• Title/Summary/Keyword: residents′ satisfaction

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Influence of Education Quality on Satisfaction and Repeated Participation Intention in Agricultural Education Services (농업인 교육서비스 품질이 농업교육의 만족도 및 지속참여의향에 미치는 영향)

  • Kang, Duck-Boung;Heo, Chul-Moo
    • Korean Journal of Organic Agriculture
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    • v.26 no.3
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    • pp.327-349
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    • 2018
  • The purpose of the study focuses on the agriculture education services in the changing rural areas conditions such as population decline, aging society, and returning farmers. The study reviews the effects of agricultural education services on returning farmers and local residents for satisfaction, intention for recommendation, and intention to continue participation. Further, the study aims to investigate any difference in the level of satisfaction for two groups. The results suggested that there is a meaningful difference between return-farmers and local residents. Among the demographic variables, age and income showed a notable difference. However, sex, level of education and type of household did not suggest noticeable differences. In addition, the study accessed agricultural education from a service perspective and analyzed its service quality and customer satisfaction, loyalty and relationship using a service profit chain model. Like the result of most other studies, the analysis showed that these had positive relationships. While the study focused on the efficiency of agriculture education training program in agriculture technology centers, the study carries a meaningful value in that it discovered a meaningful difference in the satisfaction level between returning farmers and locals despite the fact that agriculture education was applied as a part of service. In practical terms, the study pointed out the need for consumer-centered education that reflects the characteristics of the groups rather than standardized education.

A Study on the Impact of Satisfaction with Public Libraries on Using and Recommending Intention

  • Noh, Younghee;Chang, Rosa
    • International Journal of Knowledge Content Development & Technology
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    • v.10 no.3
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    • pp.69-86
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    • 2020
  • As the South Korean government has recently announced its intention to implement a three-year policy on building additional libraries and complex community centers as the community-based everyday life SOC project, society has shed new light on libraries as public service institutions. Accordingly, this study was conducted to determine the factors affecting resident satisfaction with public libraries, intention to use, and intention to recommend public libraries, for use as basic data to increase resident satisfaction and use of public libraries in South Korea. To this end, we conducted a survey on residents who have experience with using 13 public libraries designated as regional representative libraries in South Korea. The surveyed data was verified with a structural equation using AMOS. The results were as follows. First, all factors, such as material, facility, staff, program, and service, except location and space, had a significant effect on resident satisfaction with public libraries. Second, it was found that satisfaction had a significant effect on the intention to use and intention to recommend. The results of this study may contribute to qualitatively improving public library services by reflecting the changing needs of users, as well as social trends at the working level of libraries in South Korean society.

Analysis of the Effects of Walking Environment Components on Pedestrian Satisfaction and Dissatisfaction

  • Lee, Meesung;Lee, Heejung;Kim, Taeeun;Hwang, Sungjoo
    • International conference on construction engineering and project management
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    • 2022.06a
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    • pp.863-870
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    • 2022
  • Unsatisfactory urban walking environment stresses urban residents, and may cause mental illness and chronic diseases by reducing walking activities. Therefore, establishing a high-quality walking environment that can promote walking activities in urban residents has emerged as an important issue. The walking environment consists of various components, such as trees, stairs, streetlights, benches, signs, fences, and facilities, and it is essential to understand which components and their settings act as satisfiers or dissatisfiers for pedestrians, to create a better quality walking environment. Therefore, this study investigated pedestrian satisfaction and dissatisfaction as a function of various environmental components through a survey using walking environment images. The results revealed that most of the walking environment components except the braille block and treezone exhibited significant correlations with pedestrian satisfaction. Particularly, safety-related component (e.g., adjacent roads, parked cars, traffic cushions, and car separation), and landscape-related components (e.g., trees and green), as well as the material settings of landscape facilities (e.g., wooden fences, benches, stairs, and walkway surfaces) correlated with pedestrian satisfaction. The results of this study can contribute to the extraction of useful features to evaluate pedestrian satisfaction as a function of the walking environment. The research outcome is expected to assist in the effective arrangement of walking environment components and their settings, which will ultimately contribute to significantly satisfactory walking environment and encourage walking activities.

