• 성인간호학회지
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• 제24권2호
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• pp.99-108
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• 2012

Purpose: The study was done to identify factors influencing the quality of life of elderly in non-paid or paid assisted living facilities. Methods: Data were collected by questionnaires from 634 elderly in Seoul and Gyeonggi province. Measures were self-esteem, activities of daily living, depression, family support, health status, facility adaptation, care facility's quality, and quality of life. Data were analyzed using $x^2$-test, independent t-test, ANCOVA, Pearson correlation coefficients, and stepwise multiple regression with SPSS/WIN 15.0 version. Results: The significant factors influencing quality of life of elderly in non-paid assisted living facilities were care facility's quality, depression, self-esteem, family support, education, and activity of daily living, which explained about 40.4% of the variance. The significant factors influencing quality of life of elderly in paid assisted living facilities were activity of daily living, depression, family support, education, care facility's quality, and facility adaptation, which explained about 83.9% of the variance. Conclusion: The results suggest that type of assisted living facilities in developing nursing interventions to improve quality of life of elderly should be considered.

• 통상정보연구
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• 제10권4호
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• pp.203-219
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• 2008

This study shows the following results. First, the assessment items of the whole exhibition operation, workforce, counselor's ability, facility and environment were important analysis factors for exhibition recognition, quality of human operation and quality of exhibition facility and environment. Second, exhibition recognition was found to be the most significant factor that influenced exhibitor's cognitive achievement, exhibition employee operation and exhibition facility. Third, exhibitors' satisfaction simultaneously increased as exhibition recognition and employee operation quality were raised. However, exhibition facility didn't strongly influence exhibitors' satisfaction. Fourth, high exhibition recognition, employee operation and exhibition facility resulted in high cognitive achievement and exhibitor's loyalty. Fifth, exhibition recognition is a highly influential factor to mediate exhibitor's cognitive achievement and exhibitors' loyalty. It implied that exhibitors' cognitive achievement and satisfaction were significantly related to the exhibition quality factor. Moreover, it indicated the effective and efficient operational method to strengthen promotional strategy, enhance the quality of employee operation, exhibition facility and environment. Thus, the results suggest a new method to evaluate exhibitor's satisfaction in the exhibition industry.

• 한국조리학회지
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• 제20권5호
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• pp.76-83
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• 2014

This article examines the effects of education service quality of culinary education facility on the learning outcome. For this, items for figuring out the relation between education service quality and the learning outcomes has been deducted through IPA regarding education service quality. Further, the factors of education service, which is for verifying the effects of relevant experiences (culinary certificate) have been examined according to advanced studies. Self administered questionnaires have been prepared by 231 samples in total and the collected data have been analyzed through frequency, factor, reliability and regression analyzing methods by using SPSS 18.0. The results from paired t-test performed on the importance and performance of culinary education service quality indicate that expertise, level of knowledge, education method of instructor and additional convenience facilities (locker and lounge etc) are the most important factors respectively. The results from IPA analysis show that the quadrant 1 includes knowledge level, education method, kindness of instructor. The quadrant 2 contains awareness of instructor while the third one includes culinary facility, tool structure and convenience facility. In addition the quadrant 4 includes hygiene of learning place. According to the results from hypothesis test, education service quality affects learning outcome and the experience (certificate) of learner from culinary education facility results in difference in education service quality and awareness of learning outcome therefore the hypothesis is partially verified.

• 한국경영과학회지
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• 제35권2호
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• pp.37-51
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• 2010

Understanding the antecedents of high public usage of national R&D facilities is a critical issue for both academics and facility managers. Previous researchrelated to general service management has identified service quality and user satisfaction as important antecedents of reuse and recommendation intention. The current paper reports findings from a survey which looked into the impact of service quality dimensions and user satisfaction on reuse and recommendation intention in the field of R&D facility public usage. Findings indicate that service quality appears to be linked to user satisfaction, and user satisfaction to be linked to reuse and recommendation intention. Findings also indicate that user satisfaction played as a mediator on the relationship between service quality and reuse/recommendation intentions in R&D facility public usage domain.

• 디지털융복합연구
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• 제19권5호
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• pp.127-133
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• 2021

본 연구는 사회복지 이용시설 이용자들을 대상으로 사회복지 서비스 질과 시설 재이용 간 관계에서 시설 이미지, 이용자 충성도, 시설만족도 병렬 삼중매개 효과의 영향을 연구하는 데 목적이 있다. 사회복지시설 이용자 219명을 대상으로 설문 조사를 하여 자료를 수집하였다. 분석을 위해 빈도분석, 상관분석, 신뢰도 분석, 병렬 삼중매개 효과 검증은 Bootstrapping을 적용하였다. SPSS 23.0 for Windows와 Process macro를 이용하였다. 즉, 본 연구는 process macro 프로그램을 사용하였기 때문에 경로 분석을 적용한 분석기법이다. 그 결과 첫째, 변인 간에는 모두 통계적으로 유의한 정적 관계를 형성하고 있었다. 둘째, 시설 이미지, 이용자 충성도, 시설만족도는 병렬 삼중매개 효과가 있었다. 본 연구는 팬데믹 상황에서 사회복지시설 대응방안에 다변량을 활용한 새로운 모델을 제시하였으며, 재난 상황에서 사회복지 이용자 중심의 대응 매뉴얼과 대처전략에 대한 정책적 함의를 제시하였다. 끝으로, 향후 다른 변수들을 확대한 병렬 삼중매개 효과 연구의 필요성과 제언을 하였다.

