• 제목/요약/키워드: perception of importance

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패션상품 소비자의 관계혜택지각이 만족에 미치는 영향 (The Influence of Relationship Benefit Perception and Consumer Satisfaction for Fashion Products)

  • 김지연;이은영
    • 대한가정학회지
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    • 제43권8호
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    • pp.83-98
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    • 2005
  • The purpose of this study is to examine consumer's relationship benefit perception for fashion products and to examine the influence of relationship benefit perception on consumer satisfaction based on consumer characteristics. Data for this research were collected by surveying 766 women older than 20 years old in Seoul, Gwangju, and Gyeonggi-do. The following is a summary of the conclusions reached from this research: (1) Relationship benefit perception was divided into five separate areas: informational benefit, emotional benefit, special treatment benefit, economic benefit and social benefit. (2) Relationship benefit perception influenced consumer satisfaction. (3) There was a difference in benefits influenced on consumer satisfaction based on consumer characteristics such as sociability, relationship preference, and price importance.

임상영양서비스에 대한 의료진의 인식 및 요구도 (Doctors' Perception and Needs on Clinical Nutrition Services in Hospitals)

  • 한민혜;이송미;류은순
    • 대한영양사협회학술지
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    • 제18권3호
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    • pp.266-275
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    • 2012
  • The purpose of this study was to evaluate the perception and needs of doctors on clinical nutrition services. A cross-sectional survey design was used. The doctors' perception and needs were assessed by questionnaires that had been specifically designed for the study. The research was conducted from February 14 to March 15, 2011 for 544 doctors at 42 large hospitals (with over 400 beds). Ninety-eight percent of doctors responded that clinical nutrition service was important. The mean scores of importance on clinical nutrition service were 4.45 for 'nutrition screening at admission', 4.50 for 'treatment of malnutrition', and 4.43 for 'nutrition education and counseling'. The mean scores of needs for clinical nutrition service were 4.42 for 'individual nutrition counseling & education' 4.39 for 'nutrition management for malnourished patients' and 'nutrition management for tube fed patients'. The medical specialists showed significantly (P<0.01) higher scores than the residents on the importance and needs for clinical nutrition services. Eighty-five percent of the doctors recognized the necessity of the specialized dietitians classified by diseases. The medical specialists (93.8%) showed significantly (P<0.01) higher recognition of this necessity than the residents (77.7%). The low residents' perceptions of the importance and needs for clinical nutrition services will necessitate clinical nutrition education plans. The departments of clinical nutrition in universities should improve the ability and skills of the clinical dietitians.

대학 교직원의 대학 식당 급식서비스에 대한 만족도 평가 (Assessment of Customer Satisfaction of Foodservice Quality in University Employee Foodservices)

  • 박정숙
    • 한국지역사회생활과학회지
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    • 제11권1호
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    • pp.9-18
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    • 2000
  • The purposed of the study was to assess customer satisfaction concerning foodservice quality characteristics by using developed DINESERV model for university employee foodservices. Specially, it was intended to develop the tool which assesses the differences between customer importance and perceptions of customer with actual foodservice delivery by university employee foodservices. Questionnaires were distributed to 300 un9iversity employees. Total 230 university employees responded with a usable response rate of 67.7%. Statistical data analysis was completed using SAS programs for descriptive analysis and t-test. The results of the study are as follows: 1) Employees´first choice was distance when they select foodserveices. They answered their preference as the first factor when they order menu in the foodservices. The first complain factor concerning university foodservices was the taste of food. 2) Customers did not satisfied with the foodservice quality of university employee foodservices. Importance mean score of service quality was 3.81 out of 5 but percption mean score of service quality was 3.10. Importance mean score of food quality was 4.11 out of 5 but perception mean score of food quality was 2.96. 3) Customers´satisfaction of service quality by dimensions were as following order: assurance > reliability > responsiveness > empathy > tangibles. And customers´satisfaction of food quality by dimensions were as following order: nutrition > food > price > sanitation. There were no significant difference about customer satisfaction between contracted management and self-operated.

병원 의료종사자의 환자안전관리 중요성 인식 측정도구 개발 (Development of a Perception of Importance on Patient Safety Management Scale (PI-PSM)for Hospital Employee)