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The Analysis of Satisfaction and Preference Rates of Bathroom Design in Mid-class Apartment Residents - Focused on Residents's age of Brand Apartment in Seoul Metropolitan Area - (중규모 아파트 거주자의 욕실디자인 만족도와 선호도 분석 - 수도권 브랜드 아파트 거주자의 연령을 중심으로 -)

  • Shin, Kyung-Joo;Hwang, Yun-Jung;Rhee, Jee-Heon
    • Korean Institute of Interior Design Journal
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    • v.17 no.5
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    • pp.12-22
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    • 2008
  • The purpose of this article is to establish fundamental sources and guidelines of bathroom designs of brand apartments in Korea. The article examines the current conditions of bathroom, satisfaction rates, and preference rates of residents in Mid-sized apartment units of the top five brand apartments based on construction capacity and brand popularity. A total of 427 samples, acquired via internet survey, were analyzed with the statistical computer program SPSS PC+ window version 15.0. The conclusions of the article are as follows: 1) Fixtures and products which fulfill various behaviors, as well as multi-functional space programming, are demanded. 2) Developing clear standards of basic bathroom fixtures and environments is also required in further research and to be applied to practical bathroom design. 3) The bathroom fixtures and environments ought to accommodate all age groups. 4) Respondents preferred a separated dry floor, either toilet or sink portion, to a full-dry or full-wet floor. 5) Respondents of all age groups considered bathroom as a private space, thus it should facilitate various private activities. The results of this study would contribute to adequate and sound bathroom design as key information.

A Study on the Forecasting of Decision Behavior the Choice of Housing of Potential Purchasers for Housing Industry in Ulsan I (울산시 주택산업활성화를 위한 주택구매예정자의 주거선택행동 예측 I)

  • 김선중
    • Journal of the Korean housing association
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    • v.14 no.6
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    • pp.1-13
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    • 2003
  • Housing supply ratio in Ulsan area has soared up to 91% recently. Therefore, developing a successful marketing strategy is an essential part of apartment sales success in Ulsan area. The purpose of this study is identifying the status of satisfaction level, moving motivation, the level of housing choosing behavior, and housing needs of the apartments for making a marketing strategy. The survey uses questionnaires which are delivered to the 545 housewives who live in 20 pyoung or 30 pyoung apartment in Ulsan area. The research uses a survey questionnaire for gathering a set of statistically-reasonable number of data among one million population of Ulsan metropolitan area. The frequency test and F-test are used for the analysis of the results. The results of empirical analyses provide the following major findings: 1) housing satisfaction of Buk-ku residents is higher than that of the residents of the other area, 2) neighborhood environment improvement and physical environment improvement are important factors of housing moving motivations, 3) view and lighting are important requirements of the housing, 4) the level of housing choosing efforts are more active in the residents of Joong-ku and Dong-ku than those of Nam-ku and Buk-ku.

Study of the Influence of a Park Project within Unpleasant Facilities on Residents' Satisfaction in the Community - Targeting Maru Park (Tancheon Sewage Treatment Center) - (혐오시설 공원화에 따른 주민만족도가 커뮤니티 의식에 미치는 영향 연구 - 마루공원(탄천 물 재생센터)을 대상으로 -)

  • Choi, Bong-Soo;Cho, Yeong-Eun;Kang, Eun-Jee;Kim, Yong-Geun
    • Journal of the Korean Institute of Landscape Architecture
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    • v.42 no.6
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    • pp.39-49
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    • 2014
  • Unpleasant facilities have been unwelcomed by residents within the region since they are considered to negatively influence the living conditions of the region. Yet recently, a park project within these unpleasant facility areas has begun to improve the negative impression of the region and the satisfaction of local residents has been shown to be very high. Also a park project within unpleasant facilities is found to have significant influence on the community, including resolving conflicts and building mutual friendships among residents by creating pleasant living conditions and improving the quality of life of local residents. The purpose of this study is to investigate how the park project within unpleasant facilities changes the satisfaction level of local residents and affects the sense of community. In order to do so, surveys were given to visitors of Seoul Maru Park, which was turned into a park from a sewage treatment center. According to the analysis result, after the sewage treatment center was recreated as Maru Park, citizen satisfaction was found to be very high. The sense of community that the visitors feel was found to be high in general, but the 'sense of connection and neighbor bonds' turned out to be lower compared to the 'sense of settlement and belonging.' A regression analysis was performed to determine the relative influence of visitor satisfaction on the sense of community. As a result, in the division of 'sense of settlement and belonging,' the satisfaction with ecological health was affected the most, followed by satisfaction with scenic beauty, whereas satisfaction with cleanness had no influence. In the division of 'sense of connection and neighbor bond,' none of the satisfaction with cleanness, ecological health and scenic beauty showed any influence in the analysis. According to the above result, a park project within unpleasant facilities brings a positive influence on the 'sense of settlement and belonging,' yet in order to improve the 'sense of connection and neighbor bond,' which is not influenced by the project, the adequate facilities and activity programs are considered to be necessary to change the residents' of sense of community.

