• Title/Summary/Keyword: quality of the facility

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Factors Associated Quality of Life of Elderly in Non-paid or Paid Assisted Living Facilities (무료 및 유료 요양시설 거주노인의 삶의 질에 미치는 영향요인)

  • Sok, So-Hyune R.;Choi, Jin-Yi
    • Korean Journal of Adult Nursing
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    • v.24 no.2
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    • pp.99-108
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    • 2012
  • Purpose: The study was done to identify factors influencing the quality of life of elderly in non-paid or paid assisted living facilities. Methods: Data were collected by questionnaires from 634 elderly in Seoul and Gyeonggi province. Measures were self-esteem, activities of daily living, depression, family support, health status, facility adaptation, care facility's quality, and quality of life. Data were analyzed using $x^2$-test, independent t-test, ANCOVA, Pearson correlation coefficients, and stepwise multiple regression with SPSS/WIN 15.0 version. Results: The significant factors influencing quality of life of elderly in non-paid assisted living facilities were care facility's quality, depression, self-esteem, family support, education, and activity of daily living, which explained about 40.4% of the variance. The significant factors influencing quality of life of elderly in paid assisted living facilities were activity of daily living, depression, family support, education, care facility's quality, and facility adaptation, which explained about 83.9% of the variance. Conclusion: The results suggest that type of assisted living facilities in developing nursing interventions to improve quality of life of elderly should be considered.

The Assessment Items of Exhibitor Satisfaction In Trade Show (무역전시회 참가업체 만족도에 관한 연구)

  • Shin, Jai-Gi
    • International Commerce and Information Review
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    • v.10 no.4
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    • pp.203-219
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    • 2008
  • This study shows the following results. First, the assessment items of the whole exhibition operation, workforce, counselor's ability, facility and environment were important analysis factors for exhibition recognition, quality of human operation and quality of exhibition facility and environment. Second, exhibition recognition was found to be the most significant factor that influenced exhibitor's cognitive achievement, exhibition employee operation and exhibition facility. Third, exhibitors' satisfaction simultaneously increased as exhibition recognition and employee operation quality were raised. However, exhibition facility didn't strongly influence exhibitors' satisfaction. Fourth, high exhibition recognition, employee operation and exhibition facility resulted in high cognitive achievement and exhibitor's loyalty. Fifth, exhibition recognition is a highly influential factor to mediate exhibitor's cognitive achievement and exhibitors' loyalty. It implied that exhibitors' cognitive achievement and satisfaction were significantly related to the exhibition quality factor. Moreover, it indicated the effective and efficient operational method to strengthen promotional strategy, enhance the quality of employee operation, exhibition facility and environment. Thus, the results suggest a new method to evaluate exhibitor's satisfaction in the exhibition industry.

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The Effects of Education Service Quality on Learning Outcome in the Culinary Education Facility: Application of IPA

  • Lee, Ka-Hi;Lee, Sun-Lyung;Namkung, Young
    • Culinary science and hospitality research
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    • v.20 no.5
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    • pp.76-83
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    • 2014
  • This article examines the effects of education service quality of culinary education facility on the learning outcome. For this, items for figuring out the relation between education service quality and the learning outcomes has been deducted through IPA regarding education service quality. Further, the factors of education service, which is for verifying the effects of relevant experiences (culinary certificate) have been examined according to advanced studies. Self administered questionnaires have been prepared by 231 samples in total and the collected data have been analyzed through frequency, factor, reliability and regression analyzing methods by using SPSS 18.0. The results from paired t-test performed on the importance and performance of culinary education service quality indicate that expertise, level of knowledge, education method of instructor and additional convenience facilities (locker and lounge etc) are the most important factors respectively. The results from IPA analysis show that the quadrant 1 includes knowledge level, education method, kindness of instructor. The quadrant 2 contains awareness of instructor while the third one includes culinary facility, tool structure and convenience facility. In addition the quadrant 4 includes hygiene of learning place. According to the results from hypothesis test, education service quality affects learning outcome and the experience (certificate) of learner from culinary education facility results in difference in education service quality and awareness of learning outcome therefore the hypothesis is partially verified.

