• 한국콘텐츠학회논문지
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• 제19권6호
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• pp.325-333
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• 2019

본 연구는 팀 구성원이 지각하는 갈등이 개인-조직의 적합성과 이직의도에 미치는 영향을 실증적으로 분석하여 유의미한 시사점의 제시를 목적으로 하였다. 특히 지각된 개인-조직 적합성이 갈등과 이직의도를 매개하는지, 구성원의 리더에 대한 신뢰가 갈등과 이직의도와의 관계를 변화시킬 수 있는지 분석하였다. 실증자료의 분석 결과, 팀 내 갈등은 이직의도에 통계적으로 유의미한 정(+)의 영향, 목표 가치 적합은 부(-)의 영향을 미쳤으나, 성격적합은 통계적 유의성이 발견되지 않았다. 개인-조직 적합성은 갈등과 이직의도를 매개하였으며, 리더에 대한 신뢰는 개인-조직 적합과 이직의도의 관계를 조절하는 것으로 확인되었다. 본 연구는 팀 구성원의 지각된 갈등, 개인-조직 적합성, 이직의도와의 메커니즘을 구체적으로 파악함으로써 기존 연구와의 차별화를 시도하였으며, 이를 통해 이론적 실천적 시사점을 제시하였다.

• Asia Marketing Journal
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• 제11권3호
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• pp.125-149
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• 2009

이 연구의 목적은 영업사원의 이직을 조장/억제하는데 영향을 미치는 요인들을 규명하는데 있다. 이를 위해 생명보험회사에 종사하고 있는 영업사원을 대상으로 실증분석을 통해 영업사원의 직무성과, 직무스트레스와 이직의도 간의 인과관계를 검증하였다. 구체적으로 직무성과와 직무스트레스가 이직의도에 미치는 영향에서 직무갈등의 매개적 효과와 직무교육 및 전환손실의 조절적 역할에 대해 검증하는데 연구의 초점을 맞추었다. 실증분석 결과 직무성과가 높을수록 직무갈등이 감소하고, 직무스트레스가 증가할수록 직무갈등도 높아지는 것으로 나타났으며, 직무갈등을 통해 이직의도에 영향을 미치는 것으로 나타났다. 직무교육과 전환손실의 조절적 역할을 분석한 결과 직무 교육을 많이 받은 영업사원이 적게 받은 영업사원에 비해 직무성과가 직무갈등에 미치는 부(-)적 효과가 더 강한 것으로 나타났지만, 직무스트레스가 직무갈등에 미치는 효과에 대해서는 직무교육이 조정적 역할을 하지 못하는 것으로 나타났다. 마지막으로 직무갈등이 이직의도에 미치는 영향에 있어 전환손실이 조절적 역할을 하는 것으로 나타났다.

• 디지털융복합연구
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• 제14권11호
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• pp.163-171
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• 2016

팀 구성원의 다양성이 팀 성과에 미치는 영향이 다양하기 때문에 기업은 팀 다양성의 효과 및 다양성 관리방법에 대해 관심을 가져야 한다. 즉, 기업은 다양성의 결과뿐만 아니라 다양성의 긍부정의 효과를 극대화 혹은 최소화 할 수 있는 방법에 대해 고민해봐야 한다. 본 연구의 주요 목적은 팀 구성원의 가치 다양성이 팀 정체성과 팀 내 갈등에 미치는 긍정과 부정의 영향을 살펴보고, 이들 긍부정의 영향관계에서 포용적 조직 분위기가 조절역할을 하는지 살펴보는 것이다. 이러한 목적을 달성하기 위해 선행연구 검토를 통해 4개의 가설을 개발하고 개발된 가설은 단순 회귀분석과 위계적 회귀분석을 통해 검증하였다. 분석결과 가치 유사성은 팀 정제성에 정(+)의 영향, 그리고 팀 내 갈등에는 부(-)의 영향을 미치는 것으로 나타났다. 또한 포용적 조직 분위기가 조절역할을 하는 것으로 나타났다. 실증 분석결과를 바탕으로 실무적 시사점과 연구의 한계점 및 미래 연구 방향 등을 제시하였다.

• 임상간호연구
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• 제19권1호
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• pp.81-95
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• 2013

Purpose: The purpose of this study was to identify the frequency and severity of role conflict experienced by nurses in the hospital. Methods: For this survey a self-report questionnaire on nurses' role conflict was used for data collection. Participants were 472 nurses in hospitals with over 500 beds. The questionnaire had 82 items classified into five categories (role activity, relationships between: nurse-nurse, nurse-patient/caregiver, nurse-doctor, and nurse-other department staff). The questionnaire was developed through focus group interviews with nurses according on their work experiences and literature reviews that were validated by the researchers. Data were analyzed using descriptive statistics for frequency and severity of nurses' role conflict. Cronbach's ${\alpha}$ for the questionnaire was .95 (frequency), .97 (severity). Results: Mean score for nurses' role conflict was 1.64. The highest frequency for nurses' role conflict was in the category, relationship between nurse and patients or their families ($2.00{\pm}0.46$). The highest severity for nurses' role conflict was in the category; relationship between nurses and doctors ($1.96{\pm}0.56$). Conflict about nurses' role activity showed both high frequency ($1.99{\pm}0.39$) and severity ($1.95{\pm}0.43$). Conclusion: Results indicate a need to develop programs to improve interpersonal relationship so as to reduce role conflict and encourage nurses' professional satisfaction and achievement.

