• Title/Summary/Keyword: parents' satisfaction

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Parent Satisfaction with Inpatient Hospital Services in Children's Hospitals (아동전문병원 입원환아 부모의 병원서비스 만족도)

  • Jeong Yong Sun;Kim Jin-Sun
    • Child Health Nursing Research
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    • v.11 no.3
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    • pp.273-281
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    • 2005
  • Purposes: The purposes of this study were to evaluate parent satisfaction with inpatient hospital services in children's hospitals and to identify variables related to parent satisfaction. Method: A descriptive correlation study was conducted. Parents of 165 children who were inpatients in two children's hospitals participated in the study. Data were collected using structured questionnaire at the time of discharge. For statistical analysis, t-test, ANOVA, and Pearson correlation analysis were used. Results: The highest parent satisfaction domain was nursing service, and the lowest parent satisfaction domain was hospital service and accommodations. Parents were less likely to be satisfied with hospital facilities, equipment, noise and cleaning and less likely to be satisfied with the lack of information they received and with the lack of communication with health care professionals. Parents with longer length of stay and with older children reported higher satisfaction than their counterparts. Moreover, parent satisfaction was related to their intention to revisit and related to intention to recommend this surveyed hospital over others. Conclusions: Efforts to improve parent satisfaction in children's hospital service and accommodation are needed to improve the quality of health care. Communication by health care professionals with parents and a partnership between parents and health care professionals are necessary to improve quality of care.

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A Study on the Level of Satisfaction and Awareness Regarding the Importance of outdoor and Indoor Environments in Child Care Centers - On the Basis of Different Viewpoints from the Parents and the Teachers - (보육시설 실내.외 환경에 대한 만족도와 중요성의 인식정도 - 학부모, 보육교사의 차이를 중심으로 -)

  • 고경필
    • Journal of the Korean Home Economics Association
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    • v.41 no.2
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    • pp.141-153
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    • 2003
  • The purpose of this study was to analyze and determine the level of the satisfaction and awareness of facilities in child care centers among teachers and parents. Special attention was given to both the indoor and outdoor environments from the viewpoints of both parents and teachers. The subject of this research focused on parents who leave their children at child care centers, and teachers who work for the center. The data was compiled by performing both T-tests and paired T-test. The information was processed by a program called SPSS WIN 10.0. The results were as follows ; 1. (a) With regard to the satisfaction of the external and internal facilities : It was determined that both the play rooms and the wall-pattern arrangements were satisfactory to both the parents and the teachers. (b) Regarding the awareness of the importance of facilities, while the parents focused more on the play rooms and the external environments, the teachers placed more importance on the bathrooms and the play rooms. 2. In the paired T-test that determined whether their individual opinions were different in terms of the satisfaction and awareness of facilities, it was interesting to see that both the parents and the teachers showed significant differences in their opinions and priorities about the porches, the play rooms, the bathrooms and the wall-pattern arrangements. In general, their awareness was much higher than the satisfaction with these facilities. 3. In the T-test that determined whether there were any tendencies in the satisfaction and awareness respectively in the two groups, the satisfaction rate was higher among the parents than the teachers. In terms of the awareness of the importance of the facilities, the teachers rated the bathrooms and the wall-pattern arrangements as a priority.

Identifying the Quality Attributes Affecting Customer Satisfaction of School Foodservice by City and Province: Students, Parents, and Faculty (대상에 따른 시도별 학교급식 만족도에 영향을 미치는 급식 품질 속성의 규명)

  • Yang, Il-Sun;Park, Moon-Kyung
    • Journal of the Korean Dietetic Association
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    • v.14 no.3
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    • pp.302-318
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    • 2008
  • This study had the following four objectives: a) to measure the quality attributes of school foodservice based on responses of students, parents, and faculty members, b) to compare the quality attributes by city and province, c) to analyze the overall satisfaction of the respondents, and d) to identify the effects of the quality attributes on overall satisfaction by city and province. Questionnaires were distributed to 5,560 students, 1,920 parents, and 1,920 faculty members, and were collected using on/off-line mail (collection rate: 100%). The data were analyzed using SPSS for descriptive analysis, one-way ANOVA, and multiple linear regression analysis. From the quality attributes analysis, 'providing information on foodservice' was perceived as being performed well by the students (78.8), parents (76.0), and faculty (87.7). However, 'pleasant foodservice environment' was given low scores by the students (62.4), and 'entertains suggestions offered to foodservice' was perceived as low by 66.1% of the parents and 74.9% of the faculty. Upon comparing the quality attributes by city and province, the majority of scores by students and parents in Busan were significantly higher than those of students and parents in others geographical areas. The overall satisfaction levels (scores) were as follows: 66.4 for students, 70.0 for parents and, 76.8 for faculty. Finally, in the regression results, which showed the effects of the quality attributes on overall satisfaction by city and province, improvements of 'food taste', 'kindness offered by employees', and 'menu variety' would increase satisfaction in most cities and provinces. However, other identified attributes were significantly different among the 16 cities and provinces that were examined. Therefore, these regions will need to make different efforts to improve customer satisfaction for school foodservice.

