• 한국조리학회지
• /
• 제10권2호
• /
• pp.121-134
• /
• 2004

The research on set menus served at Japanese restaurants at special-rate hotels around Gwangju and Jeonla Province suggests problems and rooms for improvement through examination of the current status of set menus at Japanese Restaurant in hotels of Gwangju and southern Jeonla province, prime cost, and sales volume. Advantageous points of course menus served at Japanese restaurants at hotels are as followings: a variety of courses are available; ingredients can reflect seasonal change; clients are satisfied with food at reasonable cost; and it results in sales increase. Based on such measures, more efforts should be made in order to advance preference and satisfaction with menus, cut back on prime cost, and maximize sales volume.

• International Journal of Reliability and Applications
• /
• 제4권2호
• /
• pp.79-95
• /
• 2003

Manufacturers collect and analyze field reliability data to enhance the quality and reliability of their products and to improve customer satisfaction. To reduce the data collecting and maintenance costs, the amount of data maintained for evaluating product quality and reliability should be minimized. With this in mind, some industrial companies assemble warranty databases by gathering data from different sources for a particular time period. This “marginal count failure data” does not provide (i) the number of failures by when the product entered service, (ii) the number of failures by product age, or (iii) information about the effects of the operating season or environment. This article describes a method for estimating age-based claim rates from marginal count failure data. It uses covariates to identify variations in claims relative to variables such as manufacturing characteristics, time of manufacture, operating season or environment. A Poisson model is presented, and the method is illustrated using warranty claims data for two electrical products.

• 한국철도학회:학술대회논문집
• /
• 한국철도학회 2008년도 추계학술대회 논문집
• /
• pp.352-357
• /
• 2008

Using the artificial sun, namely the BIOSUN, we can control the sun light according to the latitude and longitude and for the seasonal changes and apply that to subway stations. By doing this, we can expect three effects, a. allowing the plants to grow inside the stations which will in turn contribute to improving air purity, controlling humidity, and reducing dust for pleasant environment, b. pleasant environment will foster positive emotional responses of the passengers and that would increase the satisfaction, and c. fostering good service for the citizenry and establishing an environmental friendly image of the Seoul Metro Subway System. The purpose of this thesis paper is to contemplate on the uses of the artificial sun powered by the microprocessor of a Light Emitting Diode (LED) in controlling the light and how the light can be utilized in facilitating photosynthesis that would allow plants to grow inside subway stations.

• 한국지역사회생활과학회지
• /
• 제28권3호
• /
• pp.415-428
• /
• 2017

The purpose of this research was to develop healing food dishes for the vitalization of forest healing tourism in agricultural areas by enhancing satisfaction of food experiences by visitors to Mount Chungnyeong, Jangseong. Results from site visitation by three professors from food-related departments, association opinions, Jangseong-gun policies, and research materials relating to healing foods were applied for the preparatory experimental cooking, and the final dishes were selected through a food demonstration event. As a result of observation during the site visitation, the main dishes of the subject restaurant appeared to be limited to Samchae Bibimbap, Samchae Ddeokgabi, and Korean set menu items, revealing a limited selection for tourists and referencing a failure to induce customer attraction and long-term stay. Development of a menu conforming to the image of forest healing at Mount Chungnyeong is desperately needed. As a result of applying the results of the surveys from visitors to Mount Chungnyeong, the types of dishes preferred appeared to be Korean table d'hote and Bibimbap, and pork was preferred as the $entr{\acute{e}}e$. The characteristics of preferred dishes appeared to be based on tradition and regionality. Thus, Forest Healing Savory Dish, Yellow Health Dish, and Samchae Kalguksu applying the policy direction of the Yellow City, Jangseong-gun and the image of Jangseong-gun based on Confucianism were developed. Tourists may further enhance the effectiveness of forest healing through foods based on dishes by adding traditional taste using seasonal food ingredients and local specialties, which can contribute to the vitalization of forest healing tourism.

