• International Journal of Advanced Culture Technology
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• v.9 no.4
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• pp.145-153
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• 2021

The purpose of this study is to investigate the effect of health club users' perception of service quality on user satisfaction and loyalty. The purpose of this study is to investigate the effect of health club users' perception of service quality on user satisfaction and loyalty. In order to achieve this research purpose. In 2020, participants in health clubs over 20 years old residing in Gwangju Metropolitan City and Jeollanam-do were selected as the population and a total of 300 subjects (273 males and 127 females) were selected using a convenient sampling method. The data collected using this was statistically processed according to the purpose of analysis using SPSS 20.0 version. The results obtained through this research process are as follows. First, it was found that the health club users' perception of service quality had a partial effect on user satisfaction. Second, it was found that the service quality perception of health club users partially affected the loyalty. Third, it was found that health club users' satisfaction with use partially affected their loyalty.

• Water Engineering Research
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• v.3 no.4
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• pp.259-267
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• 2002

South Africa has developed a policy and law that calls and provides for the equitable and sustainable use of water resources. Sustainable resource use is dependent on effective resource protection. Rivers are the most important freshwater resources in the country, and there is a focus on developing and applying methods to quantify what rivers need in terms of flow and water quality. These quantified and descriptive objectives are then related to specified levels of ecological health in a classification system. This paper provides an overview of an integrated and systematic methodology, where, fer each river, and each river reach, the natural condition and the present ecological condition are described, and a level/class of ecosystem health is selected. The class will define long term management goals. This procedure requires each ecosystem component to be quantified, starting with the abiotic template. A modified flow regime is modelled for each ecosystem health class, and the resultant fluvial geomorphology and hydraulic habitats are described. Then the water chemistry is described, and the water quality changes that are likely to occur as a consequence of altered flows are predicted. Finally, the responses to the stress imposed on the biota (fish, invertebrates and vegetation) by modified flow and water quality are predicted. All of the predicted responses are translated into descriptive and/or quantitative management objectives. The paper concludes with the recognition of active method development, and the enormous challenge of applying the methods, implementing the law, and achieving river protection and sustainable resource-use.

• Journal of Distribution Science
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• v.15 no.9
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• pp.27-36
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• 2017

Purpose - In this study, the author investigates which shopping motivations affect regulatory focus differently. This study also determines the effect of shopping motivation on regulatory focus when consumers use different shopping channels. Additionally, the author tries to investigate how information quality affects regulatory focus. Similarly, this study also examines the effect of the shopping channel on the relationship between information quality and regulatory focus. Research design, data, and methodology - With 635 surveyed questionnaires, this study was conducted by SPSS and AMOS 22.0 version. SEM was used to verity hypotheses and model. Results - According to this research, hedonic shopping motivation affects promotion focus positively and prevention focus negatively. Furthermore, when consumers use a mobile channel rather than an online one, hedonic shopping motivation affects prevention focus more negatively. However, depending on the shopping channel, there are no significant differences in the case of the relationship between hedonic motivation and promotion focus. The author also examines how information quality affects regulatory focus. In particular, when consumers use a mobile channel rather than an online one, information quality affects promotion and prevention focus more positively. Conclusions - Through this study, the author suggests that shopping motivation and information quality could influence consumers' regulatory focus, shopping attitude, and intention.

• Proceedings of the Korean Society for Quality Management Conference
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• 2006.11a
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• pp.221-226
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• 2006

We usually use two techniques(influence function and local influence) for detecting outliers. But, we cannot use these difficult techniques in elementary industrial statistics course for college students. We can use some simple graphical methods(box plot, dandelion seed plot, influence graph and cumulative deletion plot) for univariate and bivariate outlier detection and outlier effect in elementary industrial statistics course for college students.

• Proceedings of the Korea Water Resources Association Conference
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• 1992.07a
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• pp.443-447
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• 1992

This study describes the strategy for advanced decision support system (ADSS) development for integrated management of water resources and quality in reservoir systems. The developed ADSS consists of database that contain hydrologic data, observed operational data, and data to support specific reservoir operations simulation, optimization models, and water quality models. The optimization model, mass balance simulation model and water quality models are used in a general prototype ADSS, menu driven controlling framework that assists the user to specify and evaluate the alternative operational scenarios at one time. These alternative scenarios are evaluated by the models and the results are compared through the use of a graphical based display system. This graphical based system uses an icon based schematic representation of the system to organize the presentation of the results. The ADSS includes the ability to use monthly or weekly time periods of analysis for the models and it can use monthly historical or stochastically generated inflows.

• Proceedings of the Korean Institute of Building Construction Conference
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• 2015.11a
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• pp.113-114
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• 2015

This paper is to investigate the effect of poor quality aggregate source used in Korea on the mixture proportion and strength development of the high strength concrete fixed at 450 kg/m3 of cement contents. For aggregate kinds, good quality crushed stone from KS certified manufacturer and low quality crushed stone from non certified construction field are used. For fine aggregates, river sand, land sand, sea sand and mixed sand are also used. It is found that the use of low quality aggregates resulted in an increase of water demand considerably due to poor gradation of aggregate and excessive fine particles. Test results indicate that the use of low quality aggregate also decreases the compressive strength compared with that of good quality aggregate.

