• 제목/요약/키워드: satisfaction with job performance

검색결과 493건 처리시간 0.025초

Impact of Leader-Member Relationship Quality on Job Satisfaction, Innovation and Operational Performance: A Case in Vietnam

  • NGUYEN, Thanh Hung
    • The Journal of Asian Finance, Economics and Business
    • /
    • 제7권6호
    • /
    • pp.449-456
    • /
    • 2020
  • This study examines the relation between the quality of leader-member relationship and operational performance of processing enterprises employees in Vietnam, while job satisfaction and innovation are as a mediator variable. In depth interviews are first conducted with five managers and professional workers in five processing enterprises to determine the latent variables and build the structured questionnaire with observed variables. A quantitative survey with 438 employees and managers from 300 processing enterprises was carried out. The method of exploratory factor analysis (EFA), Cronbach's alpha analysis, and confirmatory factor analysis (CFA) was used to test the reliability, the convergent nature, and the consistency of the concepts. Structural equation modeling (SEM) is used to test the proposed model. The result shows that job satisfaction, innovation and operational performance have positive effects on the quality of leader-member relationship. The relationship between leaders and members had indirect impact on employee's operational performance via their job satisfaction and innovation, which illustrates a mediator role of job satisfaction and innovation for employees' performance. The findings of this study suggest that managers need to focus on developing relationship with employees to improve their satisfaction, innovation and performance.

A Study on the Impact of Transactional Leadership on Job Performance and Job Satisfaction: The Mediating Effect of Job Engagement

  • Eun-Jin Choi;Sang-Chul Lee;Yang-Kyun Kim
    • 한국컴퓨터정보학회논문지
    • /
    • 제29권4호
    • /
    • pp.135-143
    • /
    • 2024
  • 이 연구는 거래적 리더십이 직무 성과와 직무 만족도에 미치는 영향을 탐구하며, 특히 직무 열의의 매개 효과를 중심으로 분석하였다. 변혁적 리더십에 비해 상대적으로 덜 주목받았던 거래적 리더십의 역할을 재조명함으로써, 리더십 연구에 있어서의 이론적 균형을 모색하고자 한다. 이 연구는 설문조사를 통한 실증 분석을 바탕으로, 거래적 리더십이 직원의 직무 열의를 향상시킴으로써 직무 성과(팀 성과)와 직무 만족도를 증진시키는 경로를 확인하였다. 연구 결과, 업적에 따른 보상과 예외 관리의 두 거래적 리더십 요소가 직무 열의를 통해 직무 성과와 직무 만족도에 긍정적인 영향을 미치는 것으로 나타났다. 이는 리더십이 단일 스타일에 국한되지 않고 다양한 접근 방식을 통합할 때 더 큰 효과를 발휘할 수 있음을 시사한다. 본 연구는 조직이 리더십 스타일을 조정하고 직무 열의를 촉진시키는 전략을 개발함으로써, 최종적으로 조직의 성과와 직원의 만족도를 향상시킬 수 있는 방안을 제시한다.

미용서비스업 종사원의 직무스트레스가 직무만족 및 조직몰입에 미치는 영향 (The effect of job stress on job satisfaction and organizational commitment in the beauty service industry)

  • 박선주;정혜림;안미정
    • 한국의상디자인학회지
    • /
    • 제22권4호
    • /
    • pp.105-113
    • /
    • 2020
  • This study examines the effects of job stress on employees in the beauty service industry and the consequences on job satisfaction and organizational commitment. Based on the analysis of the job stress of beauty employees, the purpose of the study is to identify the beauty service industry's problems and present marketing implications. First, it was found that employees' job stress in the beauty service industry harmed job satisfaction. Beauty workers with a high job satisfaction increase the quality of service for customers, which can increase the customer's store loyalty, helping the beauty service industry's work performance, thereby further increasing job satisfaction by reducing job stress. Second, it was found that employees' job stress in the beauty service industry harmed organizational commitment. The higher the organizational commitment is, the more sense of belonging is created, which in turn can improve the work performance of the beauty industry workers and reduce the turnover rate. Therefore, it is necessary to find a way to increase organizational commitment by reducing beauty workers' job stress. Third, it was found that employees' job satisfaction in the beauty service industry had a positive effect on organizational commitment. These results show that the higher the job satisfaction related to the beauty worker's current job satisfaction, current salary satisfaction, satisfaction with the boss, satisfaction with the work environment, and passion for the job, the higher the organizational commitment.