• 한국경영과학회지
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• 제40권3호
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• pp.97-117
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• 2015

There has been a lack of research that has addressed firm performance associated with the mechanism among dependence, conflict and cooperation in the context of B2B relationships. Building on current knowledge regarding key constructs of dependence, conflict, and cooperation, the authors examine the primary assumption underlying firm performance and presents a process model of key constructs on firm performance using two moderators (relationship length and firm type). In so doing, a professional online research firm conducts panel survey and a total of 200 responses are used to test our proposed model. The results show that both conflict-cooperation and cooperation-firm performance linkages are significant, but other proposed links are insignificant. While the moderating effect of firm type is not significant, the dependence-performance link is moderated by relationship length, particularly in the stage of the initial relationships. These results has implications for a better understanding of B2B relationships from the initial stage to the sustainable stage.

• 가정과삶의질연구
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• 제31권2호
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• pp.77-91
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• 2013

The purpose of this study is to investigate if self-esteem mediates the effects of conflict with parents, peer relationship and school adaptation in relation to the satisfaction with life of adolescents in multicultural families. The subjects of the present study are 152 adolescents of multicultural families ranging from 12-16 years of age from the cities of Seoul, and Daegu, and the provinces of Gyeong-gi, and Gyeong-buk, South Korea. The measured constructs are Conflict with Parents, Friendship, School Adaption, Self- Esteem and Satisfaction with Life Scale. The dates were analyzed using path analysis. The major results of this study demonstrate that self-esteem does not mediate the effects of conflict with parents and peer relationship in relation to the satisfaction with life of adolescents in multicultural families. However, self-esteem does mediate the effects of school adaptation in relation to the satisfaction with life of adolescents in multicultural families.

• 한국건설관리학회논문집
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• 제7권4호
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• pp.164-176
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• 2006

Conflict may occur during teamwork activities. Conflict is the incompatibility of interest of participants; hence, it is more common in a wide varied activities involved construction field. Goals and values involve positive or negative features and are therefore common sources of conflict in construction field. Excessive conflict is a major hindrance to the effective operation of a team. If the conflict is not managed timely and properly, it could be transformed into a big dispute, thus to avoid these situation, it is necessary to augment working together culture. This paper aims to identify project team working factors and to uncover underlying relationships between these factors. A questionnaire survey was used to collect data from professionals. Factor analysis was employed to categorize twenty-one teamwork items evaluated by 169 respondents working in three major construction parties namely, owners, consultants and contractors. Factor analysis uncover that these team work factors can be grouped under three categories titled as: integrative working culture, relationship building and trust building. Multiple regression analysis however, showed that relationship building factor does not influence job satisfaction of project participants. Results of this study can be used as a tool to strengthening relationship between project participants in the construction industry.

• 무역학회지
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• 제44권2호
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• pp.239-267
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• 2019

The purpose of this study is to identify the effects of employment insecurity on organizational commitment and turnover intention, and mediating roles of conflict in Chinese enterprise workers. We examined the theoretical background and conducted an empirical study. The statistical analysis results revealed the following. First, employment insecurity has significant negative effects on organizational commitment and positive effects on turnover intention. Second, employment insecurity has significant positive effects on task and relationship conflicts. Third, task and relationship conflicts have positive significant effects on turnover intention. Fourth, intragroup conflicts (task and relationship conflicts) have partial mediating effects between employment insecurity and organizational commitment, and turnover intention, but task conflicts have no mediating effects between employment insecurity and organizational commitment. On the basis of the research findings, this paper discusses the theoretical and empirical implications of the research, and provides directions for future research.

• 대한가정학회지
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• 제44권6호
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• pp.71-78
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• 2006

The purposes of this study were firstly to assess the differences of conflict resolution strategies between friends according to children's peer status, and secondly to investigate the relationship of conflict resolution strategies measured by self-report, hypothetical interview, and observation methods. Thirty-four dayds in elementary 5th graders were selected according to peer status and friendship. Collected data were analyzed tv t-test and Spearman's correlation. The results of this study showed that children's conflict resolution strategies differed according to their peer status. Specially, popular children reported using and experiencing compromising/integrating strategies more than rejected children did. Rejected children reported using and experiencing dominating strategies more than popular children did. Secondly, there were meaningful correlations between compromising/integrating and dominating strategies, as measured by self-report, hypothetical interview, and observation methods. However, no relations emerged among avoiding, obliging, and intervention requesting strategies, as measured by self-report, hypothetical interview, and observation methods.

• Journal of Korea Trade
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• 제26권3호
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• pp.1-22
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• 2022

Purpose - Social media platforms have presented individuals with an opportunity to create and maintain their social relationship through the use of social media services. However, such social relationship has a negative influence on users' interest in social media. Design/methodology - Using structural equation modeling, this study seeks to examines the effects of different social media conflicts (individual and social conflicts) on users' psychological internal state, especially user apathetic behavior Findings - The findings confirm that, among social media conflicts, social-related conflict, especially social interaction overload has a negative effect on cognitive resonance, while individual conflict has the highest effect on cognitive dissonance. Also, cognitive dissonance has a much greater effect than cognitive resonance on user resistance, this means that users' negative perception of social media has a greater influence on their resistance. Lastly, user's resistance was found to have a positive influence on user's apathetic behavior. Originality/value - In other to capture social media Apathetic behavior, this study focus on social media conflict perspective, which includes social-related conflict and individual conflict, which are found to influence users' internal states towards social media and further induce social media behavior. This study is unique because it is among the first to explore social media apathetic behavior by focusing on the influence of both external social media conflict and internal state. Also, this study proposed that social related conflict has a higher negative influence on WeChat user than individual related conflict.