• Journal of Korean Society for Quality Management
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• v.47 no.3
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• pp.597-613
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• 2019

Purpose: The purpose of this study is to analyze the trend of quality research by analyzing the entire JKSQM(Journal of the Korean Society for Quality Management). Methods: This study is to analyze the frequency of words used in the abstract of the all JKSQM by applying the text mining processing. We use wordcrowd among text mining techniques. Results: 22 words of high frequency were presented in the abstract of the paper published in the JKSQM for 42 years. The frequency of words was shown on a 10 year basis, and the four important words were plotted on a change graph for each Vol. Frequent words of each Vol. are added in the appendix. Conclusion: The main research results are as follows. First, there has been no significant change in research trends over the last 40 years. Second, the early SQC words have been widely used, and since 1990, many words such as service-oriented words have been used, indicating a change in the times. Third, the use of the words of the 4th industrial revolution since 2010 is weak. In the above analysis, the trend of quality research in Korea is within the quality category and can be considered conservative. Now, it is expected that everything will be changed in the period of the 4th Industrial Revolution, and it is time to study the direction of quality in Korea.

• Journal of Korean Society for Quality Management
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• v.32 no.3
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• pp.62-67
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• 2004

This paper presents and compares two block replacement policies under random use durations. The units are put in service altogether and then idle for some time. The time durations during which units are put in service are random variables. Two block replacement policies, called N-policy and T-policy, are presented. Under N-policy, units are replaced altogether after the Nth use. Under T-policy, units are replaced altogether at the end of the use after cumulative use time T elapses. The failures during use durations are replaced by new ones individually. The cost rate expressions under the policies are derived for exponential use durations. Numerical examples are presented to compare the performances of the two policies.

• Journal of Distribution Science
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• v.14 no.4
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• pp.67-79
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• 2016

Purpose - Over recent years, we have concerned about safety and quality on food products because of delivery complexity. The dependence of foreign food products escalate supply of products. And there are often negligent accident of marine and agricultural products. Therefore, the complexity increases the importance of safety on food and information quality for consumers. In spite of the interest augmentation of various interested parties, there is decrease in reliability and effectiveness, if it would be established without the right directivity. For the study, we tried to examine the first considerations the point of - view in service environment and information quality with accepting and diffusing the Traceability System. Then, we tried to verify the relationships between the factors of TS and the determinants of behavior decision. Next, we made efforts to find the mutual relationship among distributors, producers, consumers and the other prerequisite factors from the point of view in service environment and information quality in order to operate effectively the information perspective and system. Research design, data, and methodology - For the purpose of this study, the samples of consumers were targeted to Traceability System, and 661 people have been investigated. Through theoretical discussion of previous research, nine hypotheses were established, the influence of Continuous User Intention in TS. In order to test the hypotheses, a survey had conducted for 661 consumers as opinion leaders in their 20s-60s as data, and structural equation modeling was used. The difference analysis between Agricultural and Marine Products in TS; SPSS 22.0 and AMOS 22.0 were used for statistical analysis. Results - The major findings from this study were as follow; all factors of information quality excluding completeness and a social-impact had effects on the ease of use; all factors excluding understand ability in information quality and a social-impact had effects on the usefulness; completeness and social-impact had effects on perceived value; the ease of use had effects on usefulness and perceived value; usefulness had effects on perceived value and the intention of continuous use. From the results of different analysis, the CPLT(Completeness) factor has positive effects on Easy of USE and PV(Perceived Value) strongly in agricultural products. On the other hand, Social Duty has positive effects on Easy of Use strongly in marine products. Conclusion - In the age of information overflowing, TS will be a burden for users if it places too much emphasis upon accessibility. To accept and diffuse TS safely, therefore, Information System should be settled first into initial market formation. In addition, if TS elements are considered in conjunction with information factors and user environment, the acceptance and diffusion of TS would make synergy effect, even better. That is, this study contributes to the acceptance and diffusion of Traceability System. Accordingly, information quality will be settled into initial market formation. Also, social-impact element will be considered in conjunction with information quality's factors, and it will make synergy effect.

• Asia Marketing Journal
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• v.25 no.3
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• pp.99-110
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• 2023

Chatbot services have become an essential communication tool for interacting with consumers in e-commerce. To understand consumer behavior in the context of chatbot services, we apply the Theory of Planned Behavior (TPB) to analyze continuance intention to use and additional predictors to explain behavioral intention. An analysis of data collected from 300 digital shopping users who had experienced chatbot services revealed that an extended TPB model holds for the continuous use of chatbot services, driven by both interaction and information quality. Accordingly, these ndings provide a better understanding of consumer behavior toward chatbot services and valuable insights into digital customer relationship management.