• Title/Summary/Keyword: quality factor

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Implementation of Z-Factor Statistics for Performance Evaluation of Quality Innovation in the High Throughput Process (High Throughput 프로세스에서 품질혁신의 성능평가를 위한 Z-Factor의 적용방안)

  • Choi, Sung-Woon
    • Journal of the Korea Safety Management & Science
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    • v.15 no.1
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    • pp.293-301
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    • 2013
  • The purpose of this study is to introduce the limit of previously used six sigma quality process evaluation metrics, $Z_{st}$ and $P_{pk}$, and a solution to overcome this drawback by using a metric based on performance evaluation of Z-factor quality innovation. Case analysis on projects from national six sigma contest from 2011 to 2012 is performed and literature review on new drug development HTS (High Throughput Screening) is used to propose innovative performance evaluation metrics. This research shows that experimental study on six sigma evaluation metric, $Z_{st}$ and $P_{pk}$, have no significance difference between industrial type (Manufacturing, Semi-Public Institute, Public Institute) and CTQ type (Product Technology Type CTQ, Process Technology Type CTQ). Following discovery characterize this quality improvement as fixed target type project. As newly developed moving target type of quality innovation performance metric Z-Factor is used for evaluating experimental study, hypothetical analysis suggests that $Z_{st}$ and $P_{pk}$ share different relationship or even show reciprocal relationship. Constraints of the study are relatively small sample size of only 37 projects from past 2 years and conflict on having interview and communication with six sigma quality practitioner for qualitative experimental study. Both moving target type six sigma innovation project and fixed target type improvement project or quality circle enables efficient ways for a better understanding and quality practitioner use by applying quality innovation performance metric. Downside of fixed target type quality performance evaluation metric, $Z_{st}$ and $P_{pk}$, is presented through experimental study. In contrast, advantage of this study is that high throughput requiring product technology, process technology and quantum leap typed innovation effect is evaluated based on precision and accuracy and Z-Factor that enables relative comparison between enterprises is proposed and implemented.

A Study on the On-Line Senior Mall's Quality Factor and Customer Satisfaction (온라인 고령친화용품점 품질 요인 및 고객 만족에 관한 연구 - 고령친화용품을 중심으로 -)

  • Jeong, Han-Yeol
    • Journal of the Korea Society of Computer and Information
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    • v.12 no.5
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    • pp.215-223
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    • 2007
  • On-Line Shopping mall is becoming important strategic environment that decide corporation's competitive advantages because of that can achieve quality of customer service and offer speed elevation through both-way communication effectively. Accordingly, as interest about electronic commerce rises, various research had been gone. But, most researches are applying off-line market's quality of service measurement tool just as it is doing not consider special quality of internet. Consider and prescribe by system quality, and saw that thing with grasp relation with customer satisfaction along with qualify of service is important for factor that environmental element influences in customer satisfaction as existing commercial transaction in this research hereupon. That is, wished to present quality strategy necessary to examine whether some quality factor of system quality and quality of service affects more customer satisfaction, and satisfy various customer's needs accordingly after ermine whether it are switching and some relation that search purchase alteration availability of market that is different from loyalty which recommend internet shopping mall to another person who is system quality factor and quality of service factor and customer satisfaction factor actively.

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Evaluation of Water Quality Characteristics in the Nakdong River using Multivariate Analysis (다변량 통계분석을 이용한 낙동강 상수원수의 수질변화 특성 조사)

  • Kim, Gyungah;Kim, Yejin;Song, Mijeong;Ji, Keewon;Yu, Pyungjong;Kim, Changwon
    • Journal of Korean Society on Water Environment
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    • v.23 no.6
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    • pp.814-821
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    • 2007
  • This study was estimated water quality to raw water quality management of the Maeri intake station in the Nakdong River using Multivariate Analysis. The results of Principle Component Analysis was explained up to 76.9% of total water quality by three principle components. The 1st, 2nd was explained 44.7%, 17.9% and third was explained 14.3%. Also, the three factors was derived from Factor Analysis. The 1st factor was estimated as the matabolism and organic matter pattern related to algal growth. The 2nd factor was judged as the pollution of pattern related to the discharge from stream of the Nakdong River and 3rd factor was viewed as the hydrological variation pattern related to particle matter. The results of Cluster Analysis were classified into three groups.

A Study on the Menu Quality Evaluation of Korean Restaurantsin Jeonju Area for Revitalization of Han Brand (한(韓)브랜드 활성화를 위한 전주 지역 한식당의 메뉴 품질 평가에 관한 연구)

  • Min, Kye-Hong
    • Culinary science and hospitality research
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    • v.13 no.3
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    • pp.187-198
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    • 2007
  • Some problems are presented that Korean restaurants in jeonju area don't keep ancient fame, taste and tradition. Therefore, this thesis intends to positively analyse the evaluation of Korean restaurants' menu quality to activate Han brand, centering on Jeonju area. The findings of the study are as follows: First, this thesis named the items of analysis menu quality factor, menu quality evaluation factor, Han brand activating factor. Second, it analysed confirmative factor of menu quality evaluation and found that conformity was $x^2=67.143$, df=14, GFI=0.968, AGFI=0.917, RMR=0.056, NFI=0.902, CFI=0.962. It means that the measure of item variables was selected appropriately. Third, it constructed a menu quality evaluation model of Korean restaurants in Jeonju area and verified hypotheses, such as menu quality factors and their influences on menu quality evaluation, menu quality evaluation factors and their influences on activating of Han brand, and menu quality factors and their influences on activating Han brand. It verified the relations, and, as a result, found them to be positive(+) and selected all of the hypotheses.