The study on Consciousness of Multi-family Housing Management - Focused on Residents and Managers - (공동주택관리 의식에 관한 연구 - 거주자와 관리자를 중심으로 -)

  • Park, Ji-Yeon;Yoon, Chung-Sook;Park, Ji-Min
    • Proceeding of Spring/Autumn Annual Conference of KHA
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    • 2008.11a
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    • pp.284-289
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    • 2008
  • The purpose of this study is to examine the consciousness of residents and managers in multi-family housing management. Research methods used in this study were survey, field study. The parts of evaluation tool are composed of maintenance, operating management, residential life management. The evaluation tool of questionnaire got contents through documents research. This study indicates; first, residents' evaluation about the degree of satisfaction was totally lower than its importance. Specially, perception on residential life management was lowest. Second, it seems that managers assume indifferent attitude toward management works. It was caused by low pay, inferior work environment, and residents' exceeding interferences. In future, such efforts as residents participation, improvements of managerial work environment are required for the housing management efficiency.

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Project Priority for Community Focusing on the Residents

  • Oh, Youngkyun
    • International Journal of Contents
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    • v.15 no.3
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    • pp.47-54
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    • 2019
  • The purpose of this study is to explore the factors affecting the community well-being of residents through empirical analysis. Rather than just identifying the variables that promote residents' subjective happiness, we focused on factors affecting residents' living condition. In order to empirically investigate the influencing factors, we constructed the analysis data using the Gyeonggi-do survey. We analyzed it by using linear regression analysis. Through the effects of influencing factor analyzed, we could find implications for public project's priority in budget distribution. It could be suggested that local public projects for residents should be focused on improving programs such as job satisfaction, resident health, and neighborhood relations in order to effectively raise community well-being level.

An Analysis of the Research Trends and Improvement of Post-Occupancy Evaluation (국내 거주 후 평가(POE) 연구동향분석과 발전방안 연구)

  • Lee, Yong-Min;Kwon, Oh-Jung
    • Korean Institute of Interior Design Journal
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    • v.20 no.3
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    • pp.41-48
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    • 2011
  • The purpose of this study was to analyze research trends in post-occupancy evaluation and to explore Improvement Directions. Also this study investigated historical development of domestic POE researches and current discussions to POE in architecture and interior design fields. The results were as follows. For the purpose of this study, 55 articles from 3 journals were selected and analyzed. 55 articles analyzing POE methodology and applying POE method were published from 1990 to 2010. In the 1990s, studies on introduction of POE method, potential and limitation were conducted. In the 2000s, the research theme showed the study for evaluation of apartment measuring the residents satisfaction. Gathering the opinions of designers and people in architecture field, they have recognized the need to perform POE, indeed it has been difficult to find POE researchers and utilized POE data. Nevertheless, some of them have performed POE of their building and got feedback from residents. In conclusion, to apply POE method and develop its potential, it is necessary to minimize the barriers. It should Therefore, be performed POE by stakeholders who are designers, builders and residents and POE data would be provided a variety of types. Furthermore, POE certification system should be designed at the government level and basically, POE courses must be included in the architectural curriculum.

A Study on the Psychological Determinant Factors of Window Design and the Residents' Preferences -Focused on Apartment Houses- (창의 환경심리적 요소와 거주자 의식 특성에 관한 연구 -아파트 주거환경을 중심으로-)

  • 류호창
    • Korean Institute of Interior Design Journal
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    • no.13
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    • pp.11-17
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    • 1997
  • The purpose of this study is to research the phychological determinant factors of window design and the relationshiops between preferences over those factors. Field surveys and questionnaires, focused on residents in apartment houses, were used to research the residents' preferences. Sunlight inflow, view privacy, and spaciousness can be assumed as major environmental psychological factors related to windows. But some difficulties in applying all those factors' requirements in a window design lie in the fundamental mutual contradiction such as providing both optimum privacy and openness. Those difficulties can be solved to a certain degree through the process of comparison between those factors based on residents' preference tendency in a specific space. Other results of this research are as follows: 1) The preference research shows that sunlight inflow stands first in living room, and followed by view, privacy, and spaciousness: privacy ranks first in bedroom and followed by sunlight inflow, view, and spaciousness: the elderly over sixties prefer the sunlight inflow first both in the living room and the bedroom. 2) Satisfaction degrees on sunlight inflow, privacy, spaciousness are increasing along with the dwelling height, while the view is not showing any relationship with the dwelling height. 3) Natural elements, as the object of view, are preferred to artificial elements such as buildings and roads. 4) Windowsill heights in bedrooms have relevance to the state of satisfaction with sunlight inflow, privacy, and view, while they show no relationship with spaciousness.

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