• Journal of the Korea Safety Management & Science
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• v.11 no.3
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• pp.227-237
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• 2009

After enterprise get a certification in acquisition, the core requirements of ISO/TS 16949 standard is pull out the Performance Indicators by process access approach during the settlement and operation of system, and the pulled key performance indicators classified into the customer intention process, support process and management process and analyzed the effect to the management result. This study conducted with following step. Firstly, preceding research, the literature and investigation analysis about process approach method which is the special characteristics of ISO/TS 16949 standard. Secondly, each process of ISO/TS 16949 standard is classified and deduced the key performance indicators followed process access method. Finally, get a enterprise survey data related to improvement of Performance Indicator and analyzed by SPSS statistical software.

• Korean Journal of Environmental Agriculture
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• v.24 no.3
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• pp.303-313
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• 2005

Agricultural environmental indicators (AEIs) are useful tool for evaluating environmental performance induced by agri-environmental policy measures. General and specific criteria have been set to assess the linkages between policy measures and environmental states. In addition, a number of specific AEIs such as nutrient balance indicators and farm management indicators have been posit to review environmental performance associated with agri-environmental policy measures. The proposed environmental subjects encompass soil quality, qualities of underground and surface water, water resource preservation, species and genetic diversity, diversity for wildlife habitats, and agricultural landscapes. The developed AEIs may contribute to establishment or adjustment of environmental targets and ex-ante or ex-post evaluation for environmental performance associated with policy measures. In addition, the AEIs may be useful to consider introduction of new agri-environmental measures and enhance policy efficiency by assessing environmental performance, considering specific locality, and harmonizing support measures.

• Journal of Home Health Care Nursing
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• v.21 no.1
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• pp.14-25
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• 2014

Purpose: The purpose of this study was to analyze key performance indicators using a balanced scorecard in the nursing department of hospitals, and to find useful suggestions for future research. Methods: Before starting the literature search clear inclusion and exclusion criteria were determined. After that, were viewed 41 studies from the RISS, KISS, National assembly library, and NDSLDB. Data were collected on October 17, 2013. Researchers developed an analytic framework for the literature review using a balanced score card development process and construction steps of previous studies. This framework had 10 steps related to the balanced score card development process. Results: A total of 10 studies met the inclusion and exclusion criteria. We identified 234 key performance indicators for the nursing department. The average number was 6.6 in finance perspective, 8.6 in perspective, 11.9 in internal process perspective, and 6.2 in learning and growth perspective. We found that 173 indicators had been cited only once. 61 indicators were cited over twice. Further, 8 indicators employed different perspectives on different studies. Conclusion: The results of the present study summarize useful information on recent trends on key performance indicators using a balanced score card in the nursing department of hospitals. These results will help develop key performance indicators and provide directions for future research.

• Journal of the Korea Institute of Building Construction
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• v.11 no.1
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• pp.61-72
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• 2011

Management performance of a construction company can be the sum of management performance of each different project. Therefore, the measurement of management performance following construction projects is essential for securing the competitiveness of a company. However, most research has been related to the performance measurement of the construction industry and companies and little has been conducted on individual project's performance. In particular, building projects have various characteristics depending on construction orderer, type and commissioning entity but no performance indicators have been selected based on this classification. This study aims to select performance indicators for subdivided areas based on project characteristics as well as those which can be commonly used to measure management performance at construction and trial run stages of building projects. In the future, those indicators proposed in this study can be used for developing methodology to evaluate them and later applied to actual building projects to generate quantitative data. In addition, they are expected to be used as reference for selecting indicators to measure management performance of plant and civil engineering projects.

• Journal of Korean Academy of Nursing
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• v.40 no.1
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• pp.69-77
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• 2010

This methodological research was designed to develop performance evaluation key indicators (PEKIs) for management by objectives (MBO) and to estimate their weights for hospital nurses. Methods: The PEKIs were developed by selecting preliminary indicators from a literature review, examining content validity and identifying their level of importance. Data were collected from November 14, 2007 to February 18, 2008. Data set for importance of indicators was obtained from 464 nurses and weights of PEKIs domain was from 453 nurses, who worked for at least 2 yr in one of three hospitals. Data were analyzed using $X^2$-test, factor analysis, and the Analytical Hierarchy Process. Results: Based upon Content Validity Index of .8 or above, 61 indicators were selected from the 100 preliminary indicators. Finally, 40 PEKIs were developed from the 61 indicators, and categorized into 10 domains. The highest weight of the 10 domains was customer satisfaction, which was followed by patient education, direct nursing care, profit increase, safety management, improvement of nursing quality, completeness of nursing records, enhancing competence of nurses, indirect nursing care, and cost reduction, in that order. Conclusion: PEKIs and their weights can be utilized for impartial evaluation and MBO for hospital nurses. Further research to verify PEKIs would lead to successful implementation of MBO.

