• 제목/요약/키워드: organizational performance

검색결과 2,010건 처리시간 0.03초

Outcome and Antecedent of Organizational Effectiveness: Moderation Effect of Strategy

  • KIM, Boine
    • 동아시아경상학회지
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    • 제10권2호
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    • pp.1-17
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    • 2022
  • Purpose - This exploratory study analyzes the performance of the business from the HRM point of view. Analyzed the influence of HRM and organization effectiveness on business performance. Also moderating effect of the strategy is analyzed. Research design, data, and methodology - Two outcome variables are measured, non-financial performance and financial performance. Two organizational effectiveness variables are measured, job satisfaction and organizational commitment. And two HRM areas are measured, HRM practice and organizational culture. Finally, two strategies are measured as moderators, market strategy and product/service strategy. This study analyzed employees of 554 from the 7th HCCP. This study used SEM and MCFA. Result - The results of turnover intention, growth rate, and profit rate verified the influence of HRM and organizational effectiveness. Overall results showed a contrary effect of education & training system implement and participation on job satisfaction and organizational commitment. Among organizational culture, innovation and relation positively affect job satisfaction and organizational commitment. However, antecedents influencing turnover intention, growth rate, and profit rate bear no resemblance. And the MCFA result shows that strategy's group differentiation analysis is meaningful in turnover intention not in financial performance. Conclusion - Based on this study result, management suggestions for turnover intention, growth rate, profit rate, and organizational effectiveness are made. Especially, due to the company's strategy.

조직의 공정성, 조직문화 개선 그리고 서비스 접점이 병원 경영성과에 미치는 영향 (The Effect of Organizational Fairness, Organizational Culture Improvement, and Service Encounter on Hospital Management Performance)

  • 정용주
    • 한국병원경영학회지
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    • 제24권2호
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    • pp.23-37
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    • 2019
  • The purpose of this study was to investigate the effect of fairness, culture, and service points on organizational management to maximize the ability of organizational members. The subjects of the survey were selected from major hospitals, small and medium hospitals. A total of 500 questionnaires were distributed, but 404 (80.8%) were used for the final analysis. The SPSS WIN 20 program was used to analyze the collected data. The following conclusions were obtained. First, in this study, organizational fairness did not show any general difference, and fairness was obtained with relatively high scores. In terms of improving organizational culture, size of hospital there is a statistically significant difference. the larger the organization, the more the organizational culture needs to be improved. Organizational fairness were significant differences in service encounter points and size of hospital. Second, the correlation between fairness, organizational culture improvement, service contact point and management performance showed a very positive correlation. Third, fairness has no effect on business performance. However, in this study, organizational culture improvement and service contact points are statistically significant and positive (+) influence on dependent variable management performance. Therefore, in order to improve the organizational culture of the hospital, it is necessary for the CEO to the vision, core, to discuss and make a reasonable plan. In order to actively cope with rapidly changing hospital environment, it will be necessary to positively support the of new medical market and the increase of market share.

영업사원의 직무만족, 조직몰입, 성취욕구가 영업성과에 미치는 영향에 관한 연구 (The Effects of Sales Performance on Salesperson's Job Satisfaction, Organizational Commitment and Need for Achievement)

  • 구자원
    • 경영과정보연구
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    • 제37권1호
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    • pp.1-18
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    • 2018
  • 본 연구는 국내 영업사원 375명을 대상으로 직무만족, 조직몰입, 성취욕구가 영업사원의 영업성과에 미치는 영향을 실증 분석 하였다. 또한 각 요인 간 직접효과를 포함해 조직몰입과 성취욕구의 매개효과를 분석하였다. 분석결과 영업사원의 직무만족은 조직몰입과 영업성과에 유의미한 정(+)의 영향을 갖는 것으로 나타났으며, 조직몰입은 성취욕구에 유의미한 영향을 갖는 것으로 분석되었다. 하지만 조직몰입은 영업성과에 유의미한 영향을 미치지 않았다. 성취욕구는 영업성과에 유의미한 정(+)의 영향을 보였으며, 조직몰입 및 영업성과를 매개하는 것으로 분석되었다. 조직몰입은 직무만족과 영업성과에 대해 매개효과를 보이지 않았으며, 직무만족과 성취욕구에 대해 매개효과를 갖는 것으로 분석되었다. 본 연구에서 제시한 시사점은 첫째, 본 연구에서는 기존의 연구결과에서 검증된 내용을 포함해 직무만족, 조직몰입, 성취욕구 및 영업성과에 대한 통합적이고, 세부적인 분석을 수행했다는 것이다. 둘째, 이를 통해 영업사원의 직무만족 및 성취욕구가 영업성과에 중요한 요인임을 밝혔으며, 단순한 조직 몰입 보다는 영업현장에서 영업사원의 직무에 대한 만족 및 성취욕구가 함께 병행되어야 함을 실증연구 결과를 통해 제시하였다. 셋째, 기존의 연구에서 성취욕구는 조직몰입의 선행변수로 작용하여 높은 성취욕구는 조직의 몰입을 높인다는 연구결과가 존재한다. 본 연구는 이와 같은 연구결과에 더해 조직몰입 또한 성취욕구의 선행변수로 작용하여 높은 조직몰입은 성취욕구를 높인다는 것을 실증하였다. 종합해보면, 성취욕구와 조직몰입은 상호 영향력을 갖는 요인으로 영업사원의 성과에 유의미한 영향을 갖는다.