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Parallel-Branch Spiral Inductors with Enhanced Quality Factor and Resonance Frequency

  • Bae, Hyun-Cheol;Oh, Seung-Hyeub
    • Journal of electromagnetic engineering and science
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    • v.8 no.2
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    • pp.47-51
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    • 2008
  • In this paper, we present a cost effective parallel-branch spiral inductor with the enhanced quality factor and the resonance frequency. This structure is designed to improve the quality factor, but different from other fully stacked spiral inductors. The parallel-branch effect is increased by overlapping the first metal below the second metal with same direction. Measurement result shows an increased quality factor of 12 % improvement. Also, we show an octagonal parallel-branch inductor which reduces the parasitic capacitances for higher frequency applications.

The Factor Structure of Customer Satisfaction in Libraries (도서관의 이용자 만족도 요인 구조 분석)

  • Lee, Jeong-Ho
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.23 no.1
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    • pp.215-234
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    • 2012
  • The purpose of this study is to investigate asymmetric and nonlinear nature of the relationship between service attributes and global customer satisfaction, and to identify improvement strategies of service quality in libraries. In this study, two methods(such as kano's analysis and importance grid) were used to analyze the factor structure of customer satisfaction in libraries. The results show that two quality elements are classified as excitement factors, twelve quality elements are sorted as hybrid factor and eight quality elements are classified as dissatisfiers.

Evaluation of Water Quality in the Keum River Estuary by Multivariate Analysis (다변량 해석기법에 의한 금강 하구역의 수질평가)

  • 김종구
    • Journal of Environmental Science International
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    • v.7 no.5
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    • pp.591-598
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    • 1998
  • This study was conducted to evaluate water quality in the Keum River estuary using principal component analysis. The results was summarized as follow; Water quality in the Keum River estuary could be explained up to 70.40% by three factors which were included in the inffluent loading by the Keum River and Kyungpo cheon(38.99%), seasonal variation and organic matter pollution(19.05%), sediment resuspension and internal metabolism(12.35%). For spatial variation of factor score, artificial pollutant loading is highest at st.1, below Keum River barrage, and decreases toward the outer sea. For annual variation of factor score, factor 1 was highly related to artificial pollutant leading, and it was gently increased in 1994. Also, organic matter pollution, sediment resuspension and internal metabolism were increased to every year. It is necessary to control the nutrient leading by Keum river and Kyongpo cheon for Water quality management of estuary.

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Air Damping Evaluation for Laterally Driven Electrostatic Repulsive-Force Microactuators Using Creeping Flow Model (수평 구동형 정전 반발력 마이크로엑추에이터의 Creeping 유동 모델에 의한 공기 감쇠)

  • Lee, Gi-Bang;Seo, Yeong-Ho;Jo, Yeong-Ho
    • The Transactions of the Korean Institute of Electrical Engineers C
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    • v.50 no.11
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    • pp.581-588
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    • 2001
  • This paper presents theoretical and experimental study on the quality-factor of the laterally oscillated electrostatic microactuator, driven by a lateral repulsive-force generated by the asymmetry of planar electric field. The quality-factor of the repulsive-force microactuator using a creeping flow model of the ambient air is evaluated. By filling the simulation results of damping force, we evaluate the dimensionless damping force, $\alpha$, thereby obtaining an analytical damping force, F, in the form of $F=\mu\; \alphaUL,\; where\; \mu,$ U and L denote the air viscosity, the velocity and the characteristic length of the movable electrodes. The measured quality-factor increases from 12 to 13 for the DC bias voltage increased from 60V to 140v. The theoretical quality-factor estimated from the creeping flow model increases from 14.9 to 18.7. Characteristics of quality-factor of the repulsive-force microactuator have been discussed and compared with those of the conventional attractive-force microactuator.

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The Study on the Performance Evaluation of IPTV according to the increase of network traffic on the Internet Environment (인터넷환경에서 트래픽증가에 따른 IPTV 성능평가에 관한 연구)

  • Cho, Tae-Kyung
    • Journal of Digital Convergence
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    • v.13 no.11
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    • pp.179-185
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    • 2015
  • In this paper, we research the IPTV that is the convergence technique of TV and network technique and performed the performance evaluation of picture quality of IPTV in the situation of increasing the network traffic in the Internet environment. To do this, we constructed the mock Internet network similar to the real Internet environment and measured the quality of received video using V-Factor model according to the increase of network traffic, and analyzed the result of the experiment. Making use of the result of this paper for the threshold value of V-Factor, the measured factor of network performance, the measured factor of video performance in the watchable IPTV video quality.

Classification and Evaluation of Service Quality Factors of O2O Delivery Applications Using Kano Model (카노 모형을 활용한 O2O 배달 앱 서비스 품질 요인 분석)

  • Lee, Young-Chan;Seo, Dong-Hyuk;Song, Si-Hoon
    • Journal of Industrial Convergence
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    • v.15 no.2
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    • pp.27-36
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    • 2017
  • In this study, we analyzed service quality factors of O2O delivery app based on Kano model and survey, and classified service quality into several dimensions. As a result of the analysis, the one dimensional quality factors were accurate information transmission, variety of restaurants, diversity of payment methods, diversity of menu selection, discomfort resolution, kindness of service, taste and quality of food, hygiene and cleanliness, Attractive quality factors such as updated information, reliable reviews, various ordering methods, fast delivery, brand image, discount point payment and accumulation. Although the must-be quality factor did not appear, it turned out that the discomfort resolution was close to the must-be quality factor. The indifferent quality factors were informational services, events and promotions. The O2O delivery app market is continuing to grow and competition is getting more and more intense. The results of this study will help O2O delivery app vendors to establish strategies to focus on certain quality of service factors.