• Journal of Information Technology Applications and Management
• /
• v.14 no.3
• /
• pp.1-14
• /
• 2007

Recently. interests in IT Service Management (ITSM) are increasing internationally as well as domestically. In order to realize the benefits from ITSM, it is necessary to institutionalize it as a culture of the organization through effective change management. One of the most promising approach of effective change management is a Six Sigma technique. In this study, we analyze a success case in which 6 Sigma was applied to Service Desk function which is one of the most important functions of ITSM. Through the analyses, this study aims to propose a feasible and specific approach to institutionalize ITSM. To accomplish the objective. the study analyzed specific methods of application of 6 Sigma to ITSM. performance of the project and future directions based on interview and project document/deliverable review. This study could not provide detailed performance measures due to lack of previous research on this topic and difficulty of obtaining quantitative data. However. this study has contributed to proposing a direction to institutionalize ITSM in organizations by analyzing a feasibility of 6 Sigma in implementing ITSM.

• Proceedings of the Korean Institute of Building Construction Conference
• /
• 2015.05a
• /
• pp.123-124
• /
• 2015

The project participants make use of floats for their benefits. The owner may consume floats in an event of issuing change order(s) and may avoid the risk factors attributed by them; the contractor may reduce activities' costs by substituting the activity with alternative construction method and by leveling the resources, hence consuming floats. There are a lot of disputes and claims involved in the float ownership issue. The ownership of floats should be stipulated in the contract stage. To alleviate these disputes and claims, it is commendable to develop a computational method that quantifies the float value. This paper presents the method that computes the values of total floats which changes over the project life span. The system calculates CPM, compute the ratio of area of banana curve which is enclosed by earliest start curve and latest start-curve.

• Proceedings of the KIEE Conference
• /
• 2000.11b
• /
• pp.280-283
• /
• 2000

In this paper, a fault tolerant control problem is considered for a class of nonlinear system formulated in a gain scheduling form with LMI-based H-inf control technique Key benefits of this proposed scheme are demonstrated in the simulation of an electromagnetic suspension system with actuator and/or sensor failures, and the method is compared with the convensional state-feedback and output-feedback controller. It is clearly observed that the proposed control scheme shows an improved output performance in comparision with convensional methods.

• Journal of Multimedia Information System
• /
• v.8 no.1
• /
• pp.75-78
• /
• 2021

This paper will explain the importance of using interactive prototyping tools in the HCI design process. The Future of HCI education project performed by ACM SIGCHI shows that students recognize that prototyping, especially paper prototyping and interactive prototyping, are both very important. Two widely-used prototyping tools in academy, Balsamiq and Oven, will be compared and rated by students according to their preferences. We choose the Balsamiq as our design tool because Oven can be designed on the web but applications cannot be designed directly on Mac or Windows. The Balsamiq tool will help you understand the task process of UI work and highlight the benefits of digital prototyping to test the execution of expected results in a fast fashion compared to high-level prototyping. We also present the outcome of this work through two case studies. In particular, the smart mirror project with voice recognition function shows the effectiveness of the proposed method as an example.

• International conference on construction engineering and project management
• /
• 2007.03a
• /
• pp.424-432
• /
• 2007

The last twenty-five years have seen dramatic improvements in and widespread use of IT to describe and document the work of the many disciplines involved in construction projects. Iran is a developing country and construction is a basic factor of developing too. Hence, the country needs to a special programming for construction of buildings, structures and infrastructures. Many parts of Iran are located in highly seismic zones and structures must be constructed safe e.g., according to recent seismic codes. In this paper opportunities of IT in construction industry of Iran are investigated in three categories. Pre-construction phase, construction phase and earthquake disaster mitigation are studied. Studies show that information technology can be used in these items for reducing the losses and increasing the benefits. Both government and private sectors must contribute to this strategic project for obtaining the best result.

