• Title/Summary/Keyword: resident satisfaction

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Differences of Park Satisfaction in New and Old Downtown as Public Service; Focused on the City of Daejeon (공공서비스로서 신.구도심지의 공원만족도 차이 - 대전광역시를 대상으로)

  • Shim, Joon-Young;Lee, Shi-Young
    • The Korean Journal of Community Living Science
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    • v.20 no.4
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    • pp.481-491
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    • 2009
  • The purpose of this study was to evaluate the urban park and the green spaces within the public service framework. It was investigated by identifying the priority elements as defined by the residents and to figure out the differences of residents' satisfaction for the parks in new and old downtown. This study surveyed 455 residents from 80 dong (neighborhoods) of 5 Gu(districts) in Daejon. In this study, satisfaction on the urban parks and the green spaces in the old downtown was compared with the new town area. The results were as follows: Those who lived in the new downtown areas showed higher satisfaction than those in the old downtown for the urban parks and the green spaces, as well as in all 8 other evaluation sections. Both new and old downtown residents scored high on the 'city landscape and the natural environment' and 'green spaces and facilitats' items, but scored low on 'citizen's respect' and 'acceptance of resident opinions'. The old downtown residents highly valued on easy access to the parks, while the new downtown residents focused on various activities and programs, as well as resident participation, as the parks. The variables affected the resident's satisfaction on the urban parks in old downtown areas consisted of 'information', 'diversity', 'supply decision'. Among these variables, 'diversity' had the most significant influence on the satisfaction level.

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The Planning Directions corresponding to Satisfaction of Residents on Housing Environment in Rural Munhwa-Mauel (거주자의 만족도에 근거한 농촌 문화마을의 계획방향)

  • 전영미;윤정숙
    • The Korean Journal of Community Living Science
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    • v.11 no.2
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    • pp.15-27
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    • 2000
  • The objective of this dissertation is to provide appropriate planning guidelines making on Munwha-Mauel. This study carries out the investigation on rural housing environment conditions and conducts the subjective evaluation by residents about the conditions. Both a field survey and a questionnaire survey are used for the study. The evaluation of housing environment are based on safety, health, efficiency, amenity, and local community. The concepts suggested by WHO are adjusted for the study. Eight villages were selected comprising of two newly built, four expanded, and two renovated. As a results of this study, residents´ satisfaction about the housing environment is categorized by the village type, whether a resident works on agriculture, and the residential backgrounds The results show evident differences. Important variables which affect the overall satisfaction are the interactions among the residents, the living convenience. Planning guidelines on Munwha-Mauel are suggested to based on the results.

Housing Values and Satisfaction of the New Town Bundang Apartment Residents (서울 근교 신도시 , 분당지역 아파트 거주자의 주거가치와 주거만족)

  • 조성명
    • Journal of the Korean housing association
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    • v.8 no.1
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    • pp.77-85
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    • 1997
  • The purpose of this study was to estimate the quality if New Town housing environment, and to present the direction of design policy to elevate it. For this study questionnaires were administrated to 272 homemakers living in apartment in Bundang. From 1st of May to 31st of May in 1995. Used statistical method was Frequency. Percentage. Mean, Factor Analysis, Correlation, Multiple Regression. The major finding is as follows : 1) Housing values were classified into five types : convenience, beauty, sociality, education, and economy, Resident ranked first economy among housing values the second is convenience, the third beauty, the forth education, while the most unimportant value is sociality. 2) House satisfaction was classified into four types : house size and plane structure, environment and facilities, interior decoration materials and facilities and building design. Residents were found to show the middle degree satisfaction on their house. 3) Housing complex satisfaction was ciassified four types : community facilities, management stage, neighborhood connection and complex facilities. Resident showed dissatisfaction on their apartment complex relatively. 4) Residents showed dissatisfaction on the interior decoration materials and facilities, local facilities and management attitude relatively.

