• 제목/요약/키워드: quality management tool

검색결과 819건 처리시간 0.023초

공급 관계품질 측정을 위한 BSC활용의 효과성에 관한 연구 (An empirical study on the effectiveness of BSC to measure quality concerning supply relationship)

  • 서창적;권영훈
    • 품질경영학회지
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    • 제30권3호
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    • pp.79-93
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    • 2002
  • Many companies are struggling with the issue of performance measurement because a generally accepted framework does not exist. The Balanced Scorecard is designed to help firms that have historically overemphasized short-term financial performance. In this article, we discuss the interrelation between supply relationship and BSC. The Balanced Scorecard to measure quality performance with respect to supply relationship is suggested. Based on the survey of 84 venture firms, the validity of the measurement tool is tested statistically. Consequently, it was found that the suggested items have validity to measure supply relationship quality performance

중소기업의 품질경영시스템 인증성과에 관한 실증연구 (Certification of Quality Management System and Firm Performance: An Empirical Approach based on the Experiences of Small and Medium Enterprises (SMEs) in Korea)

  • 김인호;최걸성;구태용
    • 산업경영시스템학회지
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    • 제30권1호
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    • pp.15-24
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    • 2007
  • This paper attempts to identify empirically whether the certification of Quality Management System affects positively to firm performance using the sample sets of 200 SMEs in Korea who have adopted ISO 9000 majoring in the domestic markets as well as the overseas markets. The empirical study has been done on the assumptions and the hypothesis that the certification itself can conceptually and practically be considered an effective tool to improve the level of standardization of quality management system, and it would result in higher productivity and good corporate image by enabling firms to strengthen up their capabilities to achieve competitive advantage. The empirical findings show that the ISO 9000 has positively contributed to not only obtaining competitive advantage but also bringing about a superior firm performance as it would be, making sure that the certification itself would be used as a powerful tool for good management. This study also pinpoints that the success/failure in introducing & adopting the certification depends highly upon the managers' interests and concerns, especially the CEO's.

한국 서비스산업의 6시그마 기법 시행과 그 성과에 관한 실증적 연구 (An Empirical Study on Performance of Six Sigma Tools in Korean Service Industry)

  • 장대성;양종곤;황인천
    • 품질경영학회지
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    • 제32권1호
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    • pp.1-20
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    • 2004
  • Six sigma has been the most influential management innovation program since 1996 in Korea. As a result of successful implementation of 6 sigma, there have been a number of dramatic quality improvement cases. However, no empirical study of 6 sigma implementation study has done especially in the service industry of Korea. This article reviews status of finance companies which implemented 6 sigma programs in Korea and then demonstrates the relationship between 6 sigma problem solving tools such as analysis of variance and graph techniques, etc and project success and operational performance. Customer survey tools, process analysis, and documentation tool are identified as influential tools on project success. Tools of measure steps, customer survey tools, and documentation tool are found as influential tools on operational performance.

기준정보 관리와 과제관리 및 품질관리 중심의 플랜트 PLM 혁신전략 (Innovation Strategy for Engineering Plant Product Lifecycle Management based on Master Data Management, Project Management and Quality Management)

  • 명세현
    • 한국CDE학회논문집
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    • 제21권2호
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    • pp.170-176
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    • 2016
  • PLM system has been widely used in whole industry. Specially, in case of the company that constructs the engineering plant, PLM can be a key success tool for the innovation with ERP and Enterprise IT Systems. This paper describes the innovation strategy for engineering plant PLM including Master Data management, EPC project management, full 3D modeling and quality management.

수돗물 위해요소 리스크 관리를 위한 물안전계획 적용 연구 (A study on the application of water safety plans for the hazard risk management of tap water)

  • 김진근;김두일
    • 상하수도학회지
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    • 제33권4호
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    • pp.259-268
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    • 2019
  • One of the most effective methods to consistently ensure the safety of a tap water supply can be achieved by application of a comprehensive risk assessment and risk management approach for drinking water supply systems. This approach can be termed water safety plans(WSP) which recommended by WHO(world health organization) and IWA(international water association). For the introduction of WSP into Korea, 150 hazards were identified all steps in drinking water supply from catchment to consumer and risk assessment tool based on frequency and consequence of hazards were developed. Then, developed risk assessment tool by this research was implemented at a water treatment plant($Q=25,000m^3/d$) to verify its applicability, and several amendments were recommended; classification of water source should be changed from groundwater to stream to strengthen water quality monitoring contaminants and frequencies; installation of aquarium to monitor intrusion of toxic substances into raw water; relocation or new installation on-line water quality analyzers for efficient water quality monitoring; change of chlorination chemical from solid phase($Ca(OCl)_2$) to liquid phase(NaOCl) to improve soundness of chlorination. It was also meaningful to propose hazards and risk assessment tool appropriate for Korea drinking water supply systems through this research which has been inconsistent among water treatment authorities.