  • 박미정;김인숙;함영림
    • 한국콘텐츠학회논문지
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    • 제13권5호
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    • pp.332-341
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    • 2013
  • 복잡하고 긴박한 상황이 벌어지고 있는 병원 환경에서 환자에게 안전한 돌봄을 제공하기 위해서는 환자안전관리에 대한 병원 의료종사자들의 관심과 그 중요성에 대한 인식이 전제되어야 한다. 이에 본 연구는 병원에서 근무하는 다양한 의료종사자들을 대상으로 그들이 인식하는 환자안전관리 중요성을 측정하기 위한 도구를 개발하고 타당도와 신뢰도를 검정하고자 시도되었다. 환자안전관리 중요성 인식 측정도구는 기초문항 작성, 내용타당도 검정 및 사전조사의 과정을 통해 21문항이 구성되었다. 그리고 280명의 의료종사자를 대상으로 주성분 분석을 이용한 요인분석과 Cronbach's ${\alpha}$ 계수 산출을 통해 도구의 타당도와 신뢰도를 확인받았다. 전체 도구의 설명력은 60.4%였으며, '환자안전관리에 대한 관심(7문항)', '환자안전관리에 대한 자신감(5문항)', '환자안전관리를 위한 의지(5문항)', 그리고 '환자안전관리에 대한 인지(4문항)'의 4개 요인이 추출되었다. 측정도구 21문항의 신뢰계수는 Cronbach's ${\alpha}$=.86이었으며, 4개 요인의 신뢰계수는 .69-.87의 범위를 나타냈다. 추후 다양한 의료 영역에서 안전한 의료 및 간호 제공을 위해, 본 연구에서 개발되고 타당도와 신뢰도가 입증된 환자안전관리 중요성 인식 측정도구가 유용한 측정 지표로서 활용될 수 있기를 기대해 본다.

부산지역 고등학교 급식서비스에 대한 학생과 급식종사자의 평가 (An The Evaluation of the Perception of Students and Employees for Foodservice Characteristics of in High Schools in the Busan Area)

  • 모성종;서재수;류은순
    • 한국식품조리과학회지
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    • 제21권2호
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    • pp.250-262
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    • 2005
  • The purpose of this study was to evaluate the perception of students' and employees' perception with for their high school foodservicein Busan area. For this purpose, questionnaires were distributed among the 324 students and 93 employees in 12 high schools in the Busan area. The students assessed the importance and performance of school foodservice as 4.00/5.00 and 2.97/5.00., respectively, and T the employees assessed the importance and performance of as 4.07/5.00 and 3.77/5.00, respectively. The importance mean scores of students wereshowed significantly (p<0.01) higher scores in internal environment factor and sanitation factor than those of employees, but the performance mean scores of students wereshowed significantly (p<0.01) lower scores in all the factors than those of employees. The importance grid of students and employees showed that the items of the high with to the low with of consideration of preference in menu, appropriate the meal hours, rapidnessrapidity of service, and prompt dealing with complaints were high scores to the students, but low scores to the employees. The performance grid of students and employees showed that the items of the low with students to the high with employeesfreshness of food ingredients, offering the consistency of consistently good service, rapidnessrapidity of service, prompt dealing with complaints, communication between students and employees, and food cleanliness were low scores to the students, but high scores to the employees of dish. Therefore, it would seem to be desirable that the foodservice manager may be plans the strategies with the involvement of students in the process from planning the menu to proposinge of ideas for improvement.

마산시 초.중 교사의 건강에 대한 관심도와 영양지식, 식생활 습관 및 영양 태도의 상호 관련성 분석 (Analysis of Correlation among Health Consciousness and Nutrition Knowledge, Dietary Habits and Nutrition Attitudes of Elementary and Middle School Teachers in Masan City)

  • 윤현숙;최윤선
    • Journal of Nutrition and Health
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    • 제35권3호
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    • pp.368-379
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    • 2002
  • This study investigated the correlations among the health consciousness, nutrition knowledge, dietary habits and nutrition attitudes of school teachers. The subjects of this study were 75 male and 152 female leachers in elementary and middle schools in Masan city. The survey was conducted by using a questionnaire. Even though the average body mass index (BMI) and the obesity index were normal in both male and female subjects, 33.3% of the male subjects were overweight/obese, while 18.5% of the female subjects were underweight, according to the obesity index. The food components of most concern during mealtime were (in order of importance) salt, MSG and cholesterol by male subjects, and salt, fat and MSG by female subjects. The subjects considered self-relaxation as the most important factor in maintaining optimal health status, followed by resting, bathing or use ova sauna, moderation in diet, exercise, decreasing alcohol intake, and no smoking. Newspapers/magazines and TV/radio were the primary sources of nutrition and health information of the subjects. As the degree of health consciousness increased, scores of the dietary habits and nutrition attitudes increased. Nutrition knowledge scores and nutrition altitudes scores increased with subjects'increased level of perception of the importance of acquiring nutrition knowledge and nutrition information. There was a highly significant correlation between the degree of health consciousness and dietary habit score (${\gamma}$ : 0.3, p<0.001). The degree of health consciousness was also significantly correlated (${\gamma}$=0.6, p<0.001) with nutrition attitudes scores. But the correlation between the degree of health consciousness and nutrition knowledge was not statistically significant. The degree of the perception of the importance of nutrition knowledge showed a positive correlation with nutrition attitude (${\gamma}$:0.4, p<0.001) and dietary habit (${\gamma}$:0.3, p<0.001). The degree of perception about the importance of nutrition knowledge and nutrition information was positively correlated with nutrition knowledge (${\gamma}$:0.2, p<0.001) and nutrition attitudes (${\gamma}$:0.3, p<0.001).

