• Korean Architects
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• s.636
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• pp.19-19
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• 2022

• Journal of Distribution Science
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• v.13 no.9
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• pp.29-36
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• 2015

Purpose - The purpose of this study is to examine the influence of effective role-play and training on employee education satisfaction and customer orientation. Evidence of the suggested objective is obtained by monitoring the effectiveness of hotel service training. Research design, data, and methodology - Data were collected from 280 role-play sessions performed in a Korean Hotel and examined using a frequency analysis, reliability/validity assessments, correlation analysis, and regression analysis using SPSS 19.0. Results - 1) Entrepreneurs and training instructors should enthusiastically apply service education in order to enhance each employee d evaluation in terms of customer satisfaction and customer orientation. 2) The most effective factor on customer satisfaction and orientation is the instructor's qualifications. 3) Since a higher level of education-training satisfaction leads to better customer orientation, effective education-training is essential to achieve this result. Conclusions - The study was able to obtain practical evidence that can confirm that service education-training through role-play positively affects employee customer service orientation. In future advanced research on training effects on customer orientation, various internal factors of a business should also be considered.

• Korean Security Journal
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• no.3
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• pp.5-32
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• 2000

A differentiated training considered the individual traits of a security guard in order to achieve the self-realization as well as to fulfill the spiritual needs of a security guard is needed. To promote the development of security industry in the new millennium, new types of training methods should be introduced, and a planned elaborate training in consideration of the traits of individual security guards is needed. On the other hand, to cultivate occupational consciousness, and to increase training products, a specific kind of training based on the survey of demand should be carried out. In this study, I made an actual analysis current training contents derived from the questionnaires and interviews among the security guards who were employed at the security industry. From these analyses, I am going to suggest the following measures; 1) The improvement of circumstances in training should be preceded. 2) Training related to practical business in consideration of individual traits should be emphasized. 3) Producing excellent professionals and developing specific textbooks are needed. 4) To establish professional education institutes is urgently needed. 5) Systematic training methods sponsored by government authorities and security society should be established. 6) The deep concern of security industry employers about the importance of training is needed.

• Journal of Korean Home Economics Education Association
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• v.4 no.1
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• pp.43-55
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• 1992

The purpose of this reasearch is to supply the basic data to improve Home Economics curriculum. This research was intended for 190 home economics teachers who are teaching in Kwang-Ju and chun-nam. The results are summarized as follows； 1. Among the objects of Home economics, the most important objects were to make students understand the significance of family life and development of family numbers. It requires 4 or 5 hours a week to learn these objects. 2. The amount of curriculum was immense and the level of curriculum was higher than students’level. More intencifying field are in this order； sex education, propriety education, consumption life, occupation, and computer education. 3. In home economics curriculum, the main stress was laid upon the application of action and learning content was focused on the matter set in the examination. 4. Theory and practical training classes were usually in the ratio of 7：3 and 8：2 in the current school classes. Ideal training classes are in the ration of 4：6, 5：5, 6：4, which showed that much weight was given to the practical exercises. 5. In practing subject matter, students tended to practice only main subject matter. The reason was primarily due to the lacks of equipments and faccilities, the limitation of training time for enterance examination and budgetary deficit. 6. Application of resorces was in the order of files, realia, samples, hanging chart, O.H.P and V.T.R. 7. The method of evaluation was mostly composed of paper and pens and practical evaluation when the practical evaluation was carrient out, in the case of necessity the standard of evaluation was made out.

• Journal of the Korean Society for Library and Information Science
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• v.51 no.2
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• pp.133-156
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• 2017

This study was performed to find out how to improve the usefulness and effectiveness of the field practice program in Library and Information Science by diagnosing the practical instructor's perception of the overall field practice in the Library and Information Science. To achieve this goal, we conducted a research on the current situation and a measurement in perception of the field practice program through a survey of practical instructors at practical training institutions. We, then, analyzed the factors affecting the perception and examined the relationship between the effects. As a result of investigating the factors affecting the perception of field practice, 'operational accountability for the field practice program' was found to be a significant factor among other factors such as the general characteristics of the practical instructors, the characteristics of library related work and the field practice status of the practical training institutions. And factors of 'practice environment' and 'practice instruction method' have been identified to have a significant impact as a result of analyzing how the six factors constituting the perception of field practice effect on the overall perception of field practice of the practical instructors.

