• Title/Summary/Keyword: public services

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A study on the Construction of the System Integration Management System for Civil Affairs (민원업무통합관리 시스템의 구축방안연구)

  • Yi, Sung-Ki;Rhew, Sung-Yul;Lee, Kyu-Won
    • Journal of the Korea Society of Computer and Information
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    • v.14 no.8
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    • pp.107-116
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    • 2009
  • To establish efficient e-government and to improve the quality of public services, online public services are in operation in every administrative organization. However, due to the lack of analysis and connection between each government organization, the satisfaction of the civil users has not been improved very much. This research presents the core components of Integrated Management Model for Public Services, which can minimize the time for processing public services and the expenses for administrative procedure, based on the example of N Ministry. For this purpose, it analyzes current process of the public services to find out underlying problems, deduces requirements for improvement, presents and implements the design principles of Integrated Management System for Public Services. The efficiency of this Integrated Management System was proven with the analysis from the viewpoints of civil users, internal service representatives, and their managers.

A Study of Public Test-bed Operation for Satellite Communications via COMS (천리안 위성을 활용한 위성 통신용 공공 테스트베드 운용에 관한 연구)

  • Wang, Do-Huy;Oh, Deock-Gil
    • Journal of Satellite, Information and Communications
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    • v.8 no.4
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    • pp.12-16
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    • 2013
  • This paper we introduce operated public test-bed satellite system configuration for satellite communications and usage for services via COMS(Communication, Ocean and Meteorological Satellite). According to trial public test-bed operation, the broadband multimedia services are expected to be available at the next generation VSAT services due to the increasing of Ka-band utilization. In addition, UHD broadcasting services via satellite is expected to improve the universal accessibility of broadcast services.

A Study of Community Information Services of Public Libraries (공공도서관(公共圖書館)의 지역사회 정보봉사(情報奉仕)에 관한 연구)

  • Noh, Kyung-Ran
    • Journal of Information Management
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    • v.25 no.2
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    • pp.61-94
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    • 1994
  • The development of libraries services has been influenced by the nature and the changes of social environment where the library's functions are ultimately fulfilled. Community information services of libraries are designed to cope with the changes more efficiently in information society. In this paper, the concept and background of community information services are introduced and expected benefits of offering them are discussed. In addition, based on the results which examination 19 public libraries in seoul, some recommendations for effective community information services are suggested.

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Analysis of User's Information Needs in Public Libraries Based on Websites (공공도서관 웹사이트에 나타난 이용자들의 정보요구 분석)

  • Kim, Yong-Gun
    • Journal of Korean Library and Information Science Society
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    • v.39 no.2
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    • pp.355-373
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    • 2008
  • The purpose of this study is to find out user's information needs in public libraries based on websites. The data were collected from the user's plaza in public libraries websites. To identify the user's information needs, the works in the public libraries including acquisition, information services, circulation, digital library, reading room, reference services were analyzed.

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Strategies of the Knowledge and Information Services for Vulnerable Classes in Public Libraries (공공도서관의 지식정보 취약계층서비스 전략)

  • Yoon, Hee-Yoon
    • Journal of Korean Library and Information Science Society
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    • v.43 no.2
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    • pp.53-75
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    • 2012
  • In recent years, many studies on the public library services for individual vulnerable groups have been performed in Korea. From the standpoint of public libraries with limited human and physical resources, however, all proposed alternatives are difficult to accommodate due to overload and in an integrated perspective, the several alternatives have a logical contradiction and possibility of realistic conflicts. Focusing on these facts, this study proposed an integrated direction and strategic plan to strengthen knowledge and information services of public libraries for five vulnerable classes, ie., the disabled persons, multi-cultural families, the elderly, rural residents, basic living subsidies.

Strategy for Establishing a Rights Processing Platform to Enhance the Utilization of Open Data (공공데이터 활용성 제고를 위한 권리처리 플랫폼 구축 전략)

  • Sim, Junbo;Kwon, Hun-yeong
    • Journal of Information Technology Services
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    • v.21 no.3
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    • pp.27-42
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    • 2022
  • Open Data is an essential resource for the data industry. 'Act On Promotion Of The Provision And Use Of Public Data', enacted on July 30, 2013, mandates public institutions to manage the quality of Open Data and provide it to the public. Via such a legislation, the legal basis for the public to Open Data is prepared. Furthermore, public institutions are prohibited from developing and providing open data services that are duplicated or similar to those of the private sector, and private start-ups using open data are supported. However, as the demand for Open Data gradually increases, the cases of refusal to provide or interruption of Open Data held by public institutions are also increasing. Accordingly, the 'Open Data Mediation Committee' is established and operated so that the right to use data can be rescued through a simple dispute mediation procedure rather than complicated administrative litigation. The main issues dealt with in dispute settlement so far are usually the rights of third parties, such as open data including personal information, private information such as trade secrets, and copyrights. Plus, non-open data cannot be provided without the consent of the information subject. Rather than processing non-open data into open data through de-identification processing, positive results can be expected if consent is provided through active rights processing of the personal information subject. Not only can the Public Mydata Service be used by the information subject, but Open Data applicants will also be able to secure higher quality Open Data, which will have a positive impact on fostering the private data industry. This study derives a plan to establish a rights processing platform to enhance the usability of Open Data, including private information such as personal information, trade secrets, and copyright, which have become an issue when providing Open Data since 2014. With that, the proposals in this study are expected to serve as a stepping stone to revitalize private start-ups through the use of wide Open Data and improve public convenience through Public MyData services of information subjects.

