• 한국의학물리학회지:의학물리
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• 제28권4호
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• pp.197-206
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• 2017

We develop guidelines for the quality assurance of radiation treatment planning systems (TPS) by comparing and reviewing recommendations from major countries and organizations, as well as by analyzing the AAPM, ESTRO, and IAEA TPS quality assurance guidelines. We establish quality assurance items for acceptance testing, commissioning, periodic testing, system management, and security, and propose methods to perform each item within acceptable standards. Acceptance includes tests of hardware and network environments, data transmission, software, and benchmarking as specified by the system supplier, and apply the IAEA classification criteria. Commissioning includes dosimetric and non-dosimetric items for assessing TPS performance by applying the AAPM classification criteria and the latest technical items from the IAEA. Periodic quality assurance tests include daily, weekly, monthly, yearly, and occasional items by applying the AAPM classification criteria. System management and security items include the state and network connectivity of TPS, periodic data backup, and data access security. The guidelines for TPS quality assurance proposed in this study will help to improve the safety and quality of radiotherapy by preventing incidents related to radiotherapy.

• Journal of Information Technology Applications and Management
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• 제16권2호
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• pp.23-43
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• 2009

For reliability and confidentiality of information security systems, the security engineering methodologies are accepted in many organizations. To improve the effectiveness of security engineering, this paper suggests a security methodology ISEM, which considers both product assurance and production processes, takes advantages in terms of quality and cost. To verify the effectiveness of ISEM, this paper introduces the concepts of quality loss, and compares the development costs and quality losses between ISEM and CC through the development of VPN system.

• 한국신뢰성학회지:신뢰성응용연구
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• 제17권2호
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• pp.83-91
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• 2017

Purpose: The purpose of this study is to develop a quality assurance model and to determine appropriate warranty period for a guided missile using its field data. Methods: 10 years of actual firing data is collected from the defense industry company and military. Parametric maximum likelihood estimation for a reliability function is determined with the data. Results: The reliability function estimates average lifetime of the missile. That function shows a user requirement, 80% reliability (lifetime) is come up when 8 years have passed, which is longer than the estimates in the missile's development phase. Conclusion: Quality assurance warranty for a guided missile must be established with actual test data. It is necessary to update and modify the reliability prediction and the warranty period with actual field test data.

• 한국정보시스템학회지:정보시스템연구
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• 제14권2호
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• pp.293-317
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• 2005

Female customers form a major customer group for Internet shopping and their trust on Internet stores seems to be significantly related with their transactions. This paper focuses on female customers' trust on Internet stores, hypothesizing that online service quality has a positive impact on trust and that trust, in turn, together with service quality has a positive effect on loyalty. We investigate trust from three dimensions(benevolence, integrity, and ability) and at the same time, unlike existing research, treat service quality to have five dimensions (intangibles, reliability, responsiveness, assurance, and empathy) as known in SERVQUAL(Parasuraman et al., 1988). Survey data is obtained from the female college student sample. Our research model is justified in terms of construct validity, internal consistency, and goodness of fit. Research hypotheses are tested using SEM(Structural Equation Modeling). The results are as follows: First, assurance and empathy dimensions of service quality have significant impacts on benevolence/integrity dimension of trust. Second, out of the five service quality dimensions, only assurance has a positive effect on ability dimension of trust. Third, assurance dimension of service quality and ability dimension of trust are positively related with customer loyalty. The most important factors for female customers' loyalty are found to be assurance(service quality) and ability(trust). The significance of assurance is in line with findings from existing research. But its relationship with the trust dimensions is uncovered in this research, and the only dimension that impacts on ability is assurance. We find that female customers build trust about internet stores based on their ability rather than on their benevolence/integrity and that the female customers' perception on the internet stores' ability can be improved by higher service quality from the aspect of assurance. Importantly enough, these findings offer practical guidelines to Internet stores to boost female customers' loyalty.

• 품질경영학회지
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• 제46권3호
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• pp.509-522
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• 2018

Purpose: The purpose of this study was to propose more accurate mathematical model which can represent result of government quality assurance activity, especially corrective action and flaw. Methods: The collected data during government quality assurance activity was represented through histogram. To find out which distributions (Poisson distribution, Zero-Inflated Poisson distribution) could represent the histogram better, this study applied Pearson's correlation coefficient. Results: The result of this study is as follows; Histogram of corrective action during past 3 years and Zero-Inflated Poisson distribution had strong relationship that their correlation coefficients was over 0.94. Flaw data could not re-parameterize to Zero-Inflated Poisson distribution because its frequency of flaw occurrence was too small. However, histogram of flaw data during past 3 years and Poisson distribution showed strong relationship that their correlation coefficients was 0.99. Conclusion: Zero-Inflated Poisson distribution represented better than Poisson distribution to demonstrate corrective action histogram. However, in the case of flaw data histogram, Poisson distribution was more accurate than Zero-Inflated Poisson distribution.

• 품질경영학회지
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• 제35권4호
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• pp.78-88
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• 2007

This paper is to investigate the relationship between international marketing and service quality, and the moderating effect of gender in that relationship. The data to make an empirical analysis were gathered from 269 workers in telecommunication sector. Multiple regression analysis revealed that (1) education was positively related with tangibility, reliability, responsiveness, empathy, assurance, and (2) internal communication was positively related with tangibility, reliability, responsiveness, assurance, and (3) delegation of authority was positively related with assurance. Hierarchical multiple regression analysis revealed that (4) compensation was more positively related with reliability in woman, and (5) employment security was more positively related with assurance in man.

