• 한국지구과학회지
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• 제40권1호
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• pp.68-85
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• 2019

이 연구는 시스템 사고 기반 과학 탐구 수업을 진행한 초등학교 교사들의 경험을 현상학적 연구 방법을 사용하여 이해하는 것이다. 4명의 초등 교사가 참여했으며, 심층 면담을 실시하였다. 사용한 질문은 Seidman(1998)과 Schuman(1982)이 제시한 면담법을 재구성하였으며, Giorgi(1985)의 현상학적 체험 연구 방법 4단계를 적용하였다. 연구의 결과를 정리하면 다음과 같다. 첫째, 교사들은 수업 중에 시스템 사고를 증진시키는 확산적 발문을 많이 하였고, 학생 중심의 물리적, 심리적인 환경을 조성하여 시스템 사고를 향상시켰다. 둘째, 교사들은 시스템 사고 기반 과학 탐구 수업을 진행하는 과정에서 교수학습 예시 자료의 부족과 수업 주제 선정의 어려움을 언급하였다. 또한, 평가 도구와 측정 방법이 부족하여 학생들의 학습 내용과 과정을 올바르게 평가하는 것이 어렵다고 지적하였다. 초등학생들의 탐구 활동 능력 부족으로 시스템 사고를 기반으로 한 과학 탐구 수업의 효과를 극대화 시키는 데 한계가 있는 것으로 나타났다. 이 연구를 통해 초등학교 교사들은 시스템 사고 기반 과학 탐구 수업을 진행하는 과정에서 여러 역할을 수행하고, 어려움을 겪으면서도 더 나은 수업의 방향을 찾고 있었다. 이 연구 결과는 앞으로 초등학교 수업 현장에서 시스템 사고를 적용하는 데에 가치 있게 활용될 것으로 기대된다.

• 감성과학
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• 제26권3호
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• pp.83-100
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• 2023

본 연구의 목적은 인지적 안녕감 수준에 따라 감정 경험에 차이를 보이는지 확인하고, 인지적 안녕감 수준을 강하게 예측하는 대표적인 구체적 감정들이 무엇인지 확인함으로써 일상에서 사람들이 어떠한 감정을 관리하는 것이 전체적인 삶의 만족도 증진에 효과적인지에 대한 실용적 방안을 모색하고자 함에 있다. 이를 위해 참가자간 요인설계(between-subjects factorial design)를 채택하여 학부생 438명을 대상으로 인지적 안녕감 수준에 따른 감정 경험 빈도를 측정하였다. 인지적 안녕감은 생활만족도 척도(SWLS)로 측정하였으며, 감정 빈도는 PANAS-X 척도로 측정하였고, 조사 후 인지적 안녕감의 평균값을 기준으로 집단을 나누어 감정 프로파일을 살펴보았다. 연구결과, 첫째, 인지적 안녕감이 높은 집단은 낮은 집단에 비해 전반적으로 긍정감정, 놀람감정의 경험빈도가 높았고 부정감정 경험빈도가 낮았다. 둘째, 인지적 안녕감에 영향을 미치는 대표적인 감정은 긍정 8개, 부정 7개, 놀람 1개임을 확인하였다. 특히 긍정은 '즐거운(happy)', '자신감 있는(confident)', 부정은 '나 자신에게 만족하지 못하는(dissatisfied with self)', '나 자신이 역겨운(disgusted with self)', 놀람은 '경탄을 자아내는(amazed)' 감정이 인지적 안녕감에 가장 큰 영향력을 미쳤다. 본 결과를 통해 일상에서 경험하는 감정을 무조건 긍정-부정으로만 살펴볼 것이 아니라, 인지적 안녕감을 증진시키기 위해서는 특정한 감정들의 경험 빈도는 높이고(ex. 즐거움, 자신감), 특정한 감정의 경험 빈도는 줄이는 것(ex. 자신에 대한 불만족, 역겨움)이 더 효과적일 수 있음을 시사한다.

