• 한국의류학회지
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• 제27권3_4호
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• pp.322-332
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• 2003

The purpose of this study was to segment the consumer market for women's street clothes based on benefit sought. The sample was taken from 1106 middle class women who were in their 30's-40's living in Gwangju city. Consumers were classified into three groups by honest sought. The groups were practical benefit seeking group(36.7%), multi-benefit seeking group(32.6%) and symbolic/aesthetic benefit seeking group(30.7%). ANOVA, $\chi$$^2$-test revealed differences among groups according to benefit sought, use of information sources, purchasing behavior variables and demographic variables As a result of comparison for two market segmentations, benefit segmentation was proven to be more useful than segmentations using clothes image preference. But there were differences in psychological variables and demographic variables among the same benefit segments. Therefore hybrid approach on segmentation using clothes images preferences and benefit sought is neccesary.

• 복식
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• 제64권3호
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• pp.93-107
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• 2014

This study examines the differences in store service quality and relationship benefits according to clothing consumption values. This study has collected data from adult consumers in their 20s to 60s via offline and online surveys. A total of 459 survey responses were used for the final analysis. The results of this study were as follows. First, clothing consumption values were composed of 4 factors: emotional, conspicuous, individuality, and practical value. In light of the tendency of consumers' clothing consumption values, consumers have been grouped into 3 consumption groups: hedonic, practical, and practical symbolic. Second, consumers considered price policy product quality, salesperson, product assortment promotion, and convenience of store service quality in the order of importance. Regarding the relationship benefit, consumers considered psychological benefit, economic benefit, informative benefit and social benefit in the order of importance. Third, regarding the importance in service quality for clothing consumption value group, practical symbolic consumption group and practical consumption group considered price policy quality service more important than hedonic consumption group, and practical symbolic consumption group considered product assortment quality, promotion service, salesperson service, convenience of store service more important than other groups. Fourth, regarding the importance of relationship benefits for the clothing consumption value groups, practical symbolic consumption group considered informative benefit and social benefit more important than other groups. The practical symbolic consumption group and practical consumption group considered psychological benefit more important than the hedonic consumption group.

• 경영과정보연구
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• 제32권4호
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• pp.155-187
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• 2013

본 연구는 인터넷 쇼핑몰 고객이 지각하는 관계혜택과 고객만족, 고객애호도와의 관계를 살펴보고자 한 것이다. 인터넷 쇼핑몰 유형은 전문쇼핑몰과 종합쇼핑몰을 선정하여 실시하였으며, 각각의 온라인 쇼핑몰이 관계혜택 다섯 가지 차원과 고객만족, 고객애호도에 어떠한 영향을 미치고 있는지, 또한 유형간 영향관계에 있어서 차이를 보이고 있는지를 규명하고자 한다. 구체적인 연구목적을 제시하면, 첫째, 본 연구에서는 관계혜택 차원을 고객화 혜택, 정보적 혜택, 심리적 혜택, 사회적 혜택, 경제적 혜택 등의 다섯 가지차원으로 제시하여 고객만족과의 관계를 규명하고자 한다. 둘째, 고객만족과 애호도와의 관계를 살펴보고자 한다. 셋째, 인터넷 쇼핑몰의 유형에 따라 즉, 전문쇼핑몰과 종합쇼핑몰에 있어서 본 연구모형에서 제시한 영향간의 차이유무를 비교 분석하고자 한다. 그 결과, 인터넷 쇼핑몰 고객이 지각하는 관계혜택 다섯 가지 차원 중 정보적 혜택만을 제외한 나머지 관계혜택 차원(고객화 혜택, 심리적 혜택, 사회적 혜택, 경제적 혜택)이 고객만족에 긍정적으로 유의한 영향을 미치는 것으로 나타났다. 고객만족 또한 고객애호도에 긍정적인 영향을 미치는 것으로 확인되었다. 마지막으로 전문쇼핑몰과 종합쇼핑몰간의 차이 검증결과, 각 집단간 차이에 있어서는 통계적으로 유의하지 않은 것으로 나타났다. 그러나 각각 전문쇼핑몰과 종합쇼핑몰을 구분하여 연구모형을 적용한 결과, 전체 결과와 동일하게 정보적 혜택만이 고객만족에 유의하게 긍정적인 영향을 미치지 않음이 확인되었다.