품질경영활동, 조직학습, 기업성과의 관계: 제조기업을 중심으로 (Relationship among Quality Management Activities, Organizational Learning and Firm Performance: with a Focus on Manufacturing Corporations)

  • 김영섭;나상균
    • 대한안전경영과학회지
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    • 제14권2호
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    • pp.193-204
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    • 2012
  • This paper deals with an empirical analysis of the structural relationship among the factors such as quality management activities, organizational learning and firm performance of manufacturing corporations. The findings of the analysis are expected to make lots of contribution to manufacturing corporations establishing strategies for quality management activities and organizational learning. From the analysis, following conclusions and suggestions could be drawn: First, an analysis of the relationship between quality management activities and organizational learning showed that most activities of quality management turned out to exercise great influence upon the factors of organizational learning. This means that the activities of quality management will prompt the members of an organization to actively engage in learning activities individually, by team and organizationally, motivating them to spread such activities across the whole organization, leading ultimately to fundamental renovation of the very organization. Second, from an analysis of the relationship between organizational learning and firm performance, that is, financial and non-financial performances of a company, it was found that most factors of organizational learning have tremendous impact upon financial and non-financial performances of the company. Such result implies that decision and management of the things to be performed in the process of organizational performances are essential to determining firm performance because firm performance depend largely on the outcomes of organizational learning.

조직사회화에 대한 개념분석 (Concept Analysis of Organizational Socialization)

  • 김문실;최순옥
    • 간호행정학회지
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    • 제9권1호
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    • pp.19-30
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    • 2003
  • Purpose : The concept of organizational socialization has been regarded as an abstract concept of organizational learning process and it has been used as strategy for the organizational goal attainment. New graduated nurses' organizational socialization has been a very important process for learning knowledge, skills and behaviors in hospital setting. This study was to analyze and clarify the meaning of the concept of Organizational Socialization. Method : This study use the process of Walker & Avant's concept analysis. Results : The critical attributes of organizational socialization were identified as : 1) Internalization of Value and belief of organization; 2) Learning of organizational rules and modes of living; 3) Improvement of job performance; 4) Maintenance of supportive relationship; 5) Formation of occupational identity. The antecedents of organizational socialization consist of those facts that 1) negative feeling of role; 2) difficulties of interpersonal relationship; 3) unskilled work performance. And the consequences of organizational socialization consist of those facts that 1) organizational commitment; 2) job satisfaction; 3) intention of leave work setting; 4) improvement of job performance; 5) improvement of decision making; 6) maintenance of supportive relationship. Conclusion : Through this concept analysis, the concept of organizational socialization is defined as internalization of value and belief of organization, learning of organizational rules and modes of living, improvement of job performance, maintenance of supportive relationship and formation of occupational identity.

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조직성과에 영향을 미치는 컨설팅성과에 관한 연구 - 조직지원의 조절효과 중심으로 - (A Study on the Effect of Business Consulting Performance on Organizational Performance - Focusing on Moderating Effect by Organizational Support -)

  • 김문준;장석인
    • 경영과정보연구
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    • 제35권2호
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    • pp.185-203
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    • 2016
  • 본 연구는 컨설팅 완성도, 업무효율성 등 컨설팅 성과가 재무적 및 비재무적 성과로 분류된 조직성과 간의 인과관계에서 조직지원의 조절역할을 탐색하고자 서울 경기 인천 지역의 중소기업을 대상으로 SPSS 20.0, AMOS 20,0 통계프로그램을 사용하여 실증분석을 실시하였다. 본 연구의 결과 컨설팅성과는 조직성과에 유의한 영향을 미치는 것으로 나타났으며, 특히, 컨설팅 성과가 높으면 높을수록 조직성과는 높은 것으로 나타내었다. 또한 컨설팅성과는 재무적 성과와 비재무적 성과에 긍정적인 영향을 미치는 것으로 나타내었다. 업무효율성 변수가 비재무적 성과 변수의 고객만족에 유의한 영향관계를 나타내지 않았으나, 컨설팅 완상도, 업무 효율성 성과가 높으면 높을수록 재무적 성과와 고객만족, 프로세스 개선, 인적관리 향상의 비재무적 성과에 긍정적인 영향관계를 미치는 것으로 나타냈다. 조직지원이 컨설팅 성과와 조직성과인 재무적 관점의 성과와 비재무적 관점의 성과 간의 관계에서 부분적인 조절효과를 나타났는데, 이러한 결과는 기업에서 상사의 역할이 얼마나 중요한지를 확인할 수 있어 학술적 및 실용적 의미는 높다고 판단된다.

