• The Journal of the Korea Contents Association
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• v.19 no.2
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• pp.305-316
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• 2019

This study aims to examine a relationship between creativity and work performance of salespersons, and understand how the relationship between salesperson's creativity and their work performance changed depending on the classification of sales business and the industrial category. An on-line survey was targeted for salespersons who were working in consumer goods sales, industry materials sales, financial business, and service industry. A total number of the completed surveys was 588. According to the study, creativity is an important competency to improve salespersons' work performance. Also, companies should focus on the investment in developing creativity of employees who are in charge of industrial materials sales compared to people in other industrial categories.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.37 no.3
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• pp.75-81
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• 2014

To establish a new creative economy, the worldwide efforts have been made to wriggle out the old economic paradigm after the financial crisis of 2008. When it comes to the limitation of the viability. the start up companies have a high risk of failure. Therefore business incubator (BI) should carry out the role to improve their viability. As for the maximization of the effect on the business incubating services as move in companies, it is important for BI to increase the level of business incubating services by the systemic and scientific measurement. This study showed that the quality of the BI center services was measured by Kano analysis and the previous research as follows. First, BI quality attribute by Timko's customer satisfaction came out into the attractive qualities on the 14 items that amount to the 70% of 20 business incubating services items. It is desirable to perform the strategy for the satisfaction. Secondly, basic business incubating services were interpreted as the one-dimensional quality like incubating spaces, parking facilities, security facilities, industry technology development funds, and incubating managers. Finally, training and educational service was recognized as indifferent quality. Futhermore, the improvement and the limitation of this study as well as the interpretation of analysis results are also provided.

• Asia pacific journal of information systems
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• v.29 no.4
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• pp.615-643
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• 2019

Now is the time for IS scholars to demonstrate the added value of academic theory through its integration with text mining, clearly outline how to implement this for text mining experts outside of the academic field, and move towards establishing this integration as a standard practice. Therefore, in this study we develop a systematic theory-based text-mining framework (TTMF), and illustrate the use and benefits of TTMF by conducting a text-mining project in an actual business case evaluating and improving hotel service quality using a large volume of actual user-generated reviews. A total of 61,304 sentences extracted from actual customer reviews were successfully allocated to SERVQUAL dimensions, and the pragmatic validity of our model was tested by the OLS regression analysis results between the sentiment scores of each SERVQUAL dimension and customer satisfaction (star rates), and showed significant relationships. As a post-hoc analysis, the results of the co-occurrence analysis to define the root causes of positive and negative service quality perceptions and provide action plans to implement improvements were reported.

• The Journal of the Korea Contents Association
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• v.11 no.12
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• pp.884-892
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• 2011

The analysis of the tourist industry in relation to the general industries is of high use as a means to measure an economic effectiveness as the interest in the policy of service industry increases. From the Input-Output Tables of both 2007 and 2008, Inverse Matrix Coefficients, Imports Requirement Coefficients, and Value Added Requirement Coefficients have been derived. As a result of analysis, the main indexes of the industry-related analysis have almost no differences as compared with those of the 1980s. In spite of the reduction in the scope of the tourist industry in this paper, it is estimated that the reason why the above-mentioned result has been derived is that the influence of today's tourist industry grows bigger than that of the past. In the future studies, the agreement on the classification of tourist industry is requested. In addition, all kinds of calculations have to be derived in general, and the general parts of the tourist industry have to be analyzed in details.

• The Journal of Information Technology
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• v.4 no.3
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• pp.125-138
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• 2001

A classification was provided of various business models that are currently found in internet electronic commerce(business-to-business as well as business - to consumer). Some of these models are essentially an electronic re-implementation of traditional forms of doing business, such as e-shops. Many others go far beyond traditional business such as value chain integration and seek innovative ways to add value through information management and a rich functionality. Creating these new business models if feasible on]y because of the openness and connectivity of the internet. This study explored independent and industry-backed current and future business models that are emerging in the B2B electronic market industry, as well as value -added service models for the Net market maker industry, The protected rapid growth of B2B electronic market will cause a highly competitive environment. The B2B electronic market that deliver on real lasting value will dominate and ultimately earn for themselves a long-term Place in the landscape of the new economy.

• Journal of the Korea Safety Management & Science
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• v.7 no.4
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• pp.61-71
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• 2005

Many researches have been focused on the analysis of industry disasters in order to reduce them. As a similar endeavor, this paper provides a propensity analysis of injured people from various industries using classification and regression tree(CART), a data mining algorithm. The sample for this work was chosen from 25,157data related to various industries during one year ( $2003.2\sim2004.1$ ) at Kangwon-Do in Korea. For the purpose of this paper, eight independent variables (injured date, injured time, injured month, type of Injured person, continuous service period, sex, company size, age)are taken from injured person group. According to the analysis result, it is found that five out of the eight factors that are predicted as significant have salient effects. Factors of season, time/hour, day of the week, or month which disasters happened do not show any significant effect. This paper provides common features of injured people. The provided analysis result will be helpful as a starting point for root cause analysis and reduction of industry disasters and also for development of a guideline of safety management.