• The Korean Journal of Health Service Management
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• v.2 no.1
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• pp.137-154
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• 2008

The increase of the supply of medical service and the increase of hospitals have intensified the competition of hospitals, and the advancement towards internationalization in the opening of medical industry has triggered the infinite competition of medical profession. In addition, the high expectation of customers and quality improvement in the medical care in accordance with the improvement of overall income, and the change of active role of medical consumers according to the popularization and the improvement of rights awareness reflect the customer needs and choice in the medical service. Customers wanted to receive the kind and pleasant service under the up-to-date medical service. Therefore, as a solution, hospital coordinators were emerged for the purpose of smooth treatment and customer satisfaction by generalizing all service of hospital. Accordingly, this thesis attempted to investigate the effect of hospital coordinator education curriculum on the education satisfaction and the quality of medical service. In order to solve the purpose of this study, I, author reviewed the existing literatures, established hypothesis, and verified hypothesis by using the variety of statistics techniques such as reliability, validity, frequency analysis, and regression analysis. The verification of hypothesis is as followings: First, among education training factors of hospital coordinators, the quality of instructor significantly affects the satisfaction of hospital coordinator education training. Second, among training factors of hospital coordinator, the attitude of trainee significantly affects the training satisfaction of hospital coordinator. Third, among education training factors of hospital coordinator, education course significantly affects the training satisfaction of hospital coordinator education. As the qualities of instructor are better equipped, the satisfaction of education becomes higher. It indicates that the education method of instructors is important as an index to represent the qualities of instructor such as the appropriateness of education method, preparation, passion, visual materials, the adequacy of education procession, and specialized knowledge, and it has important effect on the satisfaction of education. In order to enhance the satisfaction of hospital coordinator education, the creation of education environment, making trainee concentrate on the education, is required by appropriately allocating programs, arousing interest in education, based on the attitude of trainee, discussion, and preliminary programs, preparation, ahead of enforcement of education. Fourth, the satisfaction of hospital coordinator education training significantly affects the reliability among the qualities of medical service. Fifth, satisfaction of hospital coordinator education training significantly affects hospitality I kindness among the qualities of medical service. If the education satisfaction of trainee is high, it is effective in the practical application such as dealing with complaints, the duty performance for the patients, and so on in offering the medical service, related to reliability and furthermore, we can find the positive change in the attitude change of medical professions related to the reliability of hospital coordinator. In addition, in the process of offering medical services such as the kind explanation on the duty, rapid response to the customers inquiry, and tidy uniform, practical effect was verified. Sixth, the education training factor of hospital coordinator significantly affects the reliability among the quality of medical service. Seventh, the education training factors of hospital coordinator significantly affect hospitality/kindness. In the education of hospital coordinator, the methods to attract the interest of trainee by emphasizing reliability should be sought and for gaining the practical effect of hospital coordinator education, the sufficient preparation and investigation on the education curriculum should be prerequisite and under this condition, intensified discussion on the instructor and education course is needed. In the design of education course, more education hours and subjects should be allocated in the part of hospitality in order to improve the practical application of hospitality. Therefore, it is meaningful in a sense that this study newly approached the components of hospital coordinator education and the need to modify the quality components of medical service in accordance with the study subjects was raised. This study also finds its meaning in that it provides basic materials for the study of future hospital coordinator education by suggesting the system development model of hospital coordinator education through preliminary study of education training. In addition, this study is meaningful in the aspect that it suggested the direction of education training by showing how the hospital coordinator education training would applied to the hospital coordinator course of the Continuing Education Center at Pusan and Kyungnam National University to some extent. Since all investigation of this study was approached from the side of hospital coordinator, the thoughts of patients who are beneficiaries of medical service, and care givers cannot be identified. Therefore, the satisfaction of patients and care givers through the experience of medical service, which is the essential prerequisite of medical service, should be importantly considered and investigated. Accordingly, The study of comparing and analyzing the views of both patients and care givers should be carried out in the future.