• 유통과학연구
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• 제15권1호
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• pp.15-20
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• 2017

Purpose - Other customers within the same service environment do influence a customer' attitude and behavior toward a service firm. Specially, other customers' misbehaviour and various service problems stemmed from them could make the other customers suffer some bad experiences. However, there are few studies to answer how the spillover effect of a service failure arisen from other customers' misbehavior. This study is aimed to examine how service failure due to the dysfunctional behavior of other customers has negative effects on customer evaluation with the service provider. Research design, data, and methodology - Data were collected from a survey based on consumers' retrospective experiences in airline service context. The hypothesized relationships were tested conducting structural equation modeling. Results - Our results show that the attribution of a firm responsibility for other-customer failure has a positive influence on customer's recovery expectation, in turn, it is negatively related to customer satisfaction. Furthermore, perceived service provider's efforts positively influence customer satisfaction. Conclusions - Although a service failure was caused by other customer's misbehavior, employees should be able to alleviate any bad feelings of the affected customers. Furthermore, service providers should provide proper recovery efforts for solving problems caused by the other customers for the wounded customers.

• 유통과학연구
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• 제16권6호
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• pp.37-53
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• 2018

Purpose - There have been not enough studies on the ways customer Moment of Truth(MOT) activities are structured along with consumption chain and their influences as well as the relative influences of service quality at Moment of Truth on customer performance. Therefore, customer service needs needed at Moment of Truth may differ depending on whether these distribution services are at introduction-growth stages or maturity-decline stage already, but there is no study which illustrates this. Research design, data, and methodology - This study selects VoIP and IPTV as the household telecommunication and distribution services at introduction-growth stages as well as high speed internet and wire telephone as those at maturity-decline stages. Then it identifies which experiences that customers have at Moment of Truth by each service as well as the influences related to what the customers consider as important. Results - As the result of demonstration with the target of 858 respondents, customers' experiences and requests differ at Moment of Truth. For service quality, what takes the positive roles in customer performance includes corporeality and certainty for the services at introduction-growth stages as well as reliability, sympathy, and mutuality for those at maturity-decline stages. Conclusions - Implications of these results as well as further directions for study are suggested.

• 대한간호학회지
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• 제37권1호
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• pp.26-34
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• 2007

Purpose: This study was aimed at understanding the nature of the suffering of families with patients in mental health nursing homes and hoped to contribute to the rehabilitation process of those with a chronic mental disorder. Method: Research methodology was based upon Parse's human becoming research methodology. Results: a) Despite the despair the family feels by the violence caused by their now-institutionalized relative, they also realize anew the importance of their role as protectors b) Although they fear social stigmatization they also try to be supportive, out of guilt feelings; c) They regret their severe rearing style and wish to be more sympathetic, d) They find courage and hope through family therapy, which leads to a better understanding of the illness, e) With hopes of rehabilitation, the family members feel happy and go through an emotional release, by sharing the pain with each other. Conclusion: Families of nursing home residents share a focus on the process of human-health-universe. This is a positive,'human-becoming' process with which, based on past feelings of despair, fear, resignation, and pain, one can render meaning into his or her experiences in the present in the pursuit of love, conquest, hope, liberty and success.

• 한국의류학회지
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• 제31권8호
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• pp.1222-1230
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• 2007

This study measured the PPL communication effect whether the respondents had purchased the PPL products in the movie or not. The experiment of this study was held to females in their twenties(mostly university or graduate school students), and they answered the questionaries after being exposed to the 15-minute-edited movie. The results were as follows. In cognitive dimension, there were no differences of the recognition and the recall between two groups. In emotional and behavioral dimensions, the group with the purchase experiences of the PPL brands in the movie showed the more positive brand attitude and the higher purchase intention. The implications based on this results are as follows. First, to strengthen the brand image, the brand identity has to be established systematically. Second, the fashion marketers should constantly implement CRM(Customers Relationship Management) to the customers who purchased the brand products to make them loyal customers.