The Plan of Funds Expansion for Fire Services to Fix Safe Environment (안전문화정착을 위한 소방재원 확충방안)

  • Choi, Nag-Soon
    • Fire Science and Engineering
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    • v.20 no.1 s.61
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    • pp.83-97
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    • 2006
  • Recently, it is imperatively necessary to expand fire services funds for providing high quality of fire services. This study is to propose the plan of funds expansion for fire services to cope with a hefty increase of fire services demands in a local autonomous entity era. As alternatives of funds expansion, the study suggests the increase of fire public facilities tax rate and extracting new funds by establishing local government firms such as fire hospitals and fire repair firms. In addition, the study also proposes establishing a new common fire facilities tax, imposing fire services tax on gas tax, imposing public facilities tax on electricity tax, and transferring fire services expense to a local autonomous entity.

Evaluation of Organizational Effectiveness as to Types of Maternal-Child Health Management Program in Public Health Centers (보건소 모성과 어린이 건강관리사업의 조직유형별 효과성 평가)

  • Hwang, Na-Mi;Park, Hyun-Tae
    • Journal of Korean Academy of Nursing Administration
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    • v.10 no.1
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    • pp.109-120
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    • 2004
  • Purpose: The purposes of this study are; to classify executive organizations engaged in MCH programs at 23 advanced public health centers according to each characteristic; evaluate the effectiveness of organizations engaged in MCH programs. Method: This study analyzes me data on the present conditions and evaluates the organizational effectiveness of MCH workers at 23 advanced public health centers. The organizational effectiveness of MCH organization is assessed by both MCH workers and clients who have received MCH services at the three health centers selected from me 23 advanced public health centers. Finally, this study seeks to obtain consensus among experts in the field of MCH. Results: The results are as follows. The executive organizational systems for MCH services are classified into three types: Type I (provides MCH and HP services by MCH org.); Type II(provides MCH and HP Services by HP org); and Type III(provides MCH Services by MCH org. and HP services by HP org.) at leading MCH Health Centers. The evaluation of the organizational effectiveness of MCH org. shows that Type II is the most effective in terms of teamwork, autonomy, service quality, and resource utilization. According to clients' evaluation of organizational system in the field of MCH, Type II is also me most effective. Conclusion: This study suggests that the executive organization for the MCH and HP services for maternity and children should be established in accordance with lifetime health programs in order to efficiently utilize the limited MCH and HP resources at public health centers.

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A Framework of the Convergent Service Development Process in the Public Sector : The Smart Transportation Card Service of Seoul City and the Call for Collaboration Case in Singapore (공공분야 융합 서비스 개발 Framework에 대한 연구 : 서울시 스마트교통카드 서비스와 싱가포르 CFC 사례를 중심으로)

  • Lee, Jin-Hui;Lee, Suke-Kyu
    • Journal of Information Technology Services
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    • v.12 no.2
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    • pp.387-410
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    • 2013
  • Due to the development of information technology, Convergence and Creative Economy became hot issues. For example, products become more intelligent and services are likely to be connected and integrated around core services or provided as bundle solution. Meanwhile products and services are integrated in the context of mutual supplementation, which leads to Servitization of Products and Productization of Services in many industries. Previous studies have addressed Convergence with different terms and definitions such as Convergent, Multicategory Multifunctional Product, Clouding Service, Bundle and so on from one perspective such as consumers, suppliers or technology according to a wide range of academic approaches. Thus, this study attempted to suggest the most typical convergence products released in the convergence environment and categorize those products. Furthermore, this study has pointed out the problems in the New Product Development Framework discussed in the studies on marketing by taking the situation of the public sector into account and then suggested "New Service Development Framework in the Public Sector" that are different from traditional e-Gov. approach basically and will enable the government to create public information service and provide them to enterprises or citizens. It also emphasized the importance of Business Conceptualization Stage in the framework; argued that there is a necessity of an integrative study from the perspective of technology on the basis of the approach from the perspective of marketing and Policy such as a study of consumer behaviors, design and marketing channel and Policy Integration for the development and dissipation; and furthermore suggested the cases-the development/Diffusion of Transportation Card Service in Seoul and CFC (Call for Collaboration) in Singapore-in order to verify the framework. There is a need to supplement New Service Development Framework so it is able to reflect the distinct characteristics of the public sector from the academic perspective and be used as practical guidelines for SI (System Integration) business to shift into IT Service business. Last but not the least, this study has suggested the limitations and the directions for the future studies.

Public Attention to Crime of Schizophrenia and Its Correlation with Use of Mental Health Services in Patients with Schizophrenia (조현병 환자의 범죄에 대한 대중의 관심과 조현병 환자의 정신의료서비스 이용과의 상관관계)

  • Park, Hyunwoo;Lee, Yu-Sang;Lee, Sang Yup;Lee, Seungyeoun;Hong, Kyung Sue;Koike, Shinsuke;Kwon, Jun Soo
    • Korean Journal of Schizophrenia Research
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    • v.22 no.2
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    • pp.34-41
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    • 2019
  • Objectives: This study was performed to examine the effects of the public attention to 'crime of schizophrenia' on the use of mental health services in patients with schizophrenia using big data analysis. Methods: Data on the frequency of internet searches for 'crime of schizophrenia' and the patterns of mental health service utilization by patients with schizophrenia spectrum disorders by month were collected from Naver big data and the Health Insurance Review and Assessment Services in Korea, respectively. Their correlations in the same and following month for lagged effect were examined. Results: The number of outpatients correlated negatively with public attention to 'crime of schizophrenia' in the same month. The lagged relationship between public attention and the number of admissions in psychiatric wards was also found. In terms of sex differences, the use of outpatient services among female patients correlated negatively with public attention in the same month while the number of male patients' admissions in both same and following month correlated positively with public attention. Conclusion: These findings suggested that public attention to 'crime of schizophrenia' could negatively affect illness behavior in patients with schizophrenia.