• 한국조경학회지
• /
• 제36권4호
• /
• pp.36-47
• /
• 2008

본 연구는 국내 현대조경을 대표하는 공원들을 대상으로 실제 이용자들이 느끼는 만족도, 선호도, 이미지 등을 분석하여 개별 공원의 기능적, 경관적인 차이점과 공통점을 실증적으로 규명하는 것을 목적으로 하였다. 공원시설 유형으로는 관리상태, 공원활동시설, 편의시설, 동선 및 밀도, 조경 및 휴게시설 등으로 구분되었다. 공원이용행태 만족도에 대해서는 대화, 휴식, 한가로움 등에 대해서는 긍정적으로 평가하였고 학습, 체험, 경험 등에 대해서는 부정적으로 평가하였으며, 공원 이용행태의 유형으로는 공원활동, 정서 및 체험, 자연활동 등으로 구분되었다. 공원의 이미지 분석 결과 조사대상 공원은 주로 안정적이고 편안하며 자연적인 느낌의 공간으로 인식하고 있는 것으로 분석되었으며, 자연/조화성 요인, 개방감 요인, 독특성 요인 등의 요인으로 요약되었다. 선호도 조사 결과 전반적으로 양호한 선호를 보이는 것으로 나타났다. 시설만족도, 이용행태, 경관이미지, 선호도 등을 기준으로 공원을 유형화한 결과 다목적공원(일산호수공원, 여의도공원, 하늘공원, 양재천, 올림픽공원), 자연적 요소를 가진 종합공원(선유도공원, 평화의 공원), 개방된 도시공간(서울광장, 청계천), 상대적 개선필요 공원(파리공원, 서울숲), 생태공원(길동자연생태공원) 등의 5개의 유형으로 구분되었으며, 각 유형별 특징에 대한 분석이 진행되었다. 본 연구결과는 수도권에 위치한 공원을 대상으로 한 계절 동안 설문조사의 결과로 일반적인 도시공원의 유형화를 위한 기초연구라고 할 수 있다. 향후 이러한 한계점을 극복하기 위한 보다 다양한 도시공원에 대한 일반적이고 폭넓은 연구가 필요하겠다.

• 한국조경학회지
• /
• 제39권1호
• /
• pp.84-95
• /
• 2011

본 연구의 목적은 공원을 조성하거나 또는 기존의 공원을 재정비할 때 생활체육시설인 야외체력단련기구에 대한 전반적인 이용만족도를 높이기 위한 것이다. 이를 위해 동탄 신도시에 소재한 근린생활권 근린공원에 설치된 야외체력단련 기구를 이용하는 남 녀 150명을 대상으로 이용만족도를 조사하고 분석하였다. 동탄신도시의 공원 중 야외체력단련기구가 설치된 6개의 공원에서 근린생활권 근린공원에 해당하는 개나리공원, 손바닥공원, 큰재봉공원을 대상지로 선정하였다. 이용만족변수에 대한 요인분석을 실시한 결과, 총 4개의 요인이 추출되었다. 그 내용은 주 시설 요인(공원내 적절한 위치 공원과의 연계 배치 야외체력단련기구의 종류 수량), 차양 요인(차양시설, 식재), 관리 요인(관리상태 보수상태), 부대시설 요인(포장 조명시설)으로 정의할 수 있다. 전체만족도와 요인의 회귀분석 결과, 주 시설 요인이 만족도에 가장 큰 영향을 미치고 있었다. 이는 주 시설 요인이 근린공원 야외체력단련기구 만족도를 좌우한다고 할 수 있다. 대상지별 요인에 대한 차이 검증을 통해 주 시설 요인인 공원내 적절한 위치 공원과의 연계 배치 야외체력단련기구의 종류 수량에서 종류와 수량이 많다고 야외체력단련기구의 전체만족도가 높아지는 것이 아니라, 주 시설 요인에 포함된 공원내 적절한 위치 공원과의 연계 배치의 만족도 또한 높아야 전체만족도가 높아지는 것으로 나타났다. 이상과 같은 결과를 감안하면 추후 계획되는 공원의 야외체력단련기구에서는 종류와 수량의 보충뿐만 아니라 공원내 적절한 위치, 공원과의 연계성, 배치를 고려한 공원 계획이 바람직할 것으로 생각된다.