금융시장에서 영업사원의 지각된 평가 공정성과 직무성과 간의 구조적 관계 (Structural Relationship between Salesperson's Perceived Evaluation Fairness and Job Performance in the Financial Market)

  • 이준섭;김지영;이한근
    • 유통과학연구
    • /
    • 제14권12호
    • /
    • pp.141-151
    • /
    • 2016
  • Purpose - Salesperson perceptions of the fairness and accuracy of a performance evaluation system were examined by managerial and professional employees of large organization. The performance evaluation process is central to many personal decisions such as attitude for job and sales performance. This study investigates the relationship between perceived evaluation fairness, job satisfaction, organizational commitment, and sales performance. The main purpose of this study is to develop and empirically test a comprehensive model of salespersons' perceived evaluation fairness on sales performance. For this purpose, we identified the structural relationship between perceived evaluation fairness, job satisfaction, organizational commitment, and sales performance. Also we investigate the mediating effects on job satisfaction and organizational commitment between perceived evaluation fairness and sales performance. Research design, data, and methodology - To empirically test these relationships, data were collected by in-depth interviews from sales managers and questionnaire surveys from 300 salespersons who work for sales area (credit card company, insurance company). Demographically, the overall sample was 91.6% female, 77.9% 30s and 40s, and 34% college educated, with an average tenure with their present organizations of 4 years. The questionnaire was composed of total 20 items dealing with frequency, quality, and consequences of perceived evaluation fairness, job satisfaction, organizational commitment, and sales performance. To test the research hypotheses, collected data analyzed by confirmatory factor analysis (CFA) and structure equation model (SEM). Results - Through extensive and rigorous literature review process of related literature(Perceived evaluation fairness, Job satisfaction, Organizational commitment, Sales performance), research model and research hypothesis was set up. This study obtains the following research results. First, perceived evaluation fairness has a positive effect on job satisfaction, whereas the effects of perceived evaluation fairness on organizational commitment and sales performance did not show statistically significant result. Second, job satisfaction and organizational commitment have complete mediating roles to the relationship between perceived evaluation fairness and organizational commitment, and relationship between perceived evaluation fairness and sales performance. Conclusions - Based on the results, salespersons' perceived evaluation fairness is one of the key independent variable for making high job satisfaction, organizational commitment, and sales performance. Finally the theoretical, managerial implication and research limitations are mentioned in the discussion.

간호사의 임파워먼트가 직무만족, 업무생산성 및 이직의도에 미치는 영향 (The Influence of Empowerment on Job Satisfaction, Task Performance and Turnover Intention by Hospital Nurses)

  • 박종선;박복남
    • 간호행정학회지
    • /
    • 제14권2호
    • /
    • pp.150-158
    • /
    • 2008
  • Purpose: The purpose of this study was to analyze the effects of empowerment on job satisfaction, task performance and turnover intention and to identify the relationship among them in hospital nurses. Methods: The subjects were 256 nurses working for one university and three general hospital in J city. The data were analyzed by SPSS 11.5. Results: The mean score of empowerment was 2.86, job satisfaction was 3.00, task performance was 3.29 and turnover intention was 3.01. The empowerment was positively correlated with job satisfaction(r=.63, p<.001) and task performance(r=.32, p<.001), but negatively correlated with turnover intention(r=-.17, p<.05). The significant predictive factors of job satisfaction and task performance were information and support in empowerment. And turnover intention was resources in empowerment. Conclusion: These result suggest that empowerment improvement programs should be development to improve the quality of nursing.