• Journal of Korean Society of Occupational and Environmental Hygiene
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• v.31 no.1
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• pp.60-72
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• 2021

Objectives: This study was performed to investigate the level of participation in and satisfaction with training courses at job training institutions and to improve participation and satisfaction through changes in the training method for industrial ventilation subjects. Methods: The results were analyzed for the mean and standard deviation by t-test and ANOVA, (p=0.05). Participation rates were examined for three courses: specialization, job training, and supervisory. The participation inthe education was 428 people, and the result of satisfaction with the change of education method was 878 people. Satisfaction was investigated for the specialized curriculum and job training curriculum,but not the supervisor curriculum. The satisfaction results for six items(contents, quality, skill, level, degree of understanding, degree of practical) were analyzed according to the change in the training medium and the method among people in one occupational ventilation subject. Results: The participation rate was similar in the job training and specialized training courses, but the lowest rate was in supervisory courses(p=0.05). In general, there was the lowest participation on the first day of education, and the participation rate improved after the second day. Satisfaction with the course was high for the specialized education course with a number of practical education assignments(p=0.278). The satisfaction level for the teaching method in the industrial ventilation subjects was high in a mixed group which combined lecture and practice. The industrial ventilation course in the basic job training course showed a difference between lecture and mixed education(p=0.111), but there was no significant difference. However, the industrial ventilation course in the advance job training course showed a clear difference between lecture and the mixed education(p=0.036). Conclusions: Therefore, the first day of training should start in the afternoon so that more trainees can participate, and it is recommended to assign important subjects after two days. In addition, it is suggested that job competency-enhancing education utilize various educational methods and media.

• 한국공간정보시스템학회:학술대회논문집
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• 2002.03a
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• pp.45-52
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• 2002

Artificial neural networks (ANN) have been successfully used for classifying remotely sensed imagery. However, ANN still is not the preferable choice for classification over the conventional classification methodology such as the maximum likelihood classifier commonly used in the industry production environment. This can be attributed to the ANN characteristic built-in stochastic process that creates difficulties in dealing with unequally represented training classes, and its training performance speed. In this paper we examined some practical aspects of training classes when using a back propagation neural network model for remotely sensed imagery. During the classification process of remotely sensed imagery, representative training patterns for each class are collected by polygons or by using a region-growing methodology over the imagery. The number of collected training patterns for each class may vary from several pixels to thousands. This unequally populated training data may cause the significant problems some neural network empirical models such as back-propagation have experienced. We investigate the effects of training over- or under- represented training patterns in classes and propose the pattern repopulation algorithm, and an adaptive alpha adjustment (AAA) algorithm to handle unequally represented classes. We also show the performance improvement when input patterns are presented in random fashion during the back-propagation training.

• Journal of Advanced Navigation Technology
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• v.27 no.1
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• pp.23-35
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• 2023

Evidence-based training (EBT) improves a pilot's competency and confidence based on the data(Evidence) from actual aircraft accidents, incidents, operations, and training for safe operation in the fast-paced and large-scale air transportation field. It is a training/assessment program that strengthens resilience for problem solving. As a way to apply this evidence-based training(EBT) to the educational system of ATO and to resolve the problems, I propose 3 improvement plans. They are evaluation criteria that apply the core competencies of EBT to the educational evaluation system, the way to improve the system for standardization of practical test examiners and instructors and also the ways to use Flight Simulation Training Devices(FSTD).

• Journal of Practical Engineering Education
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• v.11 no.2
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• pp.283-289
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• 2019

Recently, product mobility, data compatibility and communication connectivity have become very important to the control system, depending on the application of smart manufacturing. Accordingly, embedded systems are essential in all industries including home appliances, telecommunication, and national defense. Therefore, the demand for embedded system development personnel is increasing further, and education and training programs are needed to combine the practical skills of industrial sites, including programming skills and hardware. Currently, embedded system education offers a variety of education centered on Aduino, but this is mostly for beginners and is not sufficient for majors. In addition, while various prototype studies related to embedded systems are active, the training and training programs for working-level human resources needed at industrial sites are very scarce. Therefore, in order to foster the working personnel of the embedded system for the application of smart manufacturing, this paper selected the capability unit through in-depth interviews and survey analysis of 10 experts based on NCS, and developed education and training programs and contents.