• 대한간호학회지
• /
• 제35권3호
• /
• pp.451-460
• /
• 2005

Purpose: The purpose of this study was to develop performance measure indicators for hospital nursing units based on a Balanced Scorecard (BSC). Method: This study was a methodological study, The development process consisted of 3 stages. The first stage was setting up strategies for nursing units from a nursing department's mission and vision. The second stage was developing performance measure indicators after a validity check. The third stage was modifying developed performance measure indicators and classifying them. Results: 7 strategies were set up according to 4 perspectives of a BSC. 15 performance measure indicators for hospital nursing units were developed, and the indicators were divided into 8 independent indicators and 7 shared indicators according to the degree of performance responsibility. In addition, they were classified into two groups, 7 leading indicators and lagging indicators. Conclusions: The result of this study suggests that performance measure indicators for hospital nursing units provide a framework and method for nursing organizations' performance management. Also, the developed indicators are expected to provide valuable information for successful organization management.

• 한국콘텐츠학회논문지
• /
• 제20권9호
• /
• pp.355-364
• /
• 2020

예산의 성과계획서는 예산과 성과를 연계하고 성과 중심적인 정책 수행을 위하여 도입되었다. 본 연구는 성과지표가 사업부서별로 어떻게 계획되고 달성되는지 알아보기 위하여 제주특별자치도의 2020년도 농업 분야 예산의 성과계획서를 대상으로 성과지표의 적정성에 대해 검토하였다. 분석결과 정책사업과 목표 간 낮은 연계성, 성과지표에 대한 가중치와 목표치에 대한 근거 불명확, 성과지표의 낮은 도전성 등의 문제점이 있었으며, 다수의 성과지표가 실적 중심의 산출지표였다. 이러한 문제점을 개선하기 위해서는 도전적인 성과지표와 인센티브를 통한 실질적인 성과지표 구축이 필요하다.

• International Journal of Advanced Culture Technology
• /
• 제11권1호
• /
• pp.171-180
• /
• 2023

This study is to develop a performance analysis model for SMEs.Based on similar performance indicators through previous studies, performance indicators for SMEs were rewritten.Through the Korean Journal Citation Index (KCI), 75 related data were classified and a comprehensive SME performance analysis model was developed.Performance analysis was divided into two axes and classified into tables.The horizontal axis is the spatial performance range, which is divided into three areas: performance management by department/function, integrated performance management for the entire organization, and governance performance management requiring policy feedback. The vertical axis is subdivided into short-term, mid-term, and long-term by time and growth stage, and is divided into three parts: technical performance according to technological input, economic performance as organizational performance, and social performance for policy utilization. Then, performance indicators were mapped to each column. As a result of the survey, 28% of technical performance was analyzed as a result of frequency analysis, and performance indicators were organized into five categories: IT, R&D, certification, patent, and innovation. Economic performance was divided into 29%, BSC, HRD, logistics, production quality management, financial support, asset management, etc. 6 categories, social performance 43%, ESG, marketing, export, policy support, consulting, cooperation, etc. 7 categories.Limitations of the study include the narrowness of the survey that derived only performance indicators despite being a meta-analysis, and the performance model was mapped and classified according to growth stage and support period.however Insufficiency of validity due to lack of evidence, performance indicators were developed, but there were limitations in utilization for practical use.

• 한국주거학회:학술대회논문집
• /
• 한국주거학회 2008년도 춘계학술발표대회 논문집
• /
• pp.225-230
• /
• 2008

High-rise and high-density apartment complexes has been built and supplied on a large scale in the metropolis and metropolitan areas since 1980s in order to solve housing shortage in cities. Recently they are raising deterioration problems for aging more than 20 years. moreover, those problems show very special characters such as simultaneity and a large scale. The purpose of this study is to propose a direction for the development of the evaluating indicators to measure the level of deterioration of apartments. The level of deterioration of apartments can be evaluated by housing performance. In order to evaluate the deterioration comprehensively, the housing performance indicators should be developed on the social, economical, and physical dimension. This study analyzed the concept of the apartment deterioration and compared housing performance indicators through literature review. First of all, when considering various factors in the evaluation of the deteriorated apartments, such as evaluating ranges, attributes and dimensions, housing performance indicators should be structured with the hierarchical framework. Second, housing performance indicators evaluating the level of deterioration of apartments should include social, psychological, and cultural aspects of home environments in order to understand adequately the attitude of the middle class toward services that apartments provide. Third, in previous researches, most criteria have been developed and weighted based on only expert opinions regarding performance indicators. So, It is necessary to include residents' opinions in developing performance indicators since they can provide more practical and feasible aspects the experts could not experience or understand.

• 도시과학
• /
• 제7권2호
• /
• pp.11-19
• /
• 2018

Local governments in South Korea are making efforts to promote highly effective policies through activating communication with citizens as a major innovation strategy. The performance evaluation system includes new performance indicators related to communication with citizens. This is a change to build a consumer-centered performance management system. The purpose of this study is to present guidelines when developing and applying the communication indicators promoted by local governments with interest. For this purpose, the development scope and management methods of the communication performance indicators are presented. For communication performance management, this study emphasized building a strategy planning based performance management system, presenting information that can be understood by citizens, complying with the development procedures of performance indicators, and improving qualitative indicators. In addition, for effective performance management, this study presented the decision-makers' strong willingness, gradual expansion of communication evaluation, establishment in organizational performance culture, and so on.

