• 제목/요약/키워드: performance factor

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중요도-성취도 분석에 의한 백화점 의류점포속성 평가 (Evaluation of the Clothing Store Attributes in the Department Using Importance-Performance Analysis)

  • 양리나
    • 한국생활과학회지
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    • 제17권6호
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    • pp.1167-1180
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    • 2008
  • The purpose of this study was to take the gauge of the importance-performance of the clothing store attribute in the department store. The survey was administered to customers of department stores in Deajeon city and frequency analysis, factor analysis, reliability analysis, and importance-performance analysis were used to analyze the data of 37 clothing store attributes. The findings of this study were as bellows: 1. 8 factors were distracted from 37 clothing store attributes by factor analysis (Factor 1: goods, Factor 2; store's facility and environment, Factor 3; salesman and service, Factor 4; brand, Factor 5; price, Factor 6; store's atmosphere, Factor 7; convenience of the transportation and access, Factor 8; promotion and advertisement) 2. as results of importance-performance analysis, 10 attributes were shown in area I (high importance and high performance) which needed a strategy of Keep Up the Good Work, 6 attributes in area II (low importance but high performance) fitted a strategy of Possible Overkill, 12 attributes in area III (high importance but low performance) corresponded to a strategy of Concentrate Here, and finally a strategy of Low Priority was needed to 9 attributes in area IV (low importance and low performance).

항공·우주분야 연구개발사업(R&D) 성과영향요인이 R&D 성과에 미치는 영향에 관한 연구 (A Study on R&D Critical Factors Affecting R&D Performance in Aviation and Aerospace Industries)

  • 소은정;김기웅;김광일
    • 한국항공운항학회지
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    • 제27권2호
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    • pp.26-36
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    • 2019
  • Although the investment size of R&D in Aviation and Aerospace Industries is increasing, R&D performance has not been quite good considering resources invested in it. This study is to find which R&D critical factors affect R&D Performance in aviation and aerospace industries. According to the result of research, a technology provider factor, an organization factor, a system factor and a market environment factor influence positively on financial performance, and a policy factor influences negatively on financial performance. Otherwise, a technology provider factor and an organization factor influence positively on non financial performance, and technology factor influences negatively on non financial performance. Thus, personnel involved in R&D of Aviation and Aerospace Industries should develop policy and system taking positive and negative factors to improve R&D performance. It could lead to take the better performance from R&D in Aviation and Aerospace Industires.

컨테이너 정기선사의 전략적 제휴 특성이 재무적 성과와 비재무적 성과에 미치는 영향 (The Effect Strategic Alliances on the Performance in Container Liner Shipping Companies)

  • 임종섭
    • 유통과학연구
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    • 제14권6호
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    • pp.99-106
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    • 2016
  • Purpose - The antecedent to the relationship between the effect of the characteristics of strategic alliances and the performance of container liner shipping companies has been investigated in this study as container liner shipping companies' strategic alliances. It affects positively and negatively home, partner, and the third parties' performance in container liner shipping companies. Extensive literature reviews on shipper's strategic alliances reveal that strategic alliances in financial and non-financial performance of container liner shipping companies show the performance such as economic effects, business performance, global supply chain management performance, customer satisfaction, and forward integration and backward integration performance. The purpose of this study is to test empirically that the relationship between the characteristics of strategic alliances and financial and non-financial performance in container liner shipping companies. Structured equation modeling and confirmatory factor analysis were used to test the hypothesis using AMOS statistics program. Most previous researches focused on the relationship between the characteristics of strategic alliances and alliance types. There are few empirical studies that focus on business performance data because it is difficult to collect data in container liner shipping companies. However, this research measures financial and non-financial performance differently compared with the previous researches focusing on the characteristics of strategic alliances and alliance types measurements. Research design, data, and methodology - The conceptual model for the study is based on the studies of Lim (2010), Chen & Zhen (2009), and Wang & Meng (2014). The model is built around the factors of characteristics of strategic alliances and business performance. Cost, marketing, and service factors are regarded as proxy for the characteristics of strategic alliances. The financial and non-financial performance are regarded as proxy for the performance of strategic alliances. Based on the analysis of one hundred cases such as forwarder, shipper, and liner shipping companies, this study uses structural equation modeling to verify the effects of the characteristics of strategic alliances on business performance. Conclusions - This study provides container liner shipping companies to get some policy and practical implications in terms of the characteristics of strategic alliances and business performance. First, the cost factor for alliances characteristics has a positively significant influence on the financial and non-financial performance of strategic alliances. The cost factor relationship between high and low performance group does not have a significant difference on the performance of strategic alliances. Second, the marketing factor of alliances characteristics has a positively significant influence on the financial and non-financial performance of strategic alliances. The high performance group's marketing factor has a great non-financial performance than low performance group, but the low performance group's marketing factor has a grater financial performance than high performance group factor does. Third, the service factor of alliances characteristics has a negative influence on the non-financial performance of strategic alliances. The high performance group's service factor has a great non-financial performance than low performance group. Based on the findings from this study, related implications and future avenues deserve to be discussed.