AHP 분석을 이용한 사물주소 부여대상의 상대적 중요도에 대한 전문가와 일반인의 인식 비교분석 (Public and Experts Perception Analysis about Relative Importance of Address of Things Using AHP)

  • 조수지;배성훈;김민관;이기광
    • 산업경영시스템학회지
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    • 제44권1호
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    • pp.71-78
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    • 2021
  • Recently the meaning of the road name address is expended as an information through the revision of the Road Name Address Act. As this revision, the address of things (AoT) become more important indicating the possibility for the expansion to the related business. However, recent study about AoT does not concern how the current priority system works from the first research. In this study, we analyze perception about addressable object between AoT experts and public using AHP analysis. We structured the importance of addressable objects as two categories; urgency and value creation. The necessity in emergency or daily, accessibility and welfare conform the urgency index. Meanwhile, public value creation in public domain or profitability in the business area and economics conform value creation index. We conducted survey for total of 89 of experts and public. The results of this study indicate the relative importance of AoT measured by experts and public. Generally, public tend to concern more about accessibility conforming the urgency index than experts. Moreover, the public WiFi and the sports complex scored the high priority among the remain addressable objects, in respect of the urgency and the value creation. This result could be implemented for the activation of the smart city industry base on the geospatial information including AoT.

임상영양서비스에 대한 환자의 인식 조사 (Patient Perceptions of Clinical Nutrition Service)

  • 최기보;이송미;류은순
    • 대한영양사협회학술지
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    • 제18권1호
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    • pp.59-71
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    • 2012
  • The purpose of this study was to evaluate the patient perception of clinical nutrition service. The research was performed by using questionnaires and conducted from February 14 to March 15 at 42 hospitals (over 400 beds). 41.7% of patients experienced nutritional education and counseling. The mean score of the patients' perception on clinical nutritional service was 4.62/5.00 for "nutrition care is important for treatment of the disease", 4.49/5.00 for "diet therapy is necessary for treatment of the disease", 4.16/5.00 for "nutritional counseling call-centers are necessary", 4.13/5.00 for "nutritional consultation fee is required to apply insurance benefits", 4.12/5.00 for "one-to-one nutrition system is necessary", and 3.56/5.00 for "nutrition services I am willing to pay". The patients who had no past experience in nutritional education and counseling showed significantly higher scores for "nutrition care is important for treatment of the disease", "one-to-one nutritional care system is necessary", and "nutritional counseling call-centers are necessary" (P<0.05). The mean scores for the importance (4.26/5.00) and performance (3.88/5.00) of nutrition counseling service were significantly different (P<0.01). "Nutritional counseling is available whenever I want" had the highest gap score between performance and importance among nutrition counseling service items. The importance and performance grid showed that highly important items had high performance (doing great area) and less important items have low performance (low priority).

간호·간병통합서비스의 간호업무 인식, 수행도, 중요도에 대한 조사연구 (The Survey of Perception, Performance and Importance in Nursing Practice of Comprehensive Nursing Care Service)

  • 이수정
    • 한국융합학회논문지
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    • 제8권4호
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    • pp.247-253
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    • 2017
  • 2016년부터 전국적으로 확대되고 있는 간호 간병통합서비스 인식과 제공되는 간호업무에 대한 수행도와 중요도를 파악하고자하는 서술적 조사 연구이다. 연구대상자는 임상실습을 경험한 간호학생과 간호사들이며, 간호 간병통합서비스에 대한 인식과 114개 업무분류, 235문항으로 구성되어있는 구조화된 설문지를 이용하였다. 연구 결과로 연구대상자의 간호 간병통합서비스에 대한 인식정도는 '알고 있다'가 가장 높았고, 간호 간병통합서비스 도입 시 간호의 질과 업무의 양과 간호사 책임정도는 증가하는 것으로 나타났으며, 수행도는 '환자 간호 관리 및 정보관리', '투약 및 수혈' 등의 순이었으며, 중요도는 '투약 및 수혈'이 가장 높았다. 본 연구를 통해 간호 간병통합서비스사업의 확대 실시의 필요성은 인식하고 있으나, 간호업무의 양적 확대와 책임에 대한 부담을 높게 인식하고 있으며, 직접 간호시간의 확대가 예상되므로 앞으로 간호 간병통합서비스의 효과적인 간호업무 관리에 대한 논의가 필요할 것이다.