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A Case Study of Resident Satisfaction of Assisted Living facilities - Focusing on Virginia, U.S.A. - (노인보호시설주거 거주자들의 주거만족도에 관한 사례연구 - 미국 Virginia주를 중심으로 -)

  • 김영주
    • Journal of the Korean housing association
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    • v.14 no.4
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    • pp.139-148
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    • 2003
  • The purpose of this study was to examine how residents of assisted living facility (ALF) are satisfied with their residence and to identify the reasons for this satisfaction or dissatisfaction as a home. For this purpose, residents'experiences and opinions of the physical environment, the social environment, and the organizational environments such as policies and programs of ALFs were identified. As a multi-site case study, five ALFS in Southwest Virginia were studied using a cross-case analysis. Face-to-face interviews with 25 residents and five administrators of five ALFs, observations, and personal journal were done. Regardless of the type of facilities and the residents'characteristics, most of the respondents were satisfied with their current dwelling. In spite of high satisfaction with the facility, many people did not think of their current dwelling as a real "home." Residents of ALFs may have reordered their priorities in their current life situation so that safety, security, and care were more important to them than feeling "at home.""at home."

Citizens' Perception on Resident Participation in Community Activities of Gwangju City (커뮤니티 활동의 주민참여에 대한 광주시민 의식 조사)

  • Kim, Young-Joo
    • Journal of Families and Better Life
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    • v.29 no.6
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    • pp.89-103
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    • 2011
  • Citizen participation or resident participation is perceived as an effective way to correspond to the diverse urban problems, especially in the area of residential environment improvement projects and community activities. As the leading city of the Honam region and a core middle city leading the development of the southwestern region, Gwangju city is planning and under-developing new Housing Complexes and Urban Renewal Projects. The purpose of this study is to identify the perception of Gwangju citizens on resident participation in community activities to suggest diverse strategies for improving quality of citizen's life and making better living environment. For the research purpose, 1,380 questionnaires were distributed to the Gwangju citizens who live in 5 autonomous districts -Dong-gu, Seo-gu, Nam-gu, Buk-gu, and Gwangsan-gu- and 601 were used in data analysis. Although citizens in Dong-gu showed the lowest settlement consciousness, they required the highest level of need for resident self-help activities. Contrastingly, Seo-gu showed the highest level of settlement consciousness and the lowest need for resident self-help activities. Based on the results, high quality community facility should be provided to promote residential satisfaction and consciousness of residential participation and self-help activity must be improved. And also, diverse strategies for resident participation including development of resident education programs and search for regional resources should be covered in further research.

A Study on the Housing Environment of Detached Housing Area and Resident's Consciousness as the Space for Children's Outdoor Activities in Daegu (I. 아동의 외부활동을 위한 공간으로서 대구시 단독주택지 주거환경과 거주자 의식에 관한 연구)

  • Kim, Myo-Jung;Ha, Jae-Myung
    • Journal of the Korean housing association
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    • v.17 no.1
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    • pp.47-58
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    • 2006
  • The purpose of this study is to provide the information about improvement method of the detached housing area for children's outdoor activities. This study was accomplished by two research methods; the evaluation of physical environment of two detached housing areas, and the analyzation of satisfaction & consciousness of 190 residents. Outdoor spaces of detached housing area were divided into 6 areas (play space, education facility, commercial facility, green space, street space, and empty space & parking lot). And then, 6 outdoor spaces were evaluated about the physical characters such as accessibility, network, safety, variety, functional, natural elements. Also, the survey for resident's satisfaction and consciousness was used the Likert scale. According to the result of this study, many parts of the detached housing area were not good for children's outdoor activities, and the resident's satisfaction was low. In the sample detached housing areas, negative factors were car and motorcycle. And many residents pointed out the lack of natural elements, variety, and safety of outdoor space in dwelling area. Finally, this study suggested the several constitution method for the children's activities based on the results of evaluation and survey.