• 환경위생공학
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• 제18권3호통권49호
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• pp.1-10
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• 2003

This study was aimed to investigate the influence on the vicinity by air pollutant generated from facility of the district heating located in local small town. We selected the seven areas arround the surroundings of facility of the district heating, compared the air quality evaluated before and after operations of the facility, and estimated the diffusion of air pollutant exhausted from the facility using a ISC model. The result was that the concentration of TSP before and after operations of the facility was 89${\sim}$94${\mu}$g/m$^3$,and 72${\sim}$81${\mu}$g/m$^3$, respectively and the latter showed a decline in concentration. Also, there was no relationship between straight distance from the facility of the district heating and the concentration of TSP. This result was applicable to cases of PM-10 and SO$_2$. We also investigated the influence on the air around the neighbored area by air pollutant produced from facility of the district heating using ISCLT3 model. The adding-concentrations of TSP, SO$_2$,NO$_2$, and CO were 0.0019${\sim}$0.00183${\mu}$g/m$^3$, 0.0029${\sim}$0.5648ppb, 0.2924${\sim}$l.9837ppb,and 0.0087${\sim}$0.0590ppb, respectively. It is predicted that each concentration is added to pollutant exhausted from facility of the district heating and is about 1/100${\sim}$1/180,000 of present air quality. This has a tiny influence on general air quality. According to this analysis, the concentration of air pollutant is less effected to pollutants expected by the facility of the district heating than other pollutants emitted from mobil source or industrial complex, and etc.

• 디지털융복합연구
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• 제16권10호
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• pp.497-510
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• 2018

본 연구는 실내골프연습장의 서비스품질이 고객만족, 고객충성도가 재등록의사에 미치는 영향을 알아보기 위하여 이루어졌다. 본 연구의 대상은 실내골프연습장을 이용하고 있는 고객들을 대상으로 하였으며, 자료수집은 편의표본추출법에 의하여 수집된 설문지 중 238부를 실제 자료처리에 사용하였다. 본 연구의 결과는 다음과 같다. 첫째, 서비스품질의 모든 하위요인이 고객만족에 정적인 영향을 미쳤다. 둘째, 서비스품질 하위요인 중 시설과 지도자만 고객충성도에 영향을 미쳤다. 셋째, 서비스품질의 모든 하위요인이 재등록의사에 정적인 영향을 미쳤다. 넷째, 고객만족은 재등록의사에 정적인 영향을 미쳤다. 다섯째, 고객충성도는 재등록의사에 정적인 영향을 미쳤다. 여섯째, 고객만족은 서비스품질과 재등록의사 관계에 있어서 매개역할을 하는 것으로 나타났다. 마지막으로, 고객충성도는 서비스품질과 재등록의사의 관계에 있어서 부분적으로 매개역할을 하는 것으로 나타났다.

• 대한안전경영과학회:학술대회논문집
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• 대한안전경영과학회 2007년도 추계학술대회
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• pp.475-480
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• 2007

This paper introduces service quality systems such as furniture removal for households, carriage of parcels, commercial motorcycle carriage service, the service for warehousing, car rental services, exhibition service, security service, and, facility management services. These service quality systems include terminology, process, and, infrastructure.

• 한국물환경학회지
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• 제26권6호
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• pp.1016-1027
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• 2010

The phosphorus contribution rate on water quality of North and South-Han River, and Gyungan-cheon by effluents from environmental fundamental facilities located in upstream basin of Paldang Lake were analyzed. QUALKO2 model was selected for the analysis of contrubution rate, and was constructed considering the location of the main point sources and all facilities in study area. The pollutant loading rates and arrival rates for each unit-watershed in study area were calculated for model operation. For the calibration and verification of model, 2006 water quality dataset from Ministry of Environment and the effluent loadings of the environmental fundamental facilities were used. Reliability Index (RI) method was used to estimate the validity of the results of calibration and verification. The phosphorous contribution rate(%) for each environmental fundamental facility were analyzed by excepting the effluent loading of the facility. The contribution rate was analyzed for each facility, facility groups separated by each main river and each unit-watershed. The main results of analysis for each facility are as follows; (i) the phosphorous contribution of B1 facility is 50%, which is the highest phosphorous contribution rate among those of nine facilities in the North-Han River Basin; (ii) the highest phosphorous contribution is 55.6% from J facility among eight facilities in the Gyungan Stream Basin; (iii) 40% from E treatment facility is the highest among those of twenty eight facilities in the South-Han River Basin.

• 한국가구학회지
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• 제26권1호
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• pp.71-76
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• 2015

It is important thing that air quality affects human health. And It is more important thing that Indoor Air Quality more affects human health than Outdoor Air Quality. The cause of that is indoor air pollutants are more absorbed than outdoor air pollutants. By the way, in case of Multi-use facility for example office, department store, school etc., it has a feature that there are more people than any other buildings. therethrough, effects of Indoor Air Quality of Multi-use facility affect more people's health than Indoor Air Quality of any other buildings. However, in multi-use facility, specifically retail store, chemical treated materials are used for interior finishing, showcase finishing and product finishing because esthetic element is more added for detention of customer. Consequently, in place where demands brisk sales, possibility that indoor air is polluted by VOCs is high. This study considered retail store's Indoor Air Quality. as result of experiment, figure of department store's air pollution exceed about 5~20 times in guideline of multi-use facility's Indoor Air Quality in any kind of shop of department store (guideline : $500{\mu}g/m^3$).