• 한국경영과학회지
• /
• 제40권1호
• /
• pp.57-73
• /
• 2015

While many previous studies investigated the effect of operations performance on financial performance, most studies considered only a few performance indicators and ignored the characteristics of industries. Therefore, this study intends to analyze the effect of operations performance on financial performance, by selecting a rather comprehensive operations performance indicators from firms' financial data. In doing so, we used operating efficiency and supply chain performance indicators for operations performance and a firm's profitability and future value indicators for financial performance. For the analysis, we collected 544 firms' operations and financial performance data belonging to eight key industries from the 'Forbes Global 2000'. We first analysed the differences in operations and financial performance among high, medium and low supply chain performance groups based on the quantitative criteria of Gartner's 'Supply Chain Top 25' ranking procedure. Then we analysed the effect of operations performance indicators on financial performance for both entire industry and individual industries, using multiple regression. Based on the results, we provided practical insights into key operations performance indicators to focus on and manage in order to improve financial performance.

• Industrial Engineering and Management Systems
• /
• 제7권3호
• /
• pp.214-227
• /
• 2008

Today's dynamic competitiveness requires an organization to improve its performance measurement and management. Quality Management Systems (QMS) abound, the main ones being: ISO series, Malcolm Baldridge National Quality Award (MBNQA), European Forum for Quality Management (EFQM), Six Sigma Business Scorecard and the Balanced Scorecard. Based on the literature, the IPMMM (Integrated Performance Measurement and Management Model) identified 7 key synthesized factors: leadership, strategy management and policy, customer and market, learning and growth, partnership and resources, internal processes and business results that are employed to investigate the key performance indicators of a car assembler using the Delphi methodology. In the 2 rounds of Delphi panels consisting of 20 senior management personnel, the $1^{st}$ round of 198 indicators in the IPMMM yielded 90 indicators. The $2^{nd}$ round yielded 43 performance indicators with 18 rated as critical based on the % assigned in the $1^{st}$ and $2^{nd}$ priority rating of "very important factor" and "key performance indicator" that must be ranked high on both of the priorities. The very critical indicators appeared to be: defect percentage and first time capability (tie in $1^{st}$ place) and revenue, goal setting, customer satisfaction index, on-time delivery, brand image, return on investment, Claim Occurrence Ratio, and debt being ranked from $3^{rd}$ to $10^{th}$. It can be surmised that an organization can identify and develop an appropriate set of performance indicators through the Delphi methodology and implement and manage them based on the Balanced Scorecard.

• 산업공학
• /
• 제23권1호
• /
• pp.78-88
• /
• 2010

In this paper we develop a model for the performance evaluation of defense R&D test development projects based on analytic hierarchy process. First, evaluation indicators are collected through the related literature survey and a delphi inquiry method. Second, stepwise multiple linear regression is used for developing a hierarchical structure for analytic hierarchy process in the evaluation model, which can make the selected evaluation indicators of the hierarchical structure independent. Also we verify the effectiveness of proposed indicators of the performance evaluation by comparing with the existing evaluation indicators. The developed indicators for the performance evaluation is more reasonable and practical than the previous indicators on defense R&D test development projects.

• 한국건축시공학회지
• /
• 제14권5호
• /
• pp.459-465
• /
• 2014

본 연구는 건설경기지표와 경영성과지표의 상관분석을 통해 기계중심 전문건설업체의 경영안정화 전략을 제시하고자 하였다. 기계중심 전문건설업체는 건설수주액의 영향력이 다소 작지만 유동자산회전율에 장기적으로 영향을 미치고 있어 건설수주액의 변화에 따른 유동자산의 확보를 위한 경영전략이 수립되어야 할 것으로 판단된다. 즉, 유동자산의 운용을 증가시킬 수 있다는 것을 의미하며, 이러한 활동성 및 유동성의 확보를 통해 안정성 지표인 자기자본비율을 증가시킬 수 있을 것으로 판단된다.

• 경영과학
• /
• 제28권2호
• /
• pp.63-74
• /
• 2011

As business environment has become more competitive, the R&D strategies of firms have been regarded more important. Patent has information about technology which affects a firm's profit and it is considered as resources which have provided appropriate data for research of innovations and trends in technology. And patent indicators are known as qualitative representation of technology quality in an objective view. Also, they are available for the continuous and systematic analysis. However, most previous studies have focused on developing patent indicators to investigate patent value and characteristics. Furthermore they have limitations that most results is not significant that patent indicators have effect on firm performance-Tobin's q, Intangible assets based on balance sheet, sales and etc. Thus, the purpose of this paper is to propose proper a factor to represent a firm performance and to analyze causal relationship between patent indicators and firm performance. Intangible assets based on market value are employed as one of most significant firm performance indicator. The results indicate that intangible assets are appropriate for analyzing causal relation between patent and a firm performance with 7 significant indicators among 10 patent indicators. Considering firm's exogenous factors, regression analysis of each data for five years is performed. This result is similar to regression analysis of full data for all years.