• Journal of the Korean Society for information Management
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• v.39 no.2
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• pp.299-324
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• 2022

In this study, in order to explore the contextual elements of book use that were overlooked in the existing book recommender system research, for 15 avid readers with various book search backgrounds, the contents generated in 6 book search situations were collected through the think-aloud protocol. By using content analysis from the collected book use contents, not only the internal and external appeal factors affecting book use, based on the 'appeal factor', the theoretical concept of the readers' advisory service, but also information sources and search methods regarding book use were identified and categorized. The results of this study can be used to extract and reflect meaningful attribute data in the future book recommender system design process.

• Journal of Information Technology Applications and Management
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• v.21 no.1
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• pp.85-105
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• 2014

Exhibition industry is important business domains to many countries. Not only lots of countries designated the exhibition industry as tools to stimulate national economics, but also many companies offer millions of service or products to customers. Recommender systems can help visitors navigate through large information spaces of various booths. However, no study before has proposed a methodology for identifying and acquiring prospective visitors although it is important to acquire them. Accordingly, we propose a methodology for identifying, acquiring prospective visitors, and recommending the adequate booth information to their preferences in the exhibition industry. We assume that a visitor will be interested in an exhibition within same class of exhibition taxonomy as exhibition which the visitor already saw. Moreover, we use user-based collaborative filtering in order to recommend personalized booths before exhibition. A prototype recommender system is implemented to evaluate the proposed methodology. Our experiments show that the proposed methodology is better than the item-based CF and have an effect on the choice of exhibition or exhibit booth through automation of word-of-mouth communication.

• Journal of Communications and Networks
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• v.17 no.2
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• pp.145-156
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• 2015

In recent years, electronic commerce and online social networks (OSNs) have experienced fast growth, and as a result, recommendation systems (RSs) have become extremely common. Accuracy and robustness are important performance indexes that characterize customized information or suggestions provided by RSs. However, nefarious users may be present, and they can distort information within the RSs by creating fake identities (Sybils). Although prior research has attempted to mitigate the negative impact of Sybils, the presence of these fake identities remains an unsolved problem. In this paper, we introduce a new weighted link analysis and influence level for RSs resistant to Sybil attacks. Our approach is validated through simulations of a broad range of attacks, and it is found to outperform other state-of-the-art recommendation methods in terms of both accuracy and robustness.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.17 no.3
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• pp.721-739
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• 2023

Rating prediction is an important issue in recommender systems, and its accuracy affects the experience of the user and the revenue of the company. Traditional recommender systems use Factorization Machinesfor rating predictions and each feature is selected with the same weight. Thus, there are problems with inaccurate ratings and limited data representation. This study proposes a deep recommendation model based on self-attention Factorization (SAFMR) to solve these problems. This model uses Convolutional Neural Networks to extract features from user and item reviews. The obtained features are fed into self-attention mechanism Factorization Machines, where the self-attention network automatically learns the dependencies of the features and distinguishes the weights of the different features, thereby reducing the prediction error. The model was experimentally evaluated using six classes of dataset. We compared MSE, NDCG and time for several real datasets. The experiment demonstrated that the SAFMR model achieved excellent rating prediction results and recommendation correlations, thereby verifying the effectiveness of the model.

• Information Systems Review
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• v.8 no.1
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• pp.181-201
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• 2006

As the Internet spreads, many people have interests in e-CRM and product recommender systems, one of e-CRM applications. Among various approaches for recommendation, collaborative filtering and content-based approaches have been investigated and applied widely. Despite their popularity, traditional recommendation approaches have some limitations. They require at least one purchase transaction per user. In addition, they don't utilize much information such as demographic and specific personal profile information. This study suggests new hybrid recommendation model using two data mining techniques, association rule and classification, as well as intelligent agent to overcome these limitations. To validate the usefulness of the model, it was applied to the real case and the prototype web site was developed. We assessed the usefulness of the suggested recommendation model through online survey. The result of the survey showed that the information of the recommendation was generally useful to the survey participants.

• Journal of Intelligence and Information Systems
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• v.13 no.3
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• pp.119-140
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• 2007

Recommender systems enable a user to decide which information is interesting and valuable in our world of information overload. As the recent studies of distributed computing environment have been progressing actively, recommender systems, most of which were centralized, have changed toward a peer-to-peer approach. Collaborative Filtering (CF), one of the most successful technologies in recommender systems, presents several limitations, namely sparsity, scalability, cold start, and the shilling problem, in spite of its popularity. The move from centralized systems to distributed approaches can partially improve the issues; distrust of recommendation and abuses of personal information. However, distributed systems can be vulnerable to attackers, who may inject biased profiles to force systems to adapt their objectives. In this paper, we consider both effective CF in P2P environment in order to improve overall performance of system and efficient solution of the problems related to abuses of personal data and attacks of malicious users. To deal with these issues, we propose a multi-agent framework for a distributed CF focusing on the trust relationships between individuals, i.e. web of trust. We employ an agent-based approach to improve the efficiency of distributed computing and propagate trust information among users with effect. The experimental evaluation shows that the proposed method brings significant improvement in terms of the distributed computing of similarity model building and the robustness of system against malicious attacks. Finally, we are planning to study trust propagation mechanisms by taking trust decay problem into consideration.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.40 no.4
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• pp.154-163
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• 2017

