• Korean Institute of Interior Design Journal
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• v.20 no.3
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• pp.41-48
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• 2011

The purpose of this study was to analyze research trends in post-occupancy evaluation and to explore Improvement Directions. Also this study investigated historical development of domestic POE researches and current discussions to POE in architecture and interior design fields. The results were as follows. For the purpose of this study, 55 articles from 3 journals were selected and analyzed. 55 articles analyzing POE methodology and applying POE method were published from 1990 to 2010. In the 1990s, studies on introduction of POE method, potential and limitation were conducted. In the 2000s, the research theme showed the study for evaluation of apartment measuring the residents satisfaction. Gathering the opinions of designers and people in architecture field, they have recognized the need to perform POE, indeed it has been difficult to find POE researchers and utilized POE data. Nevertheless, some of them have performed POE of their building and got feedback from residents. In conclusion, to apply POE method and develop its potential, it is necessary to minimize the barriers. It should Therefore, be performed POE by stakeholders who are designers, builders and residents and POE data would be provided a variety of types. Furthermore, POE certification system should be designed at the government level and basically, POE courses must be included in the architectural curriculum.

• KIEAE Journal
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• v.14 no.6
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• pp.31-41
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• 2014

This study aims to POE(Post-Occupancy Evaluation) analyze the characteristics of residents and their demands on community facilities by types of supplying housing, which can be the basis for making the housing regulations. The following five types of housing are considered in this study ; 1) National Rental Housing(L), 2) Public Rental Housing(L), 3) Permanent Rental Housing(S), 4) Public Rental Housing(S), 5) Private Rental Housing. We surveyed 527 residents from 20 housing complexes in those four housing types. First, each housing type has different household characteristics. Second, the criteria for housing selection are different. Third, local community activities and satisfaction are different in each housing type. Lastly, residents are generally satisfied with service facilities, but their satisfaction level and the facilities they need are different depending on housing type, accordingly. The housing community space plan be should be improved to the amount of areas of community facilities.

• Journal of the Korean Institute of Educational Facilities
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• v.8 no.2
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• pp.13-26
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• 2001

The study is a Post-Occupancy-Evaluation on newly constructed steel framed school buildings sponsored by POSCO, and presents alternative tactics for planning and programming for the kind of project. The schools in concern are Seowha Primary School(Incheon city) and Galma Primary School(Daejeon city) which were completed in February 1999 and since occupied. The POE-2000 study results had to be compared to the POE-1999 which dealt on Jigog Primary School(Pohang city) and Iwol Primary School(Jincheon township) to develop an improved project tactics. In this reason we had to use the same questionnaire forms envisaged by the former study, ie. POE-1999. To begin with the same study format, it might be appropriate to differentiate whether a 'satisfaction' comes from the 'steel framed construction' or from the 'newly built environment'. However it was difficult with the POE-1999. As the intention to compare the 4 school building were the firstly achieved objective of this study that we had to continue to apply the same format and the analysis procedure. Except this condition, everything the POE-1999 conducted were valuable to this POE-2000. The satisfaction survey form includes 36 questions for individual items and 2 questions for general items.

• Proceeding of Spring/Autumn Annual Conference of KHA
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• 2011.04a
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• pp.172-175
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• 2011

Financial supports for housing for the disabled is limited since a certain amount of budget needs to be distributed for a number of disabled families. Therefore, it is important to fund renovation for the disabled effectively and properly. Financial and administrative supports for the renovation which intended to improve housing conditions in terms of accessibility (barrier free) and comfort needs to be implemented with larger outcome and smaller budget. The purpose of this study was to investigate various factor such as renovation cost and renovation elements, influence satisfaction of residents with disabilities. Participants of this study are limited to the recipients of financial supports for housing renovation and refurbishment from City of Seoul and Ministry of Heal and Welfare. A total of 155 cases were analyzed using post occupancy survey and analysis of project cost data. Overall, more cost were used for modification for housing condition improvement than the cost for removal of architectural barriers. Renovation cost differences were not apparent among the type and extent of an individual's disabilities. Instead existing housing type and physical condition for the housing affects cost for renovation more significantly. Overall the renovation cost is positively related to resident's satisfaction using regression analysis.

• Journal of the Korean housing association
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• v.5 no.1
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• pp.9-16
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• 1994

The adaptive reuse of older buildings to housing for the elderly persons is a relatively new but growing phenomenon in the Western Societies. With regard to many tangible and intangible benefits, adaptive reuse can be a way to help older persons who choose "aging-in-place" in the "long-term" community. The exploratory case study indentifies changes in the stisfaction level of residents after relocation to an adaptive reuse elderly apartment in a rural community in the U.S. Data were collected using personal interviews with 17 pre-occupancy and 16 post-occupancy respondents. Findings described characteristics of respondents and dwelling, neighborhood, and overall satisfaction level changes. This exploratory study, one of few studies about adaptive reuse for housing for the elderly, suggests implications for futher studies.