  • PDF

어린이급식관리지원센터 직원의 성격유형과 직무수행도가 감정고갈 및 직무만족도에 미치는 영향 (The Effect of Personality Type and Job Performance on Emotional Exhaustion and Job Satisfaction - Staff of the Center for Children's foodservice management -)

  • 이경민;전민선
    • 대한지역사회영양학회지
    • /
    • 제23권6호
    • /
    • pp.496-505
    • /
    • 2018
  • Objectives: This study examined the relationship between the personality traits and job performance of Centers for Children's Foodservice Management (CCFSM) staff on emotional exhaustion and job satisfaction. In addition, the characteristics of the center organization were examined to provide practical guidelines for the operation of the center. The aim was to determine management implications with an important meaning in human resource management to enhance the efficiency of the operation of Centers for Children's Foodservice Management (CCFSM). Methods: Out of 207 centers, there were 1,057 employees at 173 centers who agreed to participate in the study, the questionnaire was mailed on February 17, 2017 and collected by mail on March 31, 2017. Finally, 81 centers (46.82%) participated in the survey and 493 questionnaires were used. Results: Neuroticism among the five personality factors had a positive (+) influence on 'cynicism' and 'exhaustion' among the three subordinate factors of emotional exhaustion, negative (-) effects on the 'job' among the six subscales of job satisfaction. In addition, openness showed a negative (-) effect on 'loss of professional confidence' of emotional exhaustion and positive (+) relationship with the 'job' of job satisfaction. Agreeableness appeared to have a negative (-) effect on all factors of emotional exhaustion and a positive (+) influence on all factors of job satisfaction. As a result of analyzing the effects of job performance on emotional exhaustion and job satisfaction, the planning and operations management team showed a positive (+) influence on all factors of emotional exhaustion and negative (-) influence on all factors of job satisfaction. On the other hand, the nutrition management team showed a negative (-) influence on all emotional exhaustion factors and a positive (+) influence on the factors of job satisfaction. The hygiene management team showed a positive (+) relationship with 'Emotional exhaustion' among the subordinate factors of emotional exhaustion and a negative (-) influence on the 'Educational opportunity' of job satisfaction. Conclusions: The personality type and job performance of Centers for Children's foodservice management (ccfsm) staff significantly affected the emotional exhaustion and job satisfaction.

치과관리자의 코칭행동과 치과위생사의 직무만족도, 업무성과와의 관계분석 (The Relationship between Coaching Behaviors of Dental Managers, Job Satisfaction and Job Performance of Dental Hygienists)

  • 이병호;김정술
    • 보건의료산업학회지
    • /
    • 제6권4호
    • /
    • pp.121-130
    • /
    • 2012
  • This study had collected 171 dental hygienists working in Busan and Ulsan, in order to investigate coaching behavior, job satisfaction and job performance of dental hygienists and find relationship between these. A survey was conducted from July 10 through August 20, 2012, by using structured, self-administered questionnaires. The collected data were analyzed with SPSS 12.0 program. The obtained results were as follows; 1. The mean of dental manager's coaching behavior was 3.35 out of 5. In terms of sub-domain, accountability(3.36) is the highest, followed by relationship(3.32), and development(3.20). 2. In multiple regression analysis, development factor is most influential factor of job satisfaction, followed by relationship, accountability. 3. The job performance was under the greatest influence of the patient relationship, followed by freedom factor.

프리셉터쉽 경험이 프리셉터의 업무수행과 직무만족에 미치는 영향 (The Effect of the Preceptorship on Nursing Performance and Job Satisfaction of the Preceptor)