• 마케팅과학연구
• /
• 제19권4호
• /
• pp.1-10
• /
• 2009

本研究的目的是对咖啡店的 "重要性"（顾客在光顾咖啡店以前的感知）和积极或消极的 "满意度"（顾客在光顾咖啡店以后的感受）之间的差距进行分类, 并分析这些差距对对购买行为的影响. 为此, 我使用重要性和满意度之间的差距作为选择咖啡店的解释变量, 并通过使用有序Probit模型（OPM）来实证分析差距对购买行为（整体满意度和愿意到再次光顾）的影响方向和大小. 先前使用IPA的研究评估了差距影响的方向和大小的象限, 但是在分析差距对顾客的影响方面却失败了. 在本研究中, 我评估了积极和消极的差距对顾客满意度和愿意去再光顾的影响. 通过使用OPM,我量化了积极和消极的差距对顾客整体满意度和愿意去再光顾的影响. 每个人的支出, 光顾的频率和购买咖啡的地方对顾客整体满意度有最积极的影响. 光顾的频率, 在每人的支出之后, 然后是购买咖啡的地方对顾客整体满意度有最积极的影响. 因此每个人的支出和光顾的频率对顾客整体满意度有最积极的影响. 这一发现意味着一个在咖啡店每次或每周花费5000韩元的顾客的实际的满意度越高（差距), 其整体满意度和愿意去再光顾就越高. 虽然经济效益对总体满意度和愿意去再光顾有显著影响, 但是大专和大学的学生仍然愿意去咖啡馆并愿意消费5000韩元, 因为他们不只是购买咖啡本身而且将咖啡店作为其他活动的场所, 例如工作, 和朋友见面或是放松的地方. 学院和大学的学生还可以在咖啡店通过个人电脑上网, 看电影, 学习, 因此, 咖啡馆应对顾客提供适当的设施和服务. 咖啡店品牌的积极差距对愿意去再光顾有积极的影响表明顾客满意度越高, 顾客越愿意去再光顾. 另一方面, 这一因素的消极差距意味着顾客满意度越低, 顾客再光顾的意愿也越低. 因此, 在本研究中, 与其他评估的因素相比, 品牌因素对满意度有较大的影响. 鉴于国内咖啡文化变得越来越高级, 大专院校的学生对这一趋势也很敏感, 所以学生有很多可选择的品牌. 在韩国最高级的咖啡店, 外墙是玻璃建造的并可以打开, 内部是充满异国情调的开放式厨房. 这些高级咖啡店作为标志的功能复合大专院校学生的品味. 韩国咖啡店已成为一个文化品牌. 从品牌因素来看, 为了让顾客觉得这些咖啡店是高级的, 高质量的设备和提供更好服务的措施应当建立起来. 韩国咖啡馆作为蓬勃发展的行业品牌竞争加剧的结果表明, 提供与竞争对手不同的额外服务是有必要的. 顾客可以免费使用扫描仪. 另一个可以用来提高品牌的战略是提供和经营为集体学习而准备的讨论会议室. 如果咖啡馆采取这些类型的策略, 学院/大学的学生将更有可能认为他们承担的费用是值得的, 随后, 他们将可能更满足这些咖啡馆的品牌, 并更愿意再次光顾. 性别和学习年数对总体满意度和再光顾的意愿有最消极的营销. 女学生比男学生更容易满足和再光顾. 三, 四年级的学生比一, 二年级的学生更容易满足和再光顾. 喝咖啡的学生, 单独在咖啡店看书, 用笔记本电脑是很容易被注意到的. 高年级学生为了有效地利用时间用于自我发展和寻找工作往往独自光顾咖啡店. 从积极的差距来看, 经济效率这一因素对总体满意度和愿意再光顾有最大的影响. 与咖啡价格一起, 学生实际满意度（差距）越高, 总体满意度和再光顾的意愿也越高. 有消极差距的经济效率队再光顾有消极营销的结果表明较小的消极差距可以让再光顾的意愿更高. 在持续恶化的市场环境中, 坐落在大专院校附近的咖啡店采取诸如积分或会员卡, 和信用卡 公司的战略联盟, 发展套餐菜单或季节菜单和免费咖啡服务这些战略来提高竞争力. 就消极差距而言产品功率也有消极的影响, 这表明较高的负差距会导致较低的再光顾的意愿. 因为还有更多的客户比前几十年, 在这十年里更喜欢咖啡, 新一代的客户, 即学院/大学的学生, 希望除了咖啡还有更重菜单项目. 因此, 咖啡店应当增加配菜项目, 如华夫饼, 糕, 蛋糕, 三明治和沙拉. 例如, 星巴克韩国正在努力加强卖草莓糕, 艾草香味, 南瓜产品, 并提供免费的咖啡或奶油. 总而言之, 咖啡馆应注重提高其经济效率, 品牌和产品功率, 以加强大专院校学生的满意度. 由于店铺毗邻学大专院校可享受地缘优势, 就经济效率, 品牌和产品功率而言提供不同的服务, 很可能会提高客户满意度和回访. 咖啡厅的品牌, 因此, 应不断创新和变化, 以满足顾客的愿望. 由于这项研究只是针对在首尔的大专院校的学生, 需要针对不同地区和年龄组的比较研究来概括本研究的结果和建议.

