• Title/Summary/Keyword: performance measurement and management

Search Result 975, Processing Time 0.022 seconds

Performance Evaluation of Private R&D Projects using BSC/DEA (BSC/DEA를 활용한 기업 연구개발 프로젝트 성과평가)

  • Jeon, IkJin;Lee, Hakyeon
    • Korean Management Science Review
    • /
    • v.34 no.2
    • /
    • pp.67-83
    • /
    • 2017
  • This paper proposes a R&D project performance measurement model for private firms combining balanced scorecard (BSC) and data envelopment analysis (DEA). The efficiency of R&D projects is measured in terms of each of the three perspectives of BSC by using DEA : the internal process perspective (DEA-P), the customer perspective (DEA-C), and the financial perspective (DEA-F). The performance indicators of the three perspectives of BSC are considered as outputs of the corresponding DEA models. To provide strategic implications for R&D planning, we also propose the R&D project performance matrices composed of two different types of efficiency dimensions. The proposed model is expected to be fruitfully utilized for R&D performance measurement of private firms.

Design of Screening Inspection Procedures Based on Guard Bands Considering Measurement Errors (측정오류를 고려한 가드밴드 기반 스크리닝 검사방식의 설계)

  • Kim, Young Jin
    • Journal of Korean Society for Quality Management
    • /
    • v.41 no.4
    • /
    • pp.673-681
    • /
    • 2013
  • Purpose: The purpose of this study is to investigate the design optimization modeling of screening procedures based on the assessment of misclassification errors. Methods: Misclassification errors due to measurement variability are derived for normally distributed quality characteristics. Further, an optimization model for ensuring the level of outgoing quality is proposed and demonstrated through an illustrative example. Results: It is shown that two types of misclassification errors (i.e., false acceptance and false rejection) may be properly compromised through an analytical assessment of measurement errors and an optimization modeling. It is also discussed that a variety of optimization modeling may be enabled based on the derivation of measurement errors. Conclusion: It may be concluded that the design of screening inspection may further be facilitated by including the effect of measurement errors on the performance of screening inspection procedure.

Using Balanced Scorecard to Explore Learning Performance of Enterprise Organization

  • Chiu, Chung-Ching;Tsai, Chih-Hung;Chung, Yi-Chan
    • International Journal of Quality Innovation
    • /
    • v.8 no.1
    • /
    • pp.40-75
    • /
    • 2007
  • In the early industrial age which with high intensity of machine and labor, using financial measurement index was good enough to tie in company's mechanization and philosophy of management and been in efficiency. But being comply with "New Economic age," a new economic environment is full of knowledge and information, the enterprise competition had changed from tangible assets, plants to intangible innovation ability of knowledge. As recognizing the new tendency by enterprise, they value gradually the growth and influence from learning. Practice of organization learning not only needs firm structure and be in coordination with both hardware and software, but also needs an affect measurement model to offer enterprise to estimate learning performance. It's a good instrument of financial performance measure mold in the past years, But it's for measuring the past, couldn't formulate enterprise trend to future, hard to estimate investment for future, such as development of products, organization learning, knowledge management etc, as which intangible assets and knowledge ability just the key factors of being win around competition environment in the future. In 1992, Kaplan and Norton brought up Balance Scorecard (BSC) on Harvard Business Review, as an instrument helping enterprise to measure performance, which is being considered to be a most influence management instrument. It added non-financial index such as customer, internal process and learning growth besides traditional financial index, as offering enterprise an index to measure and manage intangible assets and intellectual property. As being aware of organization learning is hard to be ignored in the new economic age, this research is based on learning and growth of BSC, and citing one national material company try to let the most difficult measurement performance of organization learning, to be estimate through BSC, analyze of factor and individual case, to discuss the company how to make the related strategy and vision of organization learning to develop learning and growth of the structure of BSC, subject the matter of out put factors to be discussed, and measure the outcomes as a result of research. The research affect offers (1) the base implement procedure of carrying out BSC; (2) the reference of formulating measurement index while enterprise using BSC to estimate performance of organization learning; (3) the possibility bottleneck maybe forcing while carrying out BSC, to be an improvement or preventive for enterprise.

