• Title/Summary/Keyword: service methods

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A Performance Comparative between WAP Service and JAVA Wireless Internet Service (무선 인터넷의 WAP 기반 서비스와 자바 기반 서비스간의 성능 비교)

  • 오기욱
    • Journal of the Korea Society of Computer and Information
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    • v.8 no.2
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    • pp.122-128
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    • 2003
  • There are many development methods to implement wireless internet service. These methods are WAP(Wireless Application Protocol) based services and Java based service WAP based service has been proposed to support limited convenience for user But Java based service can support many convenience and GUI(Graphic User Interface) and easy to use to access for user. This paper will be propose a WAP based application development method and Java based application development method. As an illustrative experiment, WAP based service and Java based service are used to show performance for each systems.

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Study on Effective Methods for Reducing Leftovers in the Food Service Business & Industry (단체급식소의 잔반량 감량을 위한 효율적인 방법에 대한 연구)

  • 전무영;민혜선
    • Korean Journal of Community Nutrition
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    • v.5 no.1
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    • pp.92-99
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    • 2000
  • A large amount of food waste in known to bring about many problems including environmental pollution. This study was carried out to investigate effective methods for reducing leftovers in the food service business & industry. The reasons for producing leftovers in food service restaurants, customers perferences of foods, cooking methods the degree of saltiness, and serving size were surveyed using questionnaire and the menu was improved based on the customers perferences. Excessively large serving sizes and the unfavorable cooking methods is food service were the main reason for the leftovers of side dish and one=dish foods. Because the largest amount of leftover came from soups & stews, an effective way of reducing leftovers in food service would be to reduce the serving size of soups & stews. Total leftovers was reduced to about 60% after improving menu (p<0.01) and the each leftover or rice, soup&stew, and side dishes was also reduced significantly after improving the menu(p<0.001) The environmental campaign to reduced food waste by bulletin intra-net using personal computers slogans& posters, and new letters was conducted for one week each and then leftovers were measured 9 times for following three weeks regularly. The total amount of leftovers decreased slightly due to the environmental campaign, but the difference was not significant . When we adopted penalty or prize system leftovers were decreased by about 35%(p<0.001) and the penalty system was more effective than the prize system in reducing leftover (p<0.001) When we compared the leftovers under the three services, a tray service was more effective in reducing leftover than complete self-service of partial self-service(p<0.001).

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Analysis of Unobservable RSS Queueing Systems (관측불가능한 임의순서규칙 대기행렬시스템 분석)

  • Park, Jin-Soo;Kim, Yun-Bae
    • Journal of the Korea Society for Simulation
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    • v.17 no.2
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    • pp.75-82
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    • 2008
  • The times of service commencement and service completion had been used for inferring the queueing systems. However, the service commencement times are difficult to measure because of unobservable nature in queueing systems. In this paper, for inferring queueing systems, the service commencement times are replaced for arrival times which can be easily observed. Determining the service commencement time is very important in our methods. The methods for first come first served(FCFS), last come first served(LCFS) queueing discipline are already developed in our previous work. In this paper, we extend to random selection for service(RSS) queueing discipline. The performance measures we used are mean queueing time and mean service time, the variances of two. The simulation results verify our proposed methods to infer queueing systems under RSS discipline.

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Validity and Reliability of a Service Orientation Scale for Health Care Organization (의료기관의 서비스지향성 측정도구의 신뢰도와 타당도 평가)

  • Lee, Myung Ha;Park, Sook Kyoung;Lee, Ok Joo
    • Journal of Korean Academy of Nursing Administration
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    • v.20 no.4
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    • pp.362-372
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    • 2014
  • Purpose: The purpose of this research was to develop and test the validity and reliability of the Service Orientation Scale for Health Care Organization. Methods: The Service Orientation Scale for Health Care Organization, $SERV^*OR$, was developed through forward-backward translation methods. Internal consistency and reliability, construct and criterion validity were calculated using SPSS Statistics WIN 17.0. Survey data were collected from 283 clinical nurses in a general hospital in J province. Results: The Service Orientation Scale for Health Care Organization showed reliable internal consistency with Cronbach's ${\alpha}$'s for the total scale ranging from .85~.91. Factor loading of the 30 items on four sub-scales ranged from .67~.83. The sub scales were named service leadership, service system, customer focus, and service control. Item convergent and discriminant validity were also established for the Service Orientation Scale for Health Care Organization. Criterion validity showed a significant correlation with customer orientation. Conclusion: The findings of the study demonstrate that the Service Orientation Scale for Health Care Organization has satisfactory construct and criterion validity, and reliability and can be used to measure service orientation.

A Study on Service & Advertising Marketing Plan using LBS Smart Mobile Technology based on Delphi Research Method (스마트모바일 LBS 기술을 활용한 서비스와 광고마케팅 방안 연구 - 델파이 조사 기법을 활용 -)

  • Ahn, Jong-Bae
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.13 no.6
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    • pp.281-288
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    • 2013
  • This research is try to find what kind of LBS service & advertising methods are needed and demanded based on LBS technology by Delphi research method. The professional 50 panels are selected and questioned 3 times for what kind LBS service & advertising methods are needed and demanded. Through first questionnaire six category and detail kinds of LBS service & advertising method are found. and through second & third questionnaire degree of need & demand for detail LBS service & advertising methods are found. The result of this research will help to develope LBS industry & advertising industry by making them prepare for demanded LBS service.

