. Third, price deregulation increases the competition of service but it also increases the business opportunity, which means positive effect on investment. Finally, the paper proposes the guideline for telecommunications policy.

출산여성의 산후관리서비스 이용 결정요인과 형평성 분석 (An Analysis on the Determinants and Equity of the Postpartum Care Service Utilization)

  • 사공진;박다혜
    • 보건행정학회지
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    • 제27권4호
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    • pp.304-314
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    • 2017
  • Background: This study aimed to analyze effects of postpartum care services to women after birth, identify the factors affecting their use, and examine the extent of income-related inequality in the postpartum care services utilization and expenditures using Korean Health Panel data between 2010 and 2013. Methods: The panel data of the year 2010-2013 of the 247 women after birth were used. First, EuroQoL-5D was used to evaluate the effects of postpartum care service to women's quality of life. Second, multinominal logistic regression analysis was used to identify determinants of the use of the postpartum care services. Finally, concentration index and HIwv (horizontal equity) index were used to find that the concentration index for the inequality in the use of postpartum care services showed negative sign, which implied pro-rich. Results: The estimation results showed that utilization of the postpartum services has a positive effect on women after birth. Also age, area of residence, and number of household members turn out to be the factors of using postpartum services. And there are inequality in the use of postpartum care services whose HIwv index showed positive sign, which implied pro-rich. Conclusion: Therefore, the government's policy of the postpartum care service is necessary to be expanded and diversified considering the personal characteristics and equity of the women after birth.

서울형 노인요양시설 지정 및 운영을 위한 정책 연구 (A Study on Designation and Management of Seoul-Type Elderly Care Facilities)

  • 김석준
    • 의료ㆍ복지 건축 : 한국의료복지건축학회 논문집
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    • 제19권4호
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    • pp.19-28
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    • 2013
  • Purpose: The purpose of this study to assess long-term care facilities in Seoul and certificate Seoul-type elderly care facilities. After certification, Seoul city can provide certificated facilities with budget and support to improve service quality. Methods: Questionnaires to elderly care facilities experts and field surveys to facilities in Seoul have been conducted for the data collection. Results: The result of this study can be summarized into three points. The first one is that a direction of operation for Seoul-type elderly care facilities is to improve manpower and provide special program for enforcing quality assurance. The second one is that this study provide index of evaluation for Seoul-type elderly care facilities. The indexes include management, facility environment and safety, service delivery process, and service results. The third one is that management plan for this policy should be carried out. The management plan include demonstration project, opinion research. Implications: Seoul-type elderly care facilities can have positive effects on quality of service. For the introduction of this policy, Seoul city and autonomous Gu have to make careful preparations for this policy.

수학교육 관련 교사 연수 현황 분석을 통한 정책 방안 모색 (On the Analysis and Policy Alternatives of an In-Service Teacher Training on Mathematics Education)

  • 이환철;장미숙
    • 한국학교수학회논문집
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    • 제15권1호
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    • pp.171-182
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    • 2012
  • 본 연구는 수학교육 관련 교사 연수 현황을 분석하고 정책적 보완 방안을 모색하고 하였다. 이를 위해 16개 시도교육청으로부터 2010년, 2011년 수학교육 관련 교사 연수 현황 자료를 제출받아 분석하였다. 연구 결과, 시도교육청 연수 담당자 협의회를 통해 연수의 양적 질적 성장을 도모해야 하고, 연수대상자 특성에 적합한 맞춤형 연수 프로그램이 개발 보급되어야 하며, 필요한 경우 의무 연수와 같은 정부의 정책적 지원이 필요함을 알 수 있었다.

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Virtual Reality 콘텐츠 제작 유형이 고객 만족에 미치는 영향 (The Effect of Virtual Reality Content Production Types on Customer Satisfaction)

  • 이동선;임대현;김경환;최정일
    • 품질경영학회지
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    • 제48권3호
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    • pp.433-451
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    • 2020
  • Purpose: The purpose of this study is to investigate how the type of virtual reality content production affects the interaction and immersion that is a virtual reality characteristic, and to provide the platform companies and content producers with the basic information necessary to provide the production and service of content suitable for VR characteristics. Methods: Based on the data collected in the survey, multiple regression analysis and hierarchical regression analysis were used. The measurement tools used in this study were studied through three-dimensional composition, including the characteristics and interaction and immersion of content produced in 2D, 3D and 360°, which are elements of virtual reality characteristics. Results: The results of this study are as follows. Among the types of content production, content produced with 2D and 360 technologies was found to affect immersion, while content produced in 3D affected interaction. Motion sickness has been investigated to affect both immersion and interaction. Conclusion: Service-provided platform enterprises and content-making enterprises should consider content-making and providing services that suit service characteristics and purposes, taking into account the characteristics of interaction and immersion in content-making investment and service delivery.