  • 이정희;김동옥
    • 한국간호교육학회지
    • /
    • 제6권2호
    • /
    • pp.345-358
    • /
    • 2000
  • The purpose of this study is to investigate the effect of the preceptorship on nursing performance and job satisfaction of the preceptor. This study was as a one group pretest-posttest study. The subjects were 33 nurses who was selected as preceptors in 1998. This study was carried out from 16 April 1998 to 25 May 1998. Nursing performance was measured on a 6-D scale developed by Schwirian (1978) and job satisfaction was measured by a tool developed by Slavitt et al.(1978) and interpreted by Yoon (1990). The collected data were analyzed by paired t-test with SPSSWIN. The results were summarized as follows: 1. After the preceptorship, nursing performance of the preceptor increased significantly compared to before the preceptorship. All of the score of subscales was increased. 2. After the preceptorship, job satisfaction of the preceptor was increased slightly compared with before the preceptorship, but it was not statistically significant. The scores of the subscales increased in job status, interaction, autonomy, and organization. However, the score of the task requirement was decreased. Through the results of this study, increase in nursing performance, but only a slight increase in job satisfaction can be observed(not statistically significant). It seems that the content of preceptor program, the principle of adult learning, scientific problem solving, communication, feedback, and direct teaching experience affect the individual nursing performance of the preceptor. The preceptorship was useful with personnel development in terms of organization. To fully carry out the role of educating the preceptee, it is important to motivate the preceptor and to induce job satisfaction of the preceptor.

  • PDF

인사제도의 공정성이 직무만족과 직무성과에 미치는 영향 -충청남도 인사제도를 중심으로- (The Effect of Fairness of Personnel Management Systems on Job Satisfaction and Job Performance -Focusing on Chungcheongnam-do's Personnel Management Systems-)

  • 고승희
    • 한국콘텐츠학회논문지
    • /
    • 제13권12호
    • /
    • pp.212-220
    • /
    • 2013
  • 본 연구는 공공조직 인사제도의 공정성이 직무만족도와 직무성과에 미치는 영향에 대하여 분석하였다. 이를 위해 충청남도에서 운영 중인 4가지 인사제도를 대상으로 인사제도의 만족도와 문제점, 개선방안에 대하여 조사하였으며 이와 함께 직무만족도와 성과의 상관성을 분석하였다. 인사공정성은 공무원들의 직무만족과 성과에 긍정적 영향을 미치는 것으로 자신의 경력과 업무난이도, 본인의 노력을 감안한 인사가 이루질 때 직무만족과 성과가 높아진다고 할 수 있다. 이는 공정한 인사운영이 조직과 직원들의 사기에 중요한 역할을 한다는 것을 보여주는 것으로 충청남도의 경우 다양한 인사제도가 운영되고 있는 만큼 공무원들의 인사시 객관적 평가자료와 동일한 원칙을 가진 절차에 따라 이루어진다는 것을 인지시켜야 한다. 본 연구의 한계가 있으나 충청남도에서 현재 운영 중인 인사제도의 실제적 대상인 공무원들의 인식을 분석한 만큼 향후 제도운영 방향을 제시하는 것에 의의를 지닌다.

사무직 근로자의 체질에 따른 직무만족, 조직몰입, 직무성과의 연관성 연구 (The Association of Job Satisfaction, Organizational Commitment and Job Performance according to Sasang Constitution in Office Workers)

  • 장은수;김윤영;조성진;박기현;김윤정;이시우
    • 한국한의학연구원논문집
    • /
    • 제16권1호
    • /
    • pp.111-118
    • /
    • 2010
  • Objectives : We identified the applicability of Sasang constitution for the enhancement of job satisfaction, job performance and organizational commitment in office workers. Methods : We conducted a survey using a Sasang constitution questionnaire to identify the Sasang types, and several questionnaires to identify organizational commitment, job performance and job satisfaction of 205 office workers who live in D city. Data were analyzed with ANOVA test. Results 1. In organizational commitment, Sasang constitution showed a significant correlation in the question of "I feel that I am not a real member of this company" and the order of score was Soeumin, Taeeumin, and Soyangin. 2. In job performance, Sasang constitution showed significant correlations in the questions of "I always achieve my goals" and "I am recognized as a person who has a good job performance" and the order of score was Soeumin, Taeeumin, and Soyangin. 3. In job satisfaction, Sasang constitution showed a significant correlation in the questions of "I am forced to go to the office" and the order of score was Soeumin, Soyangin, and Taeeumin. Sasang constitution also showed significant correlations in the questions of "I am usually passionated in my work", and "I was disappointed when I got at my job" and the order of score was Soeumin, Taeeumin, and Soyangin. Conclusions : Sasang constitution. had significant correlation in organizational commitment, job performance and job satisfaction in office workers.