• Journal of the Korean Society for information Management
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• v.18 no.3
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• pp.239-264
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• 2001

The aim of this study is to compare and analyse the evaluation or performance indicators for academic libraries suggested at domestic and foreign. For the study, evaluation indicators of the various evaluation models(IFLA, ISO, ALA/ACRL, LA, HEFCE, CERLIM, JUAA, UNICOOP. KLA) was analysized. Evaluation or performance indicators should shed light on inputs and outputs of resource, levels of demand and satisfaction, the library effectiveness, and operating efficiency. There is a great deal of work going on at present, but as yet there is no greed set of indicators that can be across all academic libraries. Therefore, new evaluation indicators for physical and electronic libraries should be developed.

• Korean System Dynamics Review
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• v.2 no.1
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• pp.69-92
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• 2001

The Managing and measuring performance have long been a popular topic in business. Traditions of financially-oriented managing and measuring performance have provided managers with relatively objective and scientific results of measuring performance until now. But today the value of organization is influenced more by intangible assets than tangible assets. Nobody thus believes that the performance and the value of organization can be measured by financial indicators only. In this background, numerous researches have been conducted to find alternatives to measuring the value of organization's intangible assets. One of the remarkable achievements would be "Balanced Score Card (BSC), "which covers three sectors of indicators, each from customer relations, internal process innovations, and learning and human resource development, in addition to traditional financial indicators. Unfortunately, even BSC, let alone others, fails to accomodate all performance indicators as a holistic system. Namely, performance measuring techniques including BCS, at present, fail to reflect the dynamic features in their model - i.e., the casual relations and the interactions between the indicators, and there is no way of taking into account the impact of delayed feedback which flows from introduction of new policy and legislative changes, etc. Therefore, this paper attempts to devise a means for adding dynamic features to BSC, by introducing the system dynamics concept, with a focus on the effect of casual relations and feedback structure.

• Journal of the Korean Society for Library and Information Science
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• v.41 no.4
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• pp.273-294
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• 2007

The purpose of this study is to focus on developing the performance indicators for the distribution of scholarly information based on BSC and to analyze the importance of the performance indicators against the specialists. From the case studies on performance indicators both at home and abroad four viewpoints(information resource, information service, user, and economy) were derived. In addition. the core success factors(CSF) and key performance indicators(KPI) were extracted from the viewpoints. Four viewpoints are composed of 12 CSF items and 31 KPI items. In order to analyze the weight of the performance indicators. questions were thrown to the specialists in universities and research institutes. For the method of analysis, analytic hierarchy process(AHP) was adopted. As a result, the analysis showed that the user viewpoint, information service viewpoint, information resource viewpoint and economic viewpoint are in the order of their importance.

• The Journal of Society for e-Business Studies
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• v.15 no.1
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• pp.157-171
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• 2010

To effectively maintain manufacturing collaboration, the development of effective performance measurements for the collaboration is required. Most existing key performance indicators however were developed to measure the performances of internal activities or outsourcing of a company. For that reason, it is necessary to devise new key performance indicators that the partners participating in the collaboration can arrange and compromise with each other to reflect their common goals. In this paper, we propose collaborative Key Performance Indicators(cKPIs), which is used to measure the collaboration work of multiple manufacturing partners on the basis of the Supply Chain Operations Reference(SCOR) model. Also, a modified Sigmoid function is devised as a desirability function to reflect the characteristics of Service Level Agreement(SLA) between two partners. The proposed indicators and the desirability functions can be utilized to perform and maintain the successful collaboration by providing a way to the quantitative measurement.

• Journal of the Korean Society for Library and Information Science
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• v.41 no.3
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• pp.81-102
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• 2007

The purpose of this study is to examine the ISO/DIS 11620 : 2007(library performance indicators) in terms of structures, objectives, and BSC, and to apply the selected performance indicators to the digital library services for the case of 'B' University in Korea. Standardization of library statistics and of qualify or performance measures for libraries is carried on within ISO in the frame of the TC46/SC8/WG4. While the first edition of ISO 11620 grouped the indicators as to service areas, the ISO/DIS 11620:2007 uses the structure of the balanced scorecard(BSC). For the study, 44 performance indicators are grouped into traditional, hybrid. and digital libraries according to the characteristics of them. Ten selected Performance indicators, which are classified into digital libraries, are verified for the applicability.