서울.경기지역 일식체인 레스토랑의 선택속성에 관한 연구 (A Study on the Customer's Selection Attributes for Japanese Chain Restaurants in Seoul.Kyunggi Area)

  • 윤태환;이수범;윤혜현
    • 한국식생활문화학회지
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    • 제19권1호
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    • pp.1-11
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    • 2004
  • The specific purposes of this study are that ; 1) to investigate the distinguished selection attributes on performance of Japanese chain restaurant according to general characteristics of the respondent ; 2) to find out relationships between selection attributes on performance for Japanese restaurant and customer's satisfaction Frequency analysis. one-way ANOVA, reliability analysis, factor analysis, multiple regression were used to analyze the data. Total 350 questionnaires were distributed and 312 were replied(89.14%). Selection attributes on performance for Japanese chain restaurant was divided into 7 factors. There are Factor1 'Store Image & Kindness', Factor2 'Sanitation & Taste', Factor3 'Approximation & Children's Menu', Factor4 'Delivery & Business Hours', Factor5 'Food Quantity & Korean Food', Factor6 'Service & Parking' Factor7 'Price & Publicity'. Monthly income, eating-out expense per once and type of companion have significant influences on selection attributes for performance. Customer's total satisfaction is significantly affected by selection attributes on performance. Factor7 'Price & Publicity' has the most significant influence on customer's satisfaction. We expect that the results can be used to provide basic information to plan marketing strategies, and take improved customer's satisfaction for Japanese chain restaurants.

Seismic performance assessment of the precast concrete buildings using FEMA P-695 methodology

  • Adibi, Mahdi;Talebkhah, Roozbeh
    • Structural Engineering and Mechanics
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    • 제82권1호
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    • pp.55-67
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    • 2022
  • The precast reinforced concrete frame system is a method for industrialization of construction. However, the seismic performance factor of this structural system is not explicitly clarified in some existing building codes. In this paper, the seismic performance factor for the existing precast concrete building frame systems with cast-in-situ reinforced shear walls were evaluated. Nonlinear behavior of the precast beam-column joints and cast-in-situ reinforced shear walls were considered in the modeling of the structures. The ATC-19's coefficient method was used for calculating the seismic performance factor and the FEMA P-695's approach was adopted for evaluating the accuracy of the computed seismic performance factor. The results showed that the over-strength factor varies from 2 to 2.63 and the seismic performance factor (R factor) varies from 5.1 to 8.95 concerning the height of the structure. Also, it was proved that all of the examined buildings have adequate safety against the collapse at the MCE level of earthquake, so the validity of R factors was confirmed. The obtained incremental dynamic analysis (IDA) results indicated that the minimum adjusted collapse margin ratio (ACMR) of the precast buildings representing the seismic vulnerability of the structures approximately equaled to 2.7, and pass the requirements of FEMA P-695.