A Study on Relationship Analysis Between Safety Performance and Business Performance (기업의 안전경영성과가 경영성과에 미치는 영향 분석 연구)

  • 권희봉;정재수;이창호
    • Journal of the Korea Safety Management & Science
    • /
    • v.4 no.2
    • /
    • pp.33-42
    • /
    • 2002
  • We could not find researches for relationship between safety performance and business performance in comparison with other research areas. Then in this paper we suggest the hypotheses which can systematically explain the relationship between safety performance and business performance and analyze the effects of safety performance on business performance through regression analysis. In order to develop the regression model between safety performance and business performance, the previous studies both for environmental management and for quality management had been reviewed. We obtained the result that the number of the injured persons in occupational accident and the number of lost work day because of the accident which are selected as measurement for safety performance had an effect on business performance through empirical analysis both for large 43 enterprises and for small and medium 30 enterprises. Also we had found that the control variables selectively 3had an effect on business performance. Finally, we concluded that the safety performance had an effect on business performance both for large enterprise and for small and medium enterprise.

Development of Business and Performance Record Standard Template for Rail Infrastructure BIM Performance Management (철도인프라 BIM 성과관리를 위한 업무 및 성과기록 표준 템플릿 개발)

  • Shin, Min-Ho;Kim, Hwan-Yong;Choi, Young-Woo;Han, Sang-Cheon
    • Journal of KIBIM
    • /
    • v.10 no.4
    • /
    • pp.50-59
    • /
    • 2020
  • Recently, the government has actively promoted the introduction of BIM at the national level to improve the efficiency and productivity of the construction industry, and private interest in the application of BIM has also increased. However, despite the large amount of references and information, not much research has been done in quantitative ways to accurately measure the performance of BIM projects. The purpose of this study is to review performance measurement cases using ROI, investment effect analysis, and queue model analysis using domestic and overseas BIM guideline research and to present standard templates that can quantitatively measure BIM performance records according to domestic conditions based on this. Performance measurement trends and cases according to the application of BIM were analyzed, and nine quantification elements were derived from this, and based on this, a performance measurement data collection template at the BIM life cycle stage was prepared. Detailed items and contents were prepared for the nine quantification elements, and the final template consisted of a total of 43 questions, divided into the entire stage (15), the beginning (8), the middle (8), and the latter (12) areas. It is expected that by using the standard template of railway BIM performance records developed in this study, the BIM design stage will be diagnosed and the deficiencies will be supplemented, which will be the basic data for measuring actual quantitative performance in all life cycle performance of future BIM projects.

Analysis of Expert Recognition on the Performance Monitoring System: Focused on Ministry of Justice (재정성과 목표관리제도에 대한 전문가 인식도 분석: 법무부를 중심으로)

  • Moon, Kwang-Min
    • The Journal of the Korea Contents Association
    • /
    • v.18 no.3
    • /
    • pp.390-398
    • /
    • 2018
  • The purpose of this study is to analyze the actual operation status of the financial performance target management system which is currently operated and to provide improvement plan based on this analysis. For this purpose, I examined the performance management system and performance indicators of the Ministry of Justice, which is one of the criminal justice administration agencies. Although the overall appropriateness of the current performance management system is considered to be somewhat appropriate as a whole, there is a negative perception about the performance measurement method for measuring the achievement of the performance target, and the evaluation of the performance of the performance target is relatively low. In addition, there were many criticisms about the establishment and measurement of the Ministry of Justice's overall performance indicators, such as the tendency to select indicators that are easy to achieve and easy to measure. In order to remedy these problems, it was highly suggested that the importance of indicators should be more emphasized and expanded so as to set up high-performance indicators. Based on the results of this analysis, some suggestions for policy implications and some alternatives for improvement of financial performance target management system were suggested.

Adoption of Smart Sustainability Performance Measurement System (SPMS) in Hotels and Variations across Ratings, Reviews, and Operational Efficiency Scores

  • Ning, Xue;Yim, Dobin;Khuntia, Jiban
    • Journal of Smart Tourism
    • /
    • v.1 no.2
    • /
    • pp.13-18
    • /
    • 2021
  • Hotels have recently started to implement enterprise information systems to measure and report sustainability indicators in a smart manner. However, a complex ownership structure in a hotel chain prevents full smart systems adoption at the individual property level. This study explores how a smart sustainability performance measurement system (SPMS) for waste management adoption correlates with customer ratings, customer reviews, operational efficiency scores, and between franchised and corporate-managed properties. We derive insights from the secondary data constructed from multiple sources for a large multinational hotel chain hotel. The findings suggest that hotels that adopt SPMS have better operational efficiency scores and more customer reviews. Within the hotels that adopted SPMS, corporate-managed hotels have a lower level of ratings than franchised hotels, but they have higher operational efficiency scores and more reviews. We discuss research implications for the concept of smart tourism and hotel management literature and managerial implications.