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A Study on the Impact of Management's Strategic Leadership and Management Strategy on Organizational Performance: Focusing on Small and Medium Venture Companies

  • Kim, Moon Jun
    • International journal of advanced smart convergence
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    • 제9권1호
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    • pp.121-131
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    • 2020
  • We study empirically analyzes the relationship between the leadership styles and management strategies of executives perceived by members of small and medium venture companies through organizational performance through SPSS 24.0. The empirical results are as follows. First, the hypothesis that the strategic leadership of the one-level management team had a significant influence on the management strategy showed that strategic leadership (strategic direction, strategic control, maintaining effective organizational culture, ethical management, human resource development, competency development) The relationship between positive cost, strategy of differentiation, and strategy of concentration was positive. Second, the hypothesis 2 management strategy (cost advantage strategy, differentiation strategy, centralization strategy) was statistically significant for both organizational performance (financial performance and non-financial performance). Therefore, management strategy implemented by management acts as a factor to improve organizational performance. Therefore, the execution ability of management strategy should be strengthened. Third, hypothesis 3 (Strategic Direction, Strategic Control, Maintaining Effective Organizational Culture, Ethical Management, Human Resource Development, Competency Development) could be identified as an important role factor for financial and non-financial performance. The organizational performance of SMEs has been a key factor in the strategic leadership and management strategy implemented by management. Therefore, the establishment and implementation of various practical measures to upgrade this were continuously required.

Psychological Capital, Organizational Commitment and Job Performance: A Case in Vietnam

  • NGUYEN, Ha Minh;NGO, Trung Thanh
    • The Journal of Asian Finance, Economics and Business
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    • 제7권5호
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    • pp.269-278
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    • 2020
  • The purpose of this study is to explore the relationship between employee's psychological capital, organizational commitment and job performance in Vietnam. In this study, psychological capital and overall organizational commitment are considered as two second-order constructs. Psychological capital includes four different components: self-efficacy, optimism, hope and resiliency. Organizational commitment comprises three different components: affective commitment, continuance commitment and normative commitment. The study uses the combination of quantitative research method and qualitative research method. Qualitative research method (based on the experts' opinions) is used to design the official questionnaire, while relationship between concepts is estimated by quantitative research method, which is inclusive of the methods of descriptive statistics, Cronbach's Alpha, EFA, CFA and CB-SEM. The survey is conducted in two ways: face-to-face and via email. Data are collected from 848 employees across provinces and cities in Vietnam. The findings show that psychological capital and job performance have a positive relationship, organizational commitment has positive influence on job performance, and psychological capital is also related to organizational commitment. All relationship between psychological capital, organizational commitment and job performance of employee are statistically significant. In addition, organizational commitment also plays the mediating role in the positive relationship between psychological capital and employee's performance.

여성관리자의 일-가정 상호관계와 조직성과: 가족친화적 조직문화의 조절효과 분석 (Work-Familiy Interface and Organizational Outcomes in Female Managers: The Moderating Effects of Family-friendly Organizational Culture)

  • 김은주;한인수
    • 한국콘텐츠학회논문지
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    • 제15권10호
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    • pp.436-446
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    • 2015
  • 일-가정 갈등과 일-가정 충실화를 포괄하는 일-가정 상호관계는 구성원의 삶의 질과 직무만족 조직몰입 등의 조직성과에 영향을 미친다. 이에 기업에서는 구성원들이 일과 가정 생활을 병행함에 따라 나타나는 부정적 현상인 일-가정 갈등을 완화시키고, 반면에 긍정적 현상인 일-가정 충실화를 강화시킬 필요가 있다. 본 연구에서는 가족친화적 조직문화가 일-가정 갈등이 조직성과에 미치는 부정적인 영향을 감소시키고 일-가정 충실화가 조직성과에 미치는 긍정적인 영향을 향상시킨다는 가정 하에, 기혼 여성관리자들을 대상으로 일-가정 상호관계와 조직성과 사이에 가족친화적 조직문화가 미치는 역할에 대한 연구모형을 설정하고 이를 실증적으로 검증하였다. 연구 결과 가족친화적 조직문화는 일-가정 갈등과 직무만족 사이에 유의한 영향을 미치는 사실을 확인하였다. 또한 가족친화적 조직문화는 일-가정 충실화와의 상호작용을 통하여 구성원의 직무만족과 조직몰입에 유의한 변화를 가져오는 것으로 나타났다.

Perceived Organizational Performance Changes Resulting from Customer-Supplier Joint Action

  • Jung, Seung-Ho
    • 한국경영과학회:학술대회논문집
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    • 한국경영과학회 2000년도 추계학술대회 및 정기총회
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    • pp.197-200
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    • 2000
  • The objective of this research is to identify perceived organizational performance changes resulting from customer-supplier partnership and their joint action. In addition, the perceived organizational performance change in this research is compared with objectively measured organizational performance improvement to see if there is any difference between them.

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