• 산업공학
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• 제19권3호
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• pp.236-244
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• 2006

Postal code is essential for improving efficiency of mail sorting. The Korean postal code, which is introduced in 1970 and had been reformed two times, has controversial issues because of changed postal environments such as modification of administrative districts and logistical transformation into a hub-and-spokes structure. In this study, we propose several improvement and evaluation methods in order to prepare an alternative plan of postal code system. After performing status analysis, we define the customers of postal code and analyze the requirements of them. The 6 proposed new postal code systems are based on each customer groups’ requirements. To evaluate the new systems, we develop several quantitative and qualitative indexes and make a survey of postal experts. Besides, we evaluate the influence of them to the postal environments including delivery sequence sorting process.

• 산업공학
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• 제20권4호
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• pp.547-559
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• 2007

In this paper, we design Real-Time Postal Logistics Operational Model and System as a to-be system. Current postal logistics information system, named PostNet, is a basic infra system designed for an end-to-end IT-driven process, from mail acceptance to delivery, linked with internal and external systems. Recent competing circumstances drive demand for more intelligent information system. So we design real-time postal logistics operational system focused on site operations. we analyze postal logistics operation and interview field workers and establish real-time postal logistics operational model to solve operational issues. Finally we suggest system specifications.

• 산업공학
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• 제18권4호
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• pp.361-369
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• 2005

Postal address information is basis for customer contact channel as well as for the postal logistics such as sorting and dispatching, and the management system has been prepared. It should manage not only address itself but also information of delivery districts and sequences. It is necessary to consider geographic information system (GIS) to be included for intuitive and efficient manipulation. In order to construct a integrative system that could manage and utilize the standardized postal address information, we analyze various user requirements, define required GIS information, and present some results of data and process modeling. In addition, we explain several main functions with screen-shots of the implemented system. The GIS-enabled system, which is constructed after this study, is planned to be used to build and manage a database of nationwide postal addresses. It would make it possible to present other postal information systems with the address information and to provide various customer services.

• 한국콘텐츠학회논문지
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• 제7권10호
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• pp.211-220
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• 2007

본 연구는 급변하는 환경에 적응하기 위한 우정사업의 마케팅 전략을 제시하는 연구로써, 특히 인터넷의 발달에 따라서 우정사업에 근간이라고 할 수 있는 서장에 감소는 우정사업 존재 이유를 상실케 한다고 할 수 있다. 이런 환경변화에서 우정사업이 모색할 수 있는 생존전략을 마케팅 관점에서 서술한 연구이다. 본 연구에서 이론적 고찰에서 보편적 서비스와 우정사업에 대한 환경 분석을 통해서 우정사업이 처한 위치를 파악하고, 실증적 연구로써 우정사업이 나아갈 방향을 우체국을 이용하는 고객을 중심으로 실증조사를 통해서 우정사업의 뉴 패러다임, 보편적 서비스 강화, 사업다각화 방향관점 마케팅 전략을 제시하였다.

• ETRI Journal
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• 제44권2호
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• pp.232-243
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• 2022

Changes in household composition and the residential environment have had a considerable impact on the features of postal delivery regions in recent years, resulting in a large increase in the overall workload of domestic postal delivery services. In this paper, we provide complex analysis results for postal delivery areas using various unsupervised learning approaches. First, we extract highly influential features using several feature-engineering methods. Then, using quantitative and qualitative cluster analyses, we find the distinctive traits and semantics of postal delivery zones. Unsupervised learning approaches are useful for successfully grouping postal service zones, according to our findings. Furthermore, by comparing a postal delivery region to other areas in the same group, workload balancing was achieved.

• 산업경영시스템학회지
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• 제43권4호
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• pp.76-83
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• 2020

Postal logistics organizations are characterized as having high labor intensity and short response times. These characteristics, along with rapid change in mail volume, make load scheduling a fundamental concern. Load analysis of major postal infrastructures such as post offices, sorting centers, exchange centers, and delivery stations is required for optimal postal logistics operation. In particular, the performance of mail traffic forecasting is essential for optimizing the resource operation by accurate load analysis. This paper addresses a traffic forecast problem of postal parcel that arises at delivery stations of Korea Post. The main purpose of this paper is to describe a method for predicting short-term traffic of postal parcel based on self-similarity analysis and to introduce an application of the traffic prediction model to postal logistics system. The proposed scheme develops multiple regression models by the clusters resulted from feature engineering and individual models for delivery stations to reinforce prediction accuracy. The experiment with data supplied by main postal delivery stations shows the advantage in terms of prediction performance. Comparing with other technique, experimental results show that the proposed method improves the accuracy up to 45.8%.

• 산업공학
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• 제25권1호
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• pp.142-152
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• 2012

Recently, the postal service encounters the various changes in the overall mail environment including the reduction of letter volume, keen competition of the private parcel service and EMS, diversification of customers' demand and etc. In this environment, Korea Post is considering new concept of postal service in order to provide the mail service based on informatization and automation to a client and secures the predominance in competition. We analyze the current environment of postal service for applying the gCRM (Geographic Customer Relationship Management). We propose some possible application fields and present an efficient phased application plan for each field.

• 대한전자공학회:학술대회논문집
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• 대한전자공학회 2002년도 ITC-CSCC -1
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• pp.458-461
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• 2002

The consumer in the 21$\^$st/ century e-business era is developing a taste fur greater professionalism diversity, internationalism and large-scale integration of his or her demands. With these changes in the consumers preferences in mind, e-businesses need to develop a real time track and trace system to accommodate their logistical and consumer service operations. This research paper discusses the development of a object-oriented logistics tracking database system and a web service tracking component necessary to efficiently store and manage the movements of postal goods and provide real time information on logistics trading.

• ETRI Journal
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• 제28권3호
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• pp.405-408
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• 2006

In this letter, we suggest a postal RFID application model and system architecture that can be used for real-time trace and tracking system implementation of parcel processing and pallet management. This letter also shows the tag recognition performance of parcels and pallets by speed and mounting tag materials such as cans, water, and paper using an implemented postal RFID system for postal logistics.

• 산업공학
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• 제18권4호
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• pp.454-464
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• 2005

In Postal logistics, the efficient design and operation of transportation network is very important issue. But, it is hard to operate the postal transportation network flexibly according to the change of mail volume. In Korea post, a transportation plan is pre-determined and the transportation of mail is performed through the routes in the plan. When the routes cannot transport all mail, temporary vehicles are used. In the postal transportation, it is important to make a good transportation plan and to manage the plan efficiently. But the change of transportation plan is not a simple work because hundreds of vehicles and persons are related to the plan. So, a methodology to check the effect of the change of the transportation plan in advance is required. In this paper, we develop a simulation model to evaluate the performance of a postal transportation plan. We implement the simulation model and develop an information system including user interface for managing data and simulation results. We apply our simulation model and system to the real change of transportation plan.