Performance Evaluation System Framework for Natural Disaster Research and Development Projects (자연재난분야 연구개발 사업의 특성을 고려한 성과지표 및 성과평가체계 개발)

  • Kim, Du-Yon;Kim, Sang-Bum;Kwak, Hyun-Jun
    • Korean Journal of Construction Engineering and Management
    • /
    • v.14 no.4
    • /
    • pp.118-129
    • /
    • 2013
  • Due to the recent surge in natural disasters, with rising social concerns, investment on research & development (R&D) project in natural disaster mitigation area is continuously increasing. However, current R&D performance management system of natural disaster mitigation area does not properly reflect characteristics and social ripple effects of R&D projects. It is indicated that mainly due to the current performance index consists of easy-quantification factors and the performance evaluation system adopts simple aggregation method. Therefore, the purpose of this study is to develop new performance evaluation system considering characteristics and social ripple effects of natural disaster mitigation R&D projects. To this ends, this study derived 3-dimensional performance measurement index through literature review and natural disaster mitigation R&D projects analysis. Finally, based on the derived performance measurement index, this study suggested new and effective performance evaluation system for natural disaster mitigation R&D projects.

Innovation Performance of Social Enterprises: An Empirical Study in India

  • Tirumalsety, Revendranath;Gurtoo, Anjula
    • Asian Journal of Innovation and Policy
    • /
    • v.8 no.2
    • /
    • pp.238-273
    • /
    • 2019
  • Social enterprises pursue innovation to create socio-economic impact for the marginalized communities. The founders of social enterprises drive goal-oriented innovation, whereas, interactions with ecosystem is crucial to create and diffuse innovation. However, studies are scant on creation as well as diffusion of innovation emerging from social enterprises. This paper attempts to understand innovation emerging from social enterprises through an exploration of innovation focus, interactions with ecosystem, and measurement of innovation performance. A cross-sectional study is performed to understand the relationship between founders' orientation and innovation performance, and the mediating role of innovation focus and ecosystem interactions. A cluster sampling across four states in India - Karnataka, Telangana, Maharastra and Tamil Nadu - resulted in participation from 207 social enterprises. The results of partial least squared structural equation modeling (PLS-SEM) demonstrate the positive complementary mediating role of innovation focus in the relationship between founders' orientation and innovation performance. Moreover, this paper illustrates that founders' persistent focus on innovation creates positive results for social enterprises as well as beneficiaries.

A study on the Improvement of the Performance Measurement Based on Lean Construction (린 건설에 기초한 성과 측정 방법 개선방향에 관한 연구)

  • Yun, Jung-Sook;Kim, Hyung-Il;Yu, Jung-Ho;Kim, Chang-Duk
    • Proceedings of the Korean Institute Of Construction Engineering and Management
    • /
    • 2008.11a
    • /
    • pp.278-281
    • /
    • 2008
  • As all industries field has changed very quickly, the field of construction faces in many changed. It is the representatively change that focus on the growth of quality level than increase of the quantity in construction. Whether the project successes or not is related to the survival of the company and it is necessity that we need performance measurement indicators to complete the project successfully. The domestic construction company considers overbearingly the cost-performance indicator in executing a project so far. It is rare of studies that suggest the methodology of more deeply measurement and analysis about the each project itself. The performance measured methodology based on Lean Construction is linked with the each project performance measurement methodology. This methodology uses three indicators such as the reliability, effectiveness and productivity at the sane their measuring whether each task is completed at the point of work. The measurement on the three performance indicators measure and evaluate whether the task is completed on the focus of construction duration. The research suggest the work plan reliability and weight of the performance measurement methodology based on the Lean Construction and the three considerately in the scope of measurement. If the suggestion is considered fully, we can indicate more objective and accurate construction project performance measurement indicators based on Lena Construction.

  • PDF