An analysis of the factors influencing satisfaction, reliance, and loyalty to the life insurance companies (생명보험회사에 대한 만족도, 신뢰도, 충성도에 영향을 미치는 요인 분석)
-
- Journal of the Korean Data and Information Science Society
- /
- v.20 no.4
- /
- pp.713-717
- /
- 2009