Collaborative filtering, one of the most widely used techniques to build recommender systems, is based on the idea that users with similar preferences can help one another find useful items. Credit card user behavior analytics show that most customers hold three or less credit cards without duplicates. This behavior is one of the most influential factors to data sparsity. The 'cold-start' problem caused by data sparsity prevents recommender system from providing recommendation properly in the personalized credit card recommendation scenario. We propose a personalized credit card recommender system to address the cold-start problem, using multiple user profiles. The proposed system consists of a training process and an application process using five user profiles. In the training process, the five user profiles are transformed to five user networks based on the cosine similarity, and an integrated user network is derived by weighted sum of each user network. The application process selects k-nearest neighbors (users) from the integrated user network derived in the training process, and recommends three of the most frequently used credit card by the k-nearest neighbors. In order to demonstrate the performance of the proposed system, we conducted experiments with real credit card user data and calculated the F1 Values. The F1 value of the proposed system was compared with that of the existing recommendation techniques. The results show that the proposed system provides better recommendation than the existing techniques. This paper not only contributes to solving the cold start problem that may occur in the personalized credit card recommendation scenario, but also is expected for financial companies to improve customer satisfactions and increase corporate profits by providing recommendation properly.

• Journal of Intelligence and Information Systems
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• v.17 no.4
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• pp.305-316
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• 2011

Recommender system is the system which, by using automated information filtering technology, recommends products or services to the customers who are likely to be interested in. Those systems are widely used in many different Web retailers such as Amazon.com, Netfix.com, and CDNow.com. Various recommender systems have been developed. Among them, Collaborative Filtering (CF) has been known as the most successful and commonly used approach. CF identifies customers whose tastes are similar to those of a given customer, and recommends items those customers have liked in the past. Numerous CF algorithms have been developed to increase the performance of recommender systems. However, the relative performances of CF algorithms are known to be domain and data dependent. It is very time-consuming and expensive to implement and launce a CF recommender system, and also the system unsuited for the given domain provides customers with poor quality recommendations that make them easily annoyed. Therefore, predicting in advance whether the performance of CF recommender system is acceptable or not is practically important and needed. In this study, we propose a decision making guideline which helps decide whether CF is adoptable for a given application with certain transaction data characteristics. Several previous studies reported that sparsity, gray sheep, cold-start, coverage, and serendipity could affect the performance of CF, but the theoretical and empirical justification of such factors is lacking. Recently there are many studies paying attention to Social Network Analysis (SNA) as a method to analyze social relationships among people. SNA is a method to measure and visualize the linkage structure and status focusing on interaction among objects within communication group. CF analyzes the similarity among previous ratings or purchases of each customer, finds the relationships among the customers who have similarities, and then uses the relationships for recommendations. Thus CF can be modeled as a social network in which customers are nodes and purchase relationships between customers are links. Under the assumption that SNA could facilitate an exploration of the topological properties of the network structure that are implicit in transaction data for CF recommendations, we focus on density, clustering coefficient, and centralization which are ones of the most commonly used measures to capture topological properties of the social network structure. While network density, expressed as a proportion of the maximum possible number of links, captures the density of the whole network, the clustering coefficient captures the degree to which the overall network contains localized pockets of dense connectivity. Centralization reflects the extent to which connections are concentrated in a small number of nodes rather than distributed equally among all nodes. We explore how these SNA measures affect the performance of CF performance and how they interact to each other. Our experiments used sales transaction data from H department store, one of the well?known department stores in Korea. Total 396 data set were sampled to construct various types of social networks. The dependant variable measuring process consists of three steps; analysis of customer similarities, construction of a social network, and analysis of social network patterns. We used UCINET 6.0 for SNA. The experiments conducted the 3-way ANOVA which employs three SNA measures as dependant variables, and the recommendation accuracy measured by F1-measure as an independent variable. The experiments report that 1) each of three SNA measures affects the recommendation accuracy, 2) the density's effect to the performance overrides those of clustering coefficient and centralization (i.e., CF adoption is not a good decision if the density is low), and 3) however though the density is low, the performance of CF is comparatively good when the clustering coefficient is low. We expect that these experiment results help firms decide whether CF recommender system is adoptable for their business domain with certain transaction data characteristics.

• KIPS Transactions on Computer and Communication Systems
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• v.2 no.11
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• pp.475-482
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• 2013

Several approaches to recommendation systems have been studied. One of the most successful technologies for building personalization and recommendation systems is collaborative filtering, which is a technique that provides a process of filtering customer information based on such information profiles. Collaborative filtering systems, however, have a sparsity if there is not enough data to recommend. In this paper, we suggest a movie recommendation system, based on the weighted personal propensity and the collaborating filtering system, in order to provide a solution to such sparsity. Furthermore, we assess the system's applicability by using the open database MovieLens, and present a weighted personal propensity framework for improvement in the performance of recommender systems. We successfully come up with a movie recommendation system through the optimal personalization factors.

• Journal of the Korean Institute of Intelligent Systems
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• v.24 no.4
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• pp.443-449
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• 2014

Preferences of users on movies are observables of various factors that are related with user attributes and movie features. For movie recommendation, analysis methods for relation among users, movies, and preference patterns are mandatory. As a relational analysis tool, we focus on the Infinite Relational Model (IRM) which was introduced as a tool for multiple concept search. We show that IRM-based co-clustering on preference patterns and movie descriptors can be used as the first tool for movie recommender methods, especially content-based filtering approaches. By introducing a set of well-defined tag sets for movies and doing three-way co-clustering on a movie-rating matrix and a movie-tag matrix, we discovered various explainable relations among users and movies. We suggest various usages of IRM-based co-clustering, espcially, for incremental and dynamic recommender systems.