다구찌 기법 이용으로 품질개선 (Quality Improvement Using Taguchi Method)

  • 이기영
    • 기술사
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    • 제33권1호
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    • pp.83-88
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    • 2000
  • Taguchi developed and provided various independent methods for actual application in design of experiments. Taguchi method is described in philosophy, method and others related to quality management. This thesis is one of case studies for improving the bond strength of epoxy resin by Taguchi method which is applied as a optimum developing tool in six sigma management revolution in many companies.

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경영혁신 기법에서의 TQM의 위상 (The Position of TQM among Management Innovation Tools)

  • 정규석
    • 품질경영학회지
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    • 제28권1호
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    • pp.132-150
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    • 2000
  • TQM is considered as a kind management innovation tools. Managers are apt to be embarrassed in face of too many emerging and diminishing faddish management innovation tools. In spite of their expected usefulness, the result of implementation used to be depressing. One of the most important things for successful implementation is to understand their correct usefulness and characteristics. This paper analyzes the characteristics of TQM as innovation tool by comparing TQM with other management innovation tools in terms of criteria derived in view of competitive strategy formulation.

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EMS 구축을 위한 환경매뉴얼 관리시스템 개발에 관한 연구 (A Study on The Development of Environment Manual Management System)

  • 강보철;조재립
    • 품질경영학회지
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    • 제25권4호
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    • pp.131-139
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    • 1997
  • In EMS(environmental management system), environmental documents are very important elements to achieve ISO 14000 series certification. A organization or company which hope to acquire the certification must prescribe daily operation procedure and document them properly. Also these documents must be updated in new version. Especially, environment manual, describing EMS factors and correlation between them, is a basic document system. Therefore, a proper manual management tool help a organization or company to reduce the efforts to establish and to revise documents. So, in this paper we will present environment manual management system using database and a, pp.ication computer program.

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방사선치료계획 정도관리 방법에 따른 신뢰도 평가 (Reliability estimation about quality assurance method of radiotherapy planning)

  • 김정호;김가중;유세종;김기진
    • 대한안전경영과학회지
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    • 제17권1호
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    • pp.119-124
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    • 2015
  • According as radiation therapy technique develops, standardization of radiation therapy has been complicated by the plan QA(Quality Assurance). However, plan QA tools are two type, OADT (opposite accumulation dose tool) and 3DADT (3 dimensional accumulation dose tool). OADT is not applied to evaluation of beam path. Therefore tolerance error of beam path will establish measurement value at OADT. Plan is six beam path, five irradiation field at each beam path. And beam path error is 0 degree, 0.2 degree, 0.4 degree, 0.6 degree, 0.6 degree, 0.8 degree. Plan QA accomplishes at OADT, 3DADT. The more path error increases, the more plan QA error increases. Tolerance error of OADT path is 0.357 using tolerance error of conventional plan QA. Henceforth plan QA using OADT will include beam path error. In addition, It will increase reliability through precise and various plan technique.

어린이집 자율관리를 위한 조직역량 진단도구(S.T.E.P+)의 개발 및 타당화 (Development and Validation of S.T.E.P+ Diagnostic Tool: Assessing Organizational Competence for Self-management in Daycare Centers)

  • 강정원;박소영;이원선;임여정
    • 한국보육지원학회지
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    • 제20권2호
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    • pp.105-126
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    • 2024
  • Objective: The study aimed to develop and validate a tool for assessing daycare center organizational competence and for autonomously managing childcare quality. Methods: Through literature review and expert reviews, items were derived and validated using the Content Validity Index. Data from a survey involving 216 directors and 509 teachers were analyzed using SPSS and AMOS to assess reliability and conduct confirmatory factor analysis. Results: Results revealed a 36-item diagnostic tool across four subcategories: shared values (6 items), training abilities (18 items), environmental support (6 items), and organizational promotion (6 items). A diagnostic tool named S.T.E.P+ was developed, named after the first letters of the four subfactors. Skewness and kurtosis were within normality assumptions. Good fit indices (CFI, TLI) and low SRMR and RMSEA values indicated a satisfactory model fit. Cronbach's α values showed high reliability for all factors. The tool enables autonomous diagnosis of childcare quality. Conclusion/Implications: This tool can effectively autonomously diagnose whether a daycare center is providing quality childcare.