• International Journal of Computer Science & Network Security
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• 제22권3호
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• pp.129-134
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• 2022

The primary goal of any classroom is effective teaching and student learning, with an emphasis on changing negative students' behaviors into positive ones. This change can occur when students' behavior is always at the forefront of teachers' educational goals. The current study aimed to reveal the experiences of special education teachers in dealing with the behavioral problems that students with disabilities show by identifying behavioral problems among students with disabilities and investigating the efficacy of the application of behavior modification plans and strategies designed to address the behavioral problems presented by students with disabilities. The researcher used a qualitative phenomenological approach, and the study tool consisted of semi-structured interviews that consisted of (13) questions directed to (10) special education male and female teachers who work in special education centres and institutes. The data were analyzed using the thematic analysis method. The findings of the study showed that the most undesirable behaviors prevalent among students with disabilities in the classroom were aggression, bullying and ADHD. The actions taken by teachers in confronting these behaviors were not systematic and were carried out randomly, as no behavior modification plans were applied. The most important strategies used by teachers in facing behavioral problems were applied behavioral analysis (ABA) strategies such as reinforcement, punishment and ignoring. The results have many important implications for future practice, including the need to conduct practical training courses for special education teachers to implement behavior modification plans and develop methods of measuring inappropriate behavior.

• 대한치위생과학회지
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• 제5권2호
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• pp.165-174
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• 2022

Background: This study was conducted to investigate the actual status of dental hygienists' CPR-related educational experiences and the actual status of dental hygienists' CPR license retention, and to investigate the differences and correlations among CPR-related knowledge, attitudes, and performance abilities. Methods: An online self-reported questionnaire was filled out by 200 dental hygienists nationwide from May 6 to 29, 2019. The data regarding the sociodemographic characteristics, CPR-related knowledge, attitudes, and performance abilities were collected and analyzed using the chi-square test, independent t-test, one-way ANOVA, and the Pearson correlation coefficient using IBM SPSS Statistics version 20.0. Results: Dental hygienists with CPR-related education experience showed high levels of knowledge in the area. Dental hygienists with CPR-related education experiences and dental hygienists with CPR licenses showed high CPR performance abilities. Positive correlations are observed among CPR-related knowledge, attitude, and performance abilities. Conclusion: As CPR-related education has been found to be of value and importance to dental hygienists, systematic educational programs as well as support for regular education will need to be implemented.

• 여성건강간호학회지
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• 제15권1호
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• pp.64-72
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• 2009

Purpose: The purposes of this study were to identify Korean primary school students' knowledge of menstruation, their emotional reaction to menarche, the attitude toward menstruation and coping behaviors. Method: A cross-sectional survey design was employed in this study. The subjects were 200 female students who were recruited from 5th and 6th grade in five primary schools in J city, Korea. Data was collected by a structured questionnaire. Result: About forty-four percent of the subjects had experiences with menarche. The mean age of menarche was 12.4. The mean score of the students' knowledge of menstruation was 2.26 on a seven point scale. The mean scores of the emotional reaction to menarche and the attitude toward menstruation were 3.20 and 3.74 on a five point scale, respectively. Knowledge of menstruation was significantly related with a positive emotional reaction to menarche and a positive attitude toward menstruation. Also, there were significant differences in the knowledge of menstruation, the emotional reaction to menarche and attitude of menstruation among female students with positive coping behaviors and those without positive coping behaviors. Conclusion: Beyond the simple transference of knowledge, girls need to also be given mental and emotional support in order to minimize emotional and socio-psychological problems caused by early menarche.

• 간호행정학회지
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• 제14권1호
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• pp.63-71
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• 2008

Purpose: This study was conducted to identify nurses' self-leadership, organizational commitment and their nursing performance, and examine the relationship among them. Method: A total of 330 clinical nurses with more than one year nursing experiences were recruited from 10 hospitals in G city and J province in Korea. Data were collected using questionnaires from March, 12 to April 21, 2007. For data analyzed using SPSS 12.0 for windows program, Results: There were significant positive correlations between self-leadership, organizational commitment, and independent, dependent, and interpersonal nursing performances. In addition, the organizational commitment had significant positive correlations with independent, dependent, and interpersonal nursing performances. Conclusion: These findings suggest that nurses' organizational commitment and nursing performance ability will be enhanced by hospitals' active supports such as empowering individual nurses' self-leadership through enlarging their autonomy and strengthening their ability to control themselves.