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Longitudinal Relationship between Children's Life Satisfaction and Parents' Life Satisfaction: Using Autoregressive Cross-lagged Model (부모 삶의 만족도와 아동 삶의 만족도의 종단적 관계 : 자기회귀교차지연 모형을 이용하여)

  • Kim, Yong Hoi;Han, Chang-Keun
    • Korean Journal of Social Welfare Studies
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    • v.48 no.3
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    • pp.29-55
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    • 2017
  • This study aims to examine how children's life satisfaction is interrelated with parents' life satisfaction longitudinally. Autoregressive cross-lagged model was employed to analyze the interrelationship between children's and parents' life satisfaction. This study used 6 waves (Elementary school 4th year to Middle school 3rd year) from the Korean Children and Youth Panel Study (KCYPS). The sample size was 1,963 families with child and parent. Key findings are as follows: First, children's and parents' life satisfaction, respectively, was found to influence each other during the study period. Second, parents' life satisfaction were found to have positive and significant cross-lagged impacts on children's life satisfaction. Third, similarly, children's life satisfaction was positively related to parents' life satisfaction longitudinally. The findings suggest that children's and parents' life satisfaction are interrelated in an autoregressive cross-lagged model. This study concludes with implications for enhancing children's and parents' life satisfaction.

A study on the psychological traits, family dynamics and family resource satisfaction of parent and their adolescent children. (부모와 청소년 자녀의 심리적 특성.가족역동성 및 가족자원만족도 -안성지역 중.고등학생과 부모를 중심으로-)

  • 이명숙;이미선;이정우
    • Journal of Family Resource Management and Policy Review
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    • v.7 no.1
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    • pp.61-76
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    • 2003
  • Data for this study were collected from 293 cases including the middle school students and their parents(151), the high school students and their parents(142). The major findings of this study were as follows: First, the level of inner control and self identity of parents is higher than that of the adolescents. Second, the level of family cohesion and adaptability of parents is higher than that of the adolescents. Third, on the satisfaction with family resource, there is no significant difference between adolescents and their parents. Finally, influential variables on satisfaction with family resources of adolescent and their parents are self identity and family cohesion.

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The Selection Factors and the Satisfaction Degree of Parents on Early Childhood Education Institutions (부모의 유아교육기관 유형별 선택요인 및 만족도)

  • Kim, Youn-Hee;Park, Ung-Im
    • Journal of the Korean Home Economics Association
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    • v.44 no.8
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    • pp.89-99
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    • 2006
  • The purpose of this study was to examine parents' selection factors and satisfaction degree in selecting an early childhood education institute according to various types of early childhood education institutes. The subjects were 650 parents of early childhood education institutes from Andong city. The result of the study can be summarized as follows. The parents' consideration degrees in the selection factors were different according to the types of early childhood education institutes. The parents' satisfaction degree on the early childhood education institutes was also different according to the types of early childhood education institutes. This result might be helpful in determining future directions for the improvement of the qualitative growth of early childhood education reflecting the demands and characteristics of parents.

The effects of transition to adulthood on parental marital satisfaction and relationship satisfaction with children (자녀의 성인기이행이 부모의 결혼만족도 및 자녀관계만족도에 미치는 영향)

  • Yoo, Sujin;Choi, Heejeong
    • Journal of Family Relations
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    • v.21 no.3
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    • pp.73-93
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    • 2016
  • Objective: The purpose of the present study was to examine how children's transition to adulthood might be related to their parents' marital satisfaction and relationship satisfaction with children. Specifically, we investigated if the numbers of children who (1) graduated from 4-year college, (2) were employed, (3) were married, (4) moved out of parental homes and lived independently, and (5) had at least one child might be associated with better marital satisfaction and higher relationship satisfaction with children among midlife and older parents. We also evaluated if the associations might differ by gender of the children (sons vs. daughters) as well as by their gender and birth order (first-born son, later-born son, first-born daughter, later-born daughter). Method: The analytic sample was drawn from the 2006 Korean Longitudinal Study of Ageing. The sample consisted of 1,905 parents whose children were aged between 25 and 35. For analysis, regression models with robust standard errors were estimated using Stata. Results: Results suggest that sons' (especially first-born sons') transition to adulthood exerted more consistent impacts on parents. More specifically, first-born sons' completion of higher education, marriage, and independent living arrangement were associated with either higher levels of parental marital satisfaction or relationship satisfaction with children. With regard to later-born sons, their completion of college education was linked to higher levels of parental marital satisfaction and relationship satisfaction with children. Conclusion: Korean parents appear to place greater importance on first-born sons' successful transition to adulthood compared to those of other children. Overall, however, transition to adulthood may have limited influence on Korean parents.