• International conference on construction engineering and project management
• /
• 2005.10a
• /
• pp.1118-1123
• /
• 2005

This paper proposes the CPM bar chart (CBC), a hybrid of the bar chart and the critical path method (CPM). The CBC overcomes shortages of the fence bar chart, while still retaining its advantages. The fence with direction is applied instead of the broken fence, which triggers considerable problems to identify and apply in the fenced bar chart. In addition, the notorious task to find dummy activities is no longer required. Upon the benefits of simplicity in the bar chart and logical work sequence in the CPM network, the CBC provides a relatively easy way to create and understand a schedule, thus improving communication quality between project participants.

• International conference on construction engineering and project management
• /
• 2022.06a
• /
• pp.678-685
• /
• 2022

Prefabrication is a construction technique that is increasingly being applied to different building components due to its many benefits, including higher quality and lower waste. Despite these advantages, there are challenges in execution of these components on projects, due to transportation logistics, skilled labor requirements, and project management techniques. This paper investigates the current landscape of prefabricated pipe spools and potential solutions for minimizing these challenges. The scope of this research includes a proposed workflow, to standardize implementation of these components. Semi-structured interviews were conducted with industry professionals to assess current industry practices and the validity of the proposed workflow. Findings of this paper indicate that greater integration between design, fabrication and transportation is required to minimize inefficiencies when implementing prefabricated pipe spools on projects.

• International conference on construction engineering and project management
• /
• 2015.10a
• /
• pp.650-651
• /
• 2015

Value Engineering has been recognized as one of the construction management techniques for improving the value and benefits of whole project. However, due to the lack of the past data and inefficient free-thinking techniques, the idea generation during VE workshop is still inefficient and ineffective. Even though various studies related to theoretical methodology and technical systems relevant to database were conducted, VE team still mainly rely on their experience for idea generation. With this regard, this study suggests an approach of BIM-based idea bank and assesses its effectiveness by interviewing 20 VE experts in the industry. This approach covers the three steps of idea generation, consisting of 1) Developing BIM based VE database, 2) Generating VE ideas, 3) Updating VE ideas. The result showed that the proposed approach has great potentials to support VE team and improve the quality of VE ideas during creativity phase.

• International conference on construction engineering and project management
• /
• 2015.10a
• /
• pp.616-617
• /
• 2015

Demand is increasing for large, high-rise, and complex buildings, which is leading to advances in the development of high-performance structural systems. In this context, precast concrete (PC) technology has received a large amount of attention owing to its benefits in terms of schedule reduction, high quality, and easy installation. In addition, advanced methodologies that improve the PC performance by the addition of various materials have recently been reported. Research on analyzing the effects of such high-performance PC on the construction process and productivity is very limited. This makes it difficult for decision-makers to apply PC to particular projects. Thus, the aim of this research was to analyze the work productivity of the high-performance PC slab installation process by using a construction simulation tool to resolve critical issues. In this study, a real construction project that adopted PC slab installation work was analyzed, and a sensitivity analysis was performed to confirm the reliability of the analysis results.

• International conference on construction engineering and project management
• /
• 2013.01a
• /
• pp.488-493
• /
• 2013

Accurate initial cost estimates are essential to effective management of construction projects where many decisions are made in the course of project management by referencing the estimates. In practice, the initial estimates are frequently derived from historical actual cost data, for which standard distribution-based techniques are widely applied in the construction industry to account for risk associated with the estimates. This approach assumes the same probability distribution of estimate errors for any selected estimates. This assumption, however, is not always satisfied. In order to account for the probabilistic nature of estimate errors, an alternative method for measuring the risk associated with a selected initial estimate is developed by applying the Bayesian probability approach. An application example include demonstrates how the method is implemented. A hypothesis test is conducted to reveal the robustness of the Bayesian probability model. The method is envisioned to effectively complement cost estimating methods that are currently in use by providing benefits as follows: (1) it effectively accounts for the probabilistic nature of errors in estimates; (2) it is easy to implement by using historical estimates and actual costs that are readily available in most construction companies; and (3) it minimizes subjective judgment by using quantitative data only.