A Study on the Antecedents of Research Facility Public Usage Enhancement: Focusing on Service Quality, User Satisfaction and Reuse/Recommendation Intention in the Case of RFID/USN Support Center (공공 연구시설 활용 증진의 선행요인에 대한 연구: RFID/USN 종합지원센터의 서비스품질, 이용자만족, 재이용 및 추천의도를 중심으로)

  • Yoo, Seuck-Cheun;Jung, Uk;Park, Chan-Kyoo
    • Journal of the Korean Operations Research and Management Science Society
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    • v.35 no.2
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    • pp.37-51
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    • 2010
  • Understanding the antecedents of high public usage of national R&D facilities is a critical issue for both academics and facility managers. Previous researchrelated to general service management has identified service quality and user satisfaction as important antecedents of reuse and recommendation intention. The current paper reports findings from a survey which looked into the impact of service quality dimensions and user satisfaction on reuse and recommendation intention in the field of R&D facility public usage. Findings indicate that service quality appears to be linked to user satisfaction, and user satisfaction to be linked to reuse and recommendation intention. Findings also indicate that user satisfaction played as a mediator on the relationship between service quality and reuse/recommendation intentions in R&D facility public usage domain.

The Effect of Service Quality of Social Welfare Facilities on Facility Reuse: Focusing of Multi-Parallel Triple Mediation Effect of Facility Image, User Loyalty, and Facility Satisfaction (사회복지 이용시설의 서비스 질이 시설 재이용에 미치는 영향: 시설 이미지, 이용자 충성도, 시설만족도 병렬 삼중매개 효과분석)

  • Yun, Il-Hyun
    • Journal of Digital Convergence
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    • v.19 no.5
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    • pp.127-133
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    • 2021
  • This study studies the effect of social welfare service quality on facility reuse for users of social welfare facilities. The purpose of this study is to study the effect of the parallel triple mediation effect of facility image user loyalty and facility satisfaction. To this end 219 users of social welfare facilities were analyzed using SPSS 23.0 for Windows and Process macro. As a result, first the variables of service quality facility image user loyalty facility satisfaction and facility reuse all formed significant positive relationships. Second facility image user loyalty and facility satisfaction had multiple mediating effects. This study presented a new model using multivariate in response to social welfare facilities in pandemic situations.

The Ivestigation and Estimate of Influence on Air Quality by the Exhaust of Air Pollutant from Facility of the District Heating Located in Small City (중소도시에 위치한 집단 열 공급시설에서 배출되는 대기오염물에 의한 주변 대기질의 영향 조사 및 예측)

  • Yeon, Ik-Jun;Kim, Kwang-Yul
    • Journal of environmental and Sanitary engineering
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    • v.18 no.3 s.49
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    • pp.1-10
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    • 2003
  • This study was aimed to investigate the influence on the vicinity by air pollutant generated from facility of the district heating located in local small town. We selected the seven areas arround the surroundings of facility of the district heating, compared the air quality evaluated before and after operations of the facility, and estimated the diffusion of air pollutant exhausted from the facility using a ISC model. The result was that the concentration of TSP before and after operations of the facility was 89${\sim}$94${\mu}$g/m$^3$,and 72${\sim}$81${\mu}$g/m$^3$, respectively and the latter showed a decline in concentration. Also, there was no relationship between straight distance from the facility of the district heating and the concentration of TSP. This result was applicable to cases of PM-10 and SO$_2$. We also investigated the influence on the air around the neighbored area by air pollutant produced from facility of the district heating using ISCLT3 model. The adding-concentrations of TSP, SO$_2$,NO$_2$, and CO were 0.0019${\sim}$0.00183${\mu}$g/m$^3$, 0.0029${\sim}$0.5648ppb, 0.2924${\sim}$l.9837ppb,and 0.0087${\sim}$0.0590ppb, respectively. It is predicted that each concentration is added to pollutant exhausted from facility of the district heating and is about 1/100${\sim}$1/180,000 of present air quality. This has a tiny influence on general air quality. According to this analysis, the concentration of air pollutant is less effected to pollutants expected by the facility of the district heating than other pollutants emitted from mobil source or industrial complex, and etc.