의료서비스산업의 산업연관분석 (Input-Output Analysis on the Medical Service Industry between Korea and Japan)

  • 이견직;정영호
    • 보건행정학회지
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    • 제10권1호
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    • pp.126-147
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    • 2000
  • This paper empirically explores the nature of the medical service industry and its various propagation effects on the economy in the input-output model, as revealed by a comparative analysis between Korea and Japan. The main findings of the paper are as follows; First, the growth of medical industry induces above-average effect on employment. Second, the industry is of the characteristics of weak both backward and forward linkage effects implying a 'final demand dependency industry'. When compared with public service sectors, however, the medical services industry shows stronger backward linkage effect than those sectors. Furthermore, it has strong repercussion effects on the goods industries. Third, in order to produce per unit of services, the medical services industry of Korea uses relatively more drugs and medical devices than that of Japan. In general, it has been shown that production structure of medical service industry in Korea is 'hardware-oriented' one; on the other hand, 'software-oriented' in Japan which means that, as intermediate inputs, outsourcing and informatization has been used than those of Korea. From the findings of the paper it could be emphasized that the medical organizations in Korea should put more efforts on shifting the current hardware-oriented production structure to strengthen core competence by enhancing productivity and by outsourcing to improve efficiency of production process. However, the medical organizations in Korea would not have enough incentives for high value-added production structure because they enjoy high operating surplus. Therefore, it would be necessary that government policy should be taken into account of these environments.

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아이돌보미 시범사업평가 및 정책방향 (Evaluation the Childcarer(IDOLBOMI) Demonstration Service and Policy Direction)

  • 변미희;강기정;정희정
    • 가족자원경영과 정책
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    • 제11권2호
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    • pp.67-83
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    • 2007
  • The purpose of this study was to evaluate the childcare support demonstration services and direct policy. The participants for the study were three childcare (IDOLBOMI), three parents who were provided with IDOLBOMI, two practitioners, and three professors related to IDOLBOMI. The data was collected by interview and a phone survey and analyzed qualitatively. The results and several suggestions were follows: First, IDOLBOMI loved to take care of children, felt proud of the job, and thought the work was worthy. The result can help future IDOLBOMI when they are recruited and trained; Second, IDOLBOMI wanted income security at least, which means that the basic activity fee for the IDOLBOMI should be compensated by government; Third, most of the parents who experienced the service were generally satisfied with that, but they wanted the quality of nutrition, hygiene and the quality of play to be developed for children. Therefore, the management of the center and maintenance of education are needed constantly for the IDOLBOMI system; Fourth, the parents who needed the service thought the cost of IDOLBOMI was expensive. Expenditure support should be sought for the parents; Finally, the group of professionals had difficulty in securing the quality of childcare support services. For the future, it is necessary to increase the educational budget, manpower resources, and PR budget for IDOLBOMI.

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필수의료 정책 패키지, 내실화가 관건이다 (The Policy Package Related to Essential Medical Service: The Key Is Elaboration and Solidification)

  • 이선희
    • 보건행정학회지
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    • 제34권1호
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    • pp.1-3
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    • 2024
  • 최근 필수의료에 대한 접근성 문제가 중요한 사회적 현안이 되고 있다. 정부는 필수의료 제공체계를 강화하기 위해 '필수의료 정책 패키지'를 종합적 대안으로 제시하고 2028년까지 10조 원 이상의 재원을 투입하겠다고 천명하였다. 의료체계의 틀을 바꾸는 중요한 내용을 담고 있는 만큼, 정책 추진 시 고려해야 할 몇 가지 논점을 제시하고자 한다. 첫째, 의사인력양성시스템 설계 시 정쟁화를 막는 기전이 강구되어야 한다. 둘째, 전공의 의존도를 줄이고 전문의 중심 병원으로 전환하는 것은 전공의 양성비용을 사회가 부담하는 한편, 전문의 서비스에 대한 대가로 고비용을 지불한다는 것을 의미한다. 이러한 변화로 인한 비용을 사회가 지불할 용의가 있는지를 숙고하고 적절하게 예산이 마련되어야 한다. 셋째, 세부 정책수단들 중 공유형 진료체계나 지역네트워크사업 등은 개념적 논의 수준에 있기 때문에 다양한 쟁점들이 내실 있게 검토되어야 하며, 국내 의료체계의 여건에 적합하도록 중장기적으로 검토해갈 필요가 있다.