• 한국정보통신학회논문지
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• 제16권10호
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• pp.2309-2315
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• 2012

본 연구의 목적은 항공사 SNS의 지속적인 사용을 유도할 수 있는 방안을 제시하고 새로운 SNS 비즈니스 모델 구축 및 마케팅 전략수립에 유용한 가이드라인을 제시하는 것이다. 세부적으로 항공사 SNS의 정보품질, 관계혜택, 만족 등의 요인 간 영향관계를 분석하였다. 실증분석 결과에 의하면, 항공사 소셜네트워크서비스의 시스템품질과 정보서비스품질은 사회적 혜택, 심리/고객화 혜택, 경제적 혜택에 유의한 영향을 미치는 것으로 나타났다. 관계혜택중에서는 사회적 혜택과 심리/고객화 혜택이 고객 만족에 유의한 영향을 미치는 것으로 나타났다.

• 융합정보논문지
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• 제7권4호
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• pp.195-203
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• 2017

인터넷과 스마트폰 기반의 사회적 경제 활동의 일종으로, 물건이나 공간, 서비스를 빌리고 나눠 쓰는 공유경제는 융합 분야의 새로운 연구 주제이다. 가장 대표적인 공유경제 영역으로 공간 공유와 자동차 공유가 있다. 본 논문은 자동차 공유의도의 선행요인과 공유행동을 미치는 요인들을 파악하고자 한다. 본 논문에서는 선행연구에 바탕으로 공유의도와 관련된 경제적 혜택, 사회적 혜택, 사회적 영향, 심리적 혜택, 지각된 위험을 연구 변수로 도출하고, 이들이 공유의도에 어떤 영향을 끼치는지 연구하였다. 한국과 달리 중국은 자동차 공유가 법적으로 허용되고 많은 활성화 되어 있다. 가설을 검증을 위해서 중국 시민한테 설문지를 수거하였고, SPSS 프로그램으로 통계분석을 실시하였다. 분석결과 경제적, 심리적 혜택, 사회적 영향, 지각된 위험은 공유의도에 영향을 미치는 것으로 나타났지만, 사회적 혜택은 가설과 다르게 공유의도에 영향을 미치지 않았다. 또한, 공유의도가 공유행동에 영향을 미치는 것으로 나타났다.

• 한국의상디자인학회지
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• 제13권4호
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• pp.199-212
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• 2011

This study examined the influence of fashion product consumer's relationship benefit on relationship quality in the internet shopping mall. Also consumer's relationship benefit perception and relationship quality are identified in terms of consumer's relationship tendency(relationship period, relationship intensity). Survey research was conducted from November 1, 2011 to November 12, 2011 in people living in Seoul and other metropolitan areas who had purchased fashion products in the internet shopping mall. 620 useful data were analyzed by factor analysis, reliability analysis, multiple regression, t-test, ANOVA and duncan test using SPSS 17.0. The results were as follows: Relationship Benefit perceived by fashion product consumer was categorized into three factors including "economic benefit", "psychological benefit", "informational benefit". Each factor of relationship benefit had a significant influence on customer satisfaction, trust, and commitment. As for consumer's relationship benefit perception according to the relationship period for internet shopping mall, the consumer who had used the internet shopping mall longer perceived relationship benefit factors higher than shorter using consumer. As for relationship quality, there was a significant difference only in customer satisfaction according to consumer's relationship period for internet shopping mall, Relationship benefit factors and relationship quality showed Significant differences according to the degree of relationship intensity perceived by consumer in the internet shopping mall.

• International journal of advanced smart convergence
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• 제11권4호
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• pp.177-184
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• 2022

The purpose of this study is to provide implications by conducting research on brand benefits for skiwear brand customers. For this purpose, a structural equation model was established and empirical research was conducted by selecting brand convenience as a hygiene variable and brand emotion, brand satisfaction, and repurchase intention as endogenous variables. In order to analyze the general characteristics of the subjects, frequency analysis was conducted using SPSS 25 and Cronbach's alpha analysis was conducted using the same statistical program. Confirmatory factor analysis and path analysis were conducted using AMOS 21. In addition, the benefits of skiwear brand, which is an independent variable, were composed of two sub-dimensions, and psychological benefits rather than functional benefits were found to have a stronger impact on brand emotion, suggesting practical implications.