• Journal of Environmental Health Sciences
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• v.45 no.6
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• pp.605-612
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• 2019

Objectives: This study aims to examine receptor-perceived characteristics of environmental and health damage in areas surrounded by industrial workplaces using environmental complaints collected by local governments in Korea. Methods: The environmental complaint data related to workplaces was collected by local governments at each municipality between the years 2015 and 2017. We analyzed the complaint data from the Busan area by the type of business (industry classification), the content of complaints (odor, smoke, noise, and certain health damage), and the frequency of complaints. Results: Among the workplaces examined, industry categories related to retail and service received the highest frequency of complaints related to noise. On the other hand, complaints of dust and odors were raised in higher frequency against manufacturing industries, indicating that air pollution was the main driver of such complaints. Most of the complaints regarding health effects from industries also contained other complaints, such as odor, noise, and dust. Our results indicate that environmental discomfort can lead to more serious health damage, and should be dealt with more seriously. Further management plans for mitigating discomforts such as noise are necessary. Conclusion: This study can be used as background data for identifying the policy priorities related to vulnerable areas polluted by industry and will contribute to improving the environmental health of residents in identified areas.

• Journal of the Korean Institute of Educational Facilities
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• v.27 no.3
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• pp.25-31
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• 2020

The reasons for studying the case of Japan are as follows. First, the increases in the aged population is similar to the case of Korea, and consumers are aging as the population ages. Second, the structure of industry in Japan is very similar to Korea, which describes the fact that the share of the manufacturing industry decreases but the service industry (e.g., medicine, finance, and insurance) increases. Third, Japan is considered as the best predictive model for forecasting the future of closed schools in Korea because the GNI gross income per capita is relatively close to the one of Korea among the several neighboring countries. The purpose of this study is to analyze the current extent of utilizing closed schools in Japan and, based on the analysis, to provide basic data on the use of closed schools in Korea in the future. The types of closed schools can be classified into education facilities, social welfare facilities, cultural facilities, public sports facilities, income growing facilities, and others. Based on the classification, the analyses of the characteristics of each type for the facilities are presented. and When the utilization status of closed schools in Japan is analyzed, 363 schools were utilized (51.4%) in 2003, means the lowest utilization rate of the target year, after that 4198 schools (70.6%) were utilized in 2015. The utilization ratio is steady increased.

• Fashion & Textile Research Journal
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• v.23 no.6
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• pp.790-798
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• 2021

With digital technology innovation, increased data access and mobile network use by consumers, products and services are changing toward pursuing differentiated values for personalization, and personalized markets are rapidly emerging in the fashion industry. This study aims to identify trends in digital customized automation technology by deriving types of digital customizing and analyzing cases by type, and to present directions for the development of digital customizing processes and the use of technology in the future. As a research method, a literature study for a theoretical background, a case study for classification and analysis of types was conducted. The results of the study are as follows. The types of digital customizing can be classified into three types: 'cooperative customization', 'selective composition and combination', 'transparent suggestion', and automation technologies shown in each type include 3D printing, 3D virtual clothing, robot mannequin, human automatic measurement program, AR-based fitting service, big data, and AI-based curation function. With the development of digital automation technology, the fashion industry environment is also changing from existing manufacturing-oriented to consumer-oriented, and the production process is rapidly changing with IT and artificial intelligence-based automation technology. The results of this study hope that digital customized automation technology will meet various needs of personalization and customization and present the future direction of digital fashion technology, where fashion brands will expand based on the spread of digital technology.

• Journal of Service Research and Studies
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• v.11 no.3
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• pp.98-116
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• 2021

With the advent of the era of the 4th industrial revolution, various factors such as economy, management, and culture are changing in modern society, unlike in the past. Among them, the main characteristic of management is the change from intangible goods to tangible goods, and companies are trying to pursue innovation such as introducing a new management method, converting from manufacturing to service, and expanding technology. However, with regard to human resources, which is becoming the most important for sustainable value creation in a changing era, efforts to enable practical innovation are lacking as they are still in a simple transition. Therefore, in this study, after recognizing the importance of human resources, we verified the relationship between the elements of the human resource in the service economy era according to organizational culture and organizational structure. The relationship between organizational culture and organizational structure by type was verified using the items of human resources, we verified the relationship between the elements of the human resource in the service economy era that were derived and verified in recent research. As a result, there were some significant differences in the image of human resources, we verified the relationship between the elements of the human resource by organizational culture and type of organization, but when the two factors were combined and interpreted, it was found that all of the human resources, we verified the relationship between the elements of the human resource in the service economy era were necessary. However, in order to overcome the limitation that the indicators of this study were limited, it is necessary to continue research through samples that consider various factors in the future and systematic classification by type of organization and industry by industry.