Resident Evaluation on Housing and Demand on Residential Service according to Type of Public Rental Housing (공공임대주택의 유형에 따른 거주자 평가와 주거서비스 조사)

  • Lee, So Young;Oh, Myoung Won
    • Journal of the Architectural Institute of Korea Planning & Design
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    • v.35 no.1
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    • pp.11-18
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    • 2019
  • There is a growing demand for public rental housing since housing price increased rapidly and socially vulnerable people need more stable housing. The purpose of this study is to investigate housing evaluation (satisfaction), moving plan, and residential service according to the type of the public rental housing and the characteristics of the resident, and to suggest the development direction for comprehensive housing services including the community level. Data used for analysis in this study are from 2016 Seoul panel survey of public rental housing residents. A total of 3009 questionnaire from public rental households were collected in 2016 Seoul panel survey. In order to investigate housing requirements, we analyzed household characteristics, housing satisfaction, moving plans, welfare services, residential activities and community facilities, social environment. In this study, the difference of residential satisfaction, moving plan, and residential service according to the type of the public rental housing and the characteristics of the resident is analyzed to identify their housing demands. As a result, there were differences in residential satisfaction, moving plan, and residential service depending on type of public rental housing and characteristics of residents. Residents in public rental housing modified from the multi-family housing after purchase showed lower residential satisfaction, and higher intention for moving plan compared to residents living in other type of public rental housing. In the residential service, residents in permanent lease type have higher experience of housing service as well as demand on housing service. Especially single household, elderly household, female household, or household with handicapped person indicated higher demand for housing services.

A Caoss-Cultural Comparative Study on the Evaluation Indices of Apartment Housing (文化的 背景에 따른 아파트住居 評價指標 比較硏究)

    • Journal of the Korean housing association
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    • v.9 no.3
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    • pp.97-105
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    • 1998
  • Recent mass construction of high-rise apartments across the country are questionable whether this housing type is appropriate for Korean families as one of housing alternatives. Therefore, cross-cultural analysis is needed for the evaluation of high-rise apartment living. The purpose of this study is to identify factors related to the evaluation of residential satisfaction, and to examine the differences of satisfaction between Korean and American high-rise resident groups on these factors and personal characteristics. The review of literature and factor analysis identified six important environmental factors. 413 subjects were selected from the major two resident groups in major U.S. cities, and Seoul, Korea. An examination by major factors indicated that five except for neighborhood environmental qualities were significant relationship. It was also found that personal characteristics of these two groups were significantly different. Multiple-regression analysis found that both physical quality of dwelling unit and management/maintenance were important predictors of residential satisfaction.

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A Study on the Demands and Satisfaction of the Residential Life Management of Apartment Residents (공동주택 생활관리 만족 및 요구에 대한 연구)

  • 은난순
    • Journal of the Korean housing association
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    • v.7 no.2
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    • pp.153-160
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    • 1996
  • The purpose of this study was to examine the tendency of demands and satisfaction according to the resident's characteristics using the Cognitive Measurement Scale of Residential Life Management. Data were analyzed by the SAS program package. The results of study showed that the degree of satisfaction in the life management was low. And highest demand of each factor was as follows : Life cooperative association in Fesidential life convenience service(I). Bank service in Residential life support service(II). Announcement about utility fee in Resident's activity support and announcement of managerial warks(III). Works about criminiality control in Safety and order sustaining(IV). Care for empty house in Precaution to accident(V).

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Impact of Rural Village Consulting Service Quality on Resident Satisfaction and Business Performance - In Case of Muju County in Jeollabuk-do - (농촌마을 컨설팅의 서비스 품질이 주민만족과 사업성과에 미치는 영향 - 전라북도 무주군을 사례로 -)

  • Baek, Koung-Moon;Jang, Dong-Heon
    • Journal of Korean Society of Rural Planning
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    • v.25 no.2
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    • pp.23-33
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    • 2019
  • The study aims to measure the quality of consulting services for village-building projects in rural areas. To this end, the government wanted to analyze the impact of the quality of service on residents' satisfaction and business performance in villages that are receiving consulting services. As a result of the empirical analysis of the case areas, the five-dimensional tangibles, reliability, assurance and empathy of the quality of consulting services in rural villages had a defining influence on the residents' satisfaction. And the residents' satisfaction of consulting services had a defining influence on the business performance of the village with tangibles, reliability, and assurances. The main implications presented on the basis of these results were analyzed that it was necessary to universalize the assessment of service quality, to strengthen the burden of the village on the cost of consulting services, and to induce participation through a sufficient understanding of the villagers' business.