• 환경위생공학
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• 제10권3호
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• pp.85-98
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• 1995

In order to ensure that all major cations and anions were accurately measured, the quality assurance checks of chemical analysis data by considering ion and conductivity balance of each precipitation sample were performed. To check the quality assurance of chemical analysis data, precipitation samples were collected by wet- only precipitation sampler at Seoul site and their chemical components were analyzed. By checking the problems for the screening methods of chemical analysis data used until recently, the f value expressed as the ratio of the sum of cations and anions equivalent concentration( $\Sigma $C/$\Sigma $A ) was found to be not ap priorate for data screening. Also, the scattering plot between cation and anion equivalent concentrations in each sample was found to show the general tendency of ion balance but was proved to not quantitate the standard of data screening at a set of samples of various concentration levels.4 more appropriate value was therefore required, h value is defined as (A-C)/C for C≥A and ( A-C)/A for C<4. This value was showed to check the ion balance in a viewpoint of quantitative as well as qualitative and to be useful in applying this expression to a measurement data set. However, the standard o( data screening must vary in response to the ion concentration of sample. In this study, the quality assurance of chemical analysis data was checked by considering both the ion balance evaluating by h value and the electrical conductivity. As these quality assurance checks were applied to Seoul data serf 67 valid samples were obtained. The result of statistical summary in the analytical parameter of precipitation samples collected for a certain period was found to be computed in the precipitation volume- weighted mean( VWM) rather than the arithmetic mean( AM), but PH In the VWM of hydrogen ion concentration. The annual VWM of pH values was 5.0(4.9 ∼ 5.1).

• 한국입자에어로졸학회지
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• 제7권1호
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• pp.31-44
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• 2011

The hourly volatile organic compounds(VOCs) concentrations between 2005 and 2008 at Bulgwang photochemical assessment monitoring station were investigated to establish a method for quality assurance and quality control(QA/QC) procedure. Systematic error, erratic error, and random error, which was manifested by outlier and highly fluctuated data, were checked and removed. About 17.3% of the raw data were excluded according to the proposed QA/QC procedure. After QA/QC, relative standard deviation for representing 15 species concentrations decreased from 94.7-548.0% to 63.4-125.8%, implying the QA/QC procedure is proper. For further evaluation about the adequacy of QA/QC procedure, principal components analysis(PCA) was carried out. When the data after QA/QC procedure was used for PCA, the extracted principal components were different from the result from the raw data and could logically explain the major emission sources(gasoline vapor, vehicle exhaust, and solvent usage). The QA/QC procedure based on the concept of errors is inferred to proper to be applied on VOCs. However, an additional QA/QC step considering the relationship between species in the atmosphere needs to be further considered.

• 유통과학연구
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• 제19권7호
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• pp.5-17
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• 2021

Purpose: The distribution of goods and the flow of information, determined by consumer behavior toward online shopping, is drastically popular worldwide. This study examines some factors such as brand trust, online sales promotion, consumer personality, delivery service, quality assurance, information search, and online consumer satisfaction influence online shopping behavior. Research design, data, and methodology: A constructed questionnaire in an online survey was conducted with 241 random cluster respondents in the greater Jakarta Area. Structure equation model was utilized to analyze and verify all the data. Results: Research finding indicates online sales promotion, delivery service, quality assurance, and online consumer satisfaction positively influence information search. Meanwhile, brand trust, quality assurance, and information search positively influence online shopping behavior. However, the result illustrates that consumer personality negatively influences both information search and online shopping behavior. Conclusions: To influence online shopping behavior, the most important factors that need to be considered by marketplaces are quality assurance. It positively motivates Indonesia's citizens to collect information and make unplanned purchases. The study finding can be a reference for brands to maintain and build outstanding product quality, an informational website, and an excellent marketing strategy so that customers can meet their expectations. Besides, it also broadens both companies' and individuals' knowledge about the digital revolution on consumer behavior.

• 품질경영학회지
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• 제45권3호
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• pp.335-347
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• 2017

Purpose: Defense government agencies in the world continuously try to improve operational efficiency in government quality assurance activities. The purpose of this paper is to propose some suggestions to enhance efficiency of government quality assurance (GQA) activities based on the analysis of the current quality assurance methods of advanced foreign agencies such as DCMA and NATO. Methods: In order to propose new directions, reviews and analyses are executed. (1) Former research results in Korea for enhancing GQA are reviewed, and their limitations are addressed. (2) Updated policies and procedures of the US DCMA and NATO are reviewed and their advantages are presented. (3) Current GQA policies and procedures are contrasted with those of US DCMA and NATO. Results: Suggestions for efficient Korean GQA activities are given in several aspects: GQA paradigm shift, clarification of GQA methods, facility-wide GQA, risk management for suppliers, counterfeit mitigation policy, data collection and control. Conclusion: Reviews on the government quality assurance policies and procedures of DTaQ, DCMA, and NATO are executed and compared with each other. The results of this research are expected to be useful guidelines to improve GQA policies and procedures in Korea, making it possible to realize more efficient GQA activities in Korea.