• Proceeding of Spring/Autumn Annual Conference of KHA
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• 2008.11a
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• pp.375-378
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• 2008

The purpose of this study was analyzing characteristics of $85m^2$-sizes housing units with 3-bay and 4-bay and the residents' satisfaction with them. The subjects for analyzing $85m^2$-sizes housing units with 3-bay and 4-bay in the new town, yongin, in Gyeonggi-do. The study result was show that the residents satisfaction who have experienced the 3-bay housing unit than 4-bay housing unit.

• Journal of Korean Society for Quality Management
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• v.41 no.4
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• pp.513-525
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• 2013

Purpose: The purpose of this paper are to propose a strategic map for hotel industry through analyzing the relationship between service resource, operational capabilities, and performance. Methods: A phone survey was conducted among Korean hotels, and 102 data sets were collected. Measurement items are assessed using both cognitive and objective scales. Results: As results, 'superior group', which is superior in both physical resources and human resources, is excellent in all capabilities and also in room occupancy rate. On the other hands, 'inferior group', which is inferior in both physical resources and human resources, shows lower achievements is in most areas except speed. In addition, physical superior group is better than human superior group in most capabilities except speed, but human superior group shows better results than physical superior group in both room occupancy rate and customer satisfaction. Conclusions: Through the empirical analysis, the conclusions attained are as follows; First, human resources affect customer satisfaction more directly that physical resources. Second, the balancing between physical resources and human resources has an importance to improve operational capabilities.

• Proceeding of Spring/Autumn Annual Conference of KHA
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• 2009.04a
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• pp.73-77
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• 2009

The block housing type is coming to fore as a 'low-rise high-density housing type', which can resolve the all sorts of problem caused in Korea apartment housing complex and single-detached residental area in terms of livability, urbanity, and community. To analyze the characteristics of the block housing, the block housing in Eunpyeong New Town, in Korea was analyzed as a sample for post occupancy evaluation. The analysis show that the block housing is useful low-rise and high-density housing type, which ensures the livability as well as the urbanity and community. In details the analysis also shows the user satisfaction from the perspective of living and facility use within the block housing and individual unit.

• Journal of Environmental Science International
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• v.28 no.12
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• pp.1101-1110
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• 2019

This study investigated Post-Occupancy Evaluation (POE) of cherry blossom trails 'Cherry Road' in Daegu Catholic Univ. campus, at Gyeonsan-city, Korea. The evaluation focused on image preference and satisfaction of users i.e., students, using questionnaire surveys. A total 201 questionnaire samples were analyzed and most of the respondents were in the age group of 20. Frequency analysis was conducted on demographics, use behavior, reliability, and means. Factor analysis and multiple regression analysis were conducted for user satisfaction and image preference. Over 80% of visitors came with companions during daytime. The most common motives for use were strolling and walking, event and meeting, passing. For user satisfaction the mean scores were highest for landscape beauty (4.22), image improvement (4.14), campus image (4.08). Night lighting facility received the lowest score (3.32). Factor analysis concerning user satisfaction was categorized into environment-human behavior and physical factors. Multiple regression analysis showed that the overall satisfaction of user was significantly influenced by five independent variables: 'harmonious' (β=.214), 'night lighting facility' (β=.173), 'landscape beauty' (β=.208), 'lawn care' (β=.154), and 'walking trails' (β=.123). The mean scores of image variables were highest for 'beautiful' (5.81), 'bright' (5.67), and 'open' (5.64). The lowest scores was for 'quiet' (4.47). Exploratory factor analysis led to three factors being categorized: aesthetics, comforts, and simplicity. Result of multiple regression analysis indicated that the preference of space image was significantly influenced by five variables: 'bright' (β=.397), 'refreshing' (β=.211), 'cool' (β=.219), 'clean' (β=.182), and 'natural' (β=.-142). Hence, Cherry Road has a high level of user satisfaction and image evaluation, which is interpreted as having various cultural events and value for students on campus. To improve the satisfaction of Cherry Road in the future, it is necessary to secure night lighting, to manage trash cans, and to secure rest space.

• Korean Institute of Interior Design Journal
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• v.17 no.5
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• pp.91-98
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• 2008

The cafeteria is one of the welfare facilities in the college and crowed with students during lunchtime because of the various menu, saying time and cheap price. In designing the cafeteria, we have to consider the users' needs and the factors which effect on their satisfaction and behavior under the pleasant environment. The purpose of this study is to draw the environmental improvement factors by Post Occupancy Evaluation. A survey about the users' actual condition and environmental satisfaction level and a behavior observation in the field were utilized as the study methode. The 150 copies of questionnaire were completed by students who ate at the cafeteria of W college in Daejeon city. The SPSS 15.0 for Windows was used for a statistical analysis. The results are listed below; two factors were drawn as the improvement elements through the combination of the unsatisfactory items obtained by the descriptive statistics and the influential items by the multi-regression analysis. They are images and approach. In the 'image' category, there us a statistical difference between the present image and prefer image. The users prefer much brighter, warmer, newer, more gorgeous, more cheerful, more clear, more active, more comfortable, and more modern image of cafeteria. In the 'approach', the location of ail existing cafeteria is inaccessible from the classrooms in spite of an important relationship between classrooms and cafeteria. Therefore the complementary plan for convenient approach is demanded for improvement of users' satisfaction.