• Korea Journal of Hospital Management
• /
• v.14 no.3
• /
• pp.83-103
• /
• 2009

The main objective of this study is to investigate the influence of physician's communication styles and quality, and physician-patient relationship on patient satisfaction for improving physician's communication which is one of factors determining service quality in health care services, and providing the suggestion for building the positive physician-patient relationship. Data were collected from 341 inpatients in 13 general hospitals and university hospitals located in Busan Metropolitan City and Kyeongsang-do area using structured self-administered questionnaires. Major results of the empirical analysis are as follows; First, mutual-opened-cooperative physician-patient relationship, patient's communication receptive attitude, patient-oriented physician's communication style, and quality were significantly varied by respondents' characteristics such as age, consensual, job, and income. Second, empathy, patient's communication receptive attitude, physician-patient relationship, and patient satisfaction were significantly varied by respondents' medical-related conditions. Third, there was a significant correlation between active communication receptive attitude of patient and mutual-opened-cooperative physician-patient relationship. Fourth, patient-oriented physician's communication style and physician-patient relationship were found to have positive influence on total communication quality and effectiveness and empathy facet of communication quality both. Finally, patient-oriented physician's communication style, empathy, active communication receptive attitude of patient, and mutual-opened-cooperative physician-patient relationship were found to have positive influence on patient satisfaction. This research findings suggest that putting emphasis on effective physician's communication and enhancing positive physician-patient relationship are crucial for marketing activities and customer satisfaction management in health care settings.

• Journal of muscle and joint health
• /
• v.24 no.2
• /
• pp.140-149
• /
• 2017

Purpose: This study aimed to explore the influences of sense of ethics and attitude toward patient safety in confidence in patient safety in nursing students. Methods: This descriptive study was conducted with 198 students who had clinical practices in two nursing schools. Sense of ethics, attitude and confidence about patient safety were measured by a questionnaire. Data were analyzed with SPSS/WIN 19.0 using descriptive statistics, t-test, ANOVA, Pearson's correlation coefficient, and multiple regression analysis. Results: There were significant differences in satisfaction with nursing major by grade. There were significant positive correlations among sense of ethics, attitude toward patient safety, confidence in patient safety, view on patient's safety, and satisfaction with nursing major. Confidence in patient safety was associated with sense of ethics, attitude toward patient safety, and view on patient's safety, with 37.6% of the variance. Conclusion: The findings suggest that we need to develop curriculums for undergraduate students to improve their sense of ethics and patient safety. Further research is needed to examine educational needs on patient safety in nursing students.

• Journal of the Korean Applied Science and Technology
• /
• v.38 no.6
• /
• pp.1587-1595
• /
• 2021

The purpose of this study was to investigate the patient safety motivation, patient safety management attitude, and patient safety management behavior and to identify the factors affecting patient safety management behavior of targeted new nurses. Subjects were 127 nurses and data were collected by questionnaires from September 11 to September 30, 2020. Data were analyzed using t-test, ANOVA, Scheffe's test, Pearson correlation coefficients and multiple regression analysis. Patient safety motivation was positive correlated with patient safety management attitude, and patient safety management behavior. Patient safety management attitude was positive correlated with patient safety management behavior. Patient safety motivation, patient safety management attitude and safety education experience were main factors that affect safety management behavior. These results suggest to develop educational program and application that include patient safety motivation, patient safety management attitude in order to improve patient safety management behavior of new nurses.

• The Korean Journal of Health Service Management
• /
• v.6 no.3
• /
• pp.209-218
• /
• 2012

The purpose of this study was to provide the effective pain management care for post operative patients through understanding patient's knowledge and attitude about pain-management. The data was collected by distributing structured questionnaires to 200 inpatients in 2 secondary hospitals located in Ulsan, beginning June 28, 2010 to August 11, 2010, and analyzed by t-test, ANOVA, Pearson correlation coefficient. The level of Knowledge about pain management postperations was $6.44{\pm}2.03$. The level of attitude about pain management postperations was $6.92{\pm}1.78$. The significant differences were founded within the inpatient's knowledge about pain management according to the inpatient's demographic data:Age(F=5.55, p=.01), Marital status(t=-2.17, p=.03). The significant differences were founded within the inpatient's attitude about pain management according to the inpatient's demographic data:Job(F=3.45, p=.03). Developing educational material and guidebooks is needed to form more positive about pain-control after operations. This study researched only inpatient's knowledge and attitude about pain-management, but researching nurses, doctors, inpatients and family member's knowledge and attitude should be included in following studies.

• Journal of Home Health Care Nursing
• /
• v.28 no.3
• /
• pp.285-294
• /
• 2021

Purpose: The study examined the effects of knowledge, attitude, and confidence on the education needs of nursing students with respect to patient safety management. The participants were 119 students from nursing college. Data were analyzed using descriptive statistics, t-test, analysis of variance(ANOVA), Pearson's correlation coefficient, and multiple regression analysis with the SPSS program. Results: The student's educational needs with respect to patient safety management differed significantly by experience of patient safety accidents (p=.026) and experience of reporting medical errors (p<.001). Additionally, the educational needs with respect to patient safety management were found to have statistically significant positive relationships with both attitude (r=.39) and confidence (r=.37). Further, a total of 23% of the education needs with regard to patient safety management were explained by attitude and confidence. Conclusion: These results can be used to develop nursing students' education programs to enhance patient safety management competence be emphasizing the experience of patient safety accidents and reporting medical errors as well as improving the attitude and confidence of the students.