• 한국정보시스템학회지:정보시스템연구
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• 제32권1호
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• pp.53-84
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• 2023

Purpose The purpose of this study is to understand the factors that influence the purchasing behavior of NFT collectibles consumers, using the value-based acceptance model (VAM). As the use of NFTs is predicted to become more widespread in the near future, it is important to explore how these consumers make purchasing decisions. Design/methodology/approach This study employed text analysis and in-depth interviews to identify the factors of benefits and sacrifices perceived by consumers. Based on the results of the exploratory study, a research model and hypotheses were established. To test the hypotheses, an online survey was conducted, and the data was analyzed using a structural equation model. Findings The major findings of this study showed that perceived benefit factors had a significant positive impact on consumers' perceived value of NFT collectibles, whereas perceived sacrifice factors did not have a significant effect on perceived value. Also, when consumers' social needs were met, their perceived value was highest. Lastly, the effect of perceived value on purchase intention was not affected by the level of psychological ownership.

• 성인간호학회지
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• 제12권1호
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• pp.40-51
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• 2000

Purpose : This study was carried out to identify the factor of decisional balance for exercise. This was composed of a set of variables at the level of decision making when the elderly decide to do exercise. It was used to classify and identify the characteristics of the stages of change for exercise to which the elderly belong, and was used to identify the variables of decisional balance which influence the stage of change for exercise in the elderly. Methods : Convenient samples of 198 subjects over age 60 in Seoul( mean age=70) were selected from community living, mentally competant older adults and the data was collected from April 1, 1999 to May 31, 1999. The research instrument was the Decisional Balance Measure for Exercise(Marcus & Owen., 1992), Stage of Change Measure(Marcus et al,1992). The data was analyzed by SAS Program. Results: 1. According to stage of change measure, without missing data,191 subjects were distributed in each stage of change for exercise : 50 subjects(26.1%), 7 subjects (3.6%), 52 subjects(27.2%), 4 subjects(2%), and 78(40.8%) belonged to the precontemplation stage, contemplation stage, preparation stage, action stage and maintenace stage. 2. Factor analysis identified 3 factors of decisional balance as appropriate factors for exercise of the elderly and named by researchers; 1)'Perceived Physical-psychological benefit', 2)'Perceived Physical-psychological burden', and 3)'Perceived time burden'. 3. The analysis of variance showed that the two components Perceived Physical - psychological benefit(F=45.95, P=.0001), and Perceived Physical-psychological burden (F=26.52, P=.0001) were significantly associated with stage of change. 4. Through the discriminant analysis, it was found that both 'Self Perceived Physical - Psychological benefit' and 'Perceived Physical-Psychological burden' were the influential variables in discriminating the three stages of change(pre-contemplation, preparation, and maintenance). Conclusion : Results are consistent with the application of the Transtheoretical model, which has been used to understand how people change health behaviors. Even though this study is a cross-sectional, not a longitudinal study, the findings of this study give useful information for exercise intervention about especially the factors relating to decision making for exercise of the elderly in the different stages of change of exercise.

• 한국패션뷰티학회지
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• 제2권2호
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• pp.23-33
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• 2004

As we continue to enjoy economic growth, there is an abundance of disposable income for consumer to spend. Consumers are spending more and more of these income in beauty service. However, relatively little is known about which factors influence consumer' behavior intentions in this area. The purpose of this study is to investigate the relationships between the servicescape and relational benefits on customer value in beauty salon area. The Results are summarized as follows First, as the results of data analysis, among the composition factor of servicescape, spatiality, comfortableness, cleanness and convenience are shown to give positive effect on customer value. Second, among the composition factor of relational benefits, economic honest, functional benefit, private benefit, social benefit and psychological benefit are found to have a positive relationship with customer value.