The Effects of Family Relationship of Women Immigrants on Satisfaction with life (여성 결혼이민자의 가족관계가 삶의 만족에 미치는 영향)

  • Lee, Chang-Seek
    • Journal of Agricultural Extension & Community Development
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    • v.17 no.4
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    • pp.717-742
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    • 2010
  • This study was done to investigate the effects of family relationship on satisfaction with life in women immigrants. The participants were 346 women immigrants in S city, Chungnam province. The data were collected through self-reported questionnaires which were constructed to include such scales as satisfaction with life and family relationship. First, satisfaction with family relationship ranked in order of couple, parents-in-law, and brothers-in-law and sisters-in-law. Second, as the women immigrants were younger, and their wedding time was shorter, satisfaction with couple was higher. Third, when women immigrants were between 20 and 30 years old in age, and between 2006 and 2010 in wedding year, satisfaction with parents-in-law were higher. Fourth, when women immigrants were between 20 and 30 years old in age, and 2006 and 2010 in wedding year, satisfaction with brothers-in-law and sisters-in-law were higher. Fifth, satisfaction with life was higher for women immigrants with younger age, lower educational level, and shorter residence and wedding time. Sixth, curve term more accounted for relationship between satisfaction with parents-in-law and life. Seventh, significant predictors influencing satisfaction with life were satisfaction with couple, and brothers-in-law and sisters-in-law.

The Investigation of Protective Factors and Risk Factors in Elementary Students' Life Satisfaction Using Data Mining (Data Mining을 이용한 초등학생의 삶의 만족도에 대한 보호요인 및 위험요인 탐색)

  • Lee, Ju-Rhee
    • Korean Journal of Child Studies
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    • v.30 no.1
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    • pp.11-25
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    • 2009
  • This study aimed to investigate protective factors and risk factors in elementary students' life satisfaction. Participants were 2844 (1524 boys, 1320 girls) children who grades were 4th, 5th, 6th in KYPS (Korea Youth Panel Survey). Data mining decision tree model was performed with sex, appearance, delinquency, family income, attachment to parents, parental monitoring, attachment to teachers, academic achievement, peer delinquency, and attachments to peer. The results revealed that : (1) For 4th graders, academic achievement, attachment to parents, and appearance were significant predictors for life satisfaction. (2) For 5th graders, attachment to parents, academic achievement, parental monitoring and appearance were significant predictors for life satisfaction. (3) For 6th graders, attachment to parents, appearance, parental monitoring and delinquency were significant predictors for life satisfaction. Protective factors and risk factors were changed according to interactions between significant independent variables. These results suggest that children's diverse conditions should be considered individually in programs for children's life satisfaction.

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Perception of Free School Foodservice in Middle School Students' Parents in Chungnam (충남 일부지역 중학교 학부모의 무상급식에 대한 인식)

  • Kim, Yu-Rin;Choi, Mi-Kyeong
    • Journal of the Korean Dietetic Association
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    • v.20 no.4
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    • pp.247-256
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    • 2014
  • This study compared the perception, necessity, and satisfaction of free school foodservice among parents of students with and without access to free school foodservice. The sample included parents of students with access to free school foodservice (FSF group, 250 parents) or paid school foodservice (PSF group, 250 parents) in Taean, Chungnam. With regard to perception of school foodservice, 30% of PSF parents responded that it is a necessary part of school education, whereas 52% of FSF parents considered it as a part of national welfare service; this difference was significant (P<0.001). In terms of positive remarks, most parents in the PSF group highlighted convenience whereas the FSF group answered that their children were penalized; this difference was significant (P<0.001). In addition, 94% of PSF parents and 96.8% of FSF parents indicated that school foodservice is necessary. In terms of the perception of the free school foodservice, more FSF parents (96.4%) than PSF parents (84.4%) answered that they knew free school foodservice well; this difference was significant (P<0.001). With regard to target recipients of the free school foodservice, most parents in the PSF group said that needy students should be selected, whereas the FSF group said that all students should be eligible; this difference was significant (P<0.001). Acceptance of free school foodservice in the FSF group (34.4%) was significantly higher than that in the PSF group (23.2%). Satisfaction with free school foodservice was 3.5 points in the FSF group, which was significantly higher than the 2.9 points in the PSF group (P<0.001). In summary, parents of students with access to free school foodservice showed more positive perception and higher satisfaction than parents of students with paid school foodservice. This study recommends that parents' suggestions be considered and further perception and responses on free school foodservice be investigated.