• Journal of Digital Convergence
• /
• v.15 no.11
• /
• pp.317-327
• /
• 2017

This study examined convergence effects of nursing professionalism and critical thinking disposition on patient safety attitude of nursing students. The subjects were 172 senior nursing students in S city. The data were collected from May 15 to May 25, 2017. The data collected were analyzed using SPSS Statistics version 23.0. Nursing students showed 3.76, moderate level in patient safety attitude. Nursing professionalism and critical thinking disposition were positively correlated with patient safety attitude. The variables that have significant influence on the patient safety attitude were 'recommendation' among motivation of admission, academic score, satisfaction with nursing major and nursing professionalism. These factors explained 17.8% of variance. In conclusion, to improve the patient safety attitude of nursing students, it is necessary to systematic management for developing motivation of admission, academic score, satisfaction with nursing major and nursing professionalism.

• Journal of dental hygiene science
• /
• v.18 no.5
• /
• pp.288-295
• /
• 2018

The purpose of this study was to investigate the attitudes and performing confidence, and factors influencing patient safety of dental hygiene students. The questionnaire contained items on the subjects' general characteristics, attitudes, and performing confidence in relation to patient safety. The self-reported questionnaire was administered to 287 dental hygiene students in Gwangju and Jeonnam, Korea from September to November 2017. We performed an independent t-test, one-way ANOVA analysis, Pearson's correlation coefficient, and multiple regression analysis using IBM SPSS ver. 21.0 software. As a result of differences in attitude, and performing confidence according to the general characteristics, attitude toward patient safety scored 3.48 out of 5 points, and was more positive in students from 4-year colleges, with high major satisfaction, and in students who answered that they needed patient safety education. Performing confidence for patient safety scored 3.57 out of 5 points, and was statistically significantly higher in 4-year college students, with higher major satisfaction, amongst those with experience in patient safety education, and when patient safety education was needed before clinical practice or employment. There were positive correlations between attitude and performing confidence for patient safety. As a result of analyzing the factors influencing attitude and performing confidence for patient safety, attitudes were higher with higher performing confidence and performing confidence had the highest satisfaction rate of the major and patient safety education experience. Therefore, it is necessary to provide systematic education at universities reflecting the characteristics of dental medical institutions, as well as developing various education contents and education methods.

• The Journal of Korean Academic Society of Nursing Education
• /
• v.24 no.4
• /
• pp.358-366
• /
• 2018

Purpose: This purpose of this study was to identify the level of knowledge and attitude of patient safety and patient safety management activity (PSMA) and identify influencing factors of PSMA in nursing students. Methods: The participants were 210 fourth-year nursing students in C and G city. Data were collected with structured questionnaires from October 10 to November 10, 2017. Descriptive statistics, t-test, one way ANOVA, Pearson's correlation and multiple regression with SPSS 21.0 were used. Results: As a result, the level of knowledge of patient safety was 9.05, attitude of patient safety was 4.07, and PSMA was 4.22. The factors influencing PSMA were knowledge and attitude of patient safety. The regression model explained 77% of PSMA. Conclusion: Based on the results of this study, it is suggested that a systematic education program considering factors influencing the patient safety management activities of nursing students be developed.

• Journal of the Korean Applied Science and Technology
• /
• v.38 no.1
• /
• pp.88-98
• /
• 2021

This study was conducted to identify the factors affecting the self-confidence in performing patient safety management in nursing students. As a result of the analysis, 7.0 points in knowledge of patient safety management, 3.86 points in attitude of patient safety management, 3.47 points in clinical decision making ability, and 4.15 points in self-confidence in performing patient safety management. Self-confidence in performing patient safety management was positively correlated with knowledge of patient safety management(r=.216, p<.01) and attitude of patient safety management(r=.375, p<.01), clinical decision making ability(r=.467, p<.01). The self-confidence in performing patient safety management was influenced by clinical decision making ability(β=.409, p<.001) and attitude of patient safety management(β=.198, p=.011), explanatory power was 26.3%.

• Journal of Korean Academy of Fundamentals of Nursing
• /
• v.25 no.1
• /
• pp.68-77
• /
• 2018

Purpose: The aim of this study was to establish a hypothetical model on silence regarding patient safety and to verify the model's goodness of fit and hypotheses. Methods: The participants in this study were 330 registered nurses working in tertiary hospitals with over 300 beds. Data were collected between July 1, and August 30, 2017, from nurses who agreed to participate. A covariance structure analysis was performed. Results: The model of fit index was $x^2=59.54$, normed $x^2=2.29$, GFI=.97, AGFI=.93, SRMR=.05, NFI=.99, CFI=.95 and RMSEA=.05. The organizational culture had an influence on patient safety motivation (${\beta}=.26$, p=.003) and attitude (${\beta}=.43$, p<.001). RN-MD collaboration had an influence on patient safety motivation (${\beta}=.33$, p<.001), attitude (${\beta}=.35$, p<.001), and patient safety silence (${\beta}=-.17$, p=.026). Supervisory trust had an influence on patient safety motivation (${\beta}=.26$, p<.001), attitude (${\beta}=.12$, p=.036), and patient safety silence (${\beta}=-.23$, p=.002). Patient safety motivation had an influence on patient safety silence (${\beta}=-.33$, p=.006). The model of patient safety silence explained 36.0% of the variances. Conclusion: This study is meaningful in that it provides basic data for nursing education and program development for rejecting patient safety silence.