• 품질경영학회지
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• 제39권1호
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• pp.45-56
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• 2011

The purpose of this research is to find key factors to invigorate customer satisfaction management from TQM perspective. Consequently, the results show that CS leadership has an effect on team competency, CS evaluation and feedback, and customer information system positively. Team competency and CS evaluation and feedback take positive effects on improving activities for customer focus. Improving activities for customer focus takes positive effects on result of customer satisfaction significantly.

• 한국경영정보학회:학술대회논문집
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• 한국경영정보학회 2007년도 International Conference
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• pp.395-400
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• 2007

Previous studies present the mixed results on online reputation mechanism. In this study, we have found that an approach based on Bayesian statistics can explain most results of previous studies which are conflicting with each others. With this model, we explain why negative ratings have more significant marginal impacts on sellers' reputation than positive ones do. Furthermore, we even show why the feedbacks with a few negative ratings may increase the value of the item and final prices by confirming buyers' prior beliefs on the sellers' reputation much more than those without negative ratings. Also, we explain why there are not many negative ratings. Even though some studies suggest this because of generosity of users, our model shows that the reason is that the existence of FS itself prevents bad sellers from participating to the market as a signal itself. Even further, we show how this extreme tendency of positive ratings gets even stronger as markets evolve. Finally, to validate our analytical results, we examine the previous studies and see what factors effect the outcomes of their analyses.

• 한국공작기계학회논문집
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• 제14권3호
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• pp.32-37
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• 2005

Several types of smart materials and control scheme are available to adjust the structure actively in various external disturbances. A control scheme was introduced for a specific material. But the effectiveness of the control scheme has some limitation according to the choice of the smart materials and the response of the structure. The ER(Electrorheological) fluid is adequate for a large control force, and the PZT(lead zirconate titanate) patches are suitable for small but arbitrary control force at any point of the structure. It can be used for active control of structure by changing the dynamic characteristics of the structure. But it has some difficulty in suppressing the excited vibration in broad band. To compensate this resonance of the controlled structure, a hybrid controller was constructed using PPF(Positive position feedback) control with PZT and ER fluid control.

• Structural Engineering and Mechanics
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• 제27권5호
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• pp.527-540
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• 2007

The modal controller of single-input system cannot stabilize the defective system with positive real part of repeated eigenvalues, because some of the generalized modes are uncontrollable. In order to stabilize the uncontrollable modes with positive real part of eigenvalues, the multi-input system should be introduced. This paper presents a recursive procedure for designing the feedback controller of the multi-input system with defective repeated eigenvalues. For a nearly defective system, we first transform it into a defective one, and apply the same method to manage. The proposed methods are based on the modal coordinate equations, to avoid the tedious mathematic manipulation. As an application of the presented procedure, two numerical examples are given at end of the paper.

• Nuclear Engineering and Technology
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• 제38권6호
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• pp.489-504
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• 2006

A review has been made for the previous studies on safety of a geologic repository for high-level radioactive wastes (HLW) related to autocatalytic criticality phenomena with positive reactivity feedback. Neutronic studies on geometric and materials configuration consisting of rock, water and thermally fissile materials and the radionuclide migration and accumulation studies were performed previously for the Yucca Mountain Repository and a hypothetical water-saturated repository for vitrified HLW. In either case, it was concluded that it would be highly unlikely for an autocatalytic criticality event to happen at a geologic repository. Remaining scenarios can be avoided by careful selection of a repository site, engineered-barrier design and conditioning of solidified HLW. Thus, criticality safety should be properly addressed in regulations and site selection criteria. The models developed for radiological safety assessment to obtain conservatively overestimated exposure dose rates to the public may not be used directly for the criticality safety assessment, where accumulated fissile materials mass needs to be conservatively overestimated. The models for criticality safety also require more careful treatment of geometry and heterogeneity in transport paths because a minimum critical mass is sensitive to geometry of fissile materials accumulation.

• 대한기계학회:학술대회논문집
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• 대한기계학회 2000년도 춘계학술대회논문집A
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• pp.475-480
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• 2000

A new positioning mechanism with Parallel type actuator using piezoelectric material and with dual type actuators using voice coil motor (VCM) and piezoactuator is proposed for optical disk drive or near-field recording type drive, and high speed position and vibration control are investigated. Parallel type bimorph piezoactuator is used as a fine motion actuator with self-sensing technique, which allows a piezoelectric material to concurrently sense and actuate in a closed loop frame work, and positive position feedback control algorithm is adopted to further control residual vibration. For positioning control of VCM, PID control algorithm is adopted.

• 한국항공운항학회지
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• 제15권3호
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• pp.24-32
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• 2007

In this research, using Terfenol-D actuator composed of magnetostrictive material as shaker and controller, active vibration control theory was applied and verified by experiments. PPF(positive Position Feedback) algorithm which is effective for the control of low frequency vibration was used for the control of a structure. Responses of inputs due to various design variable used for the PPF filter were observed. To investigate the characteristics of magnetostrictive materials, actuator responses were measured for known inputs and satisfactory results were obtained to reduce the vibration level after applying the control input for the actuator.

• 소음진동
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• 제4권2호
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• pp.177-185
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• 1994

In this study, the effect of parameter errors on the closed-loop behavior of flexible structure is analyzed for IMSC(Independent Modal Space Control) with PPF(Positive Position Feedback). If the control force designed on the basis of structure model with the parameter errors is applied to control the actual system, the closed-loop performance of the actural system will be degraded depending on the degree of the errors. An asymptotic stability condition has been derived, using Lyapunov approach, which is independent of the dynamic characteristics of the structure being controlled. The extent of deviation of the closed-loop performance from the designed one is also derived and evaluated using operator techniques. It has been found that the extent of the deviation is proportational to the magnitude of the parameter errors, and that the proportional coefficient depends on the control algorithm.

• 한국군사과학기술학회지
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• 제3권2호
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• pp.61-70
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• 2000

An Adaptive Positive Position Feedback method is presented for controlling the roll of the supersonic smart projectile. The proposed strategy combines the attractive attributes of Positive Position Feedback(PPF) of Goh and Caughey, and Lyapunov stability theorem. The parameters of Adaptive-PFF controller are adjusted in an adaptive mauler in order to follow the performance of an optimal reference model. In this way, optimal damping and zero steady-state errors can be achieved even in the presence of uncertain or changing plant parameters. The performance obtained with the Adaptive-PPF algorithm is compared with conventional PPF control algorithm. The results obtained emphasize the potential of Adaptive-PPF algorithm as an efficient means for controlling plants such as supersonic flight systems with uncertainties in real time.

• 대한안전경영과학회지
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• 제13권1호
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• pp.167-173
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• 2011

This paper reviewed the relationship between job characteristics and incremental innovation, and the moderating effect of tenure. The results of multiple regression analysis, based on the responses from 241 employees in service industry, showed that job variety, identity, importance, autonomy and feedback have positive relationships with incremental innovation. In moderating effects, tenure interacts with variety and identity to have positive effects on incremental innovation, but tenure interacts with job importance, autonomy and feedback to have negative effects on incremental innovation.