Estimating Economic Service Life of Assets by Using National Wealth Statistic (국부 통계조사자료를 이용한 자산별 경제적 감가상각추정에 대한 연구)

  • Cho, Jin-Hyung;Oh, Hyun-Seung;Lee, Sae-Jae;Suh, Jung-Yul
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.30 no.4
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    • pp.170-181
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    • 2007
  • The purpose of computing economic depreciation value is to find valuation of assets closely in line with market prices. The valuation of industrial assets are called Engineering Valuation. The two representative techniques for such valuation are Hulten-Wykoff Method, which estimates real value using regression equations, and T-factor Method devised at Iowa State University. The two are all empirical methods for computing service life (duration period). In this paper, we derived the service life by empirical methods using national wealth statistics, and also by more conventional methods such as original group method and retirement method. The results from each method are compared with one another. We also computed economic service life from these results. In S. Korea where amount of asset value statistics is still insufficient, the most effective method for empirically computing economic service life turns out to be the one using national wealth statistics. In addition, we also present economic relationship between depreciation value computed by using Hulten-Wykoff Method and depreciation value computed by using T-factor Method.

A Study on the Usages of DDS Middleware for Efficient Data Transmission and Reception

  • Jeong, Yeongwook
    • Journal of the Korea Society of Computer and Information
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    • v.23 no.11
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    • pp.59-66
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    • 2018
  • Data Distribution Service(DDS) provides the communications service programmers need to distribute time-critical data between embedded and/or enterprise devices or nodes. In this paper, I propose efficient methods for transmitting and receiving messages of various characteristics in real-time using DDS middleware. For high-frequency characteristic data, I describe several DDS packet types and various default and extended DDS QoS policies. In particular, the batching method is probably the best solution when considering several performance aspects. For large-capacity characteristic data. I will show a method using extended DDS QoS policies, a segmentation and reassembly method, and transmitting and receiving a large-capacity data with low priority method considering network conditions. Finally, I simulate and compare the result of performance for each methods. This results will help determine efficient methods for transmitting and receiving messages of various characteristics using DDS middleware.

Service Life Prediction of Components or Materials Based on Accelerated Degradation Tests (가속열화시험에 의한 부품·소재 사용수명 예측에 관한 연구)

  • Kwon, Young Il
    • Journal of Applied Reliability
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    • v.17 no.2
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    • pp.103-111
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    • 2017
  • Purpose: Accelerated degradation tests can speed time to market and reduce the test time and costs associated with long term reliability tests to verify the required service life of a product or material. This paper proposes a service life prediction method for components or materials using an accelerated degradation tests based on the relationships between temperature and the rate of failure-causing chemical reaction. Methods: The relationship between performance degradation and the rate of a failure-causing chemical reaction is assumed and least square estimation is used to estimate model parameters from the degradation model. Results: Methods of obtaining acceleration factors and predicting service life using the degradation model are presented and a numerical example is provided. Conclusion: Service life prediction of a component or material is possible at an early stage of the degradation test by using the proposed method.

Health-care Service Quality Improvement Using Walk-through Audit (현장실사에 의한 의료 서비스품질 개선방안 모색)

  • Riew, Moon Charn;Shin, Ji Yeon
    • Journal of Korean Society for Quality Management
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    • v.41 no.4
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    • pp.527-539
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    • 2013
  • Purpose: Methods for increasing health-care service quality are considered for a women-centered hospital located on a local city. A walk-through audit is applied to uncover areas for improvement. Methods: A survey questionnaire with 25 questions is constructed based on a service blueprint for a walk-through audit, and a survey is conducted both to patients and service providers to assess a health-care service quality. Frequency analysis, statistical tests and customer-provider analysis are used to analyze surveyed data. Results: According to customer-provider analysis, 6 attributes belong to 'problem unawareness' zone in which they are rated high by service providers but low by patients, and another 6 attributes belong to 'problem awareness' zone in which they are rated low by both groups. These attributes are considered to be improved with priority. Conclusion: Both patient group and service provider group have lots of different perceptions on most attributes that are examined, and the hospital to be studied is, in general, competitive in technical quality and less competitive in functional quality.

Affective quality improving method for service fields by analysing customers' affective sensory responses (감성적 감각반응 분석을 통한 서비스 감성품질 제고 방법)

  • Choe, Jaeho;Park, Sungjoon
    • Journal of Korean Society for Quality Management
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    • v.44 no.4
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    • pp.897-906
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    • 2016
  • Purpose: The purpose of this study was to propose the useful method to improve service affective quality by analyzing customer's service experiences and evaluating the satisfaction of the affective sensual responses to physical stimulus. Methods: While customers were experiencing the service, the customers evaluated the subjective satisfaction for the visual, auditory, tactile, olfactory and gustatory senses on a scale of -3 to 3 at each stage of the service process. The customers described the positive and negative feelings about each sensory stimulus, and explained the reason for the subjective evaluation scores. After experiencing the whole service, customers evaluated the affective quality of the whole service. Results: The proposed method was applied to coffee shops. 35 male and female college students were evaluated for 15 coffee shops in Korea. Multiple regression analysis revealed that auditory and olfactory senses had a greater impact on service affective satisfaction than other senses. Conclusion: This method is useful to identify the factors that affect customer's affective quality and to find the target to improve physical environment more easily than existing methods.