호텔기업의 CRM 운용성과 측정요인의 분석 방법 (An Analytic Method for CRM Performance's Measurement Factors of Hotel Management)

  • 오상영
    • 한국산학기술학회논문지
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    • 제8권3호
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    • pp.654-659
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    • 2007
  • 본 논문은 호텔기업이 많이 활용하고 있는 CRM의 운용성과를 측정하기 위한 측정 요인에 대한 연구를 하였다. 이를 위해 통계적인 방법인 요인분석(Factor Analysis)과 AHP(Analytic Hierarchy Process)분석 기법을 연계하여 분석하는 방법을 연구하였다. 요인분석은 서로 상관있는 변수들만을 그룹화하고, 상관도가 낮은 변수는 또 다른 그룹으로 묶는 결과를 도출한다. 그러나 요인분석은 요인의 분류 외에는 주요 정보를 제공하지 못한다. 그렇기 때문에 이를 극복하기 위해서 분산분석, 회귀분석 등 다른 통계분석 방법을 시도한다. 그러나 이러한 분석은 요인분석 결과와 연계되는 것이 아니라 독립적인 분석을 하게 되는 것이다. 그렇지만 호텔기업의 CRM 운용성과 분석에서는 요인의 중요도 분석이 중요하다. 따라서 AHP 분석기법을 연계하여 호텔기업의 CRM 운용 성과를 측정하기 위한 요인 분석방법에 대해 고찰하였다.

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중소제조기업에서 기술지향성이 경영성과에 미치는 영향에 관한 연구 (A Study on the Effects of Technology Orientation on the Enterprise Management Performance of Small and Medium-Sized Manufacturer)

  • 여형운;정영배
    • 산업경영시스템학회지
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    • 제37권4호
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    • pp.54-62
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    • 2014
  • This paper is present the Technology Orientation affects to Enterprise Management Performance. In order to carry out this research, we obtained 212 survey sheets and inspected ten assumptions based on the reliability, validity of the questionnaires. The results of regression analysis are summarized as follows; First, the factor of Technology Orientation, research development activity, affects to all factor of Enterprise Management Performance significantly. Second, the factor of Technology Orientation, research development environment, only effect on the technology performance. Third, research development ability is affect to technology performance and new product performance that factor of Enterprise Management Performance. Finally, technology industrialization ability isn't affects to Enterprise Management Performance significantly. Based on the results, we are recommendations for small and medium-sized manufacturing enterprises.

The Impacts of Empowerment on the Teamwork Performance: Evidence from Commercial Banks in Vietnam

  • HA, Van Dung
    • The Journal of Asian Finance, Economics and Business
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    • 제7권4호
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    • pp.267-273
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    • 2020
  • The research examines the impacts of empowering leadership on teamwork performance of the employees in sales departments at commercial banks in Vietnam. Based on the data from the sample survey of 406 employees in sales departments of commercial banks in Vietnam, the paper uses various types of statistical methods and assesses the reliability of scales with Cronbach's Alpha, Confirmatory Factor Analysis as well as Structural Equation Modeling for analysis. The results show that the Empowering Leadership factor has a directly positive impact on Knowledge Sharing and Teamwork Performance, which means when the Empowering Leadership is positive, the Knowledge Sharing and Teamwork Performance will increase. In addition, Empowering Leadership also has an indirect impact on Teamwork Performance through Knowledge Sharing factor, which means when the Empowering Leadership is positive, the Teamwork Performance will increase. Moreover, Knowledge Sharing factor has a directly positive impact on Teamwork Performance, which means when the Knowledge Sharing factor is positive, the Teamwork Performance will increase. The findings suggest that Empowering Leadership has both directly and indirectly positive influence on Teamwork Performance. Moreover, Empowering leadership has a directly positive impact on Knowledge-sharing while Knowledge-sharing has a directly positive impact on Teamwork Performance of sales departments of commercial banks in Vietnam.