Effects of Service Quality of the Indoor Golf Practice Facility on Customer Satisfaction, Customer Loyalty and Intention to Repurchase : Verification of Mediating Effect on Customer Satisfaction and Customer Loyalty (실내골프연습장의 서비스품질이 고객만족, 고객충성도 및 재등록의사에 미치는 영향 : 고객만족과 고객충성도의 매개효과 검증)

  • Lee, Sheng Yen;Park, Kyoung Shil;Cong, Rui
    • Journal of Digital Convergence
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    • v.16 no.10
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    • pp.497-510
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    • 2018
  • This study aims to establish effects of service quality of the indoor golf practice facility on customer satisfaction, customer loyalty and intention to repurchase. Consumers using indoor golf practice facility were selected as the target population of this study, and 238 individuals were extracted by convenience sampling and administered a survey. The results are as follows. First, facility, process, instructor positively influence customer satisfaction. Second, facility, instructor positively influence customer loyalty. Third, facility, process, instructor positively influence intention to repurchase. Fourth, customer satisfaction positively influence intention to repurchase. Fifth, customer loyalty positively influence intention to repurchase. Sixth, customer satisfaction mediated service quality of indoor golf practice facility and intention to repurchase. Finally, customer loyalty partly mediated service quality of indoor golf practice facility and intention to repurchase.

Related Carriage and Facility Management Service Quality Systems (운송 및 시설관리 서비스 관련 품질시스템)

  • Choi, Sung-Woon
    • Proceedings of the Safety Management and Science Conference
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    • 2007.11a
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    • pp.475-480
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    • 2007
  • This paper introduces service quality systems such as furniture removal for households, carriage of parcels, commercial motorcycle carriage service, the service for warehousing, car rental services, exhibition service, security service, and, facility management services. These service quality systems include terminology, process, and, infrastructure.

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Analysis of the Phosphorus Contribution Rate by the Environment Fundamental Facilities Located in Upstream Basin of Paldang Lake (팔당호 상류수계에 위치한 환경기초시설의 인 기여도 분석)

  • Woo, Younggug;Park, Eunyoung;Jeon, Yangkun;Yang, Heejeong;Rim, Jaymyung
    • Journal of Korean Society on Water Environment
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    • v.26 no.6
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    • pp.1016-1027
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    • 2010
  • The phosphorus contribution rate on water quality of North and South-Han River, and Gyungan-cheon by effluents from environmental fundamental facilities located in upstream basin of Paldang Lake were analyzed. QUALKO2 model was selected for the analysis of contrubution rate, and was constructed considering the location of the main point sources and all facilities in study area. The pollutant loading rates and arrival rates for each unit-watershed in study area were calculated for model operation. For the calibration and verification of model, 2006 water quality dataset from Ministry of Environment and the effluent loadings of the environmental fundamental facilities were used. Reliability Index (RI) method was used to estimate the validity of the results of calibration and verification. The phosphorous contribution rate(%) for each environmental fundamental facility were analyzed by excepting the effluent loading of the facility. The contribution rate was analyzed for each facility, facility groups separated by each main river and each unit-watershed. The main results of analysis for each facility are as follows; (i) the phosphorous contribution of B1 facility is 50%, which is the highest phosphorous contribution rate among those of nine facilities in the North-Han River Basin; (ii) the highest phosphorous contribution is 55.6% from J facility among eight facilities in the Gyungan Stream Basin; (iii) 40% from E treatment facility is the highest among those of twenty eight facilities in the South-Han River Basin.

Evaluation of Pollutants Emissions according to the Selling Store in Department Store (백화점 내 업종별 판매매장에 따른 오염물질 배출현황 평가)

  • Wang, HyeongSeok;Hwang, JunSeok;Chang, SeongJin;Kim, Sumin
    • Journal of the Korea Furniture Society
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    • v.26 no.1
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    • pp.71-76
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    • 2015
  • It is important thing that air quality affects human health. And It is more important thing that Indoor Air Quality more affects human health than Outdoor Air Quality. The cause of that is indoor air pollutants are more absorbed than outdoor air pollutants. By the way, in case of Multi-use facility for example office, department store, school etc., it has a feature that there are more people than any other buildings. therethrough, effects of Indoor Air Quality of Multi-use facility affect more people's health than Indoor Air Quality of any other buildings. However, in multi-use facility, specifically retail store, chemical treated materials are used for interior finishing, showcase finishing and product finishing because esthetic element is more added for detention of customer. Consequently, in place where demands brisk sales, possibility that indoor air is polluted by VOCs is high. This study considered retail store's Indoor Air Quality. as result of experiment, figure of department store's air pollution exceed about 5~20 times in guideline of multi-use facility's Indoor Air Quality in any kind of shop of department store (guideline : $500{\mu}g/m^3$).