• 패션비즈니스
• /
• 제24권2호
• /
• pp.136-153
• /
• 2020

In the second half of the twentieth century, fashion shows were a long-standing promotional medium and changed form and styles as times changed. In the past, if a model were on the stage simply to showcase a brand's work, the stage would have been transformed into a more active space, displaying various performances or seasonal themes combined with art. Then in the 2000s, there was an increasing number of instances when the global fashion industry of used figurative objet in organizing a fashion show's stage. In particular, because fashion shows require audience response and satisfaction, producing displays using objet is an effective marketing method. In the early 2000s, many brands were already introducing runway displays using objet, and these cases are expected to increase further in the future. This collection of 23 ready-to-wear models, which constituted the runway display, was by utilizing the objet more than five times from the 485 brands listed in Vogue's runway category. Based on our previous research, we classified the objet expressive characteristics as reproducibility, simplicity, non-artificiality, and fantasy. Among the 207 collections that we analyzed, the collection that utilized objet in its runway display had 170 circuits. Using objet in the runway display leverages visual language which allows one to communicate the season's concept, brand identity, and desired message more easily. Futhermore, it was spatially expressed to create feeling of satisfaction.

• 한국환경과학회지
• /
• 제27권7호
• /
• pp.519-529
• /
• 2018

With rapid economic growth, the urban environment has created a problem of human physical and mental illness. In order to solve these problems, urban forests have emerged as a way to mitigate the environmental risks through improving the polluted environment of the city and improve the quality of life. As the urban forests have expanded, the school forests movement has also been taking an important place recently. The study focused on the performance of school forests by comparing the perceptions among teachers and students about their functions. The questionnaire was composed of 4 questions concerning human matters, 10 questions for space recognition, 4 questions for thermal environment, 2 questions for health promotion, and 20 total questions for composition of survey items. The reliability of the school forest function, number of tree planting areas and quantities, the harmony of the planting, and the satisfaction of the school forest were analyzed in the questionnaire conducted by the school members. Although it does not recognize school forests, it has a positive response to the green space that is built outdoors. It is considered that outdoor education and environmental education are sufficient in school forests and green spaces. The results showed that the outdoor green space was more satisfactory when compared with the general school. Teachers and students' preferences were similar to 'seasonal changes' and' trees of various colors and shapes'. The reliability analysis between each item shows that the coefficient for cronbach's ${\alpha}$ was .700 to .834. The purpose of this study is to identify the perception of forest function among school forest members and to utilize them as a basic data in the future.

• 한국식생활문화학회지
• /
• 제22권1호
• /
• pp.22-31
• /
• 2007

The purpose of this study was to analyze evaluation variables of service quality of Korean restaurant especially focused on cold noodle restaurants(CNR). The data were analyzed about customer’s expectation of food service quality, service quality was improved by employee’s service in restaurant and employee education in the focus on CNR. The survey was carried out 423 customers and 50 employees in Seoul and Kyunggi province. All statistical data analyses were conducted using the Statistical Package for the Social Science(SPSS version 10.0). The consumer’s evaluation score of service quality were significantly different by consumer’s characteristics. The well planned service at CNR must be developed according to consumer variables such as sex and age group. The evaluation score of service quality were not significantly different by seasonal variation and consumer’s menu selection. The evaluation score of service qualities in CNR were significantly different between customer variables with employees variables. All of the evaluation points of service quality in employees were significantly higher than customers. This result was show that well-trained employees were important factors in consumer satisfaction. Through the employee education program, consumer oriented service mind mort be to developed in employees and employees’ recognition about the importance of service increased the satisfaction of customer using CNR.