용어 가중치부여 기법을 이용한 로치오 분류기의 성능 향상에 관한 연구 (A Study on the Performance Improvement of Rocchio Classifier with Term Weighting Methods)

  • 김판준
    • 정보관리학회지
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    • 제25권1호
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    • pp.211-233
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    • 2008
  • 로치오 알고리즘에 기반한 자동분류의 성능 향상을 위하여 두 개의 실험집단(LISA, Reuters-21578)을 대상으로 여러 가중치부여 기법들을 검토하였다. 먼저, 가중치 산출에 사용되는 요소를 크게 문헌요소(document factor), 문헌집합 요소(document set factor), 범주 요소(category factor)의 세 가지로 구분하여 각 요소별 단일 가중치부석 기법의 분류 성능을 살펴보았고, 다음으로 이들 가중치 요소들 간의 조합 가중치부여 기법에 따른 성능을 알아보았다. 그 결과, 각 요소별로는 범주 요소가 가장 좋은 성능을 보였고, 그 다음이 문헌집합 요소, 그리고 문헌 요소가 가장 낮은 성능을 나타냈다. 가중치 요소 간의 조합에서는 일반적으로 사용되는 문헌 요소와 문헌집합 요소의 조합 가중치(tfidf or ltfidf)와 함께 문헌 요소를 포함하는 조합(tf*cat or ltf*cat) 보다는, 오히려 문헌 요소를 배제하고 문헌 집합 요소를 범주 요소와 결합한 조합 가중치 기법(idf*cat)이 가장 좋은 성능을 보였다. 그러나 실험집단 측면에서 단일 가중치와 조합 가중치를 서로 비교한 결과에 따르면, LISA에서 범주 요소만을 사용한 단일 가중치(cat only)가 가장 좋은 성능을 보인 반면, Reuters-21578에서는 문헌집합 요소와 범주 요소간의 조합 가중치(idf*cat)의 성능이 가장 우수한 것으로 나타났다. 따라서 가중치부여 기법에 대한 실제 적용에서는, 분류 대상이 되는 문헌집단 내 범주들의 특성을 신중하게 고려할 필요가 있다.

지식관리시스템의 지식정보 요인 및 관리요인이 경영성과에 미치는 영향 - 평가와 보상의 조절효과 (A Study on Influence of Knowledge Information Factors and Management Factors of the KMS on Business Performance - Moderating Effect of Evaluation and Compensation)

  • 이승민;이선규
    • 디지털융복합연구
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    • 제16권6호
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    • pp.63-73
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    • 2018
  • 본 연구는 중소 제조 및 서비스업체를 대상으로 하여 KMS의 경영성과에 미치는 영향요인을 지식정보요인과 관리 요인으로 설정하여 이들 요인들이 경영성과에 미치는 영향을 분석하였고, 평가와 보상을 조절변수로 설정하여 평가와 보상이 지식정보요인 및 관리요인과 경영성과 간에 미치는 조절적 효과를 분석하였다. 분석결과, 지식 적합성, 지식정보의 신뢰성, 지식관리프로세스 지원으로 설정된 지식정보 요인은 경영성과에 정의 영향을 미치는 것으로 분석되었고, 관리요인 중에서는 학습의 조직화와 협력 요인은 경영성과에 정의 영향을 미치는 것으로 분석되었다. 평가와 보상이 지식정보요인 및 관리요인과 경영성과 간에 조절적인 역할을 하고 있는지를 검증한 결과에서는 지식정보요인의 지식 적합성, 지식정보의 신뢰성, 지식관리프로세스지원, 관리요인의 지식공유활동, 협력은 경영성과에 조절적